Sleep Inn & Suites

If you’re looking for pet friendly or working indoor pool, look elsewhere! The description is not accurate on Expedia, they do not allow pets and the pool is currently under construction! The staff made the situation right and we stayed in a freshly renovated room! Very clean! Once the construction is finished this hotel will surely be a 5/5!!! Thanks Lori!

I really wish Hotels.com would require properties to disclose when they are under renovation. This would be a big consideration in the decision process. Especially if paying full price. This property was an absolute mess. No parking spaces because of construction trailers, closed pool, closed restrooms, boxes and supplies stacked everywhere, paint dust everywhere, disconnected ice machines, and so on. The room itself was finished and clean, but nothing else about the property was good. Felt like sleeping on a construction site. Please require properties to disclose when they are being remodeled. It’s the ethical thing to do.

This was a very disappointing hotel. The lady when i checked in said the elevator was down and was treating it like a joke. She also failed to mention that pool was closed.I had a widow makers heart attack in April of this year and having to go up three flights with my luggage was not appreciated. I checked out requested to hear from the owner and surprise surprise no call. i came home yesterday to find out they charge me 83 dollars over what i signed for. Something is off here. My total should have been 276 and some change. I can say on my next trip to Abemarle NC i will be more careful where i stay. Very Disappointed in ther service. Upon check out all they said was I am sorry for the inconvience. Piece of advice if you stay here keepnupn on the billing.

under construction, very loud at night and building not secured so non-guests were coming and going all night through an unlocked back door. will not stay at this location again!

the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad it it & give me my money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle

Ice machines were off. Hotel is under construction drywall kud everwhwee dust to. Not pet friendly like it says. No parking For trailers(boat).

It was located in a good place, close to restaurants and shopping. They advertised a indoor pool, and that’s the reason I chose this motel, but when we got there it wasn’t open and had been shut down for almost 3 years.

The security system didn’t work properly entering the building, side door did not require a door card to open.

The pool was closed! There was nothing online stating the pool would be closed or that any renovations were going on to the property!

Granted they are were definitely in the process of remodeling. The property was kinda of messy but nothing unbearable. But the elevator definitely scared the crap out of me. It sounded like it was going to completely stop and or break when going up.

If you’re looking for pet friendly or working indoor pool, look elsewhere! The description is not accurate on Expedia, they do not allow pets and the pool is currently under construction! The staff made the situation right and we stayed in a freshly renovated room! Very clean! Once the construction is finished this hotel will surely be a 5/5!!! Thanks Lori!

The room was mostly clean and the staff friendly. But there was a lot of water issues. The toilet took the flushed to actually flush. There was quite a bit of mold and mildew in and around the shower. And the sink in my bathroom was cracked and not attached to the counter and actually falling in.

Very dirty bathroom

The side door to the property wasn’t locked.The floors in my room were dirty.The bath tub was dirty.Trash outside not emptied and trash on ground.The phone in the room wasn’t plugged in and when I went to plug it in I found ants up against the wall.

DO NOT VISIT HERE. The lobby and check was pleasant. We went to the first room to be created by an overwhelming smoke smell, sticky liquid on the tables and floor, and a dog barking non stop next door. We called for a different room. The second room smelled of mildew. There was mold in the air vent, walls falling down, sink was cracked, and toilet didn’t flush even pee and eve after plunging it. At that point we left and went to another hotel. The best western that we went to said this happens all the time.

The door wouldnt latch, comforter was dirty, and roach in floor. The was hair on bed sink and tub.

Great staff, clean and new. BUT we booked for the indoor pool that was closed. Promised the kiddos a hotel with an indoor pool to swim in.

The place seemed decent pulling in. Upon checking in it looked like it would be a nice place from the lobby. The room however was a completely different story. Smelled wet and like someone had smoked 5 packs of cigarettes a day in it. The bathroom had new caulk over where they put new caulk over it attempting to make it look nice. The toilet handle was about to fall out. There was burn holes in the covers and the wall had a big dent in it and the chair that was in the room looked like it was from the Norman bates motel with a hole in the arm of it. Everything about the inside of it was far from clean. Luckily had a cooler filled with ice big enough to fit the groceries we bought. On the last night there the fridge when opened in the morning wasn’t working anymore and luckily a few things were still just cold enough to move to the cooler. Will be taking pics next time I book a hotel room for reviews, that’s for sure.

What I did not like is carpet , bed frame mattress is very dirty. Nobody wiped out tbe refrigerator anr the flloor was not vacuumed eirher.

The floors in our room were sticky and left our socks black. The bathroom smelled of mildew and the faucet was coming apart. The window in our room would not lock and everytime someone walked down the hall our door shook like someone was trying to open it.

