Name: Holiday Inn & Suites Spring - The Woodlands
Address: 24888 Interstate Highway 45 North, Rayford, Spring, Texas, United States of America, Houston (and vicinity), Montgomery County, US
Price range: $76–$121 per night
Rating: 8.38

What guests think

At Holiday Inn & Suites Spring - The Woodlands, guests frequently praise clean, comfortable rooms and a convenient location near I-45 and shopping, while noting aging infrastructure, intermittent maintenance issues, and inconsistent breakfast offerings and availability.

Several reviews cite unreliable hot water, small TVs, and thin walls or noise from neighboring rooms, though many still found beds comfortable. Facilities draw mixed feedback, with pool or spa closures and ongoing construction contrasting with occasional positives like a working sauna. Service is often welcoming and efficient, but some guests reported long lines, overbooking, and occasional unhelpful interactions. Expect a generally comfortable stay with good value, but with some variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities receive mixed feedback. Multiple guests reported pool or spa closures, under-construction areas, and some worn elements like spongy elevator floors and broken water fountains; a few noted positives such as a sauna and easy parking.

Related guest reviews

6

Jennifer

Jun 30, 2023

·

Stayed 1 night

There was a roach on the bathroom counter when we woke up in the morning. Hot tub not operational. Good selection of snacks. Check in agent was very nice.

6

Andrea

Jul 27, 2025

·

Stayed 2 nights

Your pictures and ratings helped me make my decision. They are deceiving. The pool was closed majority of our time there. We were distrub by family above us with playing kids. Which sounded like they were going to fall through upon us. Because I prepaid through Hotels.com I was told they could not adjust what I paid. Offered points and a drink to us. But only one of us got the points. I wasn’t able to get any and the stay is booked under me. Hotel was clean and beds comfortable. Breakfast could have also been better for price. Most hotels offer free breakfast.

6

Eugenia

Jul 12, 2024

·

Stayed 2 nights

The staff was friendly, the room was so nice and clean. Honestly the only issues we had here was the fire alarm went off twice during our visit, no idea what happened. The pool was great but the spa not operational. The other thing is i didn't know the food area was under construction until i got there. So the breakfast was not good. Frozen breakfast sandwiches, granola bars and fruit. My husband has an allergy so he could only eat the fruit and the kids don't really like the frozen sandwiches cause the bread gets soggy in the microwave so they ate a granola bar and juice. The coffee was good though. We mainly went out to eat. Im sure this place will be great for someone else when the construction is done.

2

Chris

Apr 27, 2025

·

Stayed 3 nights

When we arrived on Thursday, the woman at the desk, appeared to take pleasure in the fact that she could tell people that there were no rooms available at check-in. The water fountains did not work and the exterior doors did not work. Thursday night there were chicken bones and chicken wings all over the floor in the lobby. The water fountain in the gym didn’t work either. It was a bad experience for our group.

4

Ravi

Aug 14, 2024

·

Stayed 3 nights

There is no breakfast n just fruit n some cold ham sandwich is provided. Lot of paint smell across

6

Amanda

Apr 23, 2023

·

Stayed 6 nights

The pool was dirty, the spa was broken and did not bubble, the shower head leaked. Continental breakfast not included.

10

Tiesha

Sep 10, 2024

·

Stayed 1 night

This property is under construction. Parts of the floor feels like you are going to fall right through, but the stay was peaceful and the staff was awesome

4

Lisa

Oct 19, 2025

·

Stayed 1 night

Hair in the shower and on the toilet seat. The facility as a whole is deteriorating- soft spots on the floor in the elevator and in the room. Patched holes in the ceilings very visible- overall very misty smell. Breakfast was a fiasco. We purchased for two and a two year old but were charged $7 for some reason even when we told them we had purchased breakfast.

10

ryan

May 30, 2023

·

Stayed 5 nights

Sauna is great!

2

Michael

Apr 14, 2024

·

Stayed 1 night

Took forever to check in, property was under construction, paid extra for breakfast and it was just microwaveable sandwiches and muffins, could hear everything through the walls, noises all night and day, pool and hot tub sucked , no parking, etc…..

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Cleanliness

Cleanliness feedback is mixed. Many guests found rooms and common areas clean, but others mentioned musty odors, hair in bathrooms, and occasional pest sightings.

Related guest reviews

8

Elaine

Oct 13, 2025

·

Stayed 1 night

The hotel and our room were very clean. However, this is an older hotel and is looking very tired Definitely in need of some TLC

10

Tifani

May 2, 2025

·

Stayed 1 night

Room was clean and the facility was well maintained

10

Saul

May 5, 2025

·

Stayed 2 nights

Clean facilities and friendly staff

10

Frankie

Sep 11, 2023

·

Stayed 2 nights

I stayed for two nights. Hotel was clean, room was clean. Good stay.

