Is parking available at the hotel?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, varying based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible parking, registration desk, meeting spaces, and an on-site restaurant. There are also elevators and a stair-free path to the entrance.

Where is the hotel located in relation to nearby attractions?

The hotel is located within a 15-minute drive of Cynthia Woods Mitchell Pavilion and HCA Houston Healthcare Northwest. It is approximately 1.1 miles from Houston Northwest Medical Center and 1.4 miles from Providence Hospital of North Houston.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. Operational hours are not specified.

What is the hotel's policy regarding children?

Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per stay. Cribs are not mentioned. Advance request or confirmation may be required.

Hampton Inn & Suites Houston-Cypress Station

Average nightly price at Hampton Inn & Suites Houston-Cypress Station by month, last 12 months (USD)
Month	Average price
January	$82
February	$88
March	$93
April	$98
May	$92
June	$130
July	$93
August	$88
September	$91
October	$88
November	$87
December	$79

What guests think

At Hampton Inn & Suites Houston-Cypress Station, many guests enjoy the breakfast, but multiple reviews also cite recurring maintenance problems, uneven cleanliness, and intermittent amenity closures that affect pools, hot tubs, elevators, and various in-room systems.

Service feedback is mixed: several guests describe rude or understaffed front-desk interactions and check-in issues, while others highlight standout help from team members like Kevin and the breakfast staff. The location draws mixed feedback: a few find it convenient or quiet, but multiple reviews describe a rough, industrial area with safety concerns and vehicle break-ins. Plan accordingly and verify key amenities before arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are unreliable: the indoor pool and hot tub are often closed, cold, or out of order, and elevators frequently fail. Several guests also note issues with laundry and ice machines and keycard access doors.

Related guest reviews

10

Jennifer

Oct 13, 2024

·

Stayed 2 nights

I love this hotel . although we got stuck in the elevator due to computer breakdown ,we still think this girl was better than all the full star ones . We was stuck 20 minutes. The fireman rescued us. The next morning the elevator was functional again. The breakfast was excellent.

8

Thomas

Sep 17, 2025

·

Stayed 1 night

Not a bad stay....Enjoyed the indoor pool.

6

Nigel

Aug 30, 2024

·

Stayed 4 nights

The property was cleaned and well kept. In my room neither television worked the entire 4days it was asked to be fixed and yet and still had no signal. The pool was out of order which was frustrating as that was one of the reasons i selected this hotel above others because it was extremely hot in the 100 degrees outside. Its a bit frustrating traveling with a little one and trying to find something to kept them entertain with at the hotel. So when you have amenities that should be available unavailable 😫. Staff was overall nice.

2

Gregory

Aug 27, 2024

·

Stayed 2 nights

I specifically chose this location for the indoor pool. The pool was closed my entire stay. The room wasn’t thoroughly clean as there was a bar of soap left in the shower from previous guest. The deadbolt on the door wouldn’t lock unless you raised up on the handle with force. Landline didn’t work so I was unable to contact the front desk or housekeeping unless I went looking for them. The keycard kept deactivated twice to where I couldn’t enter my room and had to travel back downstairs for replacement with no explanation. The outer doors to the hotel didn’t work with the keycard so we had to walk around to the front to enter when we parked in the back. The complimentary breakfast was good.

8

Larry

May 11, 2025

·

Stayed 1 night

Pool was not open. One back door wouldn't open with key card and it wasn't anywhere near the time that was stated that it wouldn't work. But they were very nice rooms for the price and area of town. The hot breakfast was good but not actually very hot at all. We would definitely stay there again though.

6

Latotshalynn

Feb 15, 2023

·

Stayed 2 nights

Everything was great with the exception of the pool area. I called before I booked the room to see if their indoor pool was heated and also if the jacuzzi was heated and working also. After checking in and going to the pool, I found out that the pool was extremely cold and the jacuzzi was also. Yes I was madly upset because the pool was my main reason for booking that particular hotel. So really it was a waste of time, money, and a weekend. I was very stressed from a horrible week and I used the pool for relaxation but unfortunately, I did not accomplish anything.

