Name: Best Western Erie Inn & Suites
Address: 8040 Oliver Rd, Erie, Pennsylvania, United States of America, Erie, Pennsylvania, US
Price range: $73–$194 per night
Rating: 7.25

What guests think

At Best Western Erie Inn & Suites, travellers describe a convenient stop off I‑90 near dining and Splash Lagoon, but mixed experiences due to ongoing renovations, inconsistent cleanliness, and various maintenance quirks across rooms.

Guests note comfortable beds and some spacious layouts, yet report privacy issues with sliding glass bathroom doors, loud or ineffective HVAC, broken fridges or jetted tubs, and unreliable Wi‑Fi. The pool and fitness room are often closed, while elevators or ice machines are sometimes out of service, and breakfast ranges from generous to limited or cold. Service is frequently kind and accommodating, though some report check‑in delays, room assignment mix‑ups, and inconsistent professionalism. Expect a convenient location and variable quality while improvements continue.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and fitness room are often closed; some reports of elevator and ice machines out of service during renovations. Overall facilities feel limited while upgrades are in progress.

Related guest reviews

8

Dave

Jul 28, 2023

·

Stayed 1 night

Pool was closed for maintenance... too bad for us... Wi-Fi was not the best... everything else was good.

4

Jessica

Aug 4, 2025

·

Stayed 1 night

We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.

10

Sandra

Jun 30, 2024

·

Stayed 1 night

In transition becoming a Best Western. No pool yet either. Limited selection on breakfast. Hopefully the get organized soon. Will be much better.

2

Grant

Apr 28, 2024

·

Stayed 1 night

Pool closed, gym closed , poor internet

4

Steven

Apr 23, 2023

·

Stayed 2 nights

No hot breakfast No reliable WiFi No ice machines No receipt when we checked out. The only thing they had a lot of was out of order signs. If you want a no frills bed and bathroom, this is your place. Bring your own ice.

8

Carol

Jul 30, 2023

·

Stayed 2 nights

Pool and fitness room were unavailable.

4

Artis

Jun 28, 2023

·

Stayed 1 night

Pool and fitness room was closed. Carpet was filthy through out the hotel, hallway and room. TV in rooms were small in comparison to other hotels. Not many options for breakfast. Coffee was pretty good.

4

Connie

Aug 11, 2024

·

Stayed 1 night

No working pool, ( we were told it was too expensive to repair) no working fire pit (it has never had propane in it we were told) no hair dryer, no Kleenex, worker doing breakfast was at table on her phone. Taking up table space for eaters with her personal belongings. (Eating space very limited to begin with) we chose this hotel for the pool and fire pit. Coffee was good tho! Faucet not attached to bathroom sink well and no Kleenex in the room. Our first room they put us in was never cleaned from previous guests and the worker told us that housekeeping marked it ready. For a new hotel, poor experience!!

6

Darren

Jun 23, 2024

·

Stayed 1 night

Pool and fitness center not available to use - does not say that online. Name had been changed but not listed by new name on internet. Breakfast from 7-10 am; however, breakfast was not ready by 7 am - not until around 7:20 am

4

DANA

Apr 14, 2024

·

Stayed 2 nights

Elevator was broken, which was a severe inconvenience being that I am physically disabled. The bathroom fan was extremely noisy and there was very little personal hygiene items provided. The Internet did not work and the TV channel selection was very poor and cumbersome.

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Cleanliness

Feedback is mixed: several guests found rooms clean, but many cite dirty bathrooms or sofas, odors (smoke or musty), and occasional hallway or trash issues.

Related guest reviews

4

Jessica

Aug 4, 2025

·

Stayed 1 night

We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.

8

Kathy

Aug 8, 2025

·

Stayed 1 night

It was quiet and clean!

8

Nancy

Jan 9, 2023

·

Stayed 1 night

Bathroom dirty. Ants 🐜 covering dirty spot on floor. Someones hair by wastebasket in clump

2

Allison

May 29, 2024

·

The conditions were pretty poor, I would never stay here again. The lobby is very deceiving compared to the room quality. I was placed in a Queen bed room after booking a King bed room as I was told there was no King bed rooms available. The Queen bed room was very dirty, like it had not been cleaned from a previous stay. When I addressed this with the from desk, they just stared at me for about 10-15 seconds until I asked for another room. When receiving a new room, it was a King Bed room that they supposedly did not have available when I first checked in 10 minutes prior. The King bed room had such a horrible cigarette smoke smell that I had to cake myself in perfume to mask the smell and even that did not work very well. I had to AIR OUT belongings when I got home after my trip because the smoke scent was so bad. In the King Bed room I did not even have a working smoke detector as it was missing from the ceiling. I also had to kill a few gnats that were lingering around the room. Overall, was very disappointed in the quality, tried reaching out to the hotel but the hotel won't help with anything despite the poor conditions. I have a few events in Erie coming up and WOULD NEVER STAY HERE AGAIN.

