Name: Fairfield Inn & Suites by Marriott Knoxville/East
Address: 1551 Cracker Barrel Lane, Strawberry Plains Pike, Knoxville, Tennessee, United States of America, Knoxville, Knox County, United States of America
Rating: 8.08

Guest reviews

8.1

Very good

Based on 775 verified reviews

Who stays here?

Business

15%

Couple

28%

Family

42%

Group

5%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Fairfield Inn & Suites by Marriott Knoxville/East, travelers describe a convenient interstate stop with friendly staff, but ongoing renovations, intermittent elevator outages, occasional pool closures, and noise from nearby traffic shape many stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

JANE

last week

·

Stayed 1 night

Staff very nice and helpful, both at checkin and with answering any questions.

10

Randi

4 weeks ago

·

Stayed 2 nights

Would love a hand soap dispenser in bathroom rather than bar soap

10

Anthony

Apr 24, 2026

·

Stayed 1 night

Overall it was a very pleasant stay and would recommend it to others.

8

Christopher

Apr 23, 2026

·

Stayed 1 night

When I pulled up there was plenty of parking available. When I checked in staff was very friendly. The room was a nice size and the AC worked great. My only problem was the shower still had someone’s hair on the floor, not a ton of it but noticeable. Otherwise, the room appeared to be clean and had a comfortable bed. The breakfast offered in the morning was great. They had a good selection and variety of things to eat and drink. I would stay again.

4

Felicia

Apr 10, 2026

·

Stayed 1 night

The staff was pleasant. The room was average. The sheets were itchy and the towels and washcloths were extremely thin. I would not stay there again.

1551 Cracker Barrel Lane, Strawberry Plains Pike, Knoxville, Tennessee, United States of America

Location

With a stay at Fairfield Inn & Suites by Marriott Knoxville/East in Knoxville (Strawberry Plains Pike), you'll be within a 15-minute drive of University of Tennessee and Knoxville Zoo. This hotel is 11.2 mi (18 km) from Knoxville Convention Center and 12 mi (19.3 km) from Neyland Stadium.

Carter Sports Park(3.7 miles)

Historic Ramsey House(4.5 miles)

East Gate Center(4.6 miles)

Ruggles Ferry Golf Course(4.7 miles)

Thorn Grove Community Park(5.9 miles)

Carter Community Park(5.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

A complimentary continental breakfast is served daily.

Check-in is from 3:00 PM to 6:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access.

The hotel is located in Knoxville (Strawberry Plains Pike), within a 15-minute drive of the University of Tennessee and Knoxville Convention Center. It is approximately 12 miles from Neyland Stadium and 3.7 miles from Carter Sports Park.

Yes, there is an indoor pool available. Pool access is from 10:00 AM to 8:00 PM.

Fairfield Inn & Suites by Marriott Knoxville/East

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Guest reviews

Very good

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Fairfield Inn & Suites by Marriott Knoxville/East.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

FAQs

Have a question?

Similar properties

Fairfield Inn & Suites by Marriott Knoxville/East