Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is situated in Knoxville (Strawberry Plains Pike), within a 15-minute drive of the University of Tennessee and Knoxville Convention Center. It is approximately 12.1 miles from Neyland Stadium and 12.3 miles from Thompson–Boling Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Up to 2 children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 15.0 per night. Advance request or confirmation may be required.

Best Western Plus Strawberry Inn & Suites in Knoxville

Average nightly price at Best Western Plus Strawberry Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$72
February	$71
March	$85
April	$86
May	$99
June	$84
July	$81
August	$75
September	$90
October	$101
November	$97
December	$77

What guests think

At Best Western Plus Strawberry Inn & Suites, travelers often praise the friendly staff, convenient location near the interstate and restaurants, and comfortable, quiet rooms, but note dated areas, inconsistent cleanliness, and maintenance issues with bathrooms and room fixtures.

Feedback on the indoor pool and hot tub is mixed, with several reports of cold water, strong chlorine, or nonworking jets. Breakfast ranges from basic to very good depending on the day, with variety and refills sometimes inconsistent. Overall, expect a convenient stop with easy highway access and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub draw mixed comments: some enjoyed them, while others found the water cold, chlorine strong, or jets not working; an elevator outage and room jetted-tub issues were also noted. Parking is well lit.

Related guest reviews

8

Sharon

Apr 14, 2024

·

Stayed 1 night

The pool could have been warmer

2

Norman

Jan 5, 2023

·

Stayed 19,345 nights

We have been staying in this hotel at least two days a year for several years and were always very pleased with it. Not this time. After several hours on the road for the second day we arrived and were told that the elevator was not working. Could they give us a room on the first floor? No. So my 76 year old husband with bad knees and me with my heart condition had to climb two flights of stairs to our room- with our luggage. No help offered. It wasn't right. When the toilet stopped up we called and said we needed a plunger. Did they offer to just bring one up? No, husband had to go down and get it...and climb those stairs again. Not good. We won't be staying again.

6

Mary

May 27, 2024

·

Stayed 4 nights

We have stayed here several times and haven't had many issues, but this time we found it to be less clean than previously. Also, the pool wasn't clean and the hot tub jets weren't working. We understand that happens and maintenance needs to be done from time to time. Doubt we will be returning.

10

Allison

Jan 20, 2025

·

Stayed 2 nights

Room and staff were great,. However, the pool was too cold to swim. Need to turn up the heater for swimmers in the dead of winter.

6

Alton

Jul 10, 2025

·

Stayed 3 nights

The room had only cold water. They asked if we would like to have another room. The indoor pool was also very cool.

8

Allison

May 20, 2025

·

Stayed 1 night

The bathroom floor was sticky. The pool is too cold. The pool area should be warm too.

10

Jan

Jun 22, 2025

·

Stayed 1 night

Nice quiet hotel. Pool and hot tub were great! Free Breakfast had great options and well made.

8

Melissa

Aug 27, 2025

·

Stayed 3 nights

Hotel was right off the main road…easy access to major highways. Lots of food/shopping options, near by. A couple restaurants were walkable. Indoor pool area was extremely warm…like a sauna. Definitely needed to be turned down, as we were sweating, when not in the pool. Rooms were simple, and included a refrigerator, which is always nice! Free bfast in the morning, was the standard cereal/oatmeal/eggs/meat/waffle iron/juice, that you’d expect. Staff was pleasant. Overall, we enjoyed our stay.

4

Aaron

Sep 18, 2024

·

Stayed 1 night

We stayed in the jacuzzi room, it was dirty and a lot of the things in the room were broken. The lamp didn’t work, the AC unit although it worked well is busted up. They jacuzzi tub knobs inside don’t work and the tub itself doesn’t do very well as should be expected for a price of the room. Staff was friendly but that is about all I would give. Place needs updated and cleaned better.

8

Melinda

Nov 6, 2025

·

Stayed 1 night

They are in the middle of upgrading so I couldn't give it a 5 star. Staff was fabulous. The pool, hot tub and room were also wonderful. Breakfast was okay

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Cleanliness

Cleanliness is inconsistent: many guests reported clean rooms, but others cited dirty carpets, moldy showers or curtains, lingering odors, and missed housekeeping.

Related guest reviews

10

Jeffrey

Apr 28, 2024

·

Stayed 1 night

The staff were some of the friendliest I have ever encountered at a hotel. The room was immaculate, too.

4

Ronald

May 13, 2024

·

Stayed 5 nights

The room was not clean. Dust on lamps and the vents in A/C were filthy. I had to clean with towels. Worst was not cleaning room or changing sheets until I demanded it on day 4.

