Name: Comfort Inn Kendallville East
Address: 1917 Dowling St, Kendallville, Indiana, United States of America, Kendallville, Indiana, US
Price range: US$77–US$125 per night
Rating: 8.37

What guests think

Reviews of Comfort Inn Kendallville East highlight friendly staff and clean, updated rooms, with many guests finding the hotel quiet and comfortable, while breakfast is generally liked though quality and healthy options receive mixed feedback.

Some facilities drew complaints, including pool or hot tub closures, a chilly pool area, and uneven exterior upkeep and snow removal. A minority of reviews reported room maintenance problems and occasional service issues such as a rude manager, mistaken late-night calls, and difficulty canceling. Location is described as convenient, with nearby dining and easy access around town. Overall, it suits travelers seeking solid value despite occasional issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub were sometimes closed, and one review noted a very cold pool area; the hotel offered passes to a nearby property when down. Exterior upkeep and winter plowing drew criticism, though some appreciated the pool and recent renovations.

Related guest reviews

10

Ashley

16 May 2025

·

Stayed 1 night

Nice rooms and pool.

8

Karla

22 Feb 2025

·

Stayed 5 nights

Everything was wonderful about this new hotel; however, they did not plow or shovel the parking lot. For the six days I stayed, it was extremely slippery and deep snow.

8

Jessica

25 Nov 2025

·

Stayed 1 night

We went for a quick overnight trip. The manager on duty was rude and did not know any events going on in the community. My husband and kids went to swim but the door to the outside was open and it was freezing in the pool area. Staff was unable to be located to asked about the issue. The next day when checking out, same manager, just took our room key without a word. Overall, the room was clean and comfortable. The one staff member we had interactions with was rude.

10

Ken

17 May 2025

·

Stayed 1 night

Well kept property on the edge of town. Friendly check in, the room has been recently updated. Easy place for a quick overnight stay.

8

Stacey

12 Aug 2025

·

Stayed 1 night

This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.

10

Ronald

11 Jun 2025

·

Stayed 3 nights

All Staff were very helpful and friendly. Jason, the manager, was attentive and shared local dining options as well as location for an event we were attending. Property itself had been recently renovated and rooms were clean and comfortable. Would recommend and would definitely stay here again if needed.

10

stephanie

4 May 2025

·

Stayed 1 night

Loved the staff. It was clean and comfortable. There was water and coffee available all day in the lobby. I wish breakfast had healthier offerings other than an apple. Such a hidden gem and we will back.

10

Brooke

27 Jun 2025

·

Stayed 4 nights

The hotel was great for the price! The room and lobby were very clean. The staff were friendly and the pool was restocked with towels each day. Our floor smelled like someone had been smoking weed in their room, but I feel that was outside of the hotels control. The hot tub was also out of order but it was not advertised as having a hot tub when I booked the room. Overall, we had a good experience and would stay again.

8

Karen

29 Mar 2025

·

Stayed 2 nights

Good communication! Texted prior to arrival that Pool/HotTub not working. Offered free cancellation or pass to nearby Hotel 👍 Coffeemaker in room did not work. Friendly housekeeper brought new one. Continental breakfast but BobEvans next door. Great location. Friendly staff. Would stay again.

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Cleanliness

Most guests describe rooms and common areas as very clean, with attentive housekeeping. A few reported issues like dirty carpet, ceiling stains, and a grubby elevator.

Related guest reviews

8

Kathleen

6 Sept 2025

·

Stayed 1 night

Very clean, friendly staff. I’d stay here again.

8

Noel

12 Jun 2025

·

Stayed 1 night

Great staff, clean and quiet

10

Diane

30 Nov 2025

·

Stayed 2 nights

We were there for 2 nights. They were very accommodating, room was very clean. Housekeeping knocked and asked if we needed anything the 2nd day.

8

Stacey

12 Aug 2025

·

Stayed 1 night

This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.

10

David

23 Jun 2025

·

Stayed 1 night

The room and bathroom was very clean and nice. The breakfast bar was way above average. Could not ask for anything more. Job well done.

10

Wm

11 May 2025

·

Stayed 1 night

Easy check in. Friendly staff. VERY Nice clean well appointed .room

6

Dirk

6 Jul 2025

·

Stayed 2 nights

Carpet was disgusting my toddlers feet were black from walking around barefoot they recently renovated the hotel and did a terrible job wall paper peeling faucet loose. I had to unplug the phone because it ring both nights we were there around 10 waking up everyone

10

Tonia

24 Nov 2025

·

Stayed 1 night

The staff were fantastic. Rooms were spotless. We will be back.