The door on my room didnt latch- the housekeeping manager said she could close it from outside if you slam it and pull up. But it was able to be pushed open by a child. Her comment was we dont have other rooms sorry just latch the security latch at top no one will get you. There was a roach in floor and short curly hair in tub and sink. The pool has not been open for more than 3 years according to staff.

Everything was good as always. Reason for 3 stars is because they are in the middle of remodeling all rooms. When i got there i had to wait for a refrigerator to be put in the room and the tub drain was clogged. Everything was fixed. But the tub drain was not fully fixed. Only some draino was put in the drain

Bed mattress sunk in. Stains on the walls.

The morning staff was friendly. Nighttime staff has issues staying focused because she was on FaceTime the entire time you’re talking to her. Breakfast wasn’t anything special but it was free so I wasn’t expecting eggs Benedict. The only hot item provided was waffles. The mattresses felt like you were laying on concrete. That was the worst sleep I’ve had in a long time. The hotel is doing renovations so hopefully they’ll get around to updating the mattresses. We were informed that the pool will be closed until the end of summer.

i hope the renovation that was going on is all three floors. Room outdated, door damaged, and room smelled when temp was turned down

Staff was awesome from getting me there when I got lost in town to knocking on my door for my wake up call because it wouldn't go through on their end. Only negative was shower head adjustment didn't work only pulsate, put it on anything else and it sprayed everywhere. It was so late I reported it in the morning and they advised they would have someone look at it. I would stay there again.

The only problem was the shower head and I told them but they did not fixed but I would stay there again

The mattress was messed up felt the wires on my back. No hot water the day I was leaving, none! The key needs to be constantly programmed. And last but not least somehow the address link is defective so if you don’t know the area, you will get lost ! Front desk lady very nice not her fault.

Shower set-up was awkward. Broken window in room with blue tape on cracks. Ice machine broken all week on 1st floor.

The floors in our room were sticky and left our socks black. The bathroom smelled of mildew and the faucet was coming apart. The window in our room would not lock and everytime someone walked down the hall our door shook like someone was trying to open it.

The staff were exceptional!

This was a very disappointing hotel. The lady when i checked in said the elevator was down and was treating it like a joke. She also failed to mention that pool was closed.I had a widow makers heart attack in April of this year and having to go up three flights with my luggage was not appreciated. I checked out requested to hear from the owner and surprise surprise no call. i came home yesterday to find out they charge me 83 dollars over what i signed for. Something is off here. My total should have been 276 and some change. I can say on my next trip to Abemarle NC i will be more careful where i stay. Very Disappointed in ther service. Upon check out all they said was I am sorry for the inconvience. Piece of advice if you stay here keepnupn on the billing.

The customer service was good. The hotel is undergoing renovations and there were supplies neatly stacked around, which is understandable. We were lucky and got one of the newly, updated rooms. The shower is excellent and the A/C was nice and cool. Overall, the hotel is clean. The area around the hotel is sketchy. I didn't feel safe walking out after dark. There was a disturbance in the breakfast area one morning that was alarming. They also ran out of clean towels, but I was able to get what I needed in time. The surrounding rooms were noisy. There was loud activity throughout the night....door slamming, loud voices. The room above us was really loud also. I did not complain, just tried to sleep through it. It is located next to a couple of eating places, right across the road from Walmart and other stores. If I had to stay more than one night, I would have found somewhere else. Nothing against the folks working there, they were great. I just didn't feel safe.

the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad it it & give me my money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle

Facility is under renovation however the staff were helpful and courteous. The bathroom has a leak at the shower door connection where caulking is incomplete leading to a mildly flooded floor after showers. Outside of that a good stay. Much less noisy than other lodging in town.

Staff was awesome from getting me there when I got lost in town to knocking on my door for my wake up call because it wouldn't go through on their end. Only negative was shower head adjustment didn't work only pulsate, put it on anything else and it sprayed everywhere. It was so late I reported it in the morning and they advised they would have someone look at it. I would stay there again.

Great staff, clean and new. BUT we booked for the indoor pool that was closed. Promised the kiddos a hotel with an indoor pool to swim in.

I'm still waiting to hear back from the manager in regarding No AC in 109 and the bugs found in 103. I was promised a email but still no response and I have photos to show for it

Friendly staff.

We booked a room with 2 queen beds. When we arrived about 8:30 pm, we were given a room with 1 king bed. I asked the associate at the front desk about it and she said they were full and it was the only room they had available but that it has a sleeper sofa. We went to the room to find there is no mattress, pillows or sheet for the sofa. In addition it was filthy with trash below it. The king bed seemed clean but not the rest of the room. My husband went back to the associate and she gave him a sheet and mattress cover but no mattress. My son was kind enough to sleep on the sofa cushions. If we weren’t exhausted and would have been able to find a room elsewhere we would not have stayed. Simply terrible and won’t stay there again.