4

Michelle

Mar 18, 2024

·

Stayed 2 nights

this has to be one of the worst hotels I’ve stayed at. First: elevators didn’t work, apparently haven’t been for awhile. Second: hot tub was closed (also, apparently has been for awhile) Third: pool was freezing, and it was definitely colder than the 80 degrees they say it is. The main reason we stayed here was because of the indoor pool so we were very disappointed. Fourth: we checked in right around 10pm. We were assigned the 3rd floor and have 5 kids, youngest being a 3 year old. We weren’t even in the room 30 minutes and the front desk was knocking on our door saying we were getting noise complaints…. We were literally getting the kids in showers and in bed… so if you have children, don’t recommend staying here as the rooms are apparently paper thin. Fifth: we asked for bath towels because we had none, and never got any. When asking again, they said they had none and gave us hand towels… we ended up having to buy our own. Lastly, I will say Kelly at the front is amazing and helped me with everything we needed but overall this place is trash and don’t recommend. Find somewhere else.

4

Kevin

Sep 1, 2024

·

Stayed 3 nights

The phones didn’t work, the pool was out of service the ice machine on the floor was did not work.

2

Jesus Trujillo

Jun 18, 2024

·

Stayed 4 nights

The elevator didn’t work/ ice machine didn’t work/ laundry didn’t work i checked for 5 day it was bad air conditioning was so slow the check in it was bad took almost one hour to give me a room

6

Sean

Mar 31, 2024

·

Stayed 1 night

When I checked in I was given a room that was not what I booked. Upon returning to the front desk I was informed they had overbooked that room type. The desk clerk called the manager and they eventually changed me into the correct room type. A major reason for booking the hotel was the indoor pool and hot tub. The hot tub was half full and the water was murky green. The pool was not as green but was still not in usable condition. Room was clean and nice once we were in the correct room.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent. While some guests report very clean rooms and public areas, many others mention stained or unwashed bedding, mildew or smoke or weed smells, pests, and surfaces or kitchenware left unclean.

Related guest reviews

2

Sophia

Jun 4, 2024

·

Stayed 2 nights

In our first room, we had to stay in a dirty hotel room and they wouldn't even clean it.There was also no water pressure in the sink. We went to let the person at the counter know and she was rude about it and told us there were no other rooms available and no one to go and clean the room. No manager on site. Finally the next day we moved rooms and it was a little bit better but I can tell the sheets were not cleaned. We have not received any compensation or any apologies for their mistake and was told it's not their fault and that it was Hotels.com fault.

2

Jazz

Aug 12, 2025

·

Stayed 2 nights

I always stay at this particular Hampton Inn when I visit Houston area. Upon arrival on this trip, there were two police officers talking to people in the front of the door which should have been a red flag. After checking in, we go to the room 108, which had a very foul odor. The room smelled like Mildew. We asked to change to a different room and was told they were booked up. We dealt with it. When it was time for bed, my daughter pulled the blanket back and found that the sheets on the bed were filthy. There was stains and spots everywhere and they have clearly not been washed. I contact the front desk, their solution was to bring two clean sheets for myself to change them. Again, they would not change the room. I go to change the sheets, I picked them back up from next to the tv and a roach runs across the stand/cabinet that the tv sits on. We then left the hotel and was refused a refund or any compensation! This used to be my favorite hotel to visit. I will not be returning!

10

Neli

Jan 28, 2024

·

Stayed 2 nights

The only thing that was the downfall of this hotel is the fact that the higher floors smell like marijuana.

10

Lee

Jun 18, 2025

·

Stayed 2 nights

Clean facilities, Staff is on point and friendly. Property around its location is industrial.

