Hotel Imperial

Name: Hotel Imperial
Address: Miguel Lerdo #153, Los Portales, Veracruz, Veracruz, Mexico, Veracruz, Veracruz, Mexico
Rating: 7.67

"Great location"

"Immaculate rooms"

"Accommodating staff"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping

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Property description

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.

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Guest reviews

7.7

Good

Based on 407 verified reviews

Who stays here?

Business

12%

Couple

16%

Family

48%

Group

15%

Solo

What guests think

AI-generated summary based on recent guest reviews

Hotel Imperial offers a central, historic setting near the zócalo and malecón, with some spacious, quiet rooms, but repeated reports highlight aging facilities, frequent elevator outages, small hard-to-access parking, unreliable Wi‑Fi, and inconsistent cleanliness and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Beatriz

27 Dec 2025

Stayed 3 nights

Parking was hard to find. I am lucky to speak Spanish because I had to ask around town to find the streets. I recommend to call the front desk upon arrival to ask for the parking address. Please advice people to find the “Registro Civil” building, when I searched the name and number of the street, Google maps and Waze showed 5 different spots.

Hector

5 Nov 2025

Stayed 4 nights

Lovely staff

Francisco

28 Sept 2025

Stayed 2 nights

We’re nice place will recommend

Jose Javier

4 Sept 2025

Stayed 4 nights

People who work there are very polite and kind.

Raymundo

31 Jul 2025

Stayed 3 nights

I liked everything

Miguel Lerdo #153, Los Portales, Veracruz, Veracruz, Mexico

Location

A stay at Hotel Imperial places you in the heart of Veracruz, a short 3-minute walk from Veracruz Harbour and within 4 minutes by car from Veracruz Aquarium. This hotel is 5.6 mi (9 km) from Plaza Las Americas Shopping Mall and 5.9 mi (9.5 km) from Mocambo Beach.

Zócalo(0.1 Miles)

Fototeca(0.1 Miles)

Palacio Municipal(0.1 Miles)

Veracruz Cathedral(0.1 Miles)

Veracruz Harbour(0.1 Miles)

Cascada el Encanto(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site. However, parking height restrictions apply.

Check-in is from 3:00 PM until 8:00 PM, and check-out is at 12:00 PM. Guests planning to arrive after 10:00 PM should contact the property in advance.

The hotel is centrally located in Veracruz, just a 3-minute walk from Veracruz Harbour and 5 minutes from Malecón de Veracruz. It is 2.3 miles from Veracruz Aquarium and 5.6 miles from Plaza Las Americas Shopping Mall.

The hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 9:00 PM.

One child aged 10 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

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