Baymont by Wyndham Columbia Northwest

This hotel is in bad need of repairs and updates. The furniture in our room was so old and dirty i didn't want to sit on it (put a towel on the chair). The floors were not clean...hair at edges of bathroom floor. Cabinets has broken weed peeling off. Bed sheet had a long hair on it. Room smelled musty. Gross!

The room was average at best.

The place was infested with roaches. I killed at least 20 in a 2 night stay. The 1st 2 rooms I was assigned already had guest in them. DO NOT STAY HERE!

Called the hotel before I even left home to notify of later check in. Kept being placed on hold & finally gave up. Arrived, the guy & young lady neither seemed one bit concerned. Needed a luggage cart- ended up with laundry cart which worked out & I was thankful for since we had a lot of stuff. I did check the room for bed bugs, etc before checking in but as we stayed - I noticed things I’d missed on first glance. Pee stains on side of toilet, hairs in bathroom, stains on bathroom wall. I don’t want to know. I didn’t walk bare foot in our room & had I not been too tired to pack up all over- I’d have gone elsewhere. None of the outlets in dressing area worked. previous guest had leftover something in fridge & I later found something unidentified rottening inside the ice bucket. Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia. They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time. Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi.

Requested a refund and didn’t stay room wasn’t clean