Courtyard by Marriott Charleston Historic District

The service and staff were professional and hospitable. The room could be cleaner. See attached picture of the wall lamp. It was filthy. We could not have access to the pool and it was in the 90's 2 days. We were a bit disappointed. We did not have daily cleaning service.

Please heat the pool, I specifically booked your hotel due to location close to my daughters dorm which was great but also for the pool For my other daughter and it was not heated. Freezing, should be heated all year around. Valet staff was amazing!!!

Guys, you did great. The valet was sometimes slow. To the point where I would walk down and they still had not looked at their app to see that I requested the car. I’m also a little disappointed that valet service is $39 a day. That price needs to come down in order to be fair. Very clean hotel, with a great location. I would definitely recommend to friends.

The staff was great! Location awesome. No one to help with luggage. No water included in room and the pool very small.

Only 4 stars instead of 5 because we booked this place because of the pool and when we arrived the pool was having maintenance done on it. I wish we were told about that. Also, the valet parking is kind of a pain as we were going in and out a lot. A self park option would have been good. But overall it was very good. can’t beat the location and the staff was very friendly and accomodating

The staff was top notch, valet, check in , maid service & servers at Bistro. The only disappointment was the pool was unavailable.

For the price - they don’t really offer you anything. No restaurant even though they say you have access to food 24/7. You have to pay for valet even though where the parking is located you can literally walk to your car faster. We walked or ubered everywhere. Don’t have enough staff at the small bar… limited food… and the price for 2 small coffees and 2 bagels $27. We were there 2 nights and NEVER had anyone make the bed, empty our trash… or even clean the room.

Printer out of service

The valet was pretty unacceptable. Not friendly, did not offer to help with bags, and when we needed to retrieve something from the car, he just gave us the keys, pointed in the direction of the car and made us go ourselves. For $40 a day, it was a rip off.

Great hotel - clean, quiet, lovely and relaxing pool area. Walkable to fun, tourist activities!

The room was spacious and bed was comfortable. A/C worked well and was not loud. Shower worked well. Sink required maintenance, as drain did not work. The room was fairly clean and there was visible dust/dirt on the floor around the furniture. The towels were rough and smelled of clorox.

The service and staff were professional and hospitable. The room could be cleaner. See attached picture of the wall lamp. It was filthy. We could not have access to the pool and it was in the 90's 2 days. We were a bit disappointed. We did not have daily cleaning service.

Clean and fresh hotel

Motel feel, outdated, felt dirty and very expensive for what it was.

The overall stay was incredibly disappointing. The night we arrived, we discovered leftover food in the fridge, dirty sheets with hair on them, and dirty bathroom floors. We got in around 11 so we made due until the morning. The shower drain would not drain so we were bathing in dirty water filling up the bath, I picked up my shampoo bottle and there was an old used contact on it. We asked maintenance to look at the bathtub for a resolution and they never came. My friend called the front desk to explain our experience and they put us through to the manager Nick’s voicemail. She left a voicemail and he never called her back. For $456 a night, I have higher expectations. This place lacks general cleanliness and obviously has no resolution skills since we were never able to get any of our concerns resolved. I would not bother to pay $456 a night at a place that can’t even bother to clean the room prior to arrival.

Cockroach in between shower curtains - ugh

The staff was great and the hotel was nice and very clean. We also liked its proximity to shops and restaurants, and to the bridge to head over to the islands (Isle of Palms, Folly Beach, etc.). I would definitely recommend this hotel.

Good location but hotel was older. Had a view of a church but the windows were dirty.

Very nice hotel. Only complaint was having to ask several times to have the room cleaned on two of the three days spent there.

We noticed the bathroom floor was not cleaned well as there was hair in the corner of the bathroom floor, as well as in the shower. Also, the metal strip in the shower flooring was very noisy-post showering. The refrigerator made a humming noise all night.

