Name: SureStay Plus by Best Western Jonestown Lebanon Valley
Address: 16 Marsanna Ln, Lickdale, Jonestown, Pennsylvania, United States of America, Lickdale, Lebanon County, United States of America
Rating: 7.53

Guest reviews

7.5

Good

Based on 1,000 verified reviews

Who stays here?

Business

12%

Couple

31%

Family

39%

Group

7%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At SureStay Plus by Best Western Jonestown Lebanon Valley, travelers frequently praise the welcoming staff and solid free breakfast, but note aging rooms with maintenance issues, inconsistent cleanliness, pet or smoke odors, and occasional noise that can affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Michele

4 weeks ago

·

Stayed 1 night

Room was clean. The young lady working the front desk. Was very friendly and helpful. When we asked her about some place to some thing to eat

8

Brandy

12 Apr 2026

·

Stayed 1 night

We only checked in for a short night sleep, couldn’t stay for breakfast. The hotel is old but it was functional and safe for our short stay. The people working there were nice.

6

Dennis

11 Feb 2026

·

Stayed 6 nights

The staff is fine for the most part. The rooms leave a bit to be desired. Beds are comfy. Improvement needed in cleaning & just making them look "professional" Plenty of novice maintenance & repairs goes on here. The pricing is great, so you somewhat get what you pay for. This was my 3 rd stay here for 6-11 days each, so the short comings aren't a deal breaker for me. It's a convenient location & reasonably priced.

6

Naura

23 Jan 2026

·

Stayed 1 night

The room was ok but not great. The toilet ran on, there was mold around the shower edge, and the carpet could have used a good cleaning. The hotel was loud... we had a room next to the laundry. But you can also hear showers and toilets in the other rooms.

6

Yves

4 Jan 2026

·

Stayed 1 night

The room was in no good condition: the microwaves was not working, there was a problem with the plug, the phone was brooken, not facial tissus, the bathroon was not fully painted. All small things but when added they were frustrating after a long day on the road. The good thing was the hot breakfeast.

16 Marsanna Ln, Lickdale, Jonestown, Pennsylvania, United States of America

Location

Located in Jonestown, SureStay Plus by Best Western Jonestown Lebanon Valley is in the mountains, within a 5-minute drive of Swatara State Park and Hideaway Hills Farm. This hotel is 4.2 mi (6.7 km) from Appalachian National Scenic Trail and 6.4 mi (10.3 km) from Fort Indiantown Gap National Guard Training Center.

Swatara State Park(0.7 Miles)

Hideaway Hills Farm(1 Miles)

Appalachian National Scenic Trail(4.2 Miles)

Fort Indiantown Gap National Guard Training Center(6.4 Miles)

Indiantown Gap National Cemetery(6.6 Miles)

Memorial Lake State Park(6.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 03:30

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Yes, pets are allowed in specific rooms only, with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 3:30 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 20, subject to availability.

The property offers limited wheelchair accessibility, including designated parking and facilities. Step-free entrances are available, and guests can inquire about specific accommodations.

The hotel is located in Jonestown, within a 5-minute drive of Swatara State Park and Hideaway Hills Farm. It is approximately 4.2 miles from the Appalachian National Scenic Trail and 6.4 miles from Fort Indiantown Gap National Guard Training Center.

Yes, there is an outdoor pool available, which is open seasonally from May to September.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs and rollaway beds are available for a fee of USD 15 per night, and advance request or confirmation is required.

SureStay Plus by Best Western Jonestown Lebanon Valley

Amenities

Property description

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Guest reviews