Name: Embassy Suites Williamsburg
Address: 3006 Mooretown Rd, Williamsburg, Virginia, United States of America, Williamsburg, Virginia, US
Price range: $116–$661 per night
Rating: 8.38

What guests think

At Embassy Suites Williamsburg, guests consistently praise the generous complimentary breakfast and friendly staff, while recurring complaints focus on very slow or broken elevators, dated interiors, and occasional maintenance or cleanliness issues affecting comfort and convenience.

Many find the location convenient for Colonial Williamsburg, Busch Gardens, and nearby dining. Amenities like the evening reception, warm indoor pool, and fitness room are appreciated, though Wi‑Fi and air conditioning can be unreliable. Expect friendly service and strong value perks in an aging, sometimes inconsistent property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are a recurring problem, with one often out of service and long, slow waits. Guests appreciate the warm indoor pool, evening bar/reception, and a serviceable fitness room, but there is no hot tub and occasional pool seating or towel gaps.

Related guest reviews

8

Geoffrey

Dec 17, 2022

·

Stayed 3 nights

The staff was absolutely wonderful. The description said it has a hot tub.. it does not🙁.

8

Pratik

Aug 19, 2023

·

Stayed 2 nights

Good fitness room and breakfast

10

George

Aug 17, 2025

·

Stayed 2 nights

Only issue I had was both elevators where not working which made for long get up and get down time otherwise everything was perfect close to everything food is all around

8

Marie

Aug 23, 2023

·

Stayed 3 nights

Work was being done, not like other embassy I stayed in the pool had no seats and there was no hot tub. But the breakfast was really great and the service was nice. Needs a lil upgrade

10

Lycia

Feb 23, 2025

·

Stayed 1 night

Elevator is really slow, and only 1 was working

10

Joyce

Jul 14, 2025

·

Stayed 1 night

Excellent breakfast staff food was delicious large variety. The fresh omelette had every topping and filling you could want even choice of turkey sausage. The pool was clean. Staff was warm and friendly. We will return.

8

Nelson

Jan 26, 2025

·

Stayed 3 nights

The property is good. Breakfast and snacks at night were good. The only thing I didn't like was that there was only one elevator working and it was super slow. You had to wait a long time to be able to use it.

6

Divendra

Jun 22, 2025

·

Stayed 2 nights

Property said pool with spa but there was no spa for years when asked. Bar tender was grumpy and no smile. They did not gave us the receipt for deposit hold, said that Expedia will send. I don’t know if my deposit hold was refunded.

10

Whitney

Jan 4, 2025

·

Stayed 1 night

Friendly staff, clean hotel and rooms. Cocktails hour was nice and so was breakfast. The pool was warm as well during Winter. Thank you for making my stay feel welcoming, and comfortable.

8

Malene

Apr 17, 2025

·

Stayed 2 nights

This hotel sits on a beautiful property. I would give it 5 stars but there were two challenges: one of the elevators did not work my entire stay so we had to wait a long time

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Cleanliness

Cleanliness is inconsistent: many note clean rooms and public areas, but others report stained furniture, odors, mold or mildew, hair left in bathrooms, and occasional pests. Hallways and decor also show visible wear.

Related guest reviews

4

Kiersten

Jun 21, 2025

·

Stayed 1 night

It was one night. The staff seemed disinterested in being there. The room was cramped. Worn and beat up. I wouldn’t have paid the rate I did for the room that we had if I had known. Will never stay at this property again. Couch stained. Wood furniture broken. Things not cleaned well.

4

Laura

Oct 15, 2023

·

Stayed 3 nights

This property is old - desperately in need to renovations. Our room was repulsively gross - hair all over the bathroom. Pubic hair. The pull out couch mattress was filthy. We were not able to use the pull up out couch because of the filth. Also, the noise in the lobby was awful. There was a family reunion and folks were yelling well into 11pm with no staff asking them to quiet down. I do not recommend this property

10

Kay

Jul 22, 2025

·

Stayed 1 night

Embassy Suites of Williamsburg Va. is a great place to stay. From check in to check out the staff was great, the room was very clean and nice. The breakfast was excellent and the staff was very polite and friendly. I would definitely recommend this place to stay.

4

Amanda

Jun 16, 2025

·

Stayed 1 night

The staff was great but the hotel was not as clean as an embassy suites usually is. The lobby smelled of cigarette smoke and must. Our hotel room was not clean. There was a used tooth flosser stuck on our drapes. The coffee cups were dirty and clearly used.

