Hampton Inn & Suites Mansfield-South @ I-71

The hotel was under renovation and so there were some maintenance issues. The Staff was accommodating and gave us another room due to a running toilet. The new rooms sink drain was backup and so I’m sure once the renovations are complete, these issues will be addressed. Overall it was a nice stay!

Our room was nice we didn’t have many problems. Only problem we had was the pool area, when I first ask her she told me it closes at 9pm but in the papers it says 10, then we get down there around 9 there’s like 6-8 kids in there screaming yelling, I decided not even to get in because of it and the pool was my biggest reason for booking. I don’t see why they don’t let the adults have that area for at least an hour. Some like to swim when it’s not super loud

Property undergoing renovation, which it needs

Hotel is clearly being renovated but there was no interruption in our stay. Room was clean, breakfast was amazing and staff is extremely friendly and helpful. Would stay here again!

I liked the "suite shop" -- great idea, great selection!

This property was convenient for our business trip. Clean rooms, fitness center, and fast check-in process.

The staff was friendly and helpful. The hot breakfast was great with a good variety of hot foods, fruits and pastries. The lady staffing the breakfast was very upbeat and friendly and helpful. My grandchildren loved the pool and weight room. There was plenty of well lighted parking. The rooms were a little dated, but very clean, quiet and comfortable beds. Everything I expected in this price range room.

Only negative is that the pool was closed due to renovations.

Great location. Very nice hotel for the price. Great amenities. Staff was very friendly.

It is in a great location off the interstate and has a few restaurants around. The property is clean. Pool down for repairs. The bed was way too stiff, pillows were pretty much useless as no amount of fluffing could make them beyond flat and thin. Sheets kept coming off. There was some mold in the shower.

Ive stayed at many Hampton Inn hotels, and this one was the dirtiest, most rundown I've seen. We reserve king size suite amd when we arrived we asked for a 1st floor room near a door (I'm recovering from major surgery on my foot and use a cane ir crutches to get around), and they accompdated us by charging us an additional $30-$40! - the bathtub was filthy with ground in grime. The flooring the bathroom was pull ¾ of an inch away from the tub affording a breading ground of bacteria, mold and rot. -tge coffee pot has old coffee grounds in it from who knows when. -we spilled a little water in the entry hallway and when we wiped it uo with a paper towel it came up black with dirt and filth. God only knows when any of those floors were properly washed. Needless to say we felt better leaving our shoes on until we went to bed. -wallpaper was coming off the walls in several places. In general, poorly maintained, dirty and unaccomodating to my medical issue. This is by far the worst Hampton Inn i have ever stayed in. We were driving home and needed a place to stop for the night. Ther were other less expensive options, but we chise to pay more based on our past experiences at Hampton Inn.

Room was Spotless, staff was friendly, stay was comfortable!

Star was friendly and helpful. It was right off the highway with plenty of quick fast food places to grab a meal. My only issue was the cleanliness could have been a bit better. I found a stray hair in the bathroom that made me question a bit, and the sheets that were already in the pullout couch were rather disheveled making us question if they had been changed after the last person used it. Since we were on the first floor I quickly walked down to the front desk and voiced my concern and the gentleman there quickly brought us fresh bedding from the laundry room to replace that.

Breakfast was good. Staff friendly. Room could’ve been a little cleaner. Over all ok stay for one night.

We had to leave at midnight after finding a bedbug… having no where to stay we had to drive a hour and 20mins home

Room was somewhat dirty. Mirror had fingerprints all over it. Bobby pin on bathroom floor, along with dirt. Old bathtub. Shower curtain barely reached top of bathtub. Water did not drain properly during shower.

Location wasn’t too far off the interstate directly across from the Ohio Hwy Post. It was very quiet when we arrived at almost 10pm. The staff were all helpful and friendly! The only “complaint” is that the shower head could be updated. The room was super clean and the beds were very comfy. Would recommend and stay again!

Overall was a good stay. The bed was very comfortable but the pillows were flimsy and went flat too easy. There was a hair tie in the track of the bathroom door. The a/c was loud when running. None of these would keep me from staying again.

Had left at 5 am due to my kids waking up covered in bed bug bites. Stayed in room 224.

Room was very clean. Very spacious

Loved our view suit overlooking the woods.