The room was spacious and bed was comfortable. A/C worked well and was not loud. Shower worked well. Sink required maintenance, as drain did not work. The room was fairly clean and there was visible dust/dirt on the floor around the furniture. The towels were rough and smelled of clorox.

We were in town for one night with our kids. Very nice staff. Very clean..no carpet in the guest rooms was FANTASTIC.

Excellent value for a hotel that was less than a mile from everything we wanted to do…shopping, dining, nightlife. Pool was simple but served the purpose of having a place to cool down and relax after shopping. Room was clean and spacious, loved the hardwood floors. Would definitely stay here again for our annual girl’s trip!

The staff was really welcoming and helpful. Valet, Ari B made a special impression on us, remembering our names and he gifted a special keychain to my son after he commented on it. The room was great, and the hotel was perfectly situated to walk everywhere in town.

The rate for this hotel is presumably based on its location. The same hotel in Mt. Pleasant would likely cost less than 1/2. Overpriced for what you get, but the location is within the Charleston Historic District. Room is adequate, but nothing fancy - typical room you'd see at any reputable hotel chain. The balcony was very tiny and overlooked the top of a gas station. Walls paper thin - had to call front desk to control noise in adjacent unit. Annoying noise also coming from rooftop air conditioner compressor. Told if we had handicap sticker no need to pay for Valet Parking but was charged $130.00 for 3 days which manager eventually reversed. Kudos to the restaurant manager who empathized with the concerns we had regarding the Valet Parking and offered a free breakfast. If we visit Charleston again would not pay $400+ / night and likely would stay at a hotel just outside the city (5–10-minute ride to attractions in city). There are plenty of parking garages near the attractions. Boone Hall is out of the city and would require driving anyway. For restaurants there are many on the very close outskirts of Charleston for just a light meal outside of the city that are reasonably priced. Charleston restaurant prices seem to rival New York City. This is a pricey place to visit and somewhat caters to the elite who don't pay attention to the cost. A very lovely city and well worth visiting but plan your itinerary in a smart way that avoids the exorbitant tourist prices.

Excellent location. Friendly service and staff. Allowed early check in which was so helpful. Very comfortable room. We hope to be back. Thank you for your hospitality!

Spacious rooms

Great location, good value, gentle staff. Beds too soft, otherwise would go back.

We stayed in a balcony room that appeared to be remodeled. Everything was clean and accommodating. I would stay again when in Charleston.

We noticed the bathroom floor was not cleaned well as there was hair in the corner of the bathroom floor, as well as in the shower. Also, the metal strip in the shower flooring was very noisy-post showering. The refrigerator made a humming noise all night.

The locatiin could not have been better. And the staff was the most customer friendly staff im a hotel.

Staff was friendly, helpful and professional. In particular, Parking valet attendant was fantastic-great experience even before we walked inside hotel entrance. He (wish I got his name), was working really hard upon checkout, too, was very impressed with his work ethic and pleasant interaction with guests. Great experience overall.

Front desk gentlemen was quite rude. Valet staff was great!

Tiffany at the front desk was extremely professional as was Adam in Valet service. We had a medical equipment malfunction resulting in a need for expeditious sign-in and keeping my vehicle parked in front of property so I could drive to MUSC hospital without having to wait for valet to return car.

The staff was so friendly in every department!! Would stay here again.

The overall stay was incredibly disappointing. The night we arrived, we discovered leftover food in the fridge, dirty sheets with hair on them, and dirty bathroom floors. We got in around 11 so we made due until the morning. The shower drain would not drain so we were bathing in dirty water filling up the bath, I picked up my shampoo bottle and there was an old used contact on it. We asked maintenance to look at the bathtub for a resolution and they never came. My friend called the front desk to explain our experience and they put us through to the manager Nick’s voicemail. She left a voicemail and he never called her back. For $456 a night, I have higher expectations. This place lacks general cleanliness and obviously has no resolution skills since we were never able to get any of our concerns resolved. I would not bother to pay $456 a night at a place that can’t even bother to clean the room prior to arrival.

