Name: Hotel Sapphire
Address: İbni-Kemal Caddesi No: 14-16 Sirkeci, Cagaloglu, Istanbul, Türkiye, Istanbul, Istanbul, TR
Price range: US$94–US$217 per night
Rating: 8.5

What guests think

Across recent reviews of Hotel Sapphire, travellers praise the central, walkable location and exceptionally friendly staff, while feedback on the property’s condition is mixed, with several noting dated areas and occasional maintenance issues that affected comfort for some.

Rooms are often described as clean and comfortable, but a few reports cite mold, worn carpets, or plumbing problems. Breakfast is frequently regarded as good to very good, though a couple guests wanted more sweet options or found it average. The area can be lively and noisy at night, and amenities like the pool were not always available; a few guests were relocated during renovations. Expect solid value with trade-offs around modernity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool feedback is mixed: one review praised it as comfortable, while another found it out of service. Beyond that, few facilities are discussed.

Related guest reviews

10

Fanny

29 Mar 2022

·

Stayed 5 nights

The location is excelent, a lot of good restaurants near by, the staff at the reception extremely helpfull an corteous; good breackfast; the room was spacious and clean, the hallway carpet is worn out.

6

Ibrahim

3 Oct 2023

·

Stayed 2 nights

Eine Renovierung des Hotels ist definitiv erforderlich.

Translate

8

Yulia

1 Jan 2025

·

Stayed 4 nights

Pool leidet außer Betrieb

Translate

8

Anastasiya

11 Jun 2023

·

Stayed 2 nights

Pros- nice location, room was clean, breakfast was decent, stuff helpful. Cons- hotel itself is very outdated. Big part of the Lobby room is dark and filled with stuff. Hotel has an access to the roof with an incredible view, but it is not in use for anything. Needed an iron, got it only on the second day. Water in the shower was not draining. And it is on the street with restaurants, so every night it was very laud from outside till 1-2am. I probably won’t stay here again unless there will be some renovations.

8

Sarah

25 May 2023

·

Stayed 3 nights

The hotel is a little tired and could do with some TLC. Was a great location ant the staff were great. Breakfast was very good. Hotel was clean. Enjoy our stay. Many thanks

10

David

21 Sept 2022

·

Stayed 7 nights

One draw back is the lack of taxi service right in front of building. Had to go half block away to catch a taxi.

8

Shaida

30 Jan 2023

·

Stayed 5 nights

The hotel is very central and within walking distance to the tram, shopping and restaurants. The front desk is extremely helpful and friendly. Breakfast was also good. Hotel, though, needs an upgrade with new carpets and room decor as well as reception area. Else a wonderful stay at the hotel.

4

shuhelah

11 Sept 2023

·

Stayed 4 nights

Location is great - walking distance to main attractions. The hotel itself is incredibly dated and is in serious need of being renovated. Anyone with asthma or a dust allergy would struggle. The hotel staff are nice and helpful- no complaints there. It's a shame, as location and staff were great. However based on the hotel itself i would not recommend.

10

Henrique M

6 Feb 2025

·

Stayed 1 night

Very well kept hotel, the staff was very friendly and the pool was very comfy!

10

süleyman

26 Sept 2024

·

Stayed 1 night

Otopark sorunu var Sirkeci garına araç bırakılabilir.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, but several reported issues like mold, dirty bathrooms, and worn carpets.

Related guest reviews

4

Anwar

27 Dec 2022

·

Stayed 1 night

Absolutely terrible experience. The room was full of mold and musty wooden smell. It triggered my Asthma. Very small and congested room. The bathroom was not so clean. Had trouble with hot and cold shower. The breakfast was below average for the price. The only positive thing is that it's 7 minutes walk from Sirkeci Marmaray station. I stayed there for only one night

6

Aldo

5 Jan 2023

·

Stayed 19,362 nights

L'hotel è a due passi dalle principali attrazioni, in zona pedonale piena di ristoranti e minimarket. Per questo c'è un po' di rumore, ma non di traffico. La struttura nelle parti comuni, è vetusta e trascurata avrebbe bisogno di manutenzione urgente. Le stanze sono sufficientemente pulite e i letti comodi con buona dotazione. La colazione discreta. Il personale è molto gentile e disponibile.