We paid a high price for this hotel room and it was definitely not worth the price. Things seemed clean, but the condition of the room was poor. The room with the toilet and shower needs a complete gut. The finishes in the room were just unacceptable. The AC never cooled the room down sufficiently. It was one small AC for a large room with five people in it. It was not adequate. The mattress was so so. It was definitely worn and I did not sleep well. The refrigerator was a joke. The freezer was so tiny that we couldn’t even put our ice packs in it. The person at the front desk graciously put our ice packs in a freezer downstairs. I did appreciate the spacious room. And, I appreciate the liquid hand soap instead of having to open the small bar soap. And, I love the provided shampoo, conditioner, and body wash. But, I would try to never stay at this hotel again.

Lots of noise at night. Workers doing renovations are staying on our floor and they come in late and were noisy. Rooms are average but noise is worse than most hotels. Big gap in our door could allow someone to invade privacy.

The room was clean, but the beds were too soft. I woke up with a backache. It was overpriced compared to other Hampton Inns we have stayed and not as nice. The breakfast was fine and the lady at the breakfast bar was great, working very hard and pleasant.

Very nice, comfortable and spacious room. Shower head was attached to a hose and was really convenient. Would stay here again.

The hotel had been obviously remodeled with good results. The beds were comfortable, with adequate space. My only complaint would be the wi-fi connection. After filling out an unnecessary form, I would lose my connection, and then be asked to fill out the same form. I also lost my connection in the lobby and the was asked give the same info. I gave up.

Huge room, very quiet and comfortable bed. Easy check in process and very friendly staff.

It is in a great location off the interstate and has a few restaurants around. The property is clean. Pool down for repairs. The bed was way too stiff, pillows were pretty much useless as no amount of fluffing could make them beyond flat and thin. Sheets kept coming off. There was some mold in the shower.

Room was very clean. Very spacious

Staff was top notch! We stayed 2 nights for a race. Traveled from NC. First night was not very good sleeping, due to the air conditioning kept “short cycling” meaning turning on and off every few minutes. It was load enough to wake us all throughout the night and it was not very cool. The next day we were at the track all day and we got a text asking how are stay has been. So we complained about the room. We were told a ticket was put in to have it fixed. When we returned after all day at the track, air has not been fixed. So we messaged back and was told no one would be out to fix it today since it was Sunday. So we asked if we could possibly change rooms and we did. Great night sleep the second night. The guy at the front desk was so nice. I never expect perfection, things happen, but I do expect good service. This was exceptional!

Breakfast attendant did great. Front desk folks were exceptionally friendly. Room was in good condition. Layout of room was unique. Place smelled good. Maintenance guys were even friendly. It seemed like the employees were generally happy people which was so nice.

Front desk clerk was very polite and thoughtful taking the time to ensure that our stay was the most hospitable. Breakfast staff was very helpful and considerate of making sure I was given a tray to take my meals up to my room for myself and child. Overall, a very pleasant and friendly staff.

The woman working the front desk was so kind and helpful. I wish I remembered her name. She worked the evening shift on 11/14. Thank you again. You made the stay amazing!

Great Staff!!

We typically always stay at Hamptons for several reasons. This one had a great staff in every area!! Front desk, breakfast folks, as well as housekeeping! Housekeeping folks were absolutely amazing! Typically you don’t get to interact with them much, but this time we did. Due to some confusion our room being ready when it wasn’t, with 5 grandkids and carts of luggage it was a little irritating and stressful. We mentioned it to the housekeeping crew and the young lady SPRUNG into action immediately!! Her fellow coworkers jumped in and helped her get started and they had it done in great time! I was thoroughly impressed with their kindness, and readiness to help us. Their apologies weren’t necessary as mistakes happen, but their actions made up for it instantly. GREAT JOB!! I hope they get recognized by their upper people. Cleanliness, good breakfast with great variety as well as some of the most comfortable bedding, Hampton doesn’t disappoint.

The night desk person Devin is very warm, welcoming, friendly, thoughtful, kind, and helpful. He deserves a raise and definitely a well deserved mention.

The staff at the breakfast bar was rude as can be. She was getting mad at guest for making messes even yelled at a 17 year old boy for leaving the lid up on the eggs. And While she was in the kitchen cooking. She was literally yelling at the top of her lungs and said that everyone out there is eating breakfast lunch and dinner when it’s just a effing breakfast bar. And she