8

Niccole

Jul 15, 2025

·

Stayed 1 night

I enjoyed my stay. I am not sure if the bathroom was cleaned prior to my stay, as there was an open and used bar of soap already in the shower. I stayed in a room on the ground floor, apparently by the elevator, so it wasn't the quietest with all the traffic going through. Ultimately, I was satisfied with my visit and would probably stay there again.

10

barbara

Jun 2, 2025

·

Stayed 1 night

Super clean hotel ! Quiet ! Excellent front desk staff! Thanks ! It was a pleasure !😎

6

Amy

Aug 10, 2025

·

Stayed 1 night

The bathroom fan doest work, so after 6 showers , the room is very humid. When i went to pull out the sofa bed for my kids, it is covered in crumbs and the floor under it is full of wrapers and nasty. Im thankful i brought sheets from home for that bed , although i wasnt offered sofa couch sheets anyway upon checkin even though i indicated upon booking. Overll not super impressed.

4

gloria

May 25, 2025

·

Stayed 1 night

Beds were comfortable and room was fairly clean. Continental breakfast was fine. However, the commode seat was very loose and the latch on the sliding door to the bathroom was broken. There was also a terrible smell (almost like urine) in the room. The front desk clerk offered some air freshener, but that did nothing to help. She did offer to find another room on another floor, but we had friends in 2 other rooms nearby and didnt want to move. I slept with my face covered and woke up with a very irritated throat. There was also a strong bleach smell in the hallway.

6

Mary

Feb 27, 2023

·

Stayed 1 night

Great location. Evening Front desk clerk was awesome. There was no hairdryer in the room and none available at the front desk. Room had visible water damage around the window. The curtains were stained from the damage and made the room feel dirty. Have stayed here before so this was disappointing.

6

April

Jul 21, 2025

·

Stayed 2 nights

I felt like the rooms were not clean very well. The pullout couch had a tour mattress with stains on it. The garbage outside was overflowing for two days. The breakfast was not good at all. It was all frozen food warmed up in the microwave not the staff was wonderful. They just needed a better job of cleaning and keeping it clean.

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Rooms

Some rooms are spacious with comfortable beds, but sliding glass bathroom doors reduce privacy, HVAC can be loud, certain fridges and jetted tubs don’t work, and Wi‑Fi reliability varies.

Related guest reviews

6

Jasmin

Jun 25, 2024

·

Stayed 2 nights

When we enter our room it had a smell everytime

4

Thomas

Sep 29, 2025

·

Stayed 1 night

Air conditioning unit was very loud making hard to sleep

8

Kari

Jul 19, 2024

·

Stayed 1 night

Quiet hotel with OK quality near Erie. Door between rooms (locked) are this as a paper, everything from next room is heard.

6

Ashley

Jun 29, 2025

·

Stayed 1 night

Staff were really nice. The bathroom door was awful. You couldnt lock the door, it was glass so no noise proofing, and when youre trying to sleep and someone needs to use the bathroom, the whole room lights up since its transparent. Hated that aspect. The beds are supposed to be queens but they seem like doubles. But the beds were comfortable.

8

Dave

Jun 20, 2024

·

Stayed 1 night

The bathroom sliding door drug on the floor making it hard to open and close. The toilet didn’t flush properly unless you held the handle down the entire flush and fill. Not enough shelf area in the shower for stuff to set on.

8

Donna

Aug 8, 2025

·

Stayed 1 night

Bed was a little too high and difficult to get into, the glass door on the bathroom was awkward and noisy as well as failed at canceling noise and light and the shower was too small to use comfortablely. And we spent 30 minutes looking to the remote to the TV which was found under the window air conditioner after asking the desk that didn't seem to know it was missing and did not have a replacement for it. However the rest of our stay was uneventful and very nice.

4

Kristen

Jul 18, 2023

·

Stayed 1 night

Beds were terrible. Both queen beds were indented. They absolutely need new beds.