6

Princess

Oct 13, 2025

·

Stayed 2 nights

There’s a review about a staff member named Vanessa, and honestly, I have to agree—she came off as a bit rude and seemed uninterested in her job. The hotel itself wasn’t very clean either. I stayed in a room with a kitchen, and there were food crumbs all over the table, chairs, and floor. The spoons in the kitchen even had food stains on them, like they hadn’t been properly washed. When I first checked in, they gave me the wrong room, but to their credit, they fixed it right away when I told them. Unfortunately, the area around the hotel didn’t feel very safe there were crackheads all around, and the whole neighborhood seemed pretty rough. I’d recommend finding a better hotel in a nicer area.

10

Chrisandra

Aug 30, 2025

·

Stayed 2 nights

It was the best hotel I have stayed in this area. Clean and smelling good! My mother was getting radiation for her cancer. Mr Kevin greeted us with a smile and was the best help throughout our stay. We will definitely be back. The swimming pool was so warm and refreshing. The breakfast was top notch. We spent 2 nights and felt like Queens! I can’t say enough good stuff about Hampton Inn and suites!

4

Hannah

Jun 14, 2024

·

Stayed 1 night

Area was extremely sketchy. Our parking spot had broken glass from a previous break in. Homeless walking around everywhere. Elevator was broken, barely any snacks stocked to purchase. Side tables in the room had sticky drink rings from previous stay. Mildew in several ceiling areas throughout hallway. Floors just looked dirty everywhere. Felt paranoid about our car the entire night. Will never stay here again.

4

Christopher

Apr 7, 2024

·

Stayed 1 night

Unfortunately, my little one was able to pin-point a few concerns in the room... * Small blood stains on the sheets on both beds. * Mold on the bottom of the curtain in the bathroom. * Old small blood stains on the wall near the toilet. Outside of these minor concerns, the front desk representative was responsive in providing new bedding. Thank you for your services.

2

Amir

Oct 8, 2024

·

Stayed 1 night

Not very clean. TV and WiFi did not work. Was wrongly charged a damage fee.

10

Marissa

Jan 27, 2024

·

Stayed 2 nights

Very pleasant stay. Very clean. Good breakfast. Front desk lady was wonderful. She was helpful and accommodating. She is definitely an asset to this hotel. We would definitely stay here again

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms vary in quality: some are comfortable or nicely appointed, but many reviews cite low water pressure, HVAC or lock problems, and unreliable in-room tech such as TVs, Wi-Fi, and phones. Noise transfer between rooms is also noted.

Related guest reviews

8

Thanney

Apr 9, 2024

·

The staff was very nice, check in and out were easy. Room was clean and the hotel was clean. Beds were comfortable. The only problem we found was the first floor smelled like cigarette smoke and weed. It was not very pleasant. We would stay here again.

6

Nigel

Aug 30, 2024

·

Stayed 4 nights

The property was cleaned and well kept. In my room neither television worked the entire 4days it was asked to be fixed and yet and still had no signal. The pool was out of order which was frustrating as that was one of the reasons i selected this hotel above others because it was extremely hot in the 100 degrees outside. Its a bit frustrating traveling with a little one and trying to find something to kept them entertain with at the hotel. So when you have amenities that should be available unavailable 😫. Staff was overall nice.

2

Gregory

Aug 27, 2024

·

Stayed 2 nights

I specifically chose this location for the indoor pool. The pool was closed my entire stay. The room wasn’t thoroughly clean as there was a bar of soap left in the shower from previous guest. The deadbolt on the door wouldn’t lock unless you raised up on the handle with force. Landline didn’t work so I was unable to contact the front desk or housekeeping unless I went looking for them. The keycard kept deactivated twice to where I couldn’t enter my room and had to travel back downstairs for replacement with no explanation. The outer doors to the hotel didn’t work with the keycard so we had to walk around to the front to enter when we parked in the back. The complimentary breakfast was good.

