Name: Red Roof Inn Lancaster
Address: 2307 Lincoln Highway East, Lancaster, Pennsylvania, United States of America, Lancaster, Pennsylvania, US
Price range: $60–$121 per night
Rating: 7.22

What guests think

Reviews of Red Roof Inn Lancaster describe a budget property with mixed staff interactions and widely varying room experiences, with many concerns about cleanliness, maintenance, odors, and amenities not matching expectations.

Positives include walkable access to nearby restaurants and Dutch Wonderland, pet-friendly policies, and some reports of clean rooms or comfortable beds at a low price. Guests frequently mention thin pillows, worn furnishings, weak water pressure, noisy A/C, and disruptive noise from traffic or other guests. The pool and fitness room are often unavailable, breakfast is limited or missing, and a cash-only deposit policy has surprised some on arrival. Expect very basic, no-frills lodging where experiences vary widely.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the pool is frequently closed or poorly maintained, and the fitness room is often out of service; parts of the property and elevator areas look worn or under renovation. Pet-friendly policy and in-room fridge/microwave are common pluses.

Related guest reviews

8

Gessie

Jul 14, 2024

·

Stayed 2 nights

Nice room very clean. Elevator very well but the stairs are dirty . It smells smoke.Pool ok.

8

Katrina

Jun 29, 2024

·

Stayed 1 night

It had a good location and price. However, due to upgrades/construction-no water in the pool and no breakfast bar.

2

William

Jun 29, 2024

·

Stayed 4 nights

The breakfast bar was closed, the pool under construction, the fitness center also closed. Not much to like!

2

Kayleigh

Mar 28, 2025

·

Stayed 3 nights

Pool and fish tank were both green, the elevator floor was peeling up, the bathroom door didn't lock closed, and there was only 1 working outlet in the room

4

Joseph

Aug 4, 2025

·

Stayed 1 night

Cheap don’t expect too much nice lil pool tho

6

Diana

Jul 5, 2023

·

Stayed 5 nights

This property honest truth the staff is absolutely wonderful the only thing I say about this property this hotel is that it needs a lot of upgrades.. more love and tender care for the price I paid it wasn't bad to stay there. It was a little bit inconvenience I had to do my laundry in a laundromat because theirs was broken.. everything you want is right in front of you to a lot of restaurants that's also two theme parks like literally 5 minutes away .I give it three and a half Stars. Literally literally everything's around the hotel it's a lot of shopping plaza's and the best part of it that I enjoy the most it's a lot of outlets

4

Lily

Aug 24, 2023

·

Stayed 2 nights

When we arrived, we found out the pool was closed due to filter problems. (We were glad they were honest about that, actually, but it was never fixed...) The ad promises breakfast but didn't mention only on the weekends. The hallway smelled because the trash was right outside the hallway door and was open, and cigarette smell lingered. The rugs in the hallway were filthy. The stairs were filthy and missing treads. The room itself was clean but needed a new paint job. (The picture on the left is NOT what the rooms looked like.) The walls are paper thin - so don't expect any privacy, if you catch my drift. Overall, not a family friendly environment.

8

Greg

Oct 22, 2024

·

Stayed 3 nights

Building in need of painting in several locations, especially the elevator interior. Old, dirty chairs placed outside elevator as a rest nook, very unappealing. Room was nicely appointed, beds were comfortable. Refrigerator and microwave in room, very nice. Bathroom very clean.

10

Ted

Apr 24, 2025

·

Stayed 1 night

Not fond of the outdoor access walkway setup but otherwise it was a good experience. No more fitness room, no more breakfast........why? Those things are important when previously advertised.

10

Raquel

Sep 1, 2025

·

Stayed 1 night

Location,pool,parking ,dining options relaxing etc

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Cleanliness

Reviews repeatedly mention dirty rooms and bathrooms, lingering smoke or musty odors, stained linens, and mold; pests are reported in several stays. Some guests do note clean rooms, but housekeeping standards vary widely.