6

KAREN

Jul 24, 2023

·

Stayed 1 night

Carpet was soak, near air condition unit in my room. There was used soap with hair on it, in an already open box left in the so called clean room. So we were moved to a different room. The second room had a banana on the floor under the table near the sleep sofa area.

2

Aaron

Aug 24, 2025

·

Stayed 1 night

Property was very outdated and disgusting, stains on the walls lampshades and sofa, was given a transfer to a new room and there were roaches in the tub and the smell of mildew was coming through the vents

6

Courtney

Apr 14, 2023

·

Stayed 1 night

The breakfast was delicious and had plenty to choose from. The staff was happy and polite. Our room did have a strange smell and our bathroom had a lot of hair on the floor. The lamp bases where the on and off button is were sticky and the phones were nasty and would not call to front desk.

10

frank

Oct 8, 2024

·

Stayed 4 nights

Property extremely clean staff was very friendly and helpful. Check in was easy room was clean just a great experience all together.

4

Iesha

Jun 14, 2023

·

Stayed 1 night

We had a one night stay at the embassy to enjoy the park in the area. Well the hotel itself was nice and the staff seemed to be nice upon check in. We got to our room and there’s where the problems began. The pull out couch was full of chip crumbs that had been left and not cleaned from a previous stay. The linens were stained and not able to be replaced. Mildew or mold was growing from one part of the ceiling. Called the front desk and they basically said it would be ok because they haven’t had any other complaints. The hotel was maxed out and we couldn’t be moved to a different room. I really expected more from this hotel.

4

John

Nov 17, 2025

·

Stayed 2 nights

Really dirty rooms not updated, stains on wall and couches

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Rooms

Suites work well for families and beds are often comfortable, but many rooms feel dated and some layouts are smaller than typical Embassy Suites. Loud or hard‑to‑control A/C and unreliable Wi‑Fi are recurring issues, with occasional atrium noise.

Related guest reviews

8

Elizabeth

Sep 25, 2023

·

Stayed 3 nights

The bathroom lighting was terrible, too dim at the mirror, and the air conditioning was unusually noisy. That said, the sound proofing around the room was excellent and the bed comfortable. Fun pool for the kids and very convenient location for seeing the sights.

10

Keri A.

Oct 27, 2024

·

Stayed 4 nights

While this isn’t the most updated property in the area its rooms are spacious and cozy. Beds are comfortable and breakfast is delicious. Elevators need a serious upgrade but other than that it was a good stay while on business in the area.

6

Jay

Aug 25, 2025

·

Stayed 1 night

This hotel badly needs a renovation. Extremely dated and run down. But the staff was friendly and efficient.

10

Rosemary

Dec 31, 2023

·

Stayed 1 night

Staff were friendly and helpful. Room was decently clean, but showing wear and tear. Breakfast the best ever at any hotel chain. Reception hour not as great as in years past, but okay.

8

Scott

May 2, 2025

·

Stayed 1 night

Really solid breakfast at this location, so that was great. The hotel seems a little dated and worn. Room was clean but they could use an updating as well. They advertise that the room sleeps six, but the beds are double and the pull out bed was double - so for even normal size human beings that gets pretty tight.

8

Meredith

Jun 21, 2025

·

Stayed 2 nights

Property was conveniently located to Colonial Williamsburg but is old even though they have renovated some parts of the room(s). The air was stuck on low, you could not adjust it to a higher speed and it did not work at all in the bathroom.

8

Hannah

Sep 30, 2024

·

Stayed 1 night

Room was not available at check in time, took 30 minutes to get room. Also, room was very small for an Embassy Suites and ac unit was very noisy

10

Ann

May 19, 2023

·

Stayed 2 nights

I liked the suite room and the breakfast. The Wi-Fi was not great.

8

Christina

Oct 20, 2024

·

Stayed 3 nights

Had a great experience as always, but the bedroom area is super tight. You pay decently per night, and I think it’s primarily for the awesome included breakfast. The women who make the omelettes and French toast from scratch are fantastic in just about every way. I’ll be back just to see them again! Nice hotel tho, aside from the smaller space in the bedroom, I’d say it’s otherwise fantastic.

8

Alice

Nov 12, 2023

·

Stayed 1 night

Hotel was very clean and staff quite pleasant. Overall space in rooms and breakfast area is much smaller than any other Embassy Suites that I have ever stayed so that was unexpected and a bit disappointing.

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Service

Service is a strong point, with consistently friendly, attentive staff and standout breakfast teams. A few guests mention slow or understaffed moments, but most describe welcoming, helpful interactions.