2

Shuja

Apr 26, 2025

·

Stayed 1 night

Terrible place. I do not recommend staying here. This was one of the worst hotel experiences I have ever had. I booked a room with a queen bed but was given a full-sized bed instead. When I asked the front desk, they insisted it was a queen, but I know the difference. The hotel has no soundproofing — I could hear people walking above me and toilets flushing all night, making it impossible to sleep. The worst part came when my wife and I found bite marks on our bodies. We checked the mattress and found bed bugs. We were so worried about bringing them home that we left all our luggage behind, checked out immediately, and bought new clothes. This hotel is dirty and does not meet the standards you would expect from a Holiday Inn. Honestly, you would be better off sleeping in your car.

10

Mindy

Oct 24, 2024

·

Stayed 1 night

The property was very clean. It was a very quiet one night stay. All the front staff were very friendly and helpful.

4

Andrealynn

Apr 11, 2024

·

Stayed 3 nights

The room smelled like mild due

4

Lisa

Oct 19, 2025

·

Stayed 1 night

Hair in the shower and on the toilet seat. The facility as a whole is deteriorating- soft spots on the floor in the elevator and in the room. Patched holes in the ceilings very visible- overall very misty smell. Breakfast was a fiasco. We purchased for two and a two year old but were charged $7 for some reason even when we told them we had purchased breakfast.

2

Daniel

May 19, 2023

·

Stayed 2 nights

NOT A GOOD PLACE TO WORK. No wifi the whole time i was there. Their work "desk" is a joke... small and they loaded it up with a lamp and coffee maker (I had to move both to have enough room). The chair slowly descends as you sit in it because its a cheap piece of crap. They set the desk RIGHT next to the AC so it BLASTS cold air on your as you try to work. Add to that the little bugs all over my night stand and the big ones in the bathroom. AVOID!

10

Tina

Dec 5, 2025

·

Stayed 1 night

Clean large room

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Rooms

Rooms are generally comfortable, with some spacious suites and firm beds, but several reviews mention thin walls, small TVs, and inconsistent hot water; Wi-Fi reliability also varied.

Related guest reviews

4

Ronn

May 11, 2023

·

Stayed 2 nights

The staff was friendly. Unfortunately the wifi was out the whole stay which posed a major inconvenience for especially when trying to conduct work related matters.

8

Jessica

Feb 24, 2023

·

Stayed 1 night

I enjoyed staying in the king suite room. It was very comfortable, clean and spacious. The only thing I didn’t like was when I wanted to extend a day I had to down grade to a queen suite and that room needed some repairs on the doors/wall but other than that it was ok to stay for one night.

8

Moneion

May 30, 2025

·

Stayed 4 nights

My room keys deactivated daily. I was on the second floor and every time the guests Annie me on the third floor walked around I could hear them stomping.

6

Tracy

Oct 16, 2025

·

Stayed 1 night

I travel a lot for business. The good about this place is, its clean, the employees are fantastic. The bed was comfortable. It wasn't loud. The bad: Small TV's.....in todays modern times there is no excuse to have a tv that small in a hotel room anywhere. The shower was terrible. It was super touchy. 1/8 of a turn to the right and it burned. 1/8 to the left and it was ice cold...but what was worse is the pressure was terrible. it barely came out of the shower head. I probably won't stay here anymore.

4

Belinda

Nov 5, 2024

·

Stayed 2 nights

We had no hot water both nights that we stayed there. Staff supposedly remedied it but nothing worked. We will not stay there again!

2

Shuja

Apr 26, 2025

·

Stayed 1 night

Terrible place. I do not recommend staying here. This was one of the worst hotel experiences I have ever had. I booked a room with a queen bed but was given a full-sized bed instead. When I asked the front desk, they insisted it was a queen, but I know the difference. The hotel has no soundproofing — I could hear people walking above me and toilets flushing all night, making it impossible to sleep. The worst part came when my wife and I found bite marks on our bodies. We checked the mattress and found bed bugs. We were so worried about bringing them home that we left all our luggage behind, checked out immediately, and bought new clothes. This hotel is dirty and does not meet the standards you would expect from a Holiday Inn. Honestly, you would be better off sleeping in your car.

10

Linda

Apr 17, 2023

·

Stayed 1 night

We loved our visit because of the clean room, comfortable bed, but especially for the powerful shower!

