Is parking available at the property?

Self-parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 4000 for adults and JPY 2000 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and should be arranged in advance.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing and arrangements should be confirmed with the property directly.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement.

What is the location of the property in relation to key landmarks?

The hotel is located in Tennoji, Osaka, within a 5-minute drive of Dotonbori and Tsutenkaku Tower, and approximately 2.8 miles from Osaka Castle and 2.9 miles from Kyocera Dome Osaka.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 8 AM to 9 PM.

What are the policies for guests staying with children?

Children 5 years old or younger stay free when occupying the parent or guardian's room using existing bedding. Additional fees apply for older children.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of JPY 5000 per night, and advance request or confirmation is required for availability.

Sheraton Miyako Hotel Osaka - Comfortable Stay

Average nightly price at Sheraton Miyako Hotel Osaka by month, last 12 months (USD)
Month	Average price
January	$120
February	$127
March	$139
April	$165
May	$137
June	$117
July	$118
August	$122
September	$208
October	$203
November	$168
December	$155

What guests think

At Sheraton Miyako Hotel Osaka, guests consistently praise the convenient transport links and courteous staff, while feedback on climate control is mixed due to centrally managed systems, and access to the pool and spa often involves extra fees and restrictions.

Many reviews describe the property and public areas as clean, though a few note maintenance wear and occasional housekeeping lapses. Rooms are often spacious with comfortable beds, but the decor and fittings can feel dated. Breakfast and on-site dining draw positive comments, with several guests recommending the buffet. Overall, expect a convenient, comfortable stay with classic facilities and some age-related trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Lap pool and spa/fitness facilities require a paid fee; the pool is lane-style, caps required, and children under 12 are not allowed. Several guests were disappointed by these restrictions.

Related guest reviews

8

Katherine

Sep 28, 2023

·

Stayed 2 nights

The staff was amazing! We travelled with 2 adults and 1 child age 10 years. Site states family friendly with a pool. But kids age 12 and under not allowed to use the pool. Also, you need to pay around 2000 yen per person per day to use it. Would not have booked this knowing hotel would charge for use and no kids allowed.

6

Christine

Aug 22, 2024

·

Stayed 3 nights

Hotellet var rent men rätt gammalt. Poolområdet var slitet och det kostade 1500 YEN att gå dit. Läget var bra nära tågstationen.

Translate

6

Bradley

Jun 16, 2025

·

Stayed 3 nights

Good but pool etc was very expensive to use. Great location though

2

Hollie

Oct 26, 2024

·

Stayed 4 nights

First walking into the hotel the reception area looks amazing, however gets worse from there. Check in was self service and prefer a personal welcoming and what times the facilities are open etc. so had to ask at reception afterwards. The rooms and corridors once you get past reception are very outdated and in our room was just a small fan that could not be adjusted. Every other hotel room I have been in in Japan has had room air con, and not having this made sleeping very uncomfortable. Also getting ready in the morning after showering the whole room is sweltering and you just want to get out. It seemed only 2 out of the 4 elevators were working and there was a que every time to get in one and waited for what felt like forever. There seems to be lots of events going on at this hotel also one night there was hoards of school children and lift after lift could not get in. Another day there was hoards of business men and women. Finally we used the pool but had to wear a swimming cap, pay to use and also was separated into lanes so was for sport use only. The pluses of the hotel were that the hotel staff were lovely and happy to help and the cleaners did a good job but overall would not come back here.

8

Carol

Sep 2, 2025

·

Stayed 5 nights

This was our second stay at Sheraton Miyako Hotel Osaka, which we chose again for its convenient location, access to transportation, and helpful staff. We enjoyed using the lap pool, but there is a separate fee for this as well as the spa facilities.

8

Steven

Oct 20, 2024

·

Stayed 10 nights

Great for transport and lovely hotel but was disappointed had to pay for swimming

6

Carol

Sep 12, 2023

·

Stayed 4 nights

Overall the staff was friendly and very helpful. I was travelling with a 5 year old, but I didn't know beforehand that the swimming pool is only allowed for over 12 years old. Also, there is a fee to use the gym and the pool. They don't inform you of this on their website, it is disappointing that they are not transparent about this information. The initial picture is very misleading, as its a picture of the swimming pool, I would not categorize this hotel as family friendly for that matter.

