Super 8 by Wyndham Hidalgo at La Plaza Mall & Mcallen Airport

The Pool was out of service and the gym one of the equipment was of service.

It’s a very nice hotel, conveniently close from the international crossing bridge, clean rooms, a little downside was that the pool was closed but besides that everything was according the expectations.

Es un hotel antiguo, el gym no funciona y los controles remotos de las teles tampoco

I liked the hospitality, the cleanness, it smells really good. There's a plenty of parking spaces.

I highly recommend you avoid this hotel. It is poorly maintained (gym out of service, AC's leaking in rooms, sheet rock tape peeling off walls, elevator buttons literally taped on). The continental breakfast is a joke. Literally 2 kinds of cereal and sliced bread for toast. Literally just those 2 options. And beware, just because they have amenities listed in the hotel description doesn't mean they have them. Example is no coffee makers in rooms. They haven't had them since the pandemic but they're still listed in the description. Also this hotel is in the middle of nowhere. Closest thing is a gas station that's a half a mile away. After that there's nothing around.

El hotel dice que incluye desayuno y nombrarlo "Superstart Breakfast" cuando se limita a cereal con leche, pan blanco de caja, jugo y café. Mencionar gimnasio y no funciona. Mencionar "Business Center "y no tener una impresora.

Friendly staff clean and beautiful pool

The property has run down quick, we stayed there when the property was fairly new. Upon arriving at our room we noticed the terrible odor of dampness and mold. There was an air purifier machine in the hallway. We could smell the same thing in the room as well. The ice machine was removed from the floor and you have to go down to the 1st floor for ice. The a/c unit wasn’t working properly so we had to be moved to another room. Went to the free breakfast and the food was very limited. No fruit The pool water was a little cloudy and dirty and sitting chairs were also limited. All in all, we were comfortable and relaxed. I’m not staying here again.

They had no breakfast options like it was advertised, just cereal and toast. Also vending machine takes your money. They did no room service and when asked if we could get it done they said we had to leave now because the housekeeping lady needs to get it done so she can clock out. So we ended up borrowing the vacuum ourselves and got new towels and sheets and did it ourselves. Also the pool was freezing and the hot in was just cement. The jetted tub in the room was great until it blew a fuse and the light cut out and the jets stopped working

It was good just no water pressure for the shower

The sheets had blood stains.

Sheets were dirty, hotel just looks too old. Paint chipping from doors. Toilet was broken.

Muy sucia y olía a mucha humedad

This hotel has excellent value for the money. It is very clean and the staff was very nice to us. We were there for a total of 4 nights and everything was perfect. Normally you get what you pay for, but with this hotel you get a whole lot more. Highly recommended.

BE CAREFUL STAYING HERE!!! MAKE SURE TO INSPECT THROUGHLY FOR BED BUGS!! SHOULD Have TAKEN THE SMELL OF THE ROOM AS A RED FLAG. STAFF WAS OVERALL FRIENDLY BUT WHEN I NOTIFIED FRONT DESK OF THE BED BUGS ALL HE SAID WAS IM SORRY. WOULD NEVER STAY HERE AGAIN THERES MUCH BETTER OPTIONS AROUND THEM !!!! PLEASE DO YOUR RESEARCH AND READ THE REVIEWS BEFORE STAYING HERE !!!

Asked for nonsmoking room & got a smoking room!! Cigarette ashes on the carpet that hadn’t gotten vacuumed. Hair in tub. Fire alarm detector hanging from the wall.

Cockroaches all over the room

Room 316 , the sofa in the room was old and dirty , there was candy wrapping on it, one of the armrests was sunken and it just looked dirty and old

The room had terrible mold smell. The wall locker had mold all over inside and the doors. The table eas about to fall down. No remote for Tv . Little fridge was not working . Staff was trying to give us diffrent room but no thank you .They first only wanted to give us refund for 1 night we had booked for to with dog and a child but after talking for a bit the agreed to refund us for both nights .

Super clean

No había control remoto televisión y no se nos dio acceso al wifi

Old Carpets

Everything is getting old.

From when I walked in the worker greeted me told me to enjoy my concert I went to and if I needed anything to call and they would be right now. The room was so nice! Very clean and a big room for being a 1 bed. I enjoyed my stay and would go stay at this place again!!

This hotel was within walking distance of the arena. This was a good thing since it saved us money on venue parking and the traffic of entering/exiting the area. However, given it is so close, you can hear everything that is happening at the arena. Sleeping was nearly impossible until about 2am when all the events and traffic cleared out. Its also a ways away from any stores/restaurants.

Rooms were all banged up, furniture missing pieces, just overall, looked beat up and not so clean.

it lacks cable and tv with apps

Everything was well just the door sometimes doesn’t close when behind you have to slam it so hard

Very calm hotel and good rooms

It was good just no water pressure for the shower

I just want to say thank you cause the guy who was on the front desk, we receive a visitors and He was very kind, anything that we need he was here for us. Thank you again.

The employees are very unfriendly. It's disappointing that this didn't happen before.

La propiedad está muy bonita, tiene buenas instalaciones, las camas muy cómodas, buena amplitud, los baños limpios, sin embargo bajo la clasificación para mi por la actitud de una recepcionista, se que el check in es a las 3 pm, llegue a las 12 pm y le solicite de favor que me cuidara una maleta en lo que llegaba a las 3, de una manera grosera y prepotente me negó el servicio, me sorprendió ya que en otros hoteles te apoyan con esa requisición, también no hay agua en los cuartos para tomar ni en Recepcion ni tampoco las máquinas de vending

Front desk never answered when called.

