Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel provides several accessibility features including elevators, wheelchair-accessible meeting spaces, and a stair-free path to the entrance.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Cherokee, just a 4-minute drive from Harrahs Cherokee Casino and 8 minutes from Great Smoky Mountains National Park. It is also close to Oconaluftee Islands Park, which is 0.7 miles away.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is open from May to August, with access available from 8 AM to 10 PM.

Clarion Pointe Cherokee Hotel in Cherokee

Average nightly price at Clarion Pointe Cherokee by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$93
March	US$81
April	US$88
May	US$91
June	US$94
July	US$103
August	US$91
October	US$103
November	US$81
December	US$82

What guests think

At Cherokee Inn, reviews highlight friendly staff, generally clean rooms, and good value, but also note ongoing renovations, inconsistent breakfast quality, poor parking-lot lighting, and periodic maintenance issues like slow or no hot water, closed pool, and malfunctioning amenities.

Guests like the convenient, quiet location near Great Smoky Mountains attractions and the casino. Room comfort is mixed: many find updated, comfortable spaces, while others report hard or very high beds, humidity or smoke smells, thin walls, and noisy HVAC. Housekeeping and room preparation can be hit or miss, with occasional missed service or supplies. Expect a budget-friendly stay with helpful staff, but check current renovation status and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are impacted by renovations: the pool is often closed, exterior signage is limited, and parking-lot lighting is very poor; the business center and an ice machine were reported out of order. Laundry facilities are available.

Related guest reviews

10

Diane

8 Sept 2024

·

Stayed 2 nights

Need to upgrade lighting in the parking lot. Too dark!

10

Keith

8 Jun 2024

·

Stayed 1 night

Good breakfast. Have Coke and Pepsi machine. Need lights in parking lot at night!!

10

Melissa

9 Aug 2024

·

Stayed 2 nights

The hotel is dated but very clean. The staff that I encountered were all very friendly. The breakfast was very good with plenty of options. The lighting in the parking lot was not good, they need to fix this asap. I have seen other reviews that mention the lack of lighting in the parking lot as well. Overall our stay was very nice and comfortable.

6

Bryan

1 Jul 2024

·

Stayed 3 nights

Housekeeping very attentive and helpful and worked hard to keep common areas clean. Property needs refreshing. Breakfast was good but towards the end of scheduled time, ran out of many items. No lighting in parking lot so very dark at night. Ok place to stay if looking to save money and you don't mind it feeling a little worn and outdated.

8

Cynthia

22 Aug 2024

·

Stayed 1 night

The motel was nice--Ice machine wasn't working, very convenient to Cherokee

8

Molly

26 May 2024

·

Stayed 2 nights

Nice large rooms - great value Pool was closed because of pump issues

8

Ann

23 Sept 2024

·

Stayed 2 nights

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

4

Deborah C

16 Jun 2025

·

Stayed 2 nights

We booked months ago and renovations are not completed. We had to move out of first roon as renovated but no furniture a refrigerator was broken...receptionist moved asap. Second room no TV working so called desk and had tofix phone. The poor hot water later in shower and sink had no plug was disappointing...then next day pool has squirl in filter again front deck and pool area had not been swept in a while...never again. Breakfast uhhh.

8

PAM

1 Sept 2024

·

Stayed 2 nights

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Brandace

6 Oct 2025

·

Stayed 1 night

Check in was easy. The room looked good. The business center wasn't working. They are almost finished with remodeling but not quite. My sheets had a couple spots that seemed not completely clean but otherwise older but nice hotel

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas very clean, but reviews also report bugs, musty odors, and inconsistent housekeeping, including missed service or leftover trash/hair.

Related guest reviews

10

Lisa

21 Jul 2024

·

Stayed 2 nights

Staff were all very personable and courteous. Breakfast was fantastic. The only negatives we encountered, the hallways smelled like mildew, the toilet in my in-laws rooms was not secure and their TV did not work. Our room was good. We had no issues.

4

Hunter

29 Nov 2025

·

Stayed 2 nights

There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.

8

Deanna

7 Nov 2024

·

Stayed 1 night

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

2

THOMAS

28 Nov 2025

·

Stayed 2 nights

We found bugs in the room both days. To our horror they were on our baby's humidifier.

2

Michelle

14 Jul 2025

·

Stayed 1 night

Ac didn’t work right. It was like a swamp. Floor was dirty.

6

Kenneth

29 Oct 2024

·

Stayed 2 nights

I booked for two nights and hanged the tag for maid service on next morning. But they didn’t do it. The receptionist told me that the breakfast will be served from 6 am but actually started at 7. And no bread for the toaster. Only bagels and muffins.

6

Joe

12 Jun 2024

·

Stayed 1 night

There was half of a soda drink left in the frig. And the trash can was about 1/3 full....not completely emptied. Otherwise, everything was OK.