2

Joann

Jul 22, 2024

·

Stayed 1 night

I wasn’t able to check In on Time I had a very important dinner to go to my daughters baby shower dinner her dad drove 18 hours to make it here he was very tired and weak from just getting over Covid. They didn’t have a room ready for me we was already pressing for time and on top of that I was told no wyfy or tv after I paid my money no refund. Didn’t know one stay in the room and need to know how to get my refund back

6

Bikly

Dec 14, 2024

·

Stayed 1 night

Rate was pretty good. First we were told that we could only enter through the front door. Unable to enter at any of the side doors even with key. Then as we came upon our room, there were two guys what appeared to be doing a photo shoot (this was 11p) in the hallway. Otherwise, room is nice. Water has very little pressure.

8

Eric

Feb 19, 2024

·

Stayed 2 nights

Rooms were ok pillows were very small the elevator was broke and they only had rooms on third floor. The morning breakfast was ok just out of a lot of stuff and no condiments for the food they did have.

6

Heather

Aug 19, 2024

·

Stayed 1 night

The front desk girl was HORRIBLE! So incredibly rude like I was disturbing her personal phone call to check in. We were not giving the correct room but couldn’t do anything about it since they were full. I tried to tell her that our kitchen sink pipes were not connected so anything you dump down the drain just comes back out the bottom. She could not have cared less.

4

Amy

Apr 10, 2024

·

Stayed 1 night

This was the worst Hampton Inn I’ve been to in a long time. Maybe worst ever. Our family chooses Hamptons often for short stays as they are typically clean and updated. It seems like this one was updated (poorly) somewhat recently but it was shoddy work. There are still marks all over the walls where the workers marked studs and where they marked places to hang pictures, towel racks, etc. No attention to detail. It did not at all live up to other Hampton Inns. The water pressure was so bad in one of our rooms (we are a big family and always get 2 rooms) the at we had to move to another. The rooms were humid. One bathroom mirror was still quite dirty. Just overall not a good experience. It was safe and decently quiet but we would never choose this location again.

10

Loleta

Feb 24, 2025

·

Stayed 1 night

Only issues phones in rooms weren’t working. Stayed system was getting up dated.

2

Amir

Oct 8, 2024

·

Stayed 1 night

Not very clean. TV and WiFi did not work. Was wrongly charged a damage fee.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed. Many guests praise friendly, helpful staff (including shout-outs for Kevin and the breakfast team), but recurring complaints mention rudeness or understaffing at the desk, slow or problematic check-ins, room assignment issues, and unresolved requests.

Related guest reviews

2

Sophia

Jun 4, 2024

·

Stayed 2 nights

In our first room, we had to stay in a dirty hotel room and they wouldn't even clean it.There was also no water pressure in the sink. We went to let the person at the counter know and she was rude about it and told us there were no other rooms available and no one to go and clean the room. No manager on site. Finally the next day we moved rooms and it was a little bit better but I can tell the sheets were not cleaned. We have not received any compensation or any apologies for their mistake and was told it's not their fault and that it was Hotels.com fault.

4

Isaac

Sep 28, 2025

·

Stayed 1 night

I never got to stay. There was a system issue at check in and I could not get a room.

10

Laura

Dec 10, 2025

·

Stayed 2 nights

Loved it!! great customer service, cleanliness, fresh breakfast 100% recommend

10

Maria

Sep 28, 2025

·

Stayed 3 nights

This was a great stay and Kevin at the front desk went above and beyond- loved the breakfast and the chef as very nice- overall, a wonderful stay and I’ll be back next time in Houston!

6

Heather

Aug 19, 2024

·

Stayed 1 night

The front desk girl was HORRIBLE! So incredibly rude like I was disturbing her personal phone call to check in. We were not giving the correct room but couldn’t do anything about it since they were full. I tried to tell her that our kitchen sink pipes were not connected so anything you dump down the drain just comes back out the bottom. She could not have cared less.

