Studio 6 Corporate Extended Stay Rochester Henrietta NY

Breakfast non existent. Parking lot tight. Paper thin walls.

There were many things wrong. First the parking lot was awful. Snow and ice all around. The sidewalk as well. My wife has a hard time walking so she had to be careful. The room didn't have anything in it when it came to stuff for the kitchen area. Had to call housekeeping for a list of what we needed. No towel to dry our hands with. The TV remote didn't work well. A minor issue. Trash was left by the elevator for a while.

The desk staff was friendly. The room, however, was lacking. We paid extra for our dog so they put us in a kennel. It was not like the photo, which was of a well-equipped room taken probably 15 years ago. It was a worn-out room with a double bed, not the queen-size we booked and numerous maintenance failings. The heat didn't work well (settings were screwy); there was no fan in the bathroom (with mold indicated as a result), the counters were coming apart, the light fixture cover was off and sitting on a shelf, the closet curtain was missing. In addition, the remote control did not work with the TV. It wasn't the battery; it was an incompatible remote. The desk clerk gave us another one that did work.

I found out from a news site someone was murdered in the hotel. No on said why the cops were there.

Very run down hotel. Entire building and the rooms were old and tired and stained and scuffed.