Residence Inn Rochester Henrietta
US$274
/ night
Avg. for September
Select dates to see prices and availability
US$274
/ night
Avg. for September
Monthly average prices
Nightly prices at Residence Inn Rochester Henrietta average US$180 in the cheapest month (January) and US$276 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$180 |
| February | US$187 |
| March | US$189 |
| April | US$213 |
| May | US$270 |
| June | US$261 |
| July | US$246 |
| August | US$276 |
| September | US$274 |
| October | US$264 |
| November | US$229 |
| December | US$181 |
J
F
M
A
M
J
J
A
Sept · US$274
S
O
N
D
Most expensive: August (~US$276)
Cheapest: January (~US$180)
About this property
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Rochester Henrietta. Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 139 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access is available. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Rochester, Residence Inn by Marriott Rochester Henrietta is in the business district, within a 5-minute drive of Marketplace Mall and Tim Hortons Iceplex. This hotel is 6.1 mi (9.7 km) from George Eastman Museum and 6.7 mi (10.8 km) from Strong.
What's nearby
Marketplace Mall(1.8 Miles)
Monroe Community College(2 Miles)
Fair and Expo Center(2.1 Miles)
Erie Canal(2.1 Miles)
Tim Hortons Iceplex(2.1 Miles)
Veterans Memorial Park(2.5 Miles)
Tinker Nature Park(2.6 Miles)
Cinemark Movies 10(3 Miles)
Rochester Institute of Technology(3.1 Miles)
Brighton High School(3.4 Miles)
Strong Memorial Hospital(3.5 Miles)
Mount Hope Cemetery(3.6 Miles)
Highland Park(3.9 Miles)
Genesee River(3.9 Miles)
Frederick Douglass Statue(4 Miles)
The preferred airport for Residence Inn by Marriott Rochester Henrietta is Greater Rochester Intl. Airport (ROC)(6.1 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Location
1300 Jefferson Road, New York, United States of America
Marketplace Mall (1.8 Miles)
Monroe Community College (2 Miles)
Fair and Expo Center (2.1 Miles)
Erie Canal (2.1 Miles)
Tim Hortons Iceplex (2.1 Miles)
Veterans Memorial Park (2.5 Miles)
Guest reviews
8.9
Fabulous
Based on 633 verified reviews
Who stays here?
Business
22%
Couple
12%
Family
56%
Group
5%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Residence Inn Rochester Henrietta, travelers highlight friendly staff, spacious suites with kitchens, generally clean rooms, a well-liked complimentary breakfast, and convenient, pet-friendly grounds, while noting occasional room wear, bedding discomfort, some noise, and sporadic cleanliness issues.
Read moreWas this helpful?
What guests think
Across recent reviews of Residence Inn Rochester Henrietta, travelers highlight friendly staff, spacious suites with kitchens, generally clean rooms, a well-liked complimentary breakfast, and convenient, pet-friendly grounds, while noting occasional room wear, bedding discomfort, some noise, and sporadic cleanliness issues.
Many guests praise the pool and fitness room, though a few mention temporary closures or chilly water. Close to RIT, shopping and highways, but less walkable or scenic. Wi-Fi is considered reliable enough for remote work by several reviewers. Overall, expect a practical, suite-style stay with useful amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Indoor pool and fitness room receive praise; a few note temporary closures or cold water. Pet-friendly grounds and a basketball court are appreciated; there is no on-site restaurant or bar.
Related guest reviews
10
Kwan Chi
18 Mar 2024
·
Stayed 1 night
Quiet area, not much in the surrounding, but if you drive down the street, multiple stores and restaurants within the area. Friendly staff, decent breakfast. 24hr gym is a bonus. Will definite come back next time
Quiet area, not much in the surrounding, but if you drive down the street, multiple stores and restaurants within the area. Friendly staff, decent breakfast. 24hr gym is a bonus. Will definite come back next time
10
Alison
16 Oct 2025
·
Stayed 1 night
Clean room, decent bed, fun suites and even though the pool was down for awhile, they got it back up and running as fast as they could. Would stay here again.
