Home2 Suites by Hilton Memphis - Southaven, MS

The room was very clean & the location was very quiet! It was just what I needed.

The breakfast sucked for paying $195 per night. And same family of hotel Home2suites has a facility afew miles down the road for $60 less per night. Was not happy with this price.

This was the worst hotel I have ever stayed at. Our room was unclean and our toilet seat was broken. We complained but didn't get an answer until the next day. I must say that Kimberly took care of all of our issues the next day but we should have never walked into a room with so many problems. There was let over food on the floor from the previous party. My daughter's room had a broken sick. Here ironing board was broken, and we didn't even have an iron in our room. The pillowcases didn't fit the pillows and the bed frame was broken. So many problems at this hotel. It looks beautiful from the pictures but the inside was horrible.

Arrived 10 minutes prior to check in time and front desk personnel on duty very rudely informed me for an extra fifty dollars I could check in early. She then proceeded with attitude when I said I would just wait the ten minutes. Breakfast was poor at best. Rest of hotel personnel were very friendly and hospitable.

The hotel seemed to not be well taken care of, lots of marks on the walls, cracks in the tile, pieces of tile missing in the bathroom, spots on the carpet in the hallways. The rooms were clean enough, but not great. Staff was not overly friendly or welcoming.