2

Michael

Aug 1, 2025

·

Stayed 1 night

The room was extremely musty smelling, bedding and pillows were damp, and the bathroom smelled so bad like urine which made the room smell so bad. It was so disgusting we only stayed a couple hours. To check out was a joke. I stood there for around 15 min to wait for someone to come check me out so I could get a printed receipt of my stay. 10/10 don’t recommend staying here.

6

Lauren

Jun 11, 2023

·

Stayed 1 night

Room was not very clean. Food leftover in refrigerator from previous guests, shower appeared moldy. Dirt and debris were in the corners. A floss pick was under the sink from previous guests. The halls were dim and dingy. Walls were spackled but not repainted.

4

Michelle

Jun 13, 2023

·

Stayed 1 night

Close to restaurants and had a pool and whirlpool. Our room was dirty. Crumbs on chairs and all over carpet. Bedspread stained and desks and dresser needed to be cleaned. Breakfast wasn’t good or coffee.

4

Michael

Jun 29, 2023

·

Stayed 1 night

The shower curtain was full of mold

2

Victoria

Dec 7, 2024

·

Stayed 1 night

The first room they gave us. The door was propped open and not even locked. The second one they gave us had hair all in the bed and dirt and hair all in the bath. This place is nasty. 0/10.

4

Brian

Apr 13, 2024

·

Stayed 1 night

Room just didn’t seem clean. Opened the fridge and old ketchup fell out. Floor not vacuumed well, dirt in bathroom floor. People were nice but wouldn’t choose to stay here again.

6

Brent Michael

Oct 11, 2024

·

Stayed 5 nights

The staff was friendly and helpful for most things. The breakfast was good. The area around the hotel has a couple of good restaurants to eat at. When we arrived in our room, we were greeted by a live cockroach on the table. One of the blankets on the bed had visible stains on it. In the bathroom, there were spots on the walls and floor that looked a lot like dried blood. I used a wet wash cloth to clean that up myself. To make things even worse, we had to leave two nights early because hurricane Milton was headed towards our home in Florida. We asked about a refund for the two nights and were told no because we booked through Expedia. I contacted Expedia on Friday after the storm went through and power was restored and the hotel told them no refund.

6

Jennifer

Feb 17, 2025

·

Stayed 1 night

It was OK. Not terrible by any means. But I Have a 2 year old so I am more picky when it comes to Cleanliness. The carpet had crumbs that should have been vacuumed and the bathroom needed to be cleaned a little better.

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Rooms

Rooms are generally spacious and quiet with comfortable beds and basic amenities, though decor and lighting feel dated in some, and bed comfort varies.

Related guest reviews

8

Monica

Jan 5, 2025

·

Stayed 1 night

It's dated but clean. At midnight requested desk to quiet neighbors. Limited but satisfying breakfast. Good for one night stop and sleep.

8

Faith

Jan 4, 2024

·

Stayed 1 night

You can tell it is dated but overall was an enjoyable stay for a good price.

8

Linda

Oct 10, 2025

·

Stayed 1 night

We had a better experience with our room during our second stay. The lighting in this room was brighter and we moved a lamp to add lighting to the entry and closet. My husband would still not use the pool and hot tub because there were a bunch of people there.

6

Linda

Sep 22, 2025

·

Stayed 1 night

The lady at the front desk was very helpful with suggestions about where to have dinner. The room was okay, but the lighting was poor. Most lightbulbs were not bright enough for us to see and work effectively. The inn did not provide an office chair with rollers in our room - something my husband needs. The inn did serve a pretty good breakfast.

8

Melissa

Aug 27, 2025

·

Stayed 3 nights

Hotel was right off the main road…easy access to major highways. Lots of food/shopping options, near by. A couple restaurants were walkable. Indoor pool area was extremely warm…like a sauna. Definitely needed to be turned down, as we were sweating, when not in the pool. Rooms were simple, and included a refrigerator, which is always nice! Free bfast in the morning, was the standard cereal/oatmeal/eggs/meat/waffle iron/juice, that you’d expect. Staff was pleasant. Overall, we enjoyed our stay.

10

KEVIN

Nov 4, 2025

·

Stayed 2 nights

Excellent stay. Nice room and quiet atmosphere. Great parking as well, along with a few restaurants within walking distance.