Translate

4

Elizabeth

22 Oct 2023

·

Stayed 2 nights

Really pretty bad. We had reasonable expectations but this was disgusting. I don't know for sure but I think they may have been overbooked and put us in a room under construction. The bathroom was repulsive. Black mold everywhere. We slept there the first night and when we went to shower the water was pouring directly out on the floor. We called the front desk and they said they would give us a new room later. But we wanted to shower before heading out. They found a room someone had checked out of and we stayed there for the next night. It was an updated room but far from luxury. A little cleaner but I would NOT stay there again.

10

Marco

23 Oct 2024

·

Stayed 7 nights

Comfortable, clean and good breakfast

10

Rifat

7 Nov 2024

·

Great place, location perfect, clean hotel.

10

Janet

4 Mar 2025

·

Stayed 3 nights

Wir waren das erste Mal in diesem Hotel und waren sehr zufrieden. Es ist sauber und die Zimmer sehr gemütlich. Das Frühstück war gut und ausreichend. Das Personal war wirklich sehr nett und hilfsbereit. Es liegt sehr zentral und ruhig in einer Seitenstraße. Wir kommen auf jeden Fall wieder.

Translate

4

Ayse

7 Nov 2022

·

Personal und Umgebung top alles bestens. Aber die Zimmer müssen dringend erneuert werden überall war es dreckig, im Bad war der Silikon schon überall ab, Schimmel war vorhanden, Matratzen hatten Blut spüren…

Translate

10

Meis

9 Dec 2022

·

Stayed 4 nights

Clean room and hotel. Very friendly staff. Breakfast buffet was perfect.

10

Aleksey

17 Dec 2022

·

Stayed 19,338 nights

Clean room, friendly stuff, 45 min from IST airport, close to tram and Spice Bazar

10

Saif

10 Oct 2024

·

Stayed 2 nights

Would stay here again. Very nice clean hotel

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some described as cozy or spacious, but multiple reviews note dated decor, occasional small layouts, street noise late at night, and plumbing or maintenance issues.

Related guest reviews

10

Odile

23 Sept 2024

·

Stayed 4 nights

Un très bon rapport qualité prix sur ce bel hôtel où tout le personnel était gentil.La chambre pour 3 personnes était un peu juste mais la literie très confortable. Et le petit déjeuner était top!

Translate

6

Aldo

5 Jan 2023

·

Stayed 19,362 nights

L'hotel è a due passi dalle principali attrazioni, in zona pedonale piena di ristoranti e minimarket. Per questo c'è un po' di rumore, ma non di traffico. La struttura nelle parti comuni, è vetusta e trascurata avrebbe bisogno di manutenzione urgente. Le stanze sono sufficientemente pulite e i letti comodi con buona dotazione. La colazione discreta. Il personale è molto gentile e disponibile.

Translate

10

Fanny

29 Mar 2022

·

Stayed 5 nights

The location is excelent, a lot of good restaurants near by, the staff at the reception extremely helpfull an corteous; good breackfast; the room was spacious and clean, the hallway carpet is worn out.

4

Elizabeth

22 Oct 2023

·

Stayed 2 nights

Really pretty bad. We had reasonable expectations but this was disgusting. I don't know for sure but I think they may have been overbooked and put us in a room under construction. The bathroom was repulsive. Black mold everywhere. We slept there the first night and when we went to shower the water was pouring directly out on the floor. We called the front desk and they said they would give us a new room later. But we wanted to shower before heading out. They found a room someone had checked out of and we stayed there for the next night. It was an updated room but far from luxury. A little cleaner but I would NOT stay there again.