8

Robert

Sep 28, 2024

·

Stayed 1 night

I did not like that you have to control the temperature in Your room by inserting your key card. It was difficult to get the temperature right in the room

6

Bobbi

Jun 1, 2025

·

Stayed 1 night

So, don’t get me wrong the facility was nice. However, the ONLY reason I booked was for the jacuzzi suite. And lo and behold we couldn’t even use the tub. I went to the front desk, the poor girl ( she was a sweetheart) didn’t know what to do. She was willing to give us a refund and all but I was so tired and sick from this weather I told my husband I didn’t wanna move to another hotel. I was just saddened I paid what I did and couldn’t reap the benefits of what I paid for.

8

Destiny

Apr 19, 2024

·

Stayed 2 nights

Nice and quiet. Didn’t like that the wifi didn’t connect to my kids iPads.

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Service

Staff are often friendly and helpful, but reports include check‑in delays, room type mix‑ups, and occasional unprofessional behavior or understaffing.

Related guest reviews

8

Jennifer

Apr 30, 2023

·

Stayed 2 nights

Front desk was very friendly and efficient. Checked us in and received our key and quickly came back to let her know we had reserved a king and the room had 2 queens. She said they only had 3 king beds in the property and third party apps would overbook the standard king room. She happily gave us the upgrade to a king suite at no charge. The room was decent. Mattress was very firm. Breakfast was basic. Jimmy Dean sandwiches you could heat up, cereal and some bread type items. Hotel was close to many attractions. If I were in the area again I’d go back.

10

Michaelene

Jul 26, 2025

·

Stayed 1 night

So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator

4

Wesley

May 28, 2024

·

Stayed 1 night

When I arrived to check in the attendant was sitting at his desk ASLEEP. Walked in at ~3:10pm on Sunday afternoon. I politely said “hey, hey man” to no response. I say it a bit louder. Nothing. I continue to actually yell at him to wake up before eventually pulling out my phone to start taking video. Once I start the video I yell again and he finally wakes up. By this time it’s ~3:20pm. I completely understand dosing off at a desk job. Just the timing was utterly inconvenient and I actually was beginning to get concerned for him. I should not come in to such unprofessional behavior. There are people struggling to even find a job and to be so reckless is annoying. It made my stay feel uncomfortable and quite honestly unsafe. One other thing to note which I found weird was that when I arrived at my door, it was propped open. This added the the uneasy feeling while staying. The room was clean which was appreciated. But quite honestly didn’t feel welcome or safe.

4

Aaron

Jun 23, 2025

·

Stayed 1 night

Check-in was supposed to be at 3 PM, but when we arrived at 3:20, our room still wasn’t ready. We returned 30 minutes later and were given the wrong room—a double queen instead of the single king we booked. When we brought it up to the front desk, the manager falsely claimed there were no king rooms in the building, then handed me his personal phone to speak with the general manager. Only after that did we finally get the correct room. The air conditioner wouldn’t stay on long enough to cool the room properly, and there was visible mold on the bathroom ceiling. On top of that, the manager was unprofessional toward the front desk staff right in front of guests. Overall, not an enjoyable stay and wouldn’t recommend.

10

Cathleen

Jul 19, 2025

·

Stayed 6 nights

The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you

4

Corrie

Dec 8, 2023

·

Stayed 2 nights

The Solstice was closed and we were bumped to the Best Western across the street where we found out that the manager had just quit and there were no housekeeping staff that weekend nor did the kitchen staff show up for Saturday morning. We had to be switched to a different room because our original room was not cleaned. In the end and for our inconvenience we were only charged for 1 night. I really feel that the staff did they're best and tried they're hardest considering what they were left with.

10

James

Apr 18, 2025

·

Stayed 1 night

Clean and extremely helpful staff

10

barbara

Jun 2, 2025

·

Stayed 1 night

Super clean hotel ! Quiet ! Excellent front desk staff! Thanks ! It was a pleasure !😎

10

Eric

Nov 26, 2024

·

Stayed 1 night

I enjoyed myself. Staff is accommodating and friendly.

10

ANGELA

Sep 26, 2024

·

Stayed 1 night

Expedia cards didn’t go through, but the desk attendant was the best and handled the 30 minute call very professionally.

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Location

Conveniently off I‑90/Peach Street, close to Splash Lagoon, restaurants, and shopping; several guests found the area generally safe and quiet.

Related guest reviews

8

Becca

Jun 25, 2024

·

Stayed 2 nights

We chose this hotel because was close to our destination Splash Lagoon and was reasonably priced

8

Abigail

Jun 9, 2024

·

Stayed 2 nights

Really good location, super close to everything.