8

Heidi

Aug 16, 2025

·

Stayed 1 night

Very spacious room with jetted tub. You do hear neighbors and hallway noise, but it's not awful. I have no idea what time breakfast was, but it was too late by 9:30

10

Benjamin

Oct 15, 2025

·

Stayed 3 nights

Clean room staff is very nice. Room is very spacious breakfast if good different things to choose from everything is great will stay again

8

Natalie

Jul 25, 2024

·

Stayed 2 nights

Nice place quick check in and out but the bed was hard as rock i had to get pillows to sleep on it was so uncomfortable

8

Heleena

Mar 30, 2025

·

Stayed 1 night

Room was spacious & provided everything needed.. my only complaint was that the bed wasn’t that great, it sank in the middle with my husband & I on it. Hotel it self & grounds were just fine. I didn’t expect luxury anyway

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Service

Service is frequently praised as friendly and helpful at the desk, though short staffing and slow maintenance responses are mentioned at times.

Related guest reviews

10

Cristal

Oct 3, 2025

·

Stayed 2 nights

Everything was great—Lynne at the front desk was very friendly. The room was comfortable and clean. I love that Best Western keeps the bathtub option—so many hotels only have showers. Everyone should have a choice (I can’t imagine families with little ones having only a shower)…Food was great (breakfast buffet included in price)…hot tub was relaxing…I cannot complain!

10

Alice

Sep 18, 2025

·

Stayed 1 night

Lynn at the front desk was excellent, letting us know of all the facilities we could enjoy while staying. The room was comfortable and very clean. We highly recommend staying at this Best Western!

2

Norman

Jan 5, 2023

·

Stayed 19,345 nights

We have been staying in this hotel at least two days a year for several years and were always very pleased with it. Not this time. After several hours on the road for the second day we arrived and were told that the elevator was not working. Could they give us a room on the first floor? No. So my 76 year old husband with bad knees and me with my heart condition had to climb two flights of stairs to our room- with our luggage. No help offered. It wasn't right. When the toilet stopped up we called and said we needed a plunger. Did they offer to just bring one up? No, husband had to go down and get it...and climb those stairs again. Not good. We won't be staying again.

8

Jennifer

Jun 9, 2025

·

Stayed 1 night

The hotel seemed short staffed. I checked in, went to my room, and it hadn't been cleaned from the last guest. Went back down to the desk, and they gave me another room which was fine. The reception employee told me they were short staffed, so not all rooms got cleaned. The next morning, she told me that the person in the first room before me checked out early and didn't notify them?

4

Joel

Oct 18, 2023

·

Stayed 1 night

The night staff was very friendly and polite but the TV didn't work and as I checked out I said something and the day staff didn't seem to care if I had a good stay or not. I was not offered a receipt of my stay only told that Expedia would get me a receipt. Customer service is a simple process

10

Richard

Aug 31, 2025

·

Stayed 1 night

Room and hotel were very clean Staff was helpful and friendly.

6

Victoria B

Apr 6, 2023

·

Stayed 1 night

The entire staff is very unprofessional. The front desk ladies are rude. The rooms are poorly cleaned and not stocked very well.

10

Kevin

Nov 6, 2023

·

Stayed 2 nights

Outstanding stay. Really appreciate the staff allowing me to check in a little early as I had arrived sooner than expected.

10

monica

Feb 7, 2025

·

Stayed 1 night

Welcoming staff. Excellent breakfast. Convenient to highway. Great place to stay!

10

Kristi

Jun 9, 2025

·

Stayed 4 nights

We were on a 5 day mission trip with a group and Mrs Lynn that was the receptionist was so amazing. She was always so helpful no matter what we needed… from a hair dryer to directions.

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Location

Convenient off the interstate with several dining options nearby; many found the area quiet and parking easy.

Related guest reviews

10

John

Jun 17, 2025

·

Stayed 1 night

Property is clean with lovely trees outside my window obscuring the parking lot. Lots of amenities - pool, gym, etc - and tons of dining options.

10

Kristopher

Jun 9, 2024

·

Stayed 2 nights

We thought the place was excellent and located in an excellent spot close to everything

10

Marilyn

Aug 11, 2025

·

Stayed 1 night

Nice hotel well lit parking lot excellent breakfast with early starting time and right off the highway. Second time staying overnight driving from Massachusetts to LSU.

10

Carlos

May 13, 2023

·

Stayed 1 night

Nice located tucked away and walking distance to a few fast food and convenience stores.

8

Rose

Jun 1, 2025

·

Stayed 1 night

It was closed to UT Knoxville for the graduation. Convenient for what we needed.

8

Melissa

Aug 27, 2025

·

Stayed 3 nights

Hotel was right off the main road…easy access to major highways. Lots of food/shopping options, near by. A couple restaurants were walkable. Indoor pool area was extremely warm…like a sauna. Definitely needed to be turned down, as we were sweating, when not in the pool. Rooms were simple, and included a refrigerator, which is always nice! Free bfast in the morning, was the standard cereal/oatmeal/eggs/meat/waffle iron/juice, that you’d expect. Staff was pleasant. Overall, we enjoyed our stay.