Related guest reviews

2

Tara

Oct 13, 2025

·

Stayed 1 night

Dirty room, everywhere smelled of weed, loud music playing till all hours of the night. Red Roof is not what it use to be and I will NEVER stay there again.

4

Holly

Jun 2, 2024

·

Stayed 1 night

Bad odor in rooms and lobby. Lobby furniture visibly dirty.

6

Nazaret

May 30, 2025

·

Stayed 2 nights

The room was dirty and the blankets had hair on them.

6

gail

Aug 11, 2024

·

Stayed 1 night

Towels and sheets were stained and the upper lock on the door was broken

2

Steven

Sep 14, 2025

·

Stayed 1 night

We had to leave shortly after checking in. I may have been naive to think Red Roof Inn would be an acceptable “budget” option for my family, but I realized my mistake as soon as we arrived. The room reeked so strongly it gave my wife and I an instant headache. The sheets were thin, itchy, and had cigarette burns, as did the floor. The surfaces were grimy with visible buildup. Outside, there were groups of people lingering that added to an overall sense of unease. Maybe a single guy could rough it for a short night, but Red Roof Inn is never for children. We left about 15 minutes after checking in because I wasn’t willing to subject my family to those conditions. I’m hoping for a refund.

2

nicole

Jun 9, 2023

·

Stayed 2 nights

We checked into our room and it should have been condemned. The ceiling was literally falling down (plaster crumbling and buckling), dead flies/bugs everywhere, smelled like urine, and black mold covering the entire bathroom ceiling. I asked for another room and they could not accommodate me, and gave me a refund. I asked if they have inspected the room and took pictures to show them and they could not have cared less - told me “it was housekeepings job to ensure rooms were upkept”. The manager was hiding behind the desk and wouldn’t come out and told the gentleman at the front desk to tell me that she had to leave any minute so if I wanted a refund I had to decide that minute, which I gladly took. Stay far away

2

Roslyn

Sep 23, 2023

·

Stayed 1 night

The room was dirty especially the wall towel in the bathroom which had mold on it the white towels in the bathroom were dingy with the spots on them when I got up to go to the bathroom early morning there was a roach crawling around I took pictures and videos to substantiate this the night before I called the front desk clerk named Tammy and she informed me that management wouldn't be available until 10:00 the next day the only convenient thing about this Motel is it's proximity to Golden Corral i and Texas Roadhouse I would never recommend this hotel to anyone due to uncleanness.

2

Brenda

Sep 17, 2023

·

Stayed 1 night

The property and rooms were very dirty and dated. Some updates were or are being made piece by piece. Wouldnt dare take a shower, dirty and yellowed shower curtain. The blow dryer was very dated and yellowed! Outlets were very old and yellowed! Wash cloth had black mascara and make up staines on it. Wall by the bed was very dirty and or badly stained. The air-conditioned unit still had plastic on the cord but it was caked with dirty dust. The sheets were clean. Very loud and continuous traffic going into Texas Road House. The elevator was very scarry.The concrete outside needs to really be power washed! IT'S BLACK! I was ready to go sleep in my truck. Overall was a bad stay! Very uncomfortable and felt very unsafe! Asked for a receipt at check out and the gentleman said he couldnt give me one. Was glad was just passing thru town and didnt stay more than a night. Wyndham puts their name on this?! I can not believe it! Who makes up these reviews? Totally off on this property!!!

4

Kerry

Oct 5, 2025

·

Stayed 2 nights

No, the room was not clean, the water pressure was horrible, and the door lock was inoperative. Very displeased.

2

Steve

Aug 2, 2024

·

Stayed 1 night

The place was terrible and rundown. The room they gave me had broken toilet seat hinge, broken paper towel holder, ice cream puddle in refrigerator, food stains on night stands and table tops, sticky surfaces. I was bitten awake at 2am by bed bugs and I killed 2 big ones with a lot of my blood on the sheets. I was bitten over 10 times. I called the front desk & requested a new double room, but was given a handicap room. So I took it. If it wasn't so late I would have left. I was itching all night & have photos of red marks on my legs. The hotel never contacted me after my bed bug complaint.