10

Meredith

15 May 2025

·

Stayed 1 night

Very clean and safe.

4

Ronald

9 Dec 2024

·

Stayed 1 night

When this was Hampton Inn, it was kept up. Now it has deteriorated, carpets are disgusting, hair left in shower and sink areas. Needs to be updated and cleaned better. I have stayed there 10 plus times over the last 5-6 years and this is the worst it has ever been. I will not be back unless something is done!

6

Christopher

28 Dec 2024

·

Stayed 1 night

The staff is super friendly and the property is really nice and laid back. The only issue i had is i dont believe the room had been vacuumed because there was about 20 ladybugs on the floor near the air unit and a couple of stink bugs.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and some are newly updated, with spacious layouts for many. However, guests mention very firm or unusually high beds, humidity and noise from HVAC or thin walls, occasional smoke odors, and sporadic in-room issues such as nonworking TVs or weak fridges.

Related guest reviews

8

Jessica

19 May 2025

·

Stayed 1 night

Great stay but there was a strange humidity in the room, making the floor extremely slipping upon entering and I almost busted my butt twice. Even the carpet felt wet. Other than that, clean and great view.

6

JEFF

30 Dec 2024

·

Stayed 2 nights

The heating and cooling unit in the room was very loud and sounded like it needed maintenance. The door did not lock very securely.

8

Bob

22 Jun 2025

·

Stayed 1 night

Nice, clean, and friendly staff. Undergoing renovations, breakfast choices slim but ok, room was clean and most of all...the bed was very comfortable!

8

rhonda

2 Jun 2025

·

Stayed 1 night

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

8

Tyler

8 Oct 2024

·

Stayed 3 nights

TV didn't work kinda sucked but other than that good stay

8

Miranda

7 Sept 2024

·

Stayed 1 night

Everyone is very nice and the property is clean. Currently being renovated. The only downside was the bed, it was only 3 pillows on a king bed... found 1 more in the closet but they mashed down to nothing

6

Laurie

12 Jul 2024

·

Stayed 2 nights

The room smelled strongly of cigarette smoke. The beds were extremely firm.

8

Michael

23 Jun 2025

·

Stayed 2 nights

First room smelled heavily of smoke even though this was a “smoke free” property. Second room had not been prepared for guests and the third room the lamp was broken and the socket and bulb were hangout. I carried it down to the front desk and she got another lamp and brought it to the room. She hooked it up and it worked. The bed was the best attribute of this property.

8

Bruce

29 Jul 2025

·

Stayed 1 night

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

8

Helen

14 Oct 2024

·

Stayed 1 night

Room was ok, buffet breakfast was fine. A/C unit was as incredibly noisy and smelled damp when heating the room, left it off so sleep was possible.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and efficient at check-in. A few reports note inconsistent communication, limited access to linens after hours, a lax key-verification incident, and an inattentive breakfast attendant.

Related guest reviews

10

Faye

22 Sept 2024

·

Stayed 5 nights

Friendly & knowledge of area. My second stay this year. Saw improvements being made to enhance the property.

8

Deanna

7 Nov 2024

·

Stayed 1 night

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

8

Tommy

16 Sept 2024

·

Stayed 4 nights

I was overall satisfied with this property. The areas that needed attention looked like they were in the process of being renovated. The free breakfast exceeded my expectations. Most of the staff were friendly and helpful. Two big complaints were they gave someone a room key to my room without verifying with me that it was ok. They took the person at their word that they were my father, which he was. But they should have called and verified that it was okay. The second complaint was the designated smoking area was right out the front door where everyone loads and unloads their vehicles. You and your stuff is being permeated with cigarette smoke.

10

Rita

19 Aug 2025

·

Stayed 3 nights

Staff was very friendly and helpful

6

Chris

15 Jun 2025

·

Stayed 2 nights

Overall, the stay was ok. Some of the staff wasn't so friendly. The room was ok, it did have a musty/stuffiness to it. The beds are HARD, just an fyi. It was clean-ish. We did have to get towels and toilet paper from the front because it wasn't stocked. Semi-quiet, our last night it was a bit noisey, but nothing major. My family and I were disappointed in the breakfast. There was really nothing to it. Pancakes and waffles you cook yourself. Cereal and oatmeal. That was all. So we opted to find food some place else. (Shout out to Mabel's Kitchen)

10

Sheldon

20 Jul 2024

·

Stayed 1 night

Stay was great and the staff are fantastic!!

8

rhonda

2 Jun 2025

·

Stayed 1 night

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

10

BETTY

25 Jun 2025

·

Stayed 1 night

The employees were really nice. Got me checked in quickly.

10

James

25 Sept 2024

·

Stayed 1 night

Great place to stay. Lady at the front desk was very helpful. Breakfast was really good too. An excellent value.

