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Fairfield Inn and Suites by Marriott Winston Salem/Hanes - Image 1
Fairfield Inn and Suites by Marriott Winston Salem/Hanes - Room
Fairfield Inn and Suites by Marriott Winston Salem/Hanes - Room
Fairfield Inn and Suites by Marriott Winston Salem/Hanes - Reception
Fairfield Inn and Suites by Marriott Winston Salem/Hanes - Pool

Fairfield Inn and Suites by Marriott Winston Salem/Hanes


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Dry Cleaning

  • Banquet Facilities

  • Safe-Deposit Box

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Property description

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Fairfield Inn and Suites by Marriott Winston Salem/Hanes, reviewers consistently praise the friendly, accommodating staff and generally clean rooms, highlighting a convenient spot near Hanes Mall and highways, while also reporting noticeable impacts from ongoing renovations.

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Facilities

Disrupted

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Mixed

Was this helpful?

10

Tamiko

IAN-logo

2 weeks ago

·

Stayed 1 night

Hotel was excellent. I did have any issues.
Hotel was excellent. I did have any issues.

6

Chuck

IAN-logo

3 weeks ago

·

Stayed 1 night

The staff working when I checked in were great, friendly and very welcoming. The staff the next morning kept talking loudly to each other in the breakfast area. When I told the staff that they were out of coffee, they sent me into the kitchen to tell the personal that they were out. The front desk appeared that they could not be bothered. The breakfast food left a lot to be desired. Eggs were cold (not room temp) but cold. The muffins seem to have just be thawed and the centers were very cold and very stale. The waffle station was great and saved the day for breakfast. Location of the hotel to the Hanes Mall area was great and getting in and out of the hotel was easy. If you need handicapped parking, the location has 4 spots in the back of the building. Was surprised that there were not any in the front of the building. Rooms were clean with all in room amenities adqeuately stocked. No issues at all with the room.
The staff working when I checked in were great, friendly and very welcoming. The staff the next morning kept talking loudly to each other in the breakfast area. When I told the staff that they were out of coffee, they sent me into the kitchen to tell the personal that they were out. The front desk appeared that they could not be bothered. The breakfast food left a lot to be desired. Eggs were cold (not room temp) but cold. The muffins seem to have just be thawed and the centers were very cold and very stale. The waffle station was great and saved the day for breakfast. Location of the hotel to the Hanes Mall area was great and getting in and out of the hotel was easy. If you need handicapped parking, the location has 4 spots in the back of the building. Was surprised that there were not any in the front of the building. Rooms were clean with all in room amenities adqeuately stocked. No issues at all with the room.

10

Annell

IAN-logo

3 weeks ago

·

Stayed 1 night

The staff was very friendly and helpful. The room was very clean.
The staff was very friendly and helpful. The room was very clean.

6

Marvin

IAN-logo

Apr 17, 2026

·

Stayed 2 nights

.
.

10

Derek

IAN-logo

Mar 27, 2026

·

Stayed 2 nights

Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend
Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend

1680 Westbrook Plaza Drive, Winston-Salem, North Carolina, United States of America

Location

When you stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be in the business district, within a 15-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.5 mi (0.8 km) from Adventure Landing Winston-Salem and 1.4 mi (2.3 km) from Novant Health Medical Park Hospital.

Hanes Mall(0.4 miles)

Adventure Landing Winston-Salem(0.4 miles)

Novant Health Medical Park Hospital(1.3 miles)

Novant Health Forsyth Medical Center(1.4 miles)

Wilkes Regional(1.5 miles)

Bowlero Winston-Salem(2.7 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 03:00

Before 12:00


Good to know

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Optional extras

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