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Rooms

Rooms are generally dated with issues such as weak water pressure, noisy or ineffective A/C, small or aging TVs and fixtures, and thin or uncomfortable pillows or mattresses. Noise from traffic or other guests is noted, though a few found rooms spacious or comfortable for the price.

Related guest reviews

6

Candice

May 23, 2023

·

Stayed 1 night

Property was in a conveient area located close to my engaement for that evening. I did not liek that the bedsheets were abit dingy with noticeable stains. Also it was very noisy as room location was on the highway side. the doors are not much sound proff for outside noise.

6

Benjamin

Dec 8, 2023

·

Stayed 3 nights

Its definitely starting to show its age. But given I was there for a convention, it served as a cheap option. Would stay there again based on price point.

6

Ken

Apr 8, 2025

·

Stayed 2 nights

Plugs in room didnt work tv didnt work. Transport trucks can be heard going up and down hill all night...

8

adgrian s

Feb 19, 2024

·

Stayed 2 nights

I liked was convenient to dining& shopping. Rooms could have been a little more soundproof.

6

Kim

Nov 15, 2023

·

Stayed 2 nights

The front desk staff was amazing and very friendly. The beds and pillows were extremely comfortable. The room, at first glance appeared clean but I noted some mold on the grout in the shower. The tub itself did appear to be clean. The room also had a slight odor (old smell). The tv's were very small for the rooms (definitely not the size shown in the room pictures on the web) and there weren't many stations on the cable tv. The major issue with the room was our door. Since this hotels rooms open to the outside, our door appeared to have been kicked in at one time and did not latch/lock completely. You could see daylight coming in which also allowed the cold air and exhaust fume from the motorcycles parked outside our door. We stayed here as the normal hotel we like to stay was booked. The hotel served its purpose and again the beds were extremely comfortable but we have crossed this chain off our list.

6

Andy

Oct 21, 2025

·

Stayed 2 nights

The room was okay except for a leak from the upper floor in our bathroom. The staff moved us to another room. The only complaint I have is that the pillows were way too thin for comfort, leading to a poor night's sleep.

6

Shanna

Aug 6, 2024

·

Stayed 3 nights

The refrigerator would freeze your food and drink to it was frozen, the wall plug didn't really work good...and the t.v remote control didn't work we had to use the t.v but overall everything else was good..would stay there again ,i see they are doing some upgrades on the place so i will give it time...will be back in the future the staff were very nice...

8

Christopher

Aug 22, 2024

·

Stayed 3 nights

This hotel is older and needs some updating. The hand rail in the shower in our room was broken and hanging off the wall. The room was clean and the furniture in the room was clean but well used. There is construction at the hotel so maybe room upgrades are coming? The hotel is close to everything and you can walk to Texas Roadhouse, IHop and Applebees. I would stay again.

6

Robert

May 26, 2025

·

Stayed 2 nights

The room had amenities like a fridge, microwave, coffee machine, safe, hair dryer, iron. The mattress was terrible. The bathroom was small. The wraparound terrace walkway was noisy, there towels were too small, there was only one small bed sheet and cover for two people.

8

michael

Aug 4, 2024

·

Stayed 4 nights

The bathtub water didnt go down the drain. The AC was loud.

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Service

Many guests praise friendly, welcoming front-desk staff and quick check-in, but others report rude or absent staff, slow responses to problems, and difficulty reaching a manager. A cash-only deposit policy catches some travelers by surprise.

Related guest reviews

10

Kathy

Oct 19, 2025

·

Stayed 1 night

Great location, Room was clean, bedding comfortable, check in was very quick, and staff was EXTREMELY friendly and helpful!!!!