10

Paula

2 Jan 2025

·

Stayed 1 night

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the Great Smoky Mountains, the GSMR, and the casino, in a generally quiet setting. Several reviews cite difficulty finding the property or feeling uneasy due to very dark parking areas and minimal signage.

Related guest reviews

10

Charles

8 Mar 2025

·

Stayed 1 night

Easy check-in, convenient location, good value. We were happy with our stay and will gladly stay again.

10

Stacey

7 Jun 2024

·

Stayed 2 nights

We loved the property, very clean, very quiet, absolutely great breakfast and free. The staff was absolutely amazing. The only complaint is the parking lot needs lights.

10

Jonghoon

4 Jul 2024

·

Stayed 2 nights

Quiet, peaceful area, easy to access Great Smoky mountains NP.

8

Christopher

20 May 2024

·

Stayed 1 night

The hotel is great. Clean, updated and affordable. Was very hard to find at night. No sign and zero street lights. The front desk told us they were trying to fix the sign. I will definitely stay here again.

8

Leslie

16 Dec 2023

·

Stayed 1 night

Very clean and nice property. Used to be a Hampton Inn, so no signage was a little difficult. I did feel very uncomfortable in the parking lot returning from event at 11pm, as it was very dark, no lighting in the parking area.

10

Brian

19 May 2025

·

Stayed 3 nights

First time to stay in Cherokee NC. Close drive to many restaurants and close to to entrance of Great Smokies National Park. Will plan on staying there on our next check thru the area.

8

Karuna

29 May 2025

·

Stayed 1 night

The location is perfect from the Great smoky mountains. The building was clean, safe and the staff were good.

10

Randy

2 Sept 2023

·

Stayed 1 night

Staff was friendly and professional. They are in the middle of switching ownership, so there was no name of the building.

8

PAM

1 Sept 2024

·

Stayed 2 nights

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Casie

10 Aug 2024

·

Stayed 1 night

It was in a good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many enjoyed hot items like waffles, eggs, and sausage, while others found the selection sparse, items missing, or service starting late. Overall quality appears to vary by day.

Related guest reviews

6

Keith

3 Aug 2025

·

Stayed 1 night

The breakfast was not like it used to be or as pictured. At least They weren’t rationing the milk this time. They used to have sausage and eggs and biscuits. This time it was only waffles and cereal.

10

Pamela

5 Aug 2024

·

Stayed 1 night

Staff was friendly and accommodating. Holtel and rooms were clean and comfortable. Great continental breakfast choices!

8

Bruce

29 Jul 2025

·

Stayed 1 night

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

10

Chelsea

13 Apr 2024

·

Stayed 1 night

I’d definitely stay here again!! Breakfast was awesome as well!!

6

Suzanne

29 Oct 2023

·

Stayed 1 night

The room was very nice; however, the parking lot was dark - lack of sufficient lighting which made it difficult to see. The venue had poor signage. It was formerly a Hampton Inn but did not have a sign indicating it was now the Cherokee Inn. Breakfast was a farce. Why have it? My husband and I left and went to Wendy's which was much better. I am undecided if I will stay there again as there are plenty of other nice places to stay.

4

Tommy

20 Jun 2025

·

Stayed 3 nights

the breakfast was not good at all there was no milk for cereal available unless you went to the desk and asked for it, there was no fruit and there was no hot food (eggs bacon,

8

Ann

23 Sept 2024

·

Stayed 2 nights

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

10

Paula

2 Jan 2025

·

Stayed 1 night

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

6

linda

4 Jul 2024

·

Stayed 1 night

There was no lighting in the parking lot- extremely dark. No hot food ready for breakfast but person in charge of food was out smoking. There was at least 10 people waiting. We were not able to wait and booking a hotel with breakfast was one of the reasons to pick this hotel.

10

Timothy

2 Aug 2024

·

Stayed 3 nights

Extremely courteous and helpful staff. Convenient location to local attractions. Breakfast was included with stay and was great each day.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $224
18 $91	19 $106	20 $92	21 $92	22 $92	23 $208	24 $208
25 $81	26 $83	27 $83	28 $83	29 $77	30 $142	31 $127

Su	Mo	Tu	We	Th	Fr	Sa
1 $78	2 $83	3 $70	4 $70	5 $75	6 $152	7 $150
8 $70	9 $68	10 $67	11 $67	12 $68	13 $96	14 $101
15 $68	16 $67	17 $70	18 $70	19 $70	20 $103	21 $104
22 $70	23 $69	24 $68	25 $69	26 $67	27 $149	28 $149
29 $68	30 $70

Clarion Pointe Cherokee

Prices for Clarion Pointe Cherokee

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Clarion Pointe Cherokee

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Clarion Pointe Cherokee

Prices for upcoming dates