Clean room, decent bed, fun suites and even though the pool was down for awhile, they got it back up and running as fast as they could. Would stay here again.
10
Ashley
3 Mar 2025
·
Stayed 1 night
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
10
Jack
31 Jul 2025
·
Stayed 5 nights
I only review properties that are good- or really bad. This is an excellent property! It's super clean, and the people are very nice. Elevators and parking are very efficient. They have no bar, but offer some drinks in their little shop. They dont have a restaurant, but do have breakfast. Three large self service coffee vats in the lobby very early every morning- which is very convenient.
I only review properties that are good- or really bad. This is an excellent property! It's super clean, and the people are very nice. Elevators and parking are very efficient. They have no bar, but offer some drinks in their little shop. They dont have a restaurant, but do have breakfast. Three large self service coffee vats in the lobby very early every morning- which is very convenient.
8
Zoe
25 Oct 2025
·
Stayed 5 nights
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
10
Latisha
30 Mar 2025
·
Stayed 1 night
Overall great hotel!!! Clean, comfortable, good breakfast. Staff was friendly, accommodating & professional. Heat pool and gym too! I highly recommend.
Overall great hotel!!! Clean, comfortable, good breakfast. Staff was friendly, accommodating & professional. Heat pool and gym too! I highly recommend.
10
Enya
30 Jul 2023
·
Stayed 7 nights
The staff is so helpful and accommodating and the location is great. I love that this pet-friendly hotel has ample green space around the building too. Thanks for a great stay - I'm planning to stay again when I visit.
The staff is so helpful and accommodating and the location is great. I love that this pet-friendly hotel has ample green space around the building too. Thanks for a great stay - I'm planning to stay again when I visit.
8
Charles
3 Jun 2023
·
Stayed 4 nights
We reserved a one-bedroom, two queen suite, and were assigned Room 405 on the top floor. The room was standard for Residence Inns - large, comfortable, well equipped kitchen. Also quiet - there was absolutely zero noise from inside the hotel, although there was some traffic noise from the street. Included breakfast was about average for Residence Inns - reasonable but limited choices, same each day of our four-night stay. The exercise room is well-equipped (and underused), and the indoor pool is nice. There was a friendly, informal atmosphere among the employees - desk clerks, breakfast staff, and housekeepers.
We reserved a one-bedroom, two queen suite, and were assigned Room 405 on the top floor. The room was standard for Residence Inns - large, comfortable, well equipped kitchen. Also quiet - there was absolutely zero noise from inside the hotel, although there was some traffic noise from the street. Included breakfast was about average for Residence Inns - reasonable but limited choices, same each day of our four-night stay. The exercise room is well-equipped (and underused), and the indoor pool is nice. There was a friendly, informal atmosphere among the employees - desk clerks, breakfast staff, and housekeepers.
6
Meghan
27 Nov 2023
·
Stayed 3 nights
The staff was wonderful. Absolutely, some of the nicest people you could ever meet. They were very helpful. The pool was ridiculously cold! There were dogs everywhere. There should be pet rooms, and non-pet rooms. Our allergies were horrible. We have no knowledge if a pet have been in our room prior to our stay. We stayed in a suite to sleep 6. The pull out bed was ridiculously uncomfortable. If a room says it can sleep six it should also come with six towels and washcloths.
The staff was wonderful. Absolutely, some of the nicest people you could ever meet. They were very helpful. The pool was ridiculously cold! There were dogs everywhere. There should be pet rooms, and non-pet rooms. Our allergies were horrible. We have no knowledge if a pet have been in our room prior to our stay. We stayed in a suite to sleep 6. The pull out bed was ridiculously uncomfortable. If a room says it can sleep six it should also come with six towels and washcloths.
10
Andrea
17 Aug 2025
·
Stayed 8 nights
Liked everything about our stay. Kids enjoyed hot breakfast every morning, basketball court, pool, etc. Everything was very convenient. Good driving distance to my family house and everyday stores.