10

Anna

Oct 21, 2024

·

Stayed 3 nights

The staff was overly nice Met you every time with a big smile

2

Kenny

Jul 20, 2025

·

Stayed 3 nights

The stay was ok, however there were several issues that were problems. 1. There isn't a phone in the room. So you cannot call the front desk. I used my cell to look up the phone number of the Red Roof I was staying at. However, when I dialed the number I was redirected to reservations. This is not acceptable when you need to talk to the Desk manager. 2. The fire alarm went off at 8pm. No emergency vehicles showed up and after 15 min the alarm stopped. Only to start / start for the next hour before management finally resolved whatever the issue was. 3. The room has mold behind the door. So it's hidden when the door is open but you can see it when the door is closed. I noticed that the entire wall "felt" wet. I've taken pictures and attached them here. I did try and notify the Desk Manager, but no phone to call and a visit to the front desk found it abandoned. I waited for over ten minutes for the Desk Manager to return. They never did. 4. The TV was not working properly. While watching any channel the TV screen would go black for 20 sec while it "Searching for HDMI.." this would occur any time the TV was on and had a frequency in every 30 sec to every 2 minutes. Again no Desk Manager to ask for a repair.

2

Neida

Oct 27, 2024

·

Stayed 3 nights

The check in associate was angry that the dog was not on the listing. Asked for a $150.00 security fee in cash. Told me that once they look into the room AFTER checkout, and it's acceptable I would get a cash refund for the deposit.

6

Lloyd

Oct 8, 2024

·

Stayed 2 nights

I did not like that the hotel requires a 150 dollar cash only refundable deposit. Guests should be informed of the policy prior to arrival, i cant imagine many people carry that much cash anymore and of course the ATM in the lobby charges a 3 or 4 dollar fee. The ATM machine only gave 20s, so I ended up giving the employee 160 dollars for the refundable depositt, because she didnt have change, eventhough they are charging everyone cash. all very weird and suspect.

4

Brittany

Jul 21, 2025

·

Stayed 3 nights

The female working the front desk is very rude and doesn’t have good customer service skills.

8

Muriel

Jun 4, 2023

·

Stayed 1 night

It’s not a flashy or extended stay type of property…needed 1 night and it was okay. However, with much needed property renovations, it was manageable for the night. Th front desk rep., Tammy was awesome!!! Very friendly, professional, informative and kind. She actually made my stay here……Great!!!

4

Darwin

Jun 1, 2025

·

Stayed 1 night

My vehicle mirror was knocked off and my car was parked right in front and Red roof would not let me speak to a manager so now I'm stuck paying for a new mirror for my vehicle poor customer service first and last time that I visit Red roof.

10

dennis

Jul 27, 2025

·

Stayed 1 night

Have stayed there a few times. Always nice and welcoming staff.

4

Jean

Jul 17, 2024

·

Stayed 4 nights

We waited 20 minutes at the front desk to check in because there was no one there. It says it's a non-smoking property, but smelled of smoke. Was told, "some people don't listen and there is nothing we can do"

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Location

Consistently praised for being close to restaurants, shopping, and Dutch Wonderland, with easy access and ample parking. Some mention traffic noise or loitering outside affecting comfort.

Related guest reviews

10

Michael

Sep 18, 2023

·

Stayed 3 nights

Easy to get into, very quiet and many dining options in the area.

8

Todd

Nov 10, 2023

·

Stayed 3 nights

The hotel is in a great location.

8

Julie

Aug 15, 2024

·

Stayed 1 night

Great stay for the night! Check in/out was easy, pool looked wonderful, no noisy neighbors, everyone was friendly, and so many food choices to walk to! It was a short walk to Dutch Wonderland which is why we stayed here, the path there was quick and for the price it was a great deal! It is pet friendly so there was dog hair in our room (we didn’t bring a dog , but we didn’t mind) The only cons were that there was some type of dried food or something down one wall , the outlets on the lights and night stand didn’t work, and there was no way to adjust the volume on the TV remote! Regardless of the few cons we will definitely stay here again, it wasn’t anything that was a deal breaker! For the price and location it was great! Our kids had so much fun and they were happy so were we! Thanks for a great stay and we will be back!

8

Linda

Mar 14, 2023

·

Stayed 1 night

super cute little rooms! good for a weekend stay. but i don’t think i would be able to stay here for a week long trip. super clean! & there’s so many restaurants & stores near by!!