6

Ibrahim

3 Oct 2023

·

Stayed 2 nights

Eine Renovierung des Hotels ist definitiv erforderlich.

Translate

8

Anastasiya

11 Jun 2023

·

Stayed 2 nights

Pros- nice location, room was clean, breakfast was decent, stuff helpful. Cons- hotel itself is very outdated. Big part of the Lobby room is dark and filled with stuff. Hotel has an access to the roof with an incredible view, but it is not in use for anything. Needed an iron, got it only on the second day. Water in the shower was not draining. And it is on the street with restaurants, so every night it was very laud from outside till 1-2am. I probably won’t stay here again unless there will be some renovations.

10

Janet

4 Mar 2025

·

Stayed 3 nights

Wir waren das erste Mal in diesem Hotel und waren sehr zufrieden. Es ist sauber und die Zimmer sehr gemütlich. Das Frühstück war gut und ausreichend. Das Personal war wirklich sehr nett und hilfsbereit. Es liegt sehr zentral und ruhig in einer Seitenstraße. Wir kommen auf jeden Fall wieder.

Translate

10

Daryl

19 Nov 2024

·

Stayed 1 night

Every facility and the rooms were excellent and above expectations

4

shuhelah

11 Sept 2023

·

Stayed 4 nights

Location is great - walking distance to main attractions. The hotel itself is incredibly dated and is in serious need of being renovated. Anyone with asthma or a dust allergy would struggle. The hotel staff are nice and helpful- no complaints there. It's a shame, as location and staff were great. However based on the hotel itself i would not recommend.

8

Mayte

23 Jun 2023

·

Me gustó en general mi estancia el hotel, todo el personal fue super amable, atento y amigable. Excelente servicio. El desayuno estaba bien, bastante variado para diferentes gustos, agradezco que tenían bastantes opciones de verdura. La ubicación no podría ser mejor, en una zona que queda a pie de los lugares imperdibles de Estambul, así como del transporte público, además de muchas tiendas y restaurantes, llegué una vez en la madrugada y se sentía bien iluminado y seguro. Los cons serían que las instalaciones del hotel son viejas, el aire acondicionado, lo muebles, las paredes, las alfombras, a todo le falta una renovadita, pero a mí no me molestó ese aspecto. También, por lo mismo que hay muchos restaurantes es una zona un poco ruidosa, yo personalmente tengo el sueño muy pesado y pude dormir perfecto, aunque podría ser un problema para otras personas.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and attentive across the hotel. One review mentioned poor management responsiveness.

Related guest reviews

10

Leila

19 Nov 2024

·

Stayed 5 nights

Super hôtel Petit déjeuner copieux Personnel gentil, serviable et attentionné Proche métro, proche monuments, proche commerces N’hésites pas !

Translate

4

Hanan

11 Aug 2024

·

Stayed 9 nights

Meningen var at, skulle være i Sapphire hotel men de flyttede os til Maywood hotel på grund fuld renovering. I Maywood hotel var maden rigtig gamelt, og råddnet der var et rådene æg, og ikke nok mad. Vandet smagte af benzin og der var rester på tallerknerne. Vi har gentagene gange klaget til lederen, som er den samme leder i Sapphire hotel, men han ikke ændret noget, og ville ikke tage imod vores feedback. Vores ferie er ødelagt.

Translate

10

Asaad

21 Nov 2022

·

Stayed 14 nights

Staff friendly, very helpful, hotels in need for an update

10

Hakan

12 Apr 2023

·

Stayed 5 nights

Sehr freundliches Personal. Sehr zentral. Immer wieder gerne

Translate

8

Nalan

21 Aug 2024

·

Stayed 4 nights

Hébergement bien situé personnel très sympathique

Translate

8

maria

4 Jan 2023

·

Stayed 19,361 nights

Personale gentile e disponibile.. buona colazione.. il kit cortesia ottimo con accappatoio e ciabatte..probabilmente darei una rinfrescata al bagno.. conclusione qualità/prezzo ottimo

Translate

10

Meis

9 Dec 2022

·

Stayed 4 nights

Clean room and hotel. Very friendly staff. Breakfast buffet was perfect.