Liked everything about our stay. Kids enjoyed hot breakfast every morning, basketball court, pool, etc. Everything was very convenient. Good driving distance to my family house and everyday stores.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe rooms and common areas as very clean. Some report issues such as pet hair, mildew in showers, stray trash, and a dirty sofa bed mattress.
Related guest reviews
10
Vida
4 Jan 2026
·
Stayed 1 night
Clean room great staff.
Clean room great staff.
8
Grace
5 Jul 2023
·
Stayed 3 nights
The room could be cleaner as we found trash in closets and drawers, but the overall condition of the one-bedroom room was in good shape. We appreciated the complimentary breakfast, but the line can be very long during the weekend, and the access to non-dairy milk like Oat Milk was spartan. But the hotel is pet friendly, and our every interaction with the staff (esp. Ricardo and Marsha) was very welcoming. We will be back in the future.
The room could be cleaner as we found trash in closets and drawers, but the overall condition of the one-bedroom room was in good shape. We appreciated the complimentary breakfast, but the line can be very long during the weekend, and the access to non-dairy milk like Oat Milk was spartan. But the hotel is pet friendly, and our every interaction with the staff (esp. Ricardo and Marsha) was very welcoming. We will be back in the future.
10
Gary
3 Aug 2025
·
Stayed 1 night
This is our second time staying here, the front staff are the best, very happy and accommodating. Rooms are clean and well maintained.
This is our second time staying here, the front staff are the best, very happy and accommodating. Rooms are clean and well maintained.
4
SULAIMAN
18 Feb 2024
·
Stayed 1 night
The sofa bed matress was dirty and stinky. I asked the staff to replace it ,they said they dont have any. I disappointed!
The sofa bed matress was dirty and stinky. I asked the staff to replace it ,they said they dont have any. I disappointed!
10
Martha
1 Jul 2025
·
Stayed 1 night
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
8
Senthil
1 May 2025
·
Stayed 1 night
Everything was fine except that i had a bug in my back head (sticking to my hair) when i woke up in the morning. Not sure if it is a bed bud and/or a pet tick from the towel ( i used to have a towel as a support for my head while sleeping). Little scary though.
Everything was fine except that i had a bug in my back head (sticking to my hair) when i woke up in the morning. Not sure if it is a bed bud and/or a pet tick from the towel ( i used to have a towel as a support for my head while sleeping). Little scary though.
6
Selma
24 Apr 2025
·
Stayed 1 night
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
8
Cheryl
25 Apr 2024
·
Stayed 1 night
It was clean. The breakfast was good. the staff was friendly.
It was clean. The breakfast was good. the staff was friendly.
8
Tammy
22 Apr 2024
·
Stayed 2 nights
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
10
John
2 Aug 2025
·
Stayed 1 night
Very clean, staff was super friendly and accommodating! The pool was great too, we had a wonderful stay!
Very clean, staff was super friendly and accommodating! The pool was great too, we had a wonderful stay!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Guests like the spacious suites with full kitchens and generally quiet environment, and several found the Wi-Fi suitable for remote work. Downsides include worn furnishings in places, thin walls or noise, mattress and pillow discomfort, and occasional maintenance quirks.
Related guest reviews
10
Chaohong
7 Jun 2024
·
Stayed 1 night
Spacious and clean. Very happy with the stay.
Spacious and clean. Very happy with the stay.
8
Sarah
27 Aug 2023
·
Stayed 2 nights
Very close to Pittsford, shopping & RIT. Pet friendly. Nice pool & great staff. Rooms were worn (carpet & sofa)
Very close to Pittsford, shopping & RIT. Pet friendly. Nice pool & great staff. Rooms were worn (carpet & sofa)
6
Grace
30 Jun 2024
·
Stayed 1 night
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
10
Zoe
30 Mar 2024
·
Stayed 5 nights
Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
8
Amy
25 Mar 2024
·
Stayed 3 nights
Loud music playing late at night in room under mine
Loud music playing late at night in room under mine
8
Gerdy
23 Jun 2025
·
Stayed 4 nights
The hotel was clean, the staff was friendly and the room was spacious. Nice property, my only complaint is that the bed was uncomfortable and the sheets and pillows were stiff.