Related guest reviews

10

Stacy

Jul 2, 2025

·

Stayed 3 nights

Nice, clean room. Great service- the entire staff was fantastic. Wonderful breakfast in the morning.

10

Angela

Sep 9, 2024

·

Stayed 1 night

The staff, Steve made my stay pleasurable.

10

Gloria

Aug 27, 2024

·

Stayed 1 night

We have been many times throughout the years to the Embassy Suites, and we are never disappointed. The staff is so helpful, from the associates at the front desk to the housecleaning staff, those manning the breakfast area, etc.

10

amy

Aug 13, 2024

·

Stayed 1 night

We had an amazing stay at Embassy Suites! We experienced a mishap with our vehicle (dead battery) and two hotel employees went above and beyond to get us back on the road! I will recommend this establishment to anyone and will stay here again and again!

10

Christine

Dec 31, 2024

·

Stayed 2 nights

The staff was the best, especially the breakfast staff and omelet chefs! Everyone was very happy and respectful. The facility was clean and well kept. Easy access to Busch Gardens, outlet and Colonial Williamsburg.

10

Judy

Jul 10, 2025

·

Stayed 1 night

Southern hospitality shines in this hotel! Everyone from the front desk to maintenance personnel were friendly. Nicest hotel stay I’ve had in years.

10

Natalie

Jan 19, 2024

·

Stayed 1 night

Everything about this stay was great. Particularly the staff was friendly and professional. Would definitely stay again.

10

Orlando

Apr 21, 2025

·

Stayed 2 nights

Excellent atmosphere. The staff not only gave us a warm welcome, but also provided exceptional service and attention, as well as assigning us a more comfortable and suitable room for the whole family.

10

Theresa

Mar 27, 2023

·

Stayed 1 night

Our stay was superb!! I’ve never experienced such happy, welcoming employees!! Everyone from front desk to custodian, housekeeping, EVERYONE always greeted you in hallway, at breakfast, at the pool, everywhere on the property. On our last day I asked Patrick “why is everyone so happy?” His poignant and simple reply, “why not??” What a wonderful attitude! I will most certainly visit this property again!! And to ALL of your employees, Keep Up the Good Work!!

10

Robert

Sep 21, 2024

·

Stayed 7 nights

Their breakfast and manager’s reception were excellent. The staff was courteous and helpful in every instance. The rooms were cleaned each day. We had an outstanding stay.

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Location

Convenient base for Colonial Williamsburg, Busch Gardens, and nearby restaurants and shops. A few note the back lot could be cleaner and less comfortable at night.

Related guest reviews

8

Nicole

Aug 12, 2024

·

Stayed 3 nights

Property was close to all attractions with few minute drive. While property is dated from pictures, rooms were clean, beds comfy and great for family 5 . Breakfast and friendly and amazing staff great you with smiles every morning. For the price cannot beat location and free breakfast. Again free breakfast which was not terrible for the price. Walkable right to mini golf. Snacks arw put out at night for later afternoon snack. Quiet. Pet friendly- we do not have pets but an allergy child and no issues with cleanliness of rooms. Had late check in and no issues and front desk was accommodating.

10

David

Feb 1, 2025

·

Stayed 1 night

Great check in person, convenient location to shopping and restaurants, nice room

8

Louis

Jan 21, 2025

·

Stayed 2 nights

Back of property / lot had trash, food in parking lot the entire stay. At night it seemed questionable in regards to safety

8

Heidi

Oct 11, 2023

·

Stayed 5 nights

Great for families and excellent location.

10

Heide

Dec 21, 2023

·

Stayed 1 night

Second time at this property. Easy location for Busch Gardens. Love the one bedroom suite and cooked breakfast

10

ray

Sep 7, 2025

·

Stayed 3 nights

Everything was awesome about this trip. I love this hotel, spacious clean, awesome breakfast- all of the breakfast staff make you feel like your mama's cooking your breakfast. It is close to all of the spots on the Williamsburg main strip of Richmond Road that we like to go to. Even the bed was the most comfortablest. Really loved Corey's soul food another excellent place to eat, added to one of our old favorites, which is Captain George's. It is so welcoming that all of the staff make you feel like they really want you to feel at home and it's not just a job. Last but not least, Meadows, frozen custard is to die for.

8

Meredith

Jun 21, 2025

·

Stayed 2 nights

Property was conveniently located to Colonial Williamsburg but is old even though they have renovated some parts of the room(s). The air was stuck on low, you could not adjust it to a higher speed and it did not work at all in the bathroom.