Property dirty and I felt unsafe.

The customer service was good. The hotel is undergoing renovations and there were supplies neatly stacked around, which is understandable. We were lucky and got one of the newly, updated rooms. The shower is excellent and the A/C was nice and cool. Overall, the hotel is clean. The area around the hotel is sketchy. I didn't feel safe walking out after dark. There was a disturbance in the breakfast area one morning that was alarming. They also ran out of clean towels, but I was able to get what I needed in time. The surrounding rooms were noisy. There was loud activity throughout the night....door slamming, loud voices. The room above us was really loud also. I did not complain, just tried to sleep through it. It is located next to a couple of eating places, right across the road from Walmart and other stores. If I had to stay more than one night, I would have found somewhere else. Nothing against the folks working there, they were great. I just didn't feel safe.

The area was not bad. Staff was friendly. Rooms were dirty. There was mold on the base of the bed, in the air conditioning unit, and the single chair in the room. The bedsheet had cigarette burn holes on it. Then to top it off, my family and I arrived late and was told that they do not allow dogs when clearly in all the websites they do. The receptionist allowed us to stay because the rooms were paid for but did not guarantee that we would be staying the next night. That in itself was stressful in thinking that I would have to find another pet friendly hotel for my family, move, and pay again for rooms.

It was located in a good place, close to restaurants and shopping. They advertised a indoor pool, and that’s the reason I chose this motel, but when we got there it wasn’t open and had been shut down for almost 3 years.

Bed was cozy, though the blankets were crazy thin and I needed more. Plus she sheets had holes burnt out of them. The moment I touched the bathroom doorknob, it fell off in my hand. No lock on it, and couldn’t use the knob at all. Paint was peeling like crazy, and there was a whole terrarium of mold under the toilet. The fridge was broken, which I only realized after leaving items in it for long enough that they were ruined. I just had this sense that there was a stale grime about the whole place. But it’s in the heart of town, and the safest option of the lodgings there, so it’s got that going for it. The staff was kind and helpful when needed, too. But the place was really just falling apart and badly needs a tune-up.

Safe convinced locstion.Clean rooms..A+++

We've stayed at the Sleep Inn & Suites, Albemarle, NC a few times. We always enjoy our brief stay. And now, a new Starbucks is right next door. Woohoo!

This hotel is undergoing renovation but should be closed until the work is complete. There is construction material, dust, dirt, bags of garbage, cigarette butts, tools, etc. all over the place. I chose this hotel partially because they have a pool. However, the pool is empty at this time and is used to store construction material. These facts should be specified in their Expedia listing. I feel I got cheated and am owed at least a partial refund since I did not get what was promised. The staff were adequate and the breakfast was below average for this caliber hotel.

The customer service was good. The hotel is undergoing renovations and there were supplies neatly stacked around, which is understandable. We were lucky and got one of the newly, updated rooms. The shower is excellent and the A/C was nice and cool. Overall, the hotel is clean. The area around the hotel is sketchy. I didn't feel safe walking out after dark. There was a disturbance in the breakfast area one morning that was alarming. They also ran out of clean towels, but I was able to get what I needed in time. The surrounding rooms were noisy. There was loud activity throughout the night....door slamming, loud voices. The room above us was really loud also. I did not complain, just tried to sleep through it. It is located next to a couple of eating places, right across the road from Walmart and other stores. If I had to stay more than one night, I would have found somewhere else. Nothing against the folks working there, they were great. I just didn't feel safe.

the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad it it & give me my money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle

Did not like the breakfast everything else was fine.

The morning staff was friendly. Nighttime staff has issues staying focused because she was on FaceTime the entire time you’re talking to her. Breakfast wasn’t anything special but it was free so I wasn’t expecting eggs Benedict. The only hot item provided was waffles. The mattresses felt like you were laying on concrete. That was the worst sleep I’ve had in a long time. The hotel is doing renovations so hopefully they’ll get around to updating the mattresses. We were informed that the pool will be closed until the end of summer.

Just okay. Nice lobby, but health grade of 83 so we didnt eat the free breakfast. Pool was closed with fake trees covering the doors. Gym had 3 old bikes and no other equipment. Paint peeling in bathroom. The winning feature is they let me keep my dog there, which wasnt available for miles away from the family i was visiting.

nice people at the front desk and breakfast .. rooms are cleaned very well but the beds, carpet and bathroom are showing some wear. Breakfast could be a bit better, especially the stale "bagels" ? maybe an English muffin and real butter? Overall very nice place to stay and definitely deserves an 8 out of 10