8

naomi

Aug 15, 2023

·

Stayed 1 night

プールがあるというので、利用したかったのですが、フィットネス専用ということだったので利用できなくて残念でした。家族連れも利用できたらよいです。。

Translate

4

Nathaniel

Aug 3, 2024

·

Stayed 2 nights

For a 4-star hotel the stay was very underwhelming. The A/C was weak and couldn't be turned up. There was no temperature control and we were hot in our rooms for the entire stay. The pool costs money to enter and I was denied entry due to having a tattoo. I understand some tattoo policies in Japan, but for an international brand, that was truly disappointing not being able to join my family and friends in the pool. Also, the pool is advertised on Expedia as a hotel pool, but it was more of a pool for working out. The location is in a great spot close to a lot of popular areas and the staff had great service, but the hotel itself is poor. Do yourself a favor and find a better spot to stay.

8

Luca

Aug 29, 2024

·

Stayed 3 nights

Struttura bella e comoda con metro vicina e fermata shuttle bus limosine proprio sotto l'hotel. Tutto perfetto, ma l'unica cosa che non mi è piaciuta è aver dovuto pagare l'accesso alla piscina. Tutti gli altri hotel in Osaka e nelle altre città del Giappone non mi avevano mai chiesto di pagare la piscina.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean and well kept. Occasional issues were reported, including bathroom cleanliness lapses, odors, missed replenishment, and an isolated cockroach sighting.

Related guest reviews

8

Brian

Jul 13, 2024

·

Stayed 1 night

Apart from the large cockroach that was in our room to greet us. It was a pleasant hotel.

8

Jungim

Feb 19, 2023

·

Stayed 3 nights

화장실청소가 깨끗이 안되서 머리카락이 뭉쳐있었구요, 담배냄새가 약간 나서 다음번엔 향초를 가져갈려고 합니다. 나머지는 모두 너무 만족해여.

Translate

8

Fujio

Oct 31, 2025

·

Stayed 1 night

清潔で、清潔感も感じられて良かったです。

Translate

8

Hisayo

Oct 26, 2023

·

Stayed 1 night

I enjoyed breakfast. Room was clean, but the bathroom was not cleaned properly; human hair and black dirts were floating when I put water in a bath tab. I had to quit to take a bath. Also, when I flushed toilet, water kept running all night.

8

Junichi

Jan 6, 2026

·

Stayed 4 nights

清潔。問題なし。荷物を預けるときなど対応は良かった。

Translate

10

Phyllis

Nov 21, 2023

·

Stayed 4 nights

Staff are very helpful ! Hotel rooms are very clean 👍👍👍👍

10

Keiko

Sep 13, 2025

·

Stayed 1 night

ロビーに着いたらすぐスタッフの方がおられて、スタッフの連携でスムーズにチェックインが行われたことに感謝。ベット及び枕の品質が最高でした。冷蔵庫等の充実さがよかった点のひとつ。建物は、40年経つけれども、清潔さが抜群でした。モーニングのオーダーもストレスなく頼めるのもいい。間違いなく素晴らしい日を過ごすことができました。女性1人でも安心して宿泊できました。全スタッフの方々ありがとうございました。

Translate

10

brian

Apr 7, 2023

·

Stayed 1 night

The Sheraton is a modern style hotel, well placed in Osaka with easy access to transport. Very friendly staff, always willing to help. Could not fault the cleanliness of the rooms and common areas. Great shopping right alongside the hotel.

6

Geok Cheng

Dec 27, 2022

·

Stayed 8 nights

Toilet shampoo was not top up for 8 days.

10

Randall

Apr 7, 2024

·

Stayed 1 night

Sheraton Miyako Osaka was extremely clean. Train station was a block away. Not many hotel dining options, but plenty of dining in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds, but interiors and fixtures feel dated, and several reviews mention limited or hard-to-control air conditioning.