The hotel was clean, the staff was friendly and the room was spacious. Nice property, my only complaint is that the bed was uncomfortable and the sheets and pillows were stiff.
8
Zoe
25 Oct 2025
·
Stayed 5 nights
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
10
Shakwana
18 Apr 2025
·
Stayed 2 nights
We enjoyed our stay, although the TV in our bedroom stopped working. Other than that, we will definitely be back. I appreciate the cleanliness of the property, the friendly staff and how modern everything looks.
We enjoyed our stay, although the TV in our bedroom stopped working. Other than that, we will definitely be back. I appreciate the cleanliness of the property, the friendly staff and how modern everything looks.
10
Renee
22 Jan 2024
·
Stayed 2 nights
The lobby area was nicely arranged with areas that were on the cozy side and open spaces for tv viewing. It was safe for the 1 year old to travel around and pleasant for the older grandma to enjoy quiet time in the early morning near the fireplace. The suite was very nice with 2 drawbacks. The thermostat is in the bedroom so with the door closed and warm people sleeping, the kitchen/couch area was very cold. There was only 1 hook near the door for coats. With 4 little ones in a very cold winter stay, the coats were thrown all over. Overall, very nice.
The lobby area was nicely arranged with areas that were on the cozy side and open spaces for tv viewing. It was safe for the 1 year old to travel around and pleasant for the older grandma to enjoy quiet time in the early morning near the fireplace. The suite was very nice with 2 drawbacks. The thermostat is in the bedroom so with the door closed and warm people sleeping, the kitchen/couch area was very cold. There was only 1 hook near the door for coats. With 4 little ones in a very cold winter stay, the coats were thrown all over. Overall, very nice.
6
Grace
2 Sept 2024
·
Stayed 1 night
This Residence Inn is okay, priced alittle high. The rooms, hallways and elevator are really showing their age. It may be time for some updating.
This Residence Inn is okay, priced alittle high. The rooms, hallways and elevator are really showing their age. It may be time for some updating.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, accommodating, and responsive, with quick, helpful check-in and thoughtful assistance like early check-ins and accessibility upgrades. Mentions of staff by name are common.
Related guest reviews
10
Cynthia
26 Aug 2023
·
Stayed 3 nights
Excellent service, everyone was super nice and friendly from the receptionists to the housekeepers. This is our first top choice when coming to move in our kids to their college.
Excellent service, everyone was super nice and friendly from the receptionists to the housekeepers. This is our first top choice when coming to move in our kids to their college.
10
S
4 Jul 2023
·
Stayed 4 nights
Amazing service by the staff - special mention of the helpfulness of Stephanie, Holden and Mathew. Great location.
Amazing service by the staff - special mention of the helpfulness of Stephanie, Holden and Mathew. Great location.
10
Ingrid
22 Feb 2025
·
Stayed 1 night
Check-in staff was friendly, efficient, and knowledgeable.
Check-in staff was friendly, efficient, and knowledgeable.
10
Brenda
30 Jun 2025
·
Stayed 3 nights
Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
10
Crystal
2 Apr 2024
·
Stayed 2 nights
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
10
Jacinth
21 Nov 2023
·
Stayed 1 night
The experience was outstanding. From check in to check out. The front desk staff were very friendly and the staff at breakfast were very polite and friendly. The room was exquisite and well equipped and the suite felt like my own apartment. I recommend this hotel to anyone looking for a great hotel experience.
The experience was outstanding. From check in to check out. The front desk staff were very friendly and the staff at breakfast were very polite and friendly. The room was exquisite and well equipped and the suite felt like my own apartment. I recommend this hotel to anyone looking for a great hotel experience.
10
Litza
19 Aug 2024
·
Stayed 3 nights
Staff was super nice and responsive! Thanks for a lovely stay!!
Staff was super nice and responsive! Thanks for a lovely stay!!
