Name: Royal Panerai Hotel Chiangmai
Address: 3/9 Assadathorn Road, Tumpon Sriphoom, Amphur Muang, Ban Wiphawadi, Sri Phum, Chiang Mai, Thailand, Chiang Mai, Chiang Mai Province, Thailand
Rating: 7.48

Guest reviews

7.5

Good

Based on 5,582 verified reviews

Facilities

6.9

Cleanliness

7.3

Rooms

7.2

Service

7.3

Location

7.6

Dining

6.5

Who stays here?

Business

6%

Couple

33%

Family

17%

Group

23%

Solo

18%

6

Derek

2 Dec 2025

·

Stayed 3 nights

The room is in rough-fair condition. The staff was great. The water heater in master bath didn't work during stay. Maintenance was sent the second evening to fix it. Said "maybe" something and left. He did get the water heater working 50% in the guest bath. It goes hot to cold in cycles. The room has two seperate bedrooms which was nice traveling with kids. Beds were super firm which we liked. There is no pool and breakfast is not included nor is it served anywhere on the property. If you are looking for a good hotel and you are visiting to be in Old Town, look at google maps, zoom out till you see the square in Chiang Mai. Stay somewhere inside the square to be close to shops, food, etc.

2

Graeme

15 Nov 2025

·

Stayed 7 nights

Not sure where to begin. Couldn’t find our booking, system down, eventually got a room, no hot water, only partially cleaned, blown light bulb in bathroom. Changed room, not much better but could see in the bathroom. Bathroom had water leaks and mould, shower head not adjustable so water goes everywhere. Room service missing about 5 days out of seven. No hand towels. Bath towels paper thin, some with holes. No soap, only two tiny plastic body wash and shampoo say 15ml. I could go on and on. Avoid.

2

James

13 Nov 2025

·

Stayed 3 nights

The hotel is a complete dive. It's nothing like the pictures. It is old, dirty, things don't work, sink clogged, wifi doesn't work, staff unresponsive, no soap, no desk lamp, no nite stand lamp, no hair dryer, rooms dark and dingy. Room had strong musky smell, changed rooms, but mostly the same. went for a deluxe room, but the rooms are all the same. I would not stay here again....period

2

Claudia

12 Nov 2025

·

Stayed 4 nights

Place was awfull...no hot water, batroom curtain very dirty. Hotel does not provide you with hand soap. Receptionist tells you to use body wash or shampoo to wash your hands...terrible terrible place to stay!!!

4

inaba

7 Jul 2025

·

Stayed 2 nights

This hotel does not have a pool.

3/9 Assadathorn Road, Tumpon Sriphoom, Amphur Muang, Ban Wiphawadi, Sri Phum, Chiang Mai, Thailand

Location

With a stay at Royal Panerai Hotel, you'll be centrally located in Chiang Mai, within a 5-minute drive of Tha Phae Gate and Chiang Mai Night Bazaar. This hotel is 2.4 mi (3.9 km) from Nimmanhaemin Road and 10.6 mi (17 km) from Wat Phra That Doi Suthep.

U.S. Consulate General(0.4 Miles)

Riverside(0.4 Miles)

Muang Mai Market(0.4 Miles)

Mae Ping River(0.5 Miles)

Chang Puak Gate(0.6 Miles)

Chang Puak Market(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

No pets and no service animals are allowed at this property.

Check-in time is at 14:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Yes, airport shuttle services are available for a surcharge of THB 500 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The hotel has an elevator/lift, but it is not wheelchair accessible. Step-free entrances and wheelchair-accessible facilities are not available.

The hotel is centrally located in Chiang Mai, within a 5-minute drive of Tha Phae Gate and Chiang Mai Night Bazaar. It is approximately 1.8 miles from Chiang Mai University and 2.4 miles from Nimmanhaemin Road. The preferred airport is Chiang Mai Intl. Airport, located about 6.7 km away.

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Rollaway beds are available for a fee of THB 400 per day, and guests should request this in advance. Crib availability is not specified.

Royal Panerai Hotel Chiangmai

Amenities

Property description

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Guest reviews