10

Marc

Jul 2, 2025

·

Stayed 3 nights

Clean, nice staff, fun bar/ restaurant, great location around plenty to do. 10/10

10

Lia

Feb 28, 2023

·

Stayed 1 night

The rooms were very spacious and up to date. The location was great - just outside of Colonial Williamsburg, but an easy drive. Lots of parking in CW, so not a problem to not be walking distance.

10

Lisa

Jul 1, 2024

·

Stayed 1 night

While the hotel is tucked away, multiple dining and entertainment options were very closely located

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Dining

Breakfast earns frequent praise for made‑to‑order omelets and variety, and the evening reception with complimentary drinks is popular. A handful mention occasional mediocrity or items running out.

Related guest reviews

4

Hilda

Aug 25, 2025

·

Housekeeper left trash outside the room door when they cleaned the room. I let the front desk know and they said they would get it cleaned up right away. No one cleaned it and it was still there when I checked out. Food is very mediocre; coffee is terrible.

10

William

Mar 2, 2025

·

Stayed 3 nights

What a great place. Staff was exceptional. The breakfast was first class. It saves me $$ by having a great breakfast, more than I have ever had at any other hotel that said they had free breakfast. Cocktails included at 5:30 pm every day. Didn't need to buy drinks for dinner, another money saver. I will always look for an Embassy Suites when I need a hotel!!!

6

martin

Apr 26, 2025

·

Stayed 4 nights

Hotel was clearly understaffed- workers they did have were amazing - dedicated and kind, professional and helpful. Elevator was ancient. We were on the top floor (5th) and wound up using the stairs 5-6 times a day. Breakfast included was nice - omelets to order, even turkey bacon and almond milk for coffee. Room was always clean. Parking lot had plenty of spots.

10

Rosemary

Dec 31, 2023

·

Stayed 1 night

Staff were friendly and helpful. Room was decently clean, but showing wear and tear. Breakfast the best ever at any hotel chain. Reception hour not as great as in years past, but okay.

10

Angela

Aug 9, 2025

·

Stayed 2 nights

Spacious room! Quiet & convenient location! Comfy beds! Excellent breakfast with made to order omelets!

10

MaryAnn

May 12, 2025

·

Stayed 3 nights

Our stay was truly wonderful ! Check in was a breeze , our room was spacious and clean and had everything we needed as a family of four . The pool was so much fun , the complimentary breakfast is amazing as well as the complimentary drinks and snacks in the evening ! This was such a hit with our kids ! We also ate dinner at the lounge there and it was excellent and beat out the local restaurants in taste and price ! The staff are all so kind and warm and welcoming ! We really enjoyed everything about our stay and can’t wait to return again !

10

Angela

Jun 5, 2025

·

Stayed 3 nights

The Embassy is our favorite place to stay in Williamsburg. The rooms are clean and comfortable. The hot breakfast is first-rate. The staff is friendly and professional. The location is great too.

10

Michelle

Jul 1, 2025

·

Stayed 2 nights

Breakfast was wonderful and complementary drinks from 5:30 - 7:30 was wonderful as well.

10

Joyce

Jul 14, 2025

·

Stayed 1 night

Excellent breakfast staff food was delicious large variety. The fresh omelette had every topping and filling you could want even choice of turkey sausage. The pool was clean. Staff was warm and friendly. We will return.

10

James

Jun 22, 2025

·

Stayed 1 night

Great stay, the room was clean but the exterior walls in hallway need to be cleaned and the elevator is in dire need of an upgrade, it was extremely slow. Love the Manager’s reception and breakfast, they are EXCELLENT

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$117
March	$172
April	$166
May	$193
June	$159
July	$174
August	$170
September	$142
October	$179
November	$154
December	$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $132	17 $161	18 $215	19 $262
20 $124	21 $124	22 $116	23 $141	24 $124	25	26
27 $116	28 $116	29 $124	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $187	3 $187
4 $141	5 $157	6 $141	7 $156	8 $164	9 $288	10 $340
11 $150	12 $147	13 $206	14	15 $159	16 $249	17 $207
18 $206	19 $179	20 $259	21 $179	22 $199	23 $323	24 $661
25 $136	26 $147	27 $195	28 $176	29 $140	30 $198	31 $160

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, Multiple Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Double Beds, Accessible (Hearing)

Suite, Accessible

Room, Accessible, Bathtub

Suite

Suite, 1 King Bed, Accessible (Larger Suite, Hearing)

Room, 1 King Bed, Accessible

Room, Accessible, Bathtub (Mobility & Hearing)

King Suite

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites Williamsburg

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Prices for upcoming dates