10
Ivana
25 Sept 2023
·
Stayed 4 nights
I love this hotel so much! The staff here was so friendly and professional, they made the entire stay pleasant. Checking in and out was a breeze! I also like that housekeeping came and cleaned the rooms daily. I highly recommend staying here.
I love this hotel so much! The staff here was so friendly and professional, they made the entire stay pleasant. Checking in and out was a breeze! I also like that housekeeping came and cleaned the rooms daily. I highly recommend staying here.
8
Edmund
15 Mar 2025
·
Stayed 1 night
Great staff
Great staff
10
Melissa
7 Aug 2025
·
Stayed 2 nights
The staff was amazing. All of them.
The staff was amazing. All of them.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Close to highways, RIT, airport, and many dining and shopping options, with a generally safe, quiet setting. Some note the area is more commercial and not ideal for walking.
Related guest reviews
8
Sarah
27 Aug 2023
·
Stayed 2 nights
Very close to Pittsford, shopping & RIT. Pet friendly. Nice pool & great staff. Rooms were worn (carpet & sofa)
Very close to Pittsford, shopping & RIT. Pet friendly. Nice pool & great staff. Rooms were worn (carpet & sofa)
10
stephanie
30 Jun 2024
·
Stayed 2 nights
Great access to strong museum.
Great access to strong museum.
10
Kwan Chi
18 Mar 2024
·
Stayed 1 night
Quiet area, not much in the surrounding, but if you drive down the street, multiple stores and restaurants within the area. Friendly staff, decent breakfast. 24hr gym is a bonus. Will definite come back next time
Quiet area, not much in the surrounding, but if you drive down the street, multiple stores and restaurants within the area. Friendly staff, decent breakfast. 24hr gym is a bonus. Will definite come back next time
10
Brenda
30 Jun 2025
·
Stayed 3 nights
Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
10
Leslie
28 Sept 2025
·
Stayed 1 night
The hotel was clean and in a nice neighborhood.
The hotel was clean and in a nice neighborhood.
8
Dan
5 Apr 2024
·
Stayed 1 night
It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
8
John
23 May 2023
·
Stayed 6 nights
Close to event we were attending. Good casual food options close by. Hotel is set back from the road with ample parking.
Close to event we were attending. Good casual food options close by. Hotel is set back from the road with ample parking.
8
Zoe
25 Oct 2025
·
Stayed 5 nights
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
10
Enya
30 Jul 2023
·
Stayed 7 nights
The staff is so helpful and accommodating and the location is great. I love that this pet-friendly hotel has ample green space around the building too. Thanks for a great stay - I'm planning to stay again when I visit.
The staff is so helpful and accommodating and the location is great. I love that this pet-friendly hotel has ample green space around the building too. Thanks for a great stay - I'm planning to stay again when I visit.
8
Carolyn
2 Jul 2025
·
Stayed 3 nights
Nicely renovated. Staff was friendly and helpful. Location is the drawback for someone who likes to walk in the mornings. And, the infestation of kids playing in tournaments nearby. They were a lot of them and running around as kids would do. More a reflection of parents than the hotel. And, it is located where its located. It's in an a more industrial/commercial location.
Nicely renovated. Staff was friendly and helpful. Location is the drawback for someone who likes to walk in the mornings. And, the infestation of kids playing in tournaments nearby. They were a lot of them and running around as kids would do. More a reflection of parents than the hotel. And, it is located where its located. It's in an a more industrial/commercial location.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast is widely appreciated for taste and variety, including some dietary options like gluten-free items and non-dairy milk. Occasional crowding on weekends and minor preferences were noted.
Related guest reviews
10
Derrick
9 Oct 2023
·
Stayed 4 nights
The property is well-kept and clean. Staff were always welcoming, professional, and courteous. The breakfast buffet was good and covers all bases with scrambled eggs, turkey & pork sausage, cereals, fresh fruit, yogurt, assorted breads and a pastry with both apple and orange juice.
The property is well-kept and clean. Staff were always welcoming, professional, and courteous. The breakfast buffet was good and covers all bases with scrambled eggs, turkey & pork sausage, cereals, fresh fruit, yogurt, assorted breads and a pastry with both apple and orange juice.
