Name: Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG
Address: 7525 Two Notch Rd, Columbia, South Carolina, United States of America, Columbia, South Carolina, US
Price range: $93–$315 per night
Rating: 8.13

What guests think

At Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG, guests often praise friendly staff, convenient access to Fort Jackson and highways, and comfortable rooms, while repeatedly noting noise and maintenance issues and that breakfast typically costs extra.

Cleanliness feedback is mixed: many found rooms very clean, but several reported dirty linens or bathrooms and occasional pests such as bedbugs or cockroaches. Facilities include an on-site bar, an outdoor pool that was occasionally closed, and a guest laundry; several guests also found parking limited. Breakfast quality is frequently complimented. Overall, expect a convenient, mid-range stay with solid comfort but inconsistent upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an on-site bar, an outdoor pool (closed during some stays), and a guest laundry. Several guests noted limited parking.

Related guest reviews

10

Rebecca

Aug 18, 2025

·

Stayed 1 night

It was perfect for a restful night after a hectic day moving our son into his dorm. Our little one loved the pool. Thank you!

8

Lexis

Mar 16, 2025

·

Stayed 3 nights

The parking lot was not the easiest, kind of small with not the greatest exit/entrance. Disappointed that the pool was closed, didn’t realize when I booked it that it was an outside pool.

6

Nayeli

Aug 7, 2025

·

Stayed 3 nights

Top of the microwave furniture was full of dust. Would have been nice if there was free breakfast available. Other than that I enjoyed that there were restaurants within walking distance. Enjoyed having the opportunity to wash my clothes before being back on the road but it was a struggle to get a chance because there is just one dryer and one washer.

10

Terrell

Oct 5, 2025

·

Stayed 1 night

The stay was nice. But not enough parking. We had to make a parking spot.

8

Cheryl

Aug 24, 2025

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Stayed 1 night

Hotel was ok, parking rather limited.

10

Donald

Sep 18, 2025

·

Stayed 7 nights

Like the facilities

10

Shonta

Jun 11, 2025

·

Stayed 1 night

I really enjoyed my stay here. The hotel was very open, clean, and comfortable. The pool was open, bar was open and breakfast was wonderful. My favorite was the beds. They were sooo comfortable, like I am gonna start booking with this chain more just because the beds are so comfortable.

10

Lisa

Oct 12, 2025

·

Stayed 2 nights

The staff in the bar area were great! They were fun and friendly.

4

Irma

May 22, 2024

·

Stayed 3 nights

The lady at the front greeted us with an attitude. The breakfast was not good and cold. Would not stay here again. Pool was closed didn’t get to enjoy it either.

10

Lynn

Jun 1, 2025

·

Stayed 1 night

If the bar/restaurant stayed open longer than 9:00 that would be an added plus.

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Cleanliness

Inconsistent: many guests found rooms very clean, but others reported dirty linens or bathrooms, empty dispensers, clogged showers, and pests (bedbugs and cockroaches).

Related guest reviews

4

Umeka

May 3, 2024

·

Stayed 1 night

Bedbugs. There were none apparent when we arrived. We noticed one later in the evening. We pulled back the blanket and sheets and saw nothing more. Redressed the bed and before we could leave, saw another larger one. My sons and daughters were with me in two other rooms. I didn’t want to risk any of us carrying bugs home with us or being bitten. My family and I opted to leave. I used a cup to catch the two we saw and notify the desk attendant. She was very apologetic and told us the floor had recently been treated because management had been notified other guests on the same floor on other occasions had reported finding them. I asked for a refund and she said since it was booked through Expedia, the hotel could not issue the refund. Expedia would have to issue the refund.

4

Andressa

May 3, 2025

·

Stayed 3 nights

It wasn't a cheap stay so I expected a lot more cleanness. When i arrived the bathroom floor were full with another guest's hair which really made me mad since it wasn't cheap. The lady on the afternoon was pretty nice but the guy early in the morning was very unkind and rude. Supposed to be a nice hotel but the cleanness ws terrible

2

Linda

Apr 11, 2024

·

Stayed 2 nights

Fresh blood in my pillow that seeped through to the pillowcase and on sheet. Various other unknown stains on bedding. Shower gel dispensers were empty. After 1st night was moved to a different room. Unknown stains on those sheets, dried snot on one wall, carpet had large white stain on it of unknown origin. Dirty hotel. Pretty sure there are bed bugs too as we both have bites on us. Management didnt seem bothered. I consider for nearly $200 a night, you could expect a higher standard. If i hadnt had such a long drive home, i would have left straight away!