10

Joan

14 Nov 2024

·

Stayed 2 nights

The staff, from the front desk to the cleaning staff were over the top friendly and helpful. It felt like home. The location was perfect. On a quiet street and close to many historical sites.

10

Danah

26 Oct 2024

·

Stayed 7 nights

GREAT BREAKFAST AND STAFF! Such a good location for tourists as it's in the heart of a bunch of attractions and steps away from the train to go to further locations. The staff were amazing, went out of their way to make sure our stay was great. Would definitely go back to the same hotel next time.

10

Luisa

15 Apr 2023

·

Stayed 6 nights

Great Hotel. Friendly staff. Amazing location. Suggest to everyone.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently highlighted as central and walkable to major sights and public transport. Some guests experienced nighttime noise from the surrounding restaurant street.

Related guest reviews

4

Anwar

27 Dec 2022

·

Stayed 1 night

Absolutely terrible experience. The room was full of mold and musty wooden smell. It triggered my Asthma. Very small and congested room. The bathroom was not so clean. Had trouble with hot and cold shower. The breakfast was below average for the price. The only positive thing is that it's 7 minutes walk from Sirkeci Marmaray station. I stayed there for only one night

6

Aldo

5 Jan 2023

·

Stayed 19,362 nights

L'hotel è a due passi dalle principali attrazioni, in zona pedonale piena di ristoranti e minimarket. Per questo c'è un po' di rumore, ma non di traffico. La struttura nelle parti comuni, è vetusta e trascurata avrebbe bisogno di manutenzione urgente. Le stanze sono sufficientemente pulite e i letti comodi con buona dotazione. La colazione discreta. Il personale è molto gentile e disponibile.

Translate

10

Antonio

13 Oct 2024

·

Stayed 3 nights

Rapporto qualità prezzo fantastico. Hotel situato in una posizione strategica che consente di raggiungere in poco tempo i maggiori punti di interesse della città.

Translate

10

Hakan

12 Apr 2023

·

Stayed 5 nights

Sehr freundliches Personal. Sehr zentral. Immer wieder gerne

Translate

8

Teresa García

10 Oct 2024

·

Stayed 5 nights

El hotel tiene muy buena relación calidad precio! Esta muy bien situado, lo único el desayuno le faltaban cosas dulces, por lo demás estupendo!

Translate

10

Mahmoud

25 Jul 2022

·

Stayed 2 nights

It was very cool stay in the heart of Istanbul city and close to the main attraction areas for tourists.

10

Joan

14 Nov 2024

·

Stayed 2 nights

The staff, from the front desk to the cleaning staff were over the top friendly and helpful. It felt like home. The location was perfect. On a quiet street and close to many historical sites.

10

Danah

26 Oct 2024

·

Stayed 7 nights

GREAT BREAKFAST AND STAFF! Such a good location for tourists as it's in the heart of a bunch of attractions and steps away from the train to go to further locations. The staff were amazing, went out of their way to make sure our stay was great. Would definitely go back to the same hotel next time.

10

Aleksey

17 Dec 2022

·

Stayed 19,338 nights

Clean room, friendly stuff, 45 min from IST airport, close to tram and Spice Bazar

10

Luisa

15 Apr 2023

·

Stayed 6 nights

Great Hotel. Friendly staff. Amazing location. Suggest to everyone.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated good to excellent with decent variety. A few guests found it average or wished for more sweet options.

Related guest reviews

4

Anwar

27 Dec 2022

·

Stayed 1 night

Absolutely terrible experience. The room was full of mold and musty wooden smell. It triggered my Asthma. Very small and congested room. The bathroom was not so clean. Had trouble with hot and cold shower. The breakfast was below average for the price. The only positive thing is that it's 7 minutes walk from Sirkeci Marmaray station. I stayed there for only one night

10

Odile

23 Sept 2024

·

Stayed 4 nights

Un très bon rapport qualité prix sur ce bel hôtel où tout le personnel était gentil.La chambre pour 3 personnes était un peu juste mais la literie très confortable. Et le petit déjeuner était top!