Related guest reviews

10

Yaovanij

Jan 8, 2024

·

Stayed 2 nights

We enjoyed staying here. The room we booked was quite big (31sqm.) which gave us good space for packing before going back. Nice view and many restaurants nearby.

8

obayashi

Nov 26, 2023

·

Stayed 1 night

広々した部屋でバスルームも広く快適

Translate

6

Wing Kei

Feb 23, 2024

·

Stayed 2 nights

No air condition. Very hot inside the room. Toilet and shower favilities are very old.

10

Alan Osamu

Nov 15, 2023

·

Stayed 1 night

Room was large. Bed was big and comfortable.

10

DIEMTRANG

May 18, 2025

·

Stayed 1 night

We love the splendid lobby area and convenient location. However, the rooms and furnitures are outdated.

8

Sharon

Oct 28, 2023

·

Stayed 1 night

Rooms are more specious than others in Japan.

8

Yukiko

Nov 25, 2024

·

Stayed 1 night

部屋は広いですが、エアコン設備が古いのか、調節が出来ず、少々寒かったです。ホテルは近鉄上本町駅、近鉄百貨店と直結しており、ホテルの中からデパートに数歩で買い物に行けました。デパ地下には551や成城石井などがあり、観光客がほとんどおらず、地元の買い物客がほとんどで、並ばずに肉まんが買えた事も嬉しかったです。ホテルの中には、いくつかレストランがあり、大阪に住む親類とホテル内のレストランで食事が出来たことも、便利で有り難かったです。

Translate

6

Mercy

Mar 25, 2023

·

Stayed 2 nights

Easy transfer from the airport right to the hotel on the limousine bus. Hotel is next to station for easy connection. Rooms are dated but ok.

6

Mario

Jul 17, 2024

·

Stayed 3 nights

Lo mejor: El servicio es muy bueno y la cama super confortable de las mejores de mi estancia en Japón. Lo peor: El aire acondicionado muy antiguo siempre ha estado a 15 grados y unas veces teníamos frio y otras calor. Pero lo peor era el wifi, creo que hacía tiempo que no encontraba un wifi tan lento, me tenía que desconectar y usar datos de mi plan para poder navegar.

Translate

4

Maria

Nov 13, 2025

·

Stayed 1 night

The room showed too many wear and tear signs. And it was overall outdated.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional, and helpful, with smooth assistance during check-in and throughout stays. A few guests experienced slow or impersonal front-desk service.

Related guest reviews

10

Hsiu Mei

Oct 13, 2025

·

Stayed 2 nights

This hotel has a great location! It has all different stories around it. It is very convenient for all the travelers. The bus right next to it will take all the travelers to airport is a great plus to this hotel! Their staffs are very friendly and helpful.

8

Rebecca

Mar 14, 2025

·

Stayed 1 night

Friendly staff -great food, had to move rooms because of overbooking to smaller room but kind & helpful

10

yoshihiko

Jul 13, 2023

·

Stayed 1 night

いつ宿泊してもスタッフの対応がよい。チェックインからチェックアウトまで気持ちよく過ごせるホテルである。

Translate

4

Michelle

Nov 22, 2023

·

Stayed 2 nights

While the property on initial inspection is GORGEOUS, the staff took over 30 minutes to check me in. Apparently usage of their pool and gym is an extra cost on top of whatever you pay for your room. When I finally got to my room, it reeked of cigarettes. I got them to change my room. Once I finally got another room, it itself was ok. It is definitely not worth what I paid.

10

Tomohide

May 14, 2023

·

Stayed 1 night

スタッフが秀逸。急な要望にも迅速、丁寧かつ的確な対応。手際が悪過ぎる羽田空港保安検査員に爪の垢を煎じて飲ませたい。

Translate

10

Phyllis

Nov 21, 2023

·

Stayed 4 nights

Staff are very helpful ! Hotel rooms are very clean 👍👍👍👍

8

Mary Rose

Aug 6, 2023

·

Stayed 4 nights

Was surprised the front desk personnel were not accommodating and their responses were like we do not do that or we don't know especially hearing in during checked-in after coming from a long trip. This continued with similar responses on the next 2 days and so we gave up to prevent being disappointed. However, the bellboy team was very helpful, and hopefully, they would follow in their footsteps.