6

Clay

May 6, 2024

·

Stayed 3 nights

They need better cleaning staff, and they also need weekend cleaning staff. What is this no cleaning staff on the weekend BS? Never again. Cleaning staff is required 7 days a week in a hotel. No exceptions.

2

Jessica

Dec 5, 2025

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Stayed 1 night

Left after they switched us rooms due to the first one having sticky stuff on the floor and the second one having big dead bugs in it. Went to hilton garden and was SO much better

10

Emily

Feb 4, 2024

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Stayed 1 night

Breakfast was delicious! Staff were very nice. Hotel surroundings were so loud and we could hear everything going on around our rooms. There was a train that went by and blew its horn multiple times every time it went by. There was what we believed to be feces splattered on the ceiling in our washroom. Our shower had a huge crack down the wall about 3 feet long. The shower faucets were very run down. The shampoo and body wash dispenser only dispensed enough shampoo to wash a mouse’s head. The hotel worked in a pinch to give us a place to sleep for our commute to Florida but it’s calling for some TLC.

4

Brian

May 4, 2024

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Stayed 1 night

Terrible. Expensive for what we got. Very loud AC, not even a full roll of toilet paper at checkin along with empty body wash and shampoo canisters in the shower. Do not stay here.

4

cassie

Jul 28, 2023

·

Stayed 1 night

Room was very dirty. Hair from previous guests was found on tub, floor and in the drawers. Room was also dusty with dust and debris build up along the outside of the bathtub, baseboards and corners of the room and bathroom. The blankets for the pull out sofa were very tattered. I would not stay here again.

2

Beatrice

Oct 20, 2023

·

Stayed 7 nights

Every room had bedbugs, cockroaches and pubic hairs - we ended up cancelling the reservation and staying elsewhere.

4

Sheri

Feb 3, 2024

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Stayed 1 night

We checked in hoping for an east in and out experience. Room was dirty, bathroom disgusting - hair stuck in the washcloth. The bed sheets smelled like wet dog. Phone didn’t work to call the front desk. Asked for the body wash dispenser to be refilled was told staff didn’t have the key… would not recommend.

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Rooms

Rooms are generally comfortable, with some recently updated areas and very comfortable beds. Common issues include small bathrooms, HVAC that’s hard to control or underperforms, noise from other guests or outside, and occasional TV problems.

Related guest reviews

8

Virginia

Oct 6, 2025

·

Stayed 1 night

This is a good property but is a bit noisy with all the soccer players here this weekend.

8

Gregory

Aug 1, 2024

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Stayed 4 nights

I did not like the room because it had no options for a week lang stay for clothing. No closet.

8

Lonnie

Jan 26, 2024

·

Stayed 1 night

The room was clean and very nice. However, the heat did not work.

4

Joel

Oct 19, 2025

·

Stayed 1 night

Clean rooms but the tv is on Samsung plus and you can’t watch any live sports or normal cable channels Breakfast is lame compared to other hotels in it’s class and was not included. Other than That it is fine

8

Anthony

Aug 12, 2025

·

Stayed 1 night

Bed was amazing for comfort

8

Christie

Jun 22, 2025

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Stayed 1 night

The property was in good condition.There was music playing either in the hotel (another room) or outside most of the night and I woke up to music as well.

10

Alexandra

Oct 29, 2025

·

Stayed 1 night

Room was very nice. Seemed like it had been remodeling recently.

6

William

Apr 10, 2023

·

Stayed 1 night

The bathroom was very small

6

Linda

Apr 11, 2025

·

Stayed 1 night

The front desk staff was great. Very cordial and helpful. The room however was hot. It took a long long while for it to cool off. There also was no shade to cover the window; even though it was nighttime; the streetlights shining in made it hard to sleep.

8

Keondra

May 8, 2025

·

Stayed 1 night

The only think i didn’t like was we couldn’t adjust the air so we was got the entire night.

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Service

Staff are frequently described as friendly and helpful at check-in and breakfast. However, several reports cite inattentive or rude interactions, slow responses, and difficulties with requests or refunds.

Related guest reviews

6

Traci

Jan 3, 2026

·

Stayed 1 night

The hotel itself was fine. The staff was extremely inattentive: 1) called the front desk to ask that someone bring a toilet plunger as the toilet suddenly stopped flushing. 25 minutes later, I finally had to walk down to the front desk and request a plunger again. 2) went down for breakfast in the dining area. Had to loudly hail the attendant, as she had earbuds in and was NOT paying attention to the customers. Would not stay here again.