10
Paul
21 Aug 2025
·
Stayed 2 nights
clean, modern, very helpful and friendly staff, amenities great, breakfast great
clean, modern, very helpful and friendly staff, amenities great, breakfast great
8
Grace
5 Jul 2023
·
Stayed 3 nights
The room could be cleaner as we found trash in closets and drawers, but the overall condition of the one-bedroom room was in good shape. We appreciated the complimentary breakfast, but the line can be very long during the weekend, and the access to non-dairy milk like Oat Milk was spartan. But the hotel is pet friendly, and our every interaction with the staff (esp. Ricardo and Marsha) was very welcoming. We will be back in the future.
The room could be cleaner as we found trash in closets and drawers, but the overall condition of the one-bedroom room was in good shape. We appreciated the complimentary breakfast, but the line can be very long during the weekend, and the access to non-dairy milk like Oat Milk was spartan. But the hotel is pet friendly, and our every interaction with the staff (esp. Ricardo and Marsha) was very welcoming. We will be back in the future.
10
Martha
1 Jul 2025
·
Stayed 1 night
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
10
Ashley
3 Mar 2025
·
Stayed 1 night
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
8
Cheryl
25 Apr 2024
·
Stayed 1 night
It was clean. The breakfast was good. the staff was friendly.
It was clean. The breakfast was good. the staff was friendly.
10
James
14 Mar 2023
·
Stayed 2 nights
Staff were friendly. Gluten free bagel available at breakfast.
Staff were friendly. Gluten free bagel available at breakfast.
10
Nykolas
9 Jul 2025
·
Stayed 7 nights
Excellent customer service and breakfast buffet
Excellent customer service and breakfast buffet
8
Zoe
25 Oct 2025
·
Stayed 5 nights
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
8
Tammy
22 Apr 2024
·
Stayed 2 nights
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
Was this helpful?
AI-generated summary based on recent guest reviews
10
Enya
3 Aug 2026
·
Stayed 28 nights
This is a well-maintained property in a very convenient location. The staff is outstanding and always helpful - from housekeeping to the front desk to the fabulous breakfast service by Celeste. There is a large yard at the back for dogs and ample, safe parking. It is our first choice when we like to visit our hometown. Many thanks to the team at Residence Inn Henrietta for another wonderful stay!
This is a well-maintained property in a very convenient location. The staff is outstanding and always helpful - from housekeeping to the front desk to the fabulous breakfast service by Celeste. There is a large yard at the back for dogs and ample, safe parking. It is our first choice when we like to visit our hometown. Many thanks to the team at Residence Inn Henrietta for another wonderful stay!
10
Seung Kyun
24 Jul 2026
·
Stayed 1 night
Friendly staff, spacious clean rooms with all amenities. The only thing was that there was a bottle of water and half empty Diet coke bottle in our fridge but again it happens and wasnt a big deal.
Friendly staff, spacious clean rooms with all amenities. The only thing was that there was a bottle of water and half empty Diet coke bottle in our fridge but again it happens and wasnt a big deal.
8
Raymond
5 Jul 2026
·
Stayed 2 nights
The room was clean, the staff was friendly and welcoming, and the complimentary breakfast and free parking were great perks. Overall, we had a pleasant stay and would consider staying here again.
The room was clean, the staff was friendly and welcoming, and the complimentary breakfast and free parking were great perks. Overall, we had a pleasant stay and would consider staying here again.
10
Nathan
30 May 2026
·
Stayed 2 nights
We love the Marriott Hotels and will continue to stay with them. The staff was amazing, very kind and helpful. We also appreciate how clean it was. Thank you for an amazing stay.
We love the Marriott Hotels and will continue to stay with them. The staff was amazing, very kind and helpful. We also appreciate how clean it was. Thank you for an amazing stay.
10
Clara
27 May 2026
·
Stayed 3 nights
Quiet, comfortable and clean hotel. Delicious complimentary breakfast every morning. Couldn’t ask for anything more. Highly recommend will return here!