8

TAMI

Oct 3, 2024

·

Stayed 3 nights

This property is comparable to other chain hotels in the area, for a very reasonable price. It has recently been remodeled, so is fresh, while a little quirky. The complimentary breakfast was hot and tasty with a good selection of eggs, sausage, yogurt, fruit, cereals, muffins, toast, waffles, juice, and coffee. The I-90/Peach St. location is very convenient to everything in Erie. There are several nearby restaurants and shopping areas.

10

JONATHAN

Aug 27, 2025

·

Stayed 1 night

Great room for the night in a good location!

10

ROBERT

Apr 1, 2023

·

Stayed 1 night

Great location off I90. Super size bath with sliding glass doors

8

Thomas

Jul 2, 2023

·

Stayed 1 night

Good location reasonable prices

10

Tajanae

Jul 11, 2025

·

Stayed 4 nights

Very clean and affordable, close to plenty of restaurants and stores, not to familiar with the city but hotel is in a safe quiet area

10

John

Oct 2, 2025

·

Stayed 1 night

Only stayed for a few hours to catch some sleep. Seems like very nice property right off of I 90 to get some rest. Breakfast was more than adequate. Would stay there again if in the area.

10

Timothy

Apr 20, 2023

·

Stayed 1 night

Situated walking distance from the waterpark and Sports Park. Excellent location!

8

Patricia

Aug 7, 2024

·

Stayed 3 nights

property was central located, Quite and

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Dining

Breakfast is inconsistent—some praise good options, while others find it limited, cold, or occasionally unavailable; seating can be tight.

Related guest reviews

10

Jose

Nov 15, 2024

·

Stayed 1 night

Bathroom facilities were very good. Breakfast foods like scrambles eggs and sausages were not kept as warm as it should

8

Courtney

Jun 15, 2024

·

Stayed 1 night

Easy check in, room was clean, lots of hot water for shower, and beds were comfortable. Freeway noise was loud, but fine with earplugs I brought. Breakfast was just okay. Mostly carbs/sugar, no protein.

4

Kelly

May 9, 2023

·

Stayed 1 night

Disappointed that there wasn’t a breakfast as was stated on their website. This was one of the reasons I booked here. If they aren’t going to provide daily breakfast , they should state this! I was told they ran out of breakfast items ……

10

phyllis

Aug 8, 2025

·

Stayed 2 nights

clean rooms, wonderful breakfast,friendly staff

8

gary

Feb 27, 2023

·

Stayed 2 nights

The breakfast could have been a little better but all in all nice place to stay and the price was right

4

Meghana

Oct 16, 2023

·

Stayed 2 nights

WIFI was non-existant here. It just never worked. The TV depends on wifi too, so basically there is no TV as well. Breakfast was terrible. It might as well be not there. For the price we paid, we expected a decent breakfast and stable wifi connection. Very disappointed.

10

John

Oct 2, 2025

·

Stayed 1 night

Only stayed for a few hours to catch some sleep. Seems like very nice property right off of I 90 to get some rest. Breakfast was more than adequate. Would stay there again if in the area.

8

David

Jul 27, 2024

·

Stayed 2 nights

A nice location . The breakfast was not the greatest

6

April

Jul 21, 2025

·

Stayed 2 nights

I felt like the rooms were not clean very well. The pullout couch had a tour mattress with stains on it. The garbage outside was overflowing for two days. The breakfast was not good at all. It was all frozen food warmed up in the microwave not the staff was wonderful. They just needed a better job of cleaning and keeping it clean.

8

Keri

Jun 8, 2025

·

Stayed 1 night

The room was nice and the bathroom was better than most. The breakfast area has limited seating and lots of items were out when we were there.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$81
March	$77
April	$82
May	$102
June	$116
July	$136
August	$125
September	$97
October	$87
November	$76
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $124	18 $194	19 $188
20 $87	21 $83	22 $81	23 $89	24 $80	25 $130	26 $143
27 $88	28 $89	29 $85	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $131	3 $116
4 $82	5 $82	6 $82	7 $73	8 $82	9 $107	10 $118
11 $82	12 $82	13 $80	14 $82	15 $82	16 $115	17 $114
18 $82	19 $94	20 $82	21	22 $82	23 $105	24 $105
25	26 $82	27	28 $82	29 $82	30 $106	31 $106

Best Western Erie Inn & Suites

Prices for Best Western Erie Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed (Walk-In Shower)

Standard Room, 2 Queen Beds, Accessible (Walk-In Shower)

Suite, 2 Queen Beds (Walk-In Shower;With Sofabed)

Standard Room, 2 Queen Beds (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower;With Sofabed)

Suite, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed, Accessible

Guest reviews of Best Western Erie Inn & Suites

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Erie Inn & Suites

Prices for upcoming dates