10

MING

Sep 6, 2025

·

Stayed 6 nights

I rarely leave reviews, but this time I have to say that the manager, Kevin Pereira, is absolutely fantastic. Not only does he greet you warmly every morning, but if you need anything, he's always there to help. He made me feel right at home! I'll definitely stay here again next time I'm in Houston!

10

GLENN

Aug 25, 2025

·

Stayed 1 night

The staff was very, very, very, very helpful.. I'm looking forward. Uh, reserving, it's my next day and it will be there. Everybody there was so helpful. Everybody there was discrete.

10

Marissa

Jan 27, 2024

·

Stayed 2 nights

Very pleasant stay. Very clean. Good breakfast. Front desk lady was wonderful. She was helpful and accommodating. She is definitely an asset to this hotel. We would definitely stay here again

10

Elena

Sep 2, 2024

·

Stayed 2 nights

Chris at check in and out was delightful!!

4

Virginia

Nov 22, 2025

·

Stayed 1 night

Staff lacking. During check in we waited at the front for someone to show up. Knocked on door behind front desk. Finally, had to go look for someone so we could check in.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location feedback is mixed. A few guests found it convenient or quiet, but several describe an industrial, rough area with homeless activity, police presence, and reports of vehicle break-ins or broken glass in the parking lot; some felt it was out of the way.

Related guest reviews

2

Tonisha

May 3, 2024

·

Stayed 1 night

DO NOT DO NOT STAY HERE. They steal your credit card information and use it for fraudulent charges. Rooms dirty still had beer can from previous stayers, shower stopped up in bathroom, hot water barely works, gross, they break in cars because its hidden in a back area. I wouldnt let a dog stay in this hotel . They are stealing and will smile in your face at your stay and steal your money when u are away

8

Larry

May 11, 2025

·

Stayed 1 night

Pool was not open. One back door wouldn't open with key card and it wasn't anywhere near the time that was stated that it wouldn't work. But they were very nice rooms for the price and area of town. The hot breakfast was good but not actually very hot at all. We would definitely stay there again though.

10

Lee

Jun 18, 2025

·

Stayed 2 nights

Clean facilities, Staff is on point and friendly. Property around its location is industrial.

6

Princess

Oct 13, 2025

·

Stayed 2 nights

There’s a review about a staff member named Vanessa, and honestly, I have to agree—she came off as a bit rude and seemed uninterested in her job. The hotel itself wasn’t very clean either. I stayed in a room with a kitchen, and there were food crumbs all over the table, chairs, and floor. The spoons in the kitchen even had food stains on them, like they hadn’t been properly washed. When I first checked in, they gave me the wrong room, but to their credit, they fixed it right away when I told them. Unfortunately, the area around the hotel didn’t feel very safe there were crackheads all around, and the whole neighborhood seemed pretty rough. I’d recommend finding a better hotel in a nicer area.

2

Alfredo

Feb 23, 2024

·

Stayed 4 nights

They ganged my vehicle, broke mi glass of my truck on the back side and stole my tools

10

Patrick

Feb 5, 2024

·

Stayed 3 nights

Safe quiet clean

6

Nippa

Aug 22, 2024

·

Stayed 1 night

A bit out of the way from anything

4

Hannah

Jun 14, 2024

·

Stayed 1 night

Area was extremely sketchy. Our parking spot had broken glass from a previous break in. Homeless walking around everywhere. Elevator was broken, barely any snacks stocked to purchase. Side tables in the room had sticky drink rings from previous stay. Mildew in several ceiling areas throughout hallway. Floors just looked dirty everywhere. Felt paranoid about our car the entire night. Will never stay here again.

6

Dawn

Jun 19, 2024

·

Stayed 1 night

The location was convenient to TOPPS Surgical Center. The hotel was decent and fairly clean. The breakfast was horrible. The milk was nasty, possibly spoiled, orange juice tasted spoiled, the sausage tasted wierd, the eggs and waffle were the only items that were goosld.