6

Scott

Mar 22, 2025

·

Stayed 1 night

Long time checking in due to new person at desk who didn’t know much and was not closely supervised. The air conditioner didn’t work very well so my room was hot. Also I paid for an Expedia room that was advertised as “free breakfast” but was told when I went down for breakfast that I had to pay $12.95 per person if we wanted to eat. False advertising. Not happy. I checked out and left.

4

Andressa

May 3, 2025

·

Stayed 3 nights

It wasn't a cheap stay so I expected a lot more cleanness. When i arrived the bathroom floor were full with another guest's hair which really made me mad since it wasn't cheap. The lady on the afternoon was pretty nice but the guy early in the morning was very unkind and rude. Supposed to be a nice hotel but the cleanness ws terrible

8

Janine

Oct 12, 2025

·

Stayed 2 nights

Check in was fast easy hotel concierge at check in was nice. She was helpful and pleasant

10

Lyman

Oct 2, 2025

·

Stayed 1 night

Very clean room, Very friendly and helpful staff. Definitely would stay here again.

10

Kelly

Mar 12, 2025

·

Stayed 1 night

The person who checked us in was very friendly, and the staff during breakfast service was amazing. So kind, helpful and friendly - they were amazing. It was the best hotel breakfast we've had in a long time!

2

PATRICK

Aug 22, 2023

·

Stayed 1 night

Started off wIting in lobby along with others while the young lady smoke her cigarette, walked out ask her wss anybody at desk. She lut it iut and check me in around 6 something, went to relax and toilet keep running none stop, and hit water seem like it was never gonna get hot do i left an hr later ,told the same lady thst toilet was irritating but sge was getting off so i tried to check at that moment but she said that since i book thru Expedia and would not be checked out until the 20 August, which i didnt booked thru Expedia but ok i hear left keys and walked out . Never the less this is really the first time i really had a quick disappointed stay hundred plus dollars down the drain went and booked a room at the Marriott delta hotels up the street and had a comfortable stay ... A gd saturday evening turn into a expensive Saturday evening... OVERALL DIDNT ENJOY THE STAY WHICH WAS A 2 HR STAY .. PLEASE FIX HOT WATER AND TOILET FOR THE NEXT GUESS

6

Robin

Dec 5, 2023

·

Stayed 3 nights

I booked a room for three nights for my son’s graduation from military boot camp. We learned that we could take him to his next assignment by car and decided to check out early. The hotel would not refund us the money and ignored hotel.com attempt to get a refund for me. They should treat military better than this! I would not stay at this hotel again.

4

Glen

Oct 23, 2023

·

Stayed 14 nights

Stayed 13 nights. They clean at their discretion. I was told it was every 3 OR 4 days after I checked in. Ended up cleaning 4 times. Told the front desk we were out of towels 3 times and came back to no clean towels in the evening and had to go down to front desk to get towels myself!!! If I wanted my room cleaned every 3 days and picking up my own towels, I could have stayed at an extended stay for less then half the price.

10

Michele

Jun 12, 2025

·

Stayed 1 night

Great hotel and prefect location. The staff was exceptional. Check in was seamless and the check out was even quicker. Very clean and great value for my money.

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Location

Convenient to Fort Jackson, I-20/I-77, and many restaurants and gas stations. A few guests felt the surrounding area was sketchy and noted some traffic or train noise.

Related guest reviews

8

Stephanie

Aug 26, 2023

·

Stayed 3 nights

Room was mostly clean but tops of lamps & things had bad dust buildup. Shower spray/ pressure was amazing!! Loved the pool area…quiet & relaxing. Enjoyed breakfast but it was mediocre. Some Friendly staff! One thing I didn’t like was the door opened right up to the toilet and right next to bathroom counter so that irritating but overall I give it a 7 out of 10. Good location!

6

Samantha

Aug 24, 2025

·

Stayed 1 night

The staff were very helpful and kind. The area was just not the safest.

10

Richard

Aug 15, 2025

·

Stayed 2 nights

The hotel was very nice and clean they also have a bar if that is your thing. We stayed here because it was convenient to Fort Jackson base and it was about 10 minutes if that.I would recommend this hotel the staff was very friendly and professional.

10

lester

Jul 19, 2025

·

Stayed 4 nights

Great location and clean hotel

8

paul

Apr 9, 2024

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Stayed 1 night

Nice place and convenient to the interstate. Place was clean and breakfast was good. Neighborhood is pretty sketchy. Would not feel safe walking around after dark.