Great customer service, clean, room smelled good. AC great, breakfast can be a little better. Over all it was great, we will stay there again. Did i mention GREAT CUSTOMER SERVICE!

It was great stay. Would stay again with no hesitation. Friendly staff

Rented a room but ac unit was not functioning. Went to front desk to let them know but said they couldn’t do anything since they didn’t have extra rooms. When I went to check out I brought up the issue again because I wasn’t able to rest since it was hot in the room. I asked for a discount or anything to help out with the inconvenience but the person at the front desk was not able to give me one.

They had no breakfast options like it was advertised, just cereal and toast. Also vending machine takes your money. They did no room service and when asked if we could get it done they said we had to leave now because the housekeeping lady needs to get it done so she can clock out. So we ended up borrowing the vacuum ourselves and got new towels and sheets and did it ourselves. Also the pool was freezing and the hot in was just cement. The jetted tub in the room was great until it blew a fuse and the light cut out and the jets stopped working

Staff was very helpful and friendly

Ana ,muy amable ,me ayudo en todo lo que necesitabamos ,su actitud muy linda, gracias Ana🎅

Ideal location for attending events at the nearby Arena.

It is an old hotel so the facilities in general need to be renovated. The room smelled bad, the beds and pillows were very uncomfortable, too hard so my wife and I got back and neck pain. No water included, we had to pay 4 bucks for 2 small water bottles, since the hotel is in the middle of nowhere the is not other option. Breakfast was Ok and liked that just a few guests around. Plenty of space in the parking area.

This hotel was within walking distance of the arena. This was a good thing since it saved us money on venue parking and the traffic of entering/exiting the area. However, given it is so close, you can hear everything that is happening at the arena. Sleeping was nearly impossible until about 2am when all the events and traffic cleared out. Its also a ways away from any stores/restaurants.

This property is next to the Payne arena. It is very convenient to walk over and back. Especially, when you are out of town and dont want to drive back.

Perfecto para asistir a conciertos al Payne Arena. No tienes que mover tu auto.

Great stay! Was able to walk to the Payne Arena for a concert. Very convenient!

Very quiet area since, other than an arena next to it, is surrounded by fields (but a short car drive from town)

Súper alejada de McAllen sumamente retirada en medio de la nada

Very good location

La cama muy comoda. La zona alejada de los comercios.

Si pides que incluya desayuno (como yo lo hice) te aviso mejor ahorratelo, triste es poco. Cafe tibio y olvidado, cereal de 2 tipos, y un tostador que se toma su tiempo pero dio el resultado deseado, mermela de fresa y uva y mantequilla de bote, una jarra (termica) con tang de naranja, triste, triste triste. Sabia que no debia pedirles mucho, pero esto no llega ni a intento, una lastima. Cuando pregunte por si trairian algo mas su respuesta fue "NO, es es lo que hay "desayuno Contiental" a lo que le respondi que no llegaba ni a "desayuno municipal". En general el hotel esta bien. Limpio, personal atento. Cuenta con accesos controlados por la tarjeta de huesped por puertas laterales. El elevador es amplio y rapido. Tienen maquinas expendedoras en el lobby y de hielo en cada piso. La alberca es pequeña pero para niños es suficiente.

tow things we specially didn´t like. The smell in the room wasn´t nice and the breakfast was nearly nothing.

Misleading Pictures on Website – Disappointing Stay Rating: 1 star Stay Duration: Four nights in August total price $310 Room Type: Business Premium with King bed 1. First Impressions: Upon arriving at Super8 Hotel, we were eager to check into our room, having been impressed by the photos displayed on their website. Unfortunately, what we encountered was quite different from what was advertised. 2. Room Description: The pictures online showed Business premium with sofa and coffee maker in room. Which it did not have. 3. Facilities: While the hotel claimed to offer breakfast, it only served coffee, juice, cereal and toast. 4. Customer Service: We raised our concerns with the front desk, but they were unhelpful and offered no solutions or discounts. 5. Overall Experience: This experience was disappointing as the reality did not match the expectations set by the hotel’s advertising. I would not recommend this hotel to others, as it feels like a bait-and-switch situation. 6. Advice to Management: Management should update their website with accurate images and descriptions to avoid misleading guests.

The property has run down quick, we stayed there when the property was fairly new. Upon arriving at our room we noticed the terrible odor of dampness and mold. There was an air purifier machine in the hallway. We could smell the same thing in the room as well. The ice machine was removed from the floor and you have to go down to the 1st floor for ice. The a/c unit wasn’t working properly so we had to be moved to another room. Went to the free breakfast and the food was very limited. No fruit The pool water was a little cloudy and dirty and sitting chairs were also limited. All in all, we were comfortable and relaxed. I’m not staying here again.

El desayuno es solo cereal y café , deberían ser específicos en lo que consiste el desayuno al momento de reservar

El desayuno que está “incluido” solo es cereal, pan tostado y café o jugo

Breakfast so bad

Clean Room, Friendly Staff, they can improve in the continental breakfast, only Toast, Coffee and Cereal.

The area looks clean and front desk service excellent. I had problems with the shower, the water stream was too weak. But my biggest dissapointment was the false advertisement about free breakfast. There was only coffee and cereal. I can get coffee at any hotel and I dont eat cereal. Minimum should have some eggs wit sausage on the side.

very poor breakfast