10

Keiko

Sep 13, 2025

·

Stayed 1 night

ロビーに着いたらすぐスタッフの方がおられて、スタッフの連携でスムーズにチェックインが行われたことに感謝。ベット及び枕の品質が最高でした。冷蔵庫等の充実さがよかった点のひとつ。建物は、40年経つけれども、清潔さが抜群でした。モーニングのオーダーもストレスなく頼めるのもいい。間違いなく素晴らしい日を過ごすことができました。女性1人でも安心して宿泊できました。全スタッフの方々ありがとうございました。

Translate

6

Setsuko

Dec 15, 2024

·

Stayed 1 night

自動チェックインに名前や番号を入れても\u3000エラーとなり日付等間違っていませんかといわれました\u3000フロントですぐ対応してもらえましたが一瞬不安になりました

Translate

10

Yu Shui

Nov 17, 2023

·

Stayed 2 nights

Thank you for the great hospitality! Room was clean and service was great! Received a complimentary cookies as a honeymoon gift from the hotel. We topped up for the international buffet breakfast and it was great! I personally like the Japanese station for the buffet breakfast. It is also convenient as there is an airport shuttle just outside the hotel which will bring you straight to Kansai international airport. Thank you Sheraton!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for transport, with direct access to the station and an airport limousine bus nearby, plus shops and dining in the area. Some find it a bit far from major tourist hotspots.

Related guest reviews

10

Hsiu Mei

Oct 13, 2025

·

Stayed 2 nights

This hotel has a great location! It has all different stories around it. It is very convenient for all the travelers. The bus right next to it will take all the travelers to airport is a great plus to this hotel! Their staffs are very friendly and helpful.

8

jun

Sep 24, 2024

·

Stayed 1 night

hotel conditions generally out dated. remotely located, nevertheless metro system is directly connected. Definitely not for tourism, may be for business purposes.

8

Carol

Sep 2, 2025

·

Stayed 5 nights

This was our second stay at Sheraton Miyako Hotel Osaka, which we chose again for its convenient location, access to transportation, and helpful staff. We enjoyed using the lap pool, but there is a separate fee for this as well as the spa facilities.

10

kimi

May 27, 2023

·

Stayed 1 night

利便性が高かった。また、室内サービスもよかった。

Translate

10

peter

Nov 24, 2024

·

Stayed 6 nights

Very convenient subway to go around , easy to walk around quite neighborhood

8

ADRIAN

Oct 31, 2024

·

Stayed 2 nights

Good location, accessible to airport.

10

Chihchen

Aug 2, 2025

·

Stayed 1 night

房間硬體很新，服務人員態度很好。交通方便，有機場利木津巴士站在飯店樓下。非常方便。

Translate

10

Stephen

Dec 23, 2022

·

Stayed 4 nights

The location is convenient but in a rather quiet neighborhood.

8

Parke

Oct 24, 2023

·

Stayed 2 nights

The breakfast was good - plenty of selection. The room was clean but small and some fixtures are old and patched. The location is right above a train station which makes it convenient especially if you plan to use the kintetsu railway. Unfortunately the JRpass is not good here. The department stores in the train station provide a lot of dining options.

10

William

Mar 22, 2024

·

Stayed 8 nights

We love hotel and we have been staying in this hotel for years whenever we visit as it’s away from the busy tourist crowd with only 3 stops to namba station. Uenomachi station is convenient to move around with direct train to Kyoto and Nara. The hotel is linked to a small mall with food and supermarket. Hotel was kind and offered to upgrade us to a junior suite during our 8 nites stay. It’s indeed a comfortable trip for me and my husband.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety, especially the buffet. On-site options exist, though a few note limited choices and prefer dining nearby.

Related guest reviews

10

Sandra

Apr 7, 2024

·

Stayed 1 night

The food and service at the buffet breakfast was excellent.