Quiet, comfortable and clean hotel. Delicious complimentary breakfast every morning. Couldn’t ask for anything more. Highly recommend will return here!
FAQs about Residence Inn Rochester Henrietta
Is parking available at the property?
Free self-parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed, with a maximum fee of USD 125 per accommodation, per stay. Service animals are exempt from fees. Guests must contact the hotel in advance to notify them about bringing a pet.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the property offer?
The property has limited wheelchair accessibility features, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Rochester's business district, within a 5-minute drive of Marketplace Mall and Tim Hortons Iceplex. It is approximately 6.1 miles from George Eastman Museum and 6.7 miles from Strong Memorial Hospital.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 PM. The property also features an outdoor heated pool.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 331.4797649675903USD
- 2026-09-15: 317.9333896338501USD
- 2026-09-16: 285.06028132040404USD
- 2026-09-17: 282.8899328807373USD
- 2026-09-18: 248.60252389343262USD
- 2026-09-19: 267.79535910552977USD
- 2026-09-20: 228.93416933065797USD
- 2026-09-21: 249.57029321154786USD
- 2026-09-22: 269.1453437663269USD
- 2026-09-23: 264.42581289001464USD
- 2026-09-24: 260.6932475131531USD
- 2026-09-25: 271.2352795784912USD
- 2026-09-26: 250.55459942349245USD
- 2026-09-27: 239.13843666036988USD
- 2026-09-28: 254.22193300616456USD
- 2026-09-29: 229.1614591621399USD
- 2026-09-30: 258.75394008535767USD
- 2026-10-01: 203.3537959736023USD
- 2026-10-02: NO DATA
- 2026-10-03: 270.2933634660645USD
- 2026-10-04: 192.54740255227662USD
- 2026-10-05: 214.87499178762818USD
- 2026-10-06: 206.79572412057496USD
- 2026-10-07: 191.62744757574464USD
- 2026-10-08: 206.79572412057496USD
- 2026-10-09: 224.59294411605836USD
- 2026-10-10: NO DATA
- 2026-10-11: 196.40315810202026USD
- 2026-10-12: 217.18654663275146USD
- 2026-10-13: 206.79572412057496USD
- 2026-10-14: 227.57795031372072USD
- 2026-10-15: 249.2472690298462USD
- 2026-10-16: 471.8611572949219USD
- 2026-10-17: NO DATA
- 2026-10-18: 197.53596174609376USD
- 2026-10-19: 226.42484098425294USD
- 2026-10-20: 250.31038525231935USD
- 2026-10-21: 197.94538635498049USD
- 2026-10-22: 227.91865611566163USD
- 2026-10-23: 242.33363223806762USD
- 2026-10-24: 229.37874584591674USD
- 2026-10-25: 196.40315810202026USD
- 2026-10-26: 182.48177039639282USD
- 2026-10-27: 191.62744757574464USD
- 2026-10-28: 188.96042876358032USD
- 2026-10-29: 306.2166393266602USD
- 2026-10-30: 251.587301145813USD
- 2026-10-31: 271.2276363283081USD
- 2026-11-01: 205.9216814786682USD
- 2026-11-02: 196.40315810202026USD
- 2026-11-03: 195.8624421795044USD
- 2026-11-04: 186.29337472906494USD
- 2026-11-05: 260.783381509552USD
- 2026-11-06: 260.9813311225891USD
- 2026-11-07: 203.980084598053USD
- 2026-11-08: 207.11140444207763USD
- 2026-11-09: 191.62744757574464USD
- 2026-11-10: 191.62744757574464USD
- 2026-11-11: 163.04584812835694USD
- 2026-11-12: 208.41838261221315USD
- 2026-11-13: 211.63568021520996USD
- 2026-11-14: 187.05578012924195USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.
- Pool access available from 6:00 AM to 10:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Safe-deposit box
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Business centre
Dry cleaning
Safe-deposit box
Bicycle rental
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Family room
Wheelchair Accessible (Limited)
Internet
Free wi-fi