Paradise Beach Resort, Koh Samui

Clean and peaceful surroundings. More information needed about restaurant (making reservations, menu options, etc.) at check in

The staff were above and beyond, we haven't had one bad interaction with any staff member they are all very kind and accommodating. The hotel room was spacious and provided every amenity you could need. We had no issue with any part of this holiday and we hope to return one day

Great hotel, lovely facilities and location

We had room 109, wonderful location, the villa was totally comfortable. Great firm bed and comfortable pillows. The breakfast’s had a large variety, great dining area situated along the water and beach The grounds are beautiful, full of vegetation and walking paths. The staff are remarkably kind and helpful

I don’t know how this hotel is 4 stars! Starting with the good, check in experience was great, we were staying at the paradise beach resort as part of our honeymoon and the staff gave us a free bottle of sparkling wine and did a nice setup for the room. The views from the hotel are really nice and the pool is clean. They also provide a kayak, paddle boards and bicycles to borrow with no extra charge. They have a paid shuttle that goes everyday to fishermans village and chaweng. Now to the bad. We cannot get over how old the room is. The bathroom sink was basically broken and the shower head was moldy. Some of the hotel staff are very cheap and wouldn’t even provide drinking water other than the one bottle you get a day. We also asked them to refill the shampoo and lotion in the room but they didn’t, we ended up buying our own because anyway the ones they have were very cheap and bad, the shampoo even smells bad that they provide. The mattress is stiff and it made me and my husband both very itchy. We also asked for a breakfast box the day we checked out as we were leaving the room super early but they claimed we never requested it ( seems like the hotel would do anything to save a couple of extra dollars). In conclusion, for the price we paid, I wouldn’t recommend this hotel, as I am sure there are so many other hotels in koh samui that would have a waaay better experience for the same price.