10

CHIEN NAN

May 7, 2023

·

Stayed 2 nights

房間大小有點驚豔！早餐的準備更是精彩，乾淨度一如日本飯店風格，服務也是非常到位，很超值很舒服的飯店！會想再來一次

Translate

6

christian

Jul 25, 2023

·

Stayed 3 nights

I did not like the staff not speaking proper english, the room was too small for three people (2 adults and one child) and the proposal of three beds. Sheraton hotel needs renovation, it is too old by many aspects, it does not look like a 5-star hotel. The choice for international breakfast was limited. I liked the kindness of trainee staff welcoming clients at breakfast/dining area.

10

NAOMI

Nov 21, 2025

·

Stayed 1 night

ホテル自体が美しく、特に朝食が素晴らしかったです。スタッフの方たちもとても感じが良く親切でした。また是非泊まりたいと思います。

Translate

10

Pyoungyun

Feb 14, 2024

·

Stayed 2 nights

우선 방 컨디션이 너무 좋았고 조식에서 두부, 오므라이스와 팬케익도 맛있었다. 그런데 계란 요리는 좀더 잘 익히고 팬케익도 계란을 더 촉촉히 적시면 맛있겠다. 오니기리 주먹밥은 재료를 좀 더 쓰면 좋겠다. 체크아웃 12시인 것도 좋았다

Translate

8

Yukiko

Nov 25, 2024

·

Stayed 1 night

部屋は広いですが、エアコン設備が古いのか、調節が出来ず、少々寒かったです。ホテルは近鉄上本町駅、近鉄百貨店と直結しており、ホテルの中からデパートに数歩で買い物に行けました。デパ地下には551や成城石井などがあり、観光客がほとんどおらず、地元の買い物客がほとんどで、並ばずに肉まんが買えた事も嬉しかったです。ホテルの中には、いくつかレストランがあり、大阪に住む親類とホテル内のレストランで食事が出来たことも、便利で有り難かったです。

Translate

8

Parke

Oct 24, 2023

·

Stayed 2 nights

The breakfast was good - plenty of selection. The room was clean but small and some fixtures are old and patched. The location is right above a train station which makes it convenient especially if you plan to use the kintetsu railway. Unfortunately the JRpass is not good here. The department stores in the train station provide a lot of dining options.

8

KANAKO

Mar 29, 2024

·

Stayed 2 nights

今回は２泊３日の宿泊でしたが、とても快適にすごさせて頂きました。朝食はバイキング形式でとても美味しかったです。少し高くなっても、朝食は絶対付けるべきだと思います。

Translate

10

Hyon Ae

Oct 26, 2023

·

Stayed 3 nights

도보와전철로 도톤보리 접근성이 좋으며 호텔 직원들의 친절함 👍 호텔의 조식이 서양식과 일본식 모두 맛있었음

Translate

10

Randall

Apr 7, 2024

·

Stayed 1 night

Sheraton Miyako Osaka was extremely clean. Train station was a block away. Not many hotel dining options, but plenty of dining in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $178	2 $186	3 $228
4 $154	5 $147	6 $154	7 $157	8 $179	9 $153	10 $204
11 $163	12 $137	13 $130	14 $147	15 $145	16 $149	17 $204
18 $138	19 $151	20 $147	21 $146	22 $333	23 $153	24 $188
25 $151	26 $151	27 $119	28 $126	29 $151	30 $147	31 $191

Sheraton Miyako Hotel Osaka

Prices for Sheraton Miyako Hotel Osaka

Monthly average prices

About this property

Location

Room options

Premium Suite, 2 Double Beds

Comfort Premium Room, 2 Single Beds

Executive Room, 1 Queen Bed

Executive Room, 1 Double Bed

Premium Room, 2 Twin Beds

Comfort Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Premium Room, 1 King Bed

Premium Room, 1 Double Bed

Junior Suite, 2 Twin Beds

Premium Room, 1 Queen Bed

Premium Room, 1 Twin Bed

Guest reviews of Sheraton Miyako Hotel Osaka

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Miyako Hotel Osaka

Considering this hotel for your Osaka trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $127	25 $127	26 $166
27 $117	28 $117	29 $122	30 $121