10

Daniel

Aug 17, 2025

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Stayed 3 nights

The staff was friendly. The area was easy access to highway and other routes into or around columbia.

8

Donald

Mar 25, 2024

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Stayed 1 night

A very nice place to stay but the hotel feels a bit ‘tired’. Outback Steakhouse is a short walk away so very convenient. Close to the highway so some noice from traffic. A/C unit was a bit noisy.

10

Krystal

Mar 7, 2025

·

Stayed 2 nights

This property is in a great location near several restaurants, gas stations and sits right near I20 and 77 just north of the property. It was clean, quiet and the front desk attendant was great. I didn't get a chance to get her name, but she was working on Tuesday, 3/4/25 when I checked in at 4:30 pm. I would definitely come back.

10

Laurel

Apr 21, 2024

·

Stayed 1 night

Check-in went seamlessly. Clerk was polite and answered all our questions. Location was easy to find, and felt super safe for families with small children, such as ours. We would definitely recommend the property to friends and family.

8

Jelena

Mar 17, 2024

·

Stayed 1 night

Hotel seems nice very nice courtyard and pool but in the middle of busy lots and restaurants.

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Dining

Breakfast quality is often praised, but many guests note it is not complimentary and is charged per person unless included in the rate.

Related guest reviews

6

Beverly

Jul 19, 2025

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Stayed 1 night

Good stay , but breakfast should have been included especially for the price.

10

Tasha

May 19, 2025

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Stayed 2 nights

They charge for food. No free breakfast here.

8

Jason C.

Mar 25, 2025

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Stayed 2 nights

Hotel is nice and quiet. But this is the first holiday inn without a free breakfast even though I made a reservation because hotels.com said the breakfast was free. I showed up and they told me that day the breakfast was $12. There’s a Chick-fil-A next door that would be less.

6

Scott

Mar 22, 2025

·

Stayed 1 night

Long time checking in due to new person at desk who didn’t know much and was not closely supervised. The air conditioner didn’t work very well so my room was hot. Also I paid for an Expedia room that was advertised as “free breakfast” but was told when I went down for breakfast that I had to pay $12.95 per person if we wanted to eat. False advertising. Not happy. I checked out and left.

4

Joel

Oct 19, 2025

·

Stayed 1 night

Clean rooms but the tv is on Samsung plus and you can’t watch any live sports or normal cable channels Breakfast is lame compared to other hotels in it’s class and was not included. Other than That it is fine

6

Nayeli

Aug 7, 2025

·

Stayed 3 nights

Top of the microwave furniture was full of dust. Would have been nice if there was free breakfast available. Other than that I enjoyed that there were restaurants within walking distance. Enjoyed having the opportunity to wash my clothes before being back on the road but it was a struggle to get a chance because there is just one dryer and one washer.

10

Kelly

Mar 12, 2025

·

Stayed 1 night

The person who checked us in was very friendly, and the staff during breakfast service was amazing. So kind, helpful and friendly - they were amazing. It was the best hotel breakfast we've had in a long time!

10

Shonta

Jun 11, 2025

·

Stayed 1 night

I really enjoyed my stay here. The hotel was very open, clean, and comfortable. The pool was open, bar was open and breakfast was wonderful. My favorite was the beds. They were sooo comfortable, like I am gonna start booking with this chain more just because the beds are so comfortable.

8

Charles

Mar 23, 2025

·

Stayed 1 night

Very nice and clean hotel. Staff was very friendly as well. It did say free breakfast online when we booked ,but they do charge you $12.99 per person to eat!

10

Jason

Mar 15, 2025

·

Stayed 1 night

Was an overnight stay so we didn’t explore area. Staff were friendly and breakfast was good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $167	3 $214
4 $100	5 $118	6 $134	7 $143	8 $131	9 $116	10 $127
11 $105	12 $123	13 $120	14 $116	15 $107	16 $131	17 $144
18 $97	19 $101	20 $137	21 $143	22 $152	23 $315	24
25 $93	26 $101	27 $148	28 $152	29 $176	30 $112	31 $102

Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Premium Room

Standard Room, 2 Queen Beds

Premium Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Premium Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Premium Room, 1 King Bed

Guest reviews of Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn & Suites Columbia NE - Ft Jackson Area by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $212	19 $296
20 $104	21 $122	22 $186	23 $172	24 $122	25 $121	26 $119
27 $94	28 $101	29 $139	30 $159