10

Jennifer

Aug 7, 2023

·

Stayed 2 nights

Pleasant , quiet and clean

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for taste and options, with multiple mentions of excellent or fresh offerings and friendly service. However, some report temperature or quality problems, occasional shortages, and in rare cases items that seemed spoiled.

Related guest reviews

10

Jennifer

Oct 13, 2024

·

Stayed 2 nights

I love this hotel . although we got stuck in the elevator due to computer breakdown ,we still think this girl was better than all the full star ones . We was stuck 20 minutes. The fireman rescued us. The next morning the elevator was functional again. The breakfast was excellent.

8

Pamela

Mar 4, 2024

·

Stayed 1 night

The stay was nice as it was just over night. We were on the 3rd floor and the elevator wasn’t working so that was a pain when we had to bring up luggage. I slept really well though so no complaints about the bed or pillows! Breakfast was good too.

10

Stephon

Dec 10, 2025

·

Stayed 2 nights

Everything was good but the eggs! Lol

8

Larry

May 11, 2025

·

Stayed 1 night

Pool was not open. One back door wouldn't open with key card and it wasn't anywhere near the time that was stated that it wouldn't work. But they were very nice rooms for the price and area of town. The hot breakfast was good but not actually very hot at all. We would definitely stay there again though.

8

Eric

Feb 19, 2024

·

Stayed 2 nights

Rooms were ok pillows were very small the elevator was broke and they only had rooms on third floor. The morning breakfast was ok just out of a lot of stuff and no condiments for the food they did have.

10

Laura

Dec 10, 2025

·

Stayed 2 nights

Loved it!! great customer service, cleanliness, fresh breakfast 100% recommend

10

Maria

Sep 28, 2025

·

Stayed 3 nights

This was a great stay and Kevin at the front desk went above and beyond- loved the breakfast and the chef as very nice- overall, a wonderful stay and I’ll be back next time in Houston!

10

Chrisandra

Aug 30, 2025

·

Stayed 2 nights

It was the best hotel I have stayed in this area. Clean and smelling good! My mother was getting radiation for her cancer. Mr Kevin greeted us with a smile and was the best help throughout our stay. We will definitely be back. The swimming pool was so warm and refreshing. The breakfast was top notch. We spent 2 nights and felt like Queens! I can’t say enough good stuff about Hampton Inn and suites!

6

Dawn

Jun 19, 2024

·

Stayed 1 night

The location was convenient to TOPPS Surgical Center. The hotel was decent and fairly clean. The breakfast was horrible. The milk was nasty, possibly spoiled, orange juice tasted spoiled, the sausage tasted wierd, the eggs and waffle were the only items that were goosld.

8

kimberly

Jul 1, 2024

·

Stayed 3 nights

Ok place to stay. Nice breakfast options.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $183
18 $105	19 $104	20 $122	21 $126	22 $88	23 $92	24 $103
25 $101	26 $102	27 $102	28 $106	29 $91	30 $97	31 $84

Su	Mo	Tu	We	Th	Fr	Sa
1 $106	2 $91	3 $103	4 $102	5 $104	6 $98	7 $116
8 $101	9 $99	10 $103	11 $99	12 $90	13 $85	14 $85
15 $99	16 $104	17 $107	18 $108	19 $104	20 $92	21 $88
22 $90	23 $104	24 $116	25 $106	26 $88	27 $123	28 $104
29 $89	30 $105

Hampton Inn & Suites Houston-Cypress Station

Prices for Hampton Inn & Suites Houston-Cypress Station

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Kitchenette

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

Deluxe Room, 1 King Bed

Room, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible, Kitchenette

Room, 1 King Bed, Accessible (Mobility and Hearing)

Room, 2 Queen Beds

Guest reviews of Hampton Inn & Suites Houston-Cypress Station

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Houston-Cypress Station

Prices for upcoming dates