10

KEVIN

Nov 4, 2025

·

Stayed 2 nights

Excellent stay. Nice room and quiet atmosphere. Great parking as well, along with a few restaurants within walking distance.

10

LeeAnna

Jun 14, 2025

·

Stayed 1 night

We felt very comfortable and at home in our overnight here. Location was conveniently near the interstate, which we appreciated. We would definitely return!

10

Tommie

Apr 17, 2025

·

Stayed 1 night

Quiet and safe facility that is well lit. Friendly staff!

8

Mark

Feb 17, 2023

·

Stayed 1 night

next to highway

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Dining

Hot breakfast ranges from basic to very good; variety, temperature, and refilling can be inconsistent, and items occasionally run out near closing.

Related guest reviews

6

Demitriah

Nov 11, 2025

·

Stayed 2 nights

Staff: friendly Maintenance: prompt for plumbing issue Pool area: okay Hot breakfast options: poor. Cold breakfast items: okay. Overall stay: not bad, just okay

10

Miguel

Mar 31, 2025

·

Stayed 1 night

I had a very nice overnight stay here. The room was clean, cozy, and quiet. I like the free breakfast and coffee that was available from 6 to 9 AM. Front desk staff were very friendly and welcoming. Would have no problem staying here again on future trips.

10

Marilyn

Aug 11, 2025

·

Stayed 1 night

Nice hotel well lit parking lot excellent breakfast with early starting time and right off the highway. Second time staying overnight driving from Massachusetts to LSU.

6

Marquetta

Jun 25, 2025

·

Stayed 2 nights

It’s was just kinda ok. I wouldn’t stay again unless I had to. Carpet was not good looking. Breakfast was not good at all. Hot tub looked gross and I definitely wouldn’t get in there. The best part was the bed itself, it was comfortable and clean. I’m glad it had a fridge and a microwave. I went to a family member’s room at the holiday inn and wished I had booked there.

6

Paul

Sep 14, 2024

·

Stayed 5 nights

It met our needs,but the room service was poor.The free breakfast menu was the same everyday,needed is a variety of options. Highly recommend the Waffle House that is nearby.

10

Jan

Jun 22, 2025

·

Stayed 1 night

Nice quiet hotel. Pool and hot tub were great! Free Breakfast had great options and well made.

8

Joel

Dec 26, 2024

·

Stayed 5 nights

Breakfast got kind of boring as it was the same every day. Change up the meat from sausage to something else to mix it up a bit. Also put hot sauce out for the eggs.

8

Melissa

Aug 27, 2025

·

Stayed 3 nights

Hotel was right off the main road…easy access to major highways. Lots of food/shopping options, near by. A couple restaurants were walkable. Indoor pool area was extremely warm…like a sauna. Definitely needed to be turned down, as we were sweating, when not in the pool. Rooms were simple, and included a refrigerator, which is always nice! Free bfast in the morning, was the standard cereal/oatmeal/eggs/meat/waffle iron/juice, that you’d expect. Staff was pleasant. Overall, we enjoyed our stay.

8

Melinda

Nov 6, 2025

·

Stayed 1 night

They are in the middle of upgrading so I couldn't give it a 5 star. Staff was fabulous. The pool, hot tub and room were also wonderful. Breakfast was okay

8

Gemma

Oct 6, 2023

·

Stayed 2 nights

The room was fine. The breakfast gal needed to keep up with filling up the eggs, etc. I do believe though that she had other jobs to do as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $84	4 $84	5 $94	6 $200	7 $242
8 $77	9 $76	10 $78	11 $77	12 $77	13 $115	14 $162
15 $77	16 $77	17 $77	18 $78	19 $81	20 $168	21 $200
22 $77	23 $77	24 $78	25 $78	26 $78	27 $116	28 $163
29 $78	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
		1 $78	2 $78	3 $78	4 $86	5 $86
6 $78	7 $77	8 $77	9 $77	10 $77	11 $86	12 $86
13 $78	14 $77	15 $77	16 $78	17 $77	18 $86	19 $86
20 $78	21 $78	22 $78	23 $78	24 $77	25 $86	26 $86
27 $78	28 $78	29 $78	30 $78	31 $78

Best Western Plus Strawberry Inn & Suites

Prices for Best Western Plus Strawberry Inn & Suites

Monthly average prices

About this property

Location

Room options

Family Room, 2 Queen Beds, Refrigerator & Microwave (Third Bed is a Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Suite, 1 Queen Bed, Jetted Tub

Guest reviews of Best Western Plus Strawberry Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Strawberry Inn & Suites

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