2

Daniel

May 19, 2023

·

Stayed 2 nights

NOT A GOOD PLACE TO WORK. No wifi the whole time i was there. Their work "desk" is a joke... small and they loaded it up with a lamp and coffee maker (I had to move both to have enough room). The chair slowly descends as you sit in it because its a cheap piece of crap. They set the desk RIGHT next to the AC so it BLASTS cold air on your as you try to work. Add to that the little bugs all over my night stand and the big ones in the bathroom. AVOID!

6

Chris

Nov 8, 2024

·

Stayed 1 night

NO HOT WATER FOR SHOWERING !!!

8

Kris

Mar 4, 2024

·

Stayed 2 nights

The bed was comfortable and the AC unit worked well. The floors in the elevators were spongey and made it feel sketchy. We could hear the person walking around the room on the floor above and could hear the activity of our immediate neighbor at 1 in the morning. Usually hotels are built so there is a little more noise blocking between the rooms. Seems like the builder cheaped out, enough options in the area I won't stay here again.

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Service

Service is frequently praised as friendly and helpful, with standout front-desk staff. However, some stays involved long or understaffed check-ins, overbooking or room mix-ups, and occasional unwelcoming interactions.

Related guest reviews

6

Alisa

Sep 16, 2024

·

Stayed 1 night

Our room was clean, quiet and comfortable. The check-in staff was kind and friendly but it was very understaffed so checking in was very slow and there was a long line in the lobby the entire afternoon. We also chose this property because it said there would be breakfast and we were looking for that convenience. When we arrived, we were given the key card that had breakfast times listed on the envelope. When we came down in the morning there was no breakfast and we were told they aren’t currently offering it- strange that this was never told to us and all written communication had breakfast on it. There was also a rather strange convention being held in the downstairs hallway that we had to walk through on the way to the elevator each time which was a little uncomfortable for me with a kid there. All in all, the room was good which is the most important but there we some other weird things happening that would give me pause to book here again.

10

Ellen

Jun 4, 2025

·

Stayed 1 night

Close to I -45 which facilitated our needs. The front desk evening manager was so kind and helpful. Can’t say enough about Anna.

10

Mary

Sep 29, 2024

·

Stayed 1 night

Staff was extremely nice and very helpful. Gilbert at the front desk made sure my room as ready for early check in.

10

Patricia

Jun 6, 2025

·

Stayed 1 night

Staff was excellent!! Friendly helpful and so gracious.

2

Eduardo

Nov 16, 2025

·

Stayed 1 night

Waited almost an hour to get checked in. Also the guys in front of us got booked into a room where there was a ladies always sleeping in it. My family did not feel safe sleeping there. Also they over booked rooms causing all the confusion.

10

pamela

Aug 31, 2025

·

Stayed 1 night

Staff was very friendly Pet friendly hotel. Stayed there while our house was being worked on. Will recommend to friends needing a place to stay

10

Amanda

Sep 16, 2024

·

Stayed 1 night

We were only there overnight, the room was fine. The check in experience however was phenomenal. Gilbert was very fast and efficient especially considering how many people were trying to get checked in all at once. He was very polite and provided excellent service.

2

Belinda

Jul 18, 2024

·

Stayed 2 nights

I booked my reservation a week earlier me and my friend we’re going to be spending a couple days down there and when we got to the hotel lo and behold, our reservation was canceled. I asked why and the lady told me that they tried to run my card and it was declined. So she was helping somebody else and she said she’d be right with us and try to help me and we waited for 30 minutes for the lady at the front desk to help us and she never would so we just left. And tell me that they ran my card and it was declined was a lie because I get a notification every time my card is ran and I never got any notification that , nobody at the front desk wanted to help us so I give this a very bad review my card was ran. It’s like they didn’t even want to help.

2

Zena

Jun 22, 2024

·

Stayed 13 nights

I was in a suite and I am an IHG member, which apparently means nothing. Housekeeping would randomly invade room multiple times throughout the day and night even after being told not to disturb. The times I did request housekeeping, they wouldn’t come. The rooms are not cleaned very well. Graveyard shift black lady was very rude and unhelpful. Saying love and darling doesn’t cover any of that up. Only helpful and kind staff there was Gilbert, everybody else was complete trash.

8

Aaron

Jun 9, 2025

·

Stayed 4 nights

Overall- Good. I didn’t like the fact that there was no buffet breakfast dining. Our room keys kept not working (4 times). Staff was nice.

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Location

Location is convenient to I-45, shopping, restaurants, offices, and venues. A few guests found access tricky or the area less appealing.