10

James

23 Jun 2025

·

Stayed 1 night

Excellent room. Very clean and modern- especially for the price.

10

Brooke

27 Jun 2025

·

Stayed 4 nights

The hotel was great for the price! The room and lobby were very clean. The staff were friendly and the pool was restocked with towels each day. Our floor smelled like someone had been smoking weed in their room, but I feel that was outside of the hotels control. The hot tub was also out of order but it was not advertised as having a hot tub when I booked the room. Overall, we had a good experience and would stay again.

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Rooms

Rooms are generally updated and comfortable with quiet nights and soft beds, though Wi-Fi reliability was poor in one review. Several guests reported maintenance problems such as malfunctioning TVs or lights, plumbing issues, and intrusive late-night phone calls.

Related guest reviews

2

Paige

10 Nov 2024

·

Stayed 1 night

When I first got there I was given a room. Half of the stuff worked in the room. Tv did not work and half the lights did not work. Was given another room but water barely came out and it did not get warm at all.

8

Paul

17 Aug 2025

·

Stayed 1 night

Facility was clean and fresh. Room was updated, modern and comfortable.

10

Sheila

18 Jun 2025

·

Stayed 1 night

Very quiet

10

Mark

26 Jul 2025

·

Stayed 1 night

The ratings were all 10s and they NAILED IT. Beds are so nice and place so quiet we slept til 9 am! Worth the drive off I-80!!!

10

Ken

17 May 2025

·

Stayed 1 night

Well kept property on the edge of town. Friendly check in, the room has been recently updated. Easy place for a quick overnight stay.

8

Stacey

12 Aug 2025

·

Stayed 1 night

This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.

10

Wm

11 May 2025

·

Stayed 1 night

Easy check in. Friendly staff. VERY Nice clean well appointed .room

6

Dirk

6 Jul 2025

·

Stayed 2 nights

Carpet was disgusting my toddlers feet were black from walking around barefoot they recently renovated the hotel and did a terrible job wall paper peeling faucet loose. I had to unplug the phone because it ring both nights we were there around 10 waking up everyone

8

Duane

16 Mar 2025

·

Stayed 1 night

Quiet and comfortable

8

Peggy

29 Jun 2025

·

Stayed 3 nights

The beds and pillows were very soft and comfortable. Could not get wi fi most of the time

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Service

Service is widely praised as friendly, helpful, and professional, with smooth check-ins and attentive staff. A few reports cite lapses, including a rude manager, difficulty finding staff in the pool area, mistaken late-night calls, and a problematic cancellation.

Related guest reviews

10

Kimberly

20 Oct 2025

·

Stayed 1 night

Staff was very nice!!

10

Christina

24 Mar 2025

·

Stayed 2 nights

I really appreciated how friendly and professional everyone was. Highly recommend!

10

Cynthia

20 Aug 2025

·

Stayed 1 night

The staff are really nice people that are very helpful. The hotel was very clean. They offered a decent breakfast. I will definitely stay at this location the next time I'm in the area.

8

Jessica

25 Nov 2025

·

Stayed 1 night

We went for a quick overnight trip. The manager on duty was rude and did not know any events going on in the community. My husband and kids went to swim but the door to the outside was open and it was freezing in the pool area. Staff was unable to be located to asked about the issue. The next day when checking out, same manager, just took our room key without a word. Overall, the room was clean and comfortable. The one staff member we had interactions with was rude.

8

ANDREA

12 May 2025

·

Stayed 2 nights

The young lady that worked that day was very nice and helpful. Great customer service from her

10

Mike

19 Sept 2025

·

Stayed 1 night

Nice hotel. Jason greeted us and was so friendly. The young lady who worked ar our morning bfast did an awesome job keeping everything filled for the guests.

2

Sharon

1 Oct 2025

·

Stayed 1 night

I tried calling several times to cancel my reservation through phone and online and it was never done. I’ve been charged and never stayed there.

10

Ronald

11 Jun 2025

·

Stayed 3 nights

All Staff were very helpful and friendly. Jason, the manager, was attentive and shared local dining options as well as location for an event we were attending. Property itself had been recently renovated and rooms were clean and comfortable. Would recommend and would definitely stay here again if needed.

10

audrey

7 Sept 2025

·

Stayed 1 night

Great customer service

10

Tonia

24 Nov 2025

·

Stayed 1 night

The staff were fantastic. Rooms were spotless. We will be back.