10

D

Sep 15, 2024

·

Stayed 7 nights

Love the area that is a few minutes from every essential and some a few minutes walk. Staff are awsome.

8

Fabiola

Sep 6, 2024

·

Stayed 1 night

Great location

8

Cindy

Jul 18, 2023

·

Stayed 3 nights

Was in good location

8

Melissa

May 1, 2025

·

Stayed 3 nights

We had a nice stay. The hotel is pet friendly, close to many food options and the location is great.

10

Melissa

Mar 30, 2024

·

Stayed 1 night

Easy check in and out. Clean room and quiet. Many good places around to eat at and shop too

6

Steven

Jun 26, 2024

·

Stayed 3 nights

Walking distance to many places.

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AI-generated summary based on recent guest reviews

Dining

On-site breakfast is often unavailable or limited to weekends, and quality is described as poor when offered. Most guests rely on the many nearby dining options instead.

Related guest reviews

4

Eric

Nov 8, 2024

·

Stayed 3 nights

The towels were small and thin. There was no wash cloth in the room, so we had to request one. They used to have a continental breakfast, but they no longer offer one.

8

Katrina

Jun 29, 2024

·

Stayed 1 night

It had a good location and price. However, due to upgrades/construction-no water in the pool and no breakfast bar.

4

Christina

Jul 20, 2025

·

Stayed 1 night

During our stay the fire alarm kept sounding off for over an hour till they were able to get it disabled. Upon reservations we were told this place had a breakfast available for people staying there. The breakfast is not available and has not been available since covid. Please remove that from your records.

2

William

Jun 29, 2024

·

Stayed 4 nights

The breakfast bar was closed, the pool under construction, the fitness center also closed. Not much to like!

8

Noelle

Aug 27, 2023

·

Stayed 1 night

The breakfast left something to be desired. Not good at all. Room was clean. The hotel itself looked run down.

8

Peter

Apr 17, 2023

·

Stayed 1 night

They had no breakfast at all, not even cereal. doesn't start till Memorial Day

2

Danny

Nov 13, 2023

·

Stayed 1 night

Didn't like anything and after advertising breakfast included there was no breakfast. We will not stay at a red roof inn in the future.

4

Lily

Aug 24, 2023

·

Stayed 2 nights

When we arrived, we found out the pool was closed due to filter problems. (We were glad they were honest about that, actually, but it was never fixed...) The ad promises breakfast but didn't mention only on the weekends. The hallway smelled because the trash was right outside the hallway door and was open, and cigarette smell lingered. The rugs in the hallway were filthy. The stairs were filthy and missing treads. The room itself was clean but needed a new paint job. (The picture on the left is NOT what the rooms looked like.) The walls are paper thin - so don't expect any privacy, if you catch my drift. Overall, not a family friendly environment.

2

Anita

Aug 20, 2023

·

Stayed 2 nights

Tere was a pair of DIRTY PANTIES on the window sill . The elevator is slow. The bathroom at the pool was not in service. There was no breakfast on week days.

10

Raquel

Sep 1, 2025

·

Stayed 1 night

Location,pool,parking ,dining options relaxing etc

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AI-generated summary based on recent guest reviews

Month	Average price
January	$68
February	$72
March	$67
April	$76
May	$81
June	$87
July	$81
August	$76
September	$77
October	$77
November	$80
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $62	9 $67	10 $67	11 $101	12 $101
13 $66	14 $67	15 $67	16 $67	17 $67	18 $101	19 $101
20 $66	21 $66	22 $67	23 $73	24 $67	25 $101	26 $101
27 $68	28 $68	29 $67	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $119	3 $119
4 $60	5 $60	6 $60	7 $60	8 $60	9 $120	10 $119
11 $60	12 $60	13 $60	14 $60	15 $60	16 $120	17 $119
18 $60	19 $60	20 $60	21 $60	22 $60	23 $120	24 $120
25 $60	26 $60	27 $60	28 $60	29 $60	30 $120	31 $121

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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