Related guest reviews

8

Jenna

Oct 16, 2024

·

Stayed 1 night

The staff was extremely helpful and the location was ideal for my appointment I needed to attend. It was very close to the airport as well.

10

Ruth

Apr 22, 2025

·

Stayed 2 nights

Good location.

10

Ellen

Jun 4, 2025

·

Stayed 1 night

Close to I -45 which facilitated our needs. The front desk evening manager was so kind and helpful. Can’t say enough about Anna.

6

DIPAYAN

Sep 21, 2024

·

Stayed 3 nights

It’s an average property but location is close to Exxon office, which was great!

10

Blake

May 10, 2024

·

Stayed 2 nights

Very convenient to restaurants, shopping, and my areas of business.

10

Steve

Mar 22, 2025

·

Stayed 1 night

Easy access to Interstate.

10

Scott

Nov 5, 2024

·

Stayed 2 nights

The hotel was tough to get into off of the interstate. Once I found the back entrance/exit, it was much easier, and there were a ton of dining and shopping options nearby.

10

Henry

Oct 5, 2024

·

Stayed 5 nights

Good place to stay a couple of days. Some few fast food nearby. Fast access to nearby offices.

10

Georgia

Mar 5, 2025

·

Stayed 1 night

I liked the proximity to shopping. All was well.

10

Irene

Mar 23, 2024

·

Stayed 3 nights

Great suites, nice washrooms. Location isn’t ideal.

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Dining

On-site breakfast feedback is inconsistent. Many guests reported limited, cold, or paid options and construction-related disruptions, while others had positive experiences.

Related guest reviews

10

Camelia

Mar 23, 2024

·

Stayed 2 nights

Breakfast was outstanding! Loved music playing near elevators. So soothing. Would stay again.

8

glen

May 18, 2025

·

Stayed 2 nights

The property was excellent but the breakfast was very poor. Small selection and poorly prepared as well as overpriced.

8

John Gabriel

Mar 13, 2025

·

Stayed 2 nights

Very clean hotel and very affordable weekday rates. Service was good. However, for the breakfast not to be complimentary it could have been better.

6

Oscar

May 26, 2025

·

Stayed 1 night

Most Holiday Inn hotels provide free breakfast. This one reported they have made to order breakfast. No. The breakfast was the same stuff you get for free at other places but put on a plate fast and brought to your table for 14 dollars a plate. Not even warm.

4

Ravi

Aug 14, 2024

·

Stayed 3 nights

There is no breakfast n just fruit n some cold ham sandwich is provided. Lot of paint smell across

10

Blake

Feb 12, 2024

·

Stayed 2 nights

Convenient to shopping, restaurants, and more. Very clean rooms and very comfortable bed/pillows/linens. The staff were great at check in and check out. Breakfast was great. Will stay here again.

4

Lisa

Oct 19, 2025

·

Stayed 1 night

Hair in the shower and on the toilet seat. The facility as a whole is deteriorating- soft spots on the floor in the elevator and in the room. Patched holes in the ceilings very visible- overall very misty smell. Breakfast was a fiasco. We purchased for two and a two year old but were charged $7 for some reason even when we told them we had purchased breakfast.

10

janet

Sep 15, 2023

·

The room was excellent! Clean and great staff. Friendly and nice. The breakfast WAS ABSOLUTELY AMAZING! The food is worth the stay. I would do a staycation there.

6

Patricia

Apr 14, 2024

·

Stayed 1 night

Room was fine it was clean but breakfast was nothing and out of coffee for hours even after being told 3 times

2

Michael

Apr 14, 2024

·

Stayed 1 night

Took forever to check in, property was under construction, paid extra for breakfast and it was just microwaveable sandwiches and muffins, could hear everything through the walls, noises all night and day, pool and hot tub sucked , no parking, etc…..

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$87
March	$90
April	$91
May	$89
June	$82
July	$84
August	$101
September	$103
October	$107
November	$107
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $104	9 $76	10 $76	11 $78	12 $78
13 $78	14 $78	15 $78	16 $91	17 $84	18 $91	19 $91
20 $95	21 $87	22 $95	23 $94	24 $84	25 $91	26 $91
27 $91	28 $84	29 $97	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $91	3 $91
4 $91	5 $84	6 $102	7 $92	8 $79	9 $92	10 $94
11 $89	12 $82	13 $97	14 $97	15 $87	16 $109	17 $110
18 $89	19 $79	20 $98	21 $97	22 $79	23 $110	24 $121
25 $89	26 $82	27 $95	28 $92	29 $79	30 $85	31 $85

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn & Suites Spring - The Woodlands

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