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Location

Convenient for getting around town, with dining next door and an easy drive off I-80; some mentioned a quiet edge-of-town setting.

Related guest reviews

10

Mark

26 Jul 2025

·

Stayed 1 night

The ratings were all 10s and they NAILED IT. Beds are so nice and place so quiet we slept til 9 am! Worth the drive off I-80!!!

10

Ken

17 May 2025

·

Stayed 1 night

Well kept property on the edge of town. Friendly check in, the room has been recently updated. Easy place for a quick overnight stay.

10

Ronald

11 Jun 2025

·

Stayed 3 nights

All Staff were very helpful and friendly. Jason, the manager, was attentive and shared local dining options as well as location for an event we were attending. Property itself had been recently renovated and rooms were clean and comfortable. Would recommend and would definitely stay here again if needed.

10

CINDY

5 Sept 2025

·

Stayed 2 nights

close to everything. clean. good value. The manager Jason was very nice.

8

Karen

29 Mar 2025

·

Stayed 2 nights

Good communication! Texted prior to arrival that Pool/HotTub not working. Offered free cancellation or pass to nearby Hotel 👍 Coffeemaker in room did not work. Friendly housekeeper brought new one. Continental breakfast but BobEvans next door. Great location. Friendly staff. Would stay again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good to well-stocked with a solid selection; several guests praised the coffee. Others found the quality average or disappointing and wished for healthier options.

Related guest reviews

10

Cynthia

20 Aug 2025

·

Stayed 1 night

The staff are really nice people that are very helpful. The hotel was very clean. They offered a decent breakfast. I will definitely stay at this location the next time I'm in the area.

10

Christopher

16 Jun 2025

·

Stayed 7 nights

This hotel is run by a professional staff, not a foreign family. Noticeably better. Everything at the hotel and the room was clean and in working order. The breakfast was flavorful, nutritious and well stocked. The staff was very helpful and friendly. I enjoyed my 6 day stay.

10

Paul

26 May 2025

·

Stayed 4 nights

Nice new clean room, Full breakfast was very good, eggs, waffles, sausage, yogurt, fruit , juice and coffe and cereal.

4

Wendy

27 May 2025

·

Stayed 1 night

We were disappointed with the breakfast. We were told there were eggs, but they served what appeared to be overcooked frozen omelets. Also the shower in our room was plumbed back wards. The spigot in the sink was not secure and there were stains on the ceiling.

10

Rebecca

18 Jun 2025

·

Stayed 6 nights

staff was amazing, very clean, very comfy, beds were comfy, and the pillows... i sleep with several pillows, i travel with at least 2 pillows because most hotels do not have enough pillows, each queen bed had 4 HUGE pillows, breakfast was good but the coffee was amazing... and available 24/7, always fresh and hot

10

Jessica

23 Oct 2025

·

Stayed 1 night

My room was nice and clean and the free breakfast was nice!! I didn’t get a chance to go swimming, maybe next time!!

10

Mike

19 Sept 2025

·

Stayed 1 night

Nice hotel. Jason greeted us and was so friendly. The young lady who worked ar our morning bfast did an awesome job keeping everything filled for the guests.

10

David

23 Jun 2025

·

Stayed 1 night

The room and bathroom was very clean and nice. The breakfast bar was way above average. Could not ask for anything more. Job well done.

10

stephanie

4 May 2025

·

Stayed 1 night

Loved the staff. It was clean and comfortable. There was water and coffee available all day in the lobby. I wish breakfast had healthier offerings other than an apple. Such a hidden gem and we will back.

8

Matt

6 Nov 2025

·

Stayed 3 nights

Service from the employees was amazing. The room was fine. I felt like the breakfast food could be a better quality and ingredients.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$79
February	US$85
March	US$75
April	US$80
May	US$86
June	US$93
July	US$96
August	US$95
September	US$93
October	US$92
November	US$90
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $119
20 $77	21 $91	22 $92	23 $90	24 $90	25 $107	26 $107
27 $84	28 $88	29 $96	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $98	3 $102
4 $89	5 $98	6 $103	7 $104	8 $108	9 $115	10 $120
11 $92	12 $112	13 $111	14 $111	15 $110	16 $125	17 $125
18 $93	19 $101	20 $108	21 $109	22 $103	23 $106	24 $105
25 $96	26 $99	27 $102	28 $110	29 $106	30 $103	31 $94

Comfort Inn Kendallville East

Prices for Comfort Inn Kendallville East

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Comfort Inn Kendallville East

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Inn Kendallville East

Prices for upcoming dates