Translate

10

Leila

19 Nov 2024

·

Stayed 5 nights

Super hôtel Petit déjeuner copieux Personnel gentil, serviable et attentionné Proche métro, proche monuments, proche commerces N’hésites pas !

Translate

10

Marco

23 Oct 2024

·

Stayed 7 nights

Comfortable, clean and good breakfast

8

Teresa García

10 Oct 2024

·

Stayed 5 nights

El hotel tiene muy buena relación calidad precio! Esta muy bien situado, lo único el desayuno le faltaban cosas dulces, por lo demás estupendo!

Translate

10

Janet

4 Mar 2025

·

Stayed 3 nights

Wir waren das erste Mal in diesem Hotel und waren sehr zufrieden. Es ist sauber und die Zimmer sehr gemütlich. Das Frühstück war gut und ausreichend. Das Personal war wirklich sehr nett und hilfsbereit. Es liegt sehr zentral und ruhig in einer Seitenstraße. Wir kommen auf jeden Fall wieder.

Translate

8

Shaida

30 Jan 2023

·

Stayed 5 nights

The hotel is very central and within walking distance to the tram, shopping and restaurants. The front desk is extremely helpful and friendly. Breakfast was also good. Hotel, though, needs an upgrade with new carpets and room decor as well as reception area. Else a wonderful stay at the hotel.

10

Meis

9 Dec 2022

·

Stayed 4 nights

Clean room and hotel. Very friendly staff. Breakfast buffet was perfect.

8

Mayte

23 Jun 2023

·

Me gustó en general mi estancia el hotel, todo el personal fue super amable, atento y amigable. Excelente servicio. El desayuno estaba bien, bastante variado para diferentes gustos, agradezco que tenían bastantes opciones de verdura. La ubicación no podría ser mejor, en una zona que queda a pie de los lugares imperdibles de Estambul, así como del transporte público, además de muchas tiendas y restaurantes, llegué una vez en la madrugada y se sentía bien iluminado y seguro. Los cons serían que las instalaciones del hotel son viejas, el aire acondicionado, lo muebles, las paredes, las alfombras, a todo le falta una renovadita, pero a mí no me molestó ese aspecto. También, por lo mismo que hay muchos restaurantes es una zona un poco ruidosa, yo personalmente tengo el sueño muy pesado y pude dormir perfecto, aunque podría ser un problema para otras personas.

Translate

10

Danah

26 Oct 2024

·

Stayed 7 nights

GREAT BREAKFAST AND STAFF! Such a good location for tourists as it's in the heart of a bunch of attractions and steps away from the train to go to further locations. The staff were amazing, went out of their way to make sure our stay was great. Would definitely go back to the same hotel next time.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$73
February	US$77
March	US$99
April	US$119
May	US$102
June	US$94
July	US$84
August	US$88
September	US$82
October	US$99
November	US$80
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $126	3
4 $98	5 $97	6 $98	7 $97	8 $98	9 $165	10
11 $97	12 $97	13 $97	14 $106	15 $217	16	17 $165
18 $97	19 $94	20 $94	21 $94	22 $114	23 $114	24 $109
25	26 $114	27 $94	28 $94	29 $94	30 $97	31 $94

Hotel Sapphire

Prices for Hotel Sapphire

Monthly average prices

About this property

Location

Room options

Double Or Twin Room

Triple Room

Special Offer Double Or Twin Room with One Way Airport Transfer

Guest reviews of Hotel Sapphire

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Sapphire

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $106	21 $106	22 $108	23 $116	24 $121	25 $141	26 $141
27 $121	28 $125	29 $116	30 $121