We had an issue when we arrived where we were supposed to have a folding bed and it wasn't there. Vanessa at the front desk was incredibly helpful. I really appreciated her and recommend.

Megan at reception delightful and helpful when we checked in. Great start and welcome!!

My family and I stayed for one night as we were driving back from FL. We love Charleston and wanted to see the city again so we booked 2 rooms for the night. We arrived early and didn't anticipate the rooms being ready. Thankfully valet was available and we could leave our luggage and venture out. Check in was supposed to be at 4 pm, however we didn't have our rooms available until 530 pm. It was a bit of headache since we couldn't freshen up. However the front desk clerk (I don't know her name) gave us water and was very apologetic. When we finally checked in, she did give us a 2 pm check out and a free bottle of wine, which were both greatly appreciated. The rooms not being available at 4 were unfortunate but not enough to keep us away whenever we do come back to visit. Location is fantastic to King Street which is why we chose this hotel to begin with. Overall, would recommend!

Took longer than expected for my room to be ready.

We liked the hotel. It was centrally located so that we were able to walk to all the places and restaurants we wanted to visit.

Clean, but just ok. Area is a little on the rougher side

I’ve been staying at the Courtyard Marriott in Charleston for years, and it never disappoints. The location is absolutely perfect — right in the heart of the city where you can walk to just about everything: historic sites, amazing restaurants, shops, and the waterfront. The staff is always incredibly friendly and welcoming, which makes every stay feel like coming home. Whether it’s your first visit to Charleston or your tenth, this hotel puts you right in the center of everything worth seeing. I can’t recommend it enough for comfort, convenience, and Southern hospitality at its finest.

This hotel is located in a very convenient area of Charleston. It was walkable to both King Street shopping, restaurants, bars and also walking distance to the French Quarter shops and restaurants. Would definitely stay here again.

The staff was great and the hotel was nice and very clean. We also liked its proximity to shops and restaurants, and to the bridge to head over to the islands (Isle of Palms, Folly Beach, etc.). I would definitely recommend this hotel.

Walking distance to everything!! Perfect spot for downtown activities

So glad we chose Courtyard for our long weekend in Charleston! Super convenient location right next to Marion Square. The staff is OUTSTANDING. We opted to pay extra for valet and are so glad we did. Best car service we've ever had...friendly and efficient and made our excursions quick and easy. This place is A !

Excellent location

Little father from the historic area then I would have liked, but doable.

Hotel was great. Great location, great amenities. Close walk to everything. Would definitely book this hotel again and absolutely recommend.

I liked the bar and the customer service.

We spent 2 days in Charleston and were happy we selected this hotel. Clean and comfortable. A great location in historic Charleston. And the bistro was handy for a snack and end of the day drinks

Great location. Close to King Street, Galliard , and a short walk to Market Street. The hotel was comfortable with excellent service, Two complaints. Coffee should be comped. Not Starbucks. Valet parking should be no more than $20. It was $40 which is exorbitant,

The price of bottled water and orange juice

Upscale and great bar!

Other than the restaurant needing more help the food was good. The server was overwhelmed and the kitchen was backed up, I felt bed for them. The manager did jump in to help.

For the price - they don’t really offer you anything. No restaurant even though they say you have access to food 24/7. You have to pay for valet even though where the parking is located you can literally walk to your car faster. We walked or ubered everywhere. Don’t have enough staff at the small bar… limited food… and the price for 2 small coffees and 2 bagels $27. We were there 2 nights and NEVER had anyone make the bed, empty our trash… or even clean the room.

Enjoyed the location. Breakfast very expensive.

Bar and bistro, hotel food so mediocre. Clean room and comfortable. Could use more chargers near bed.

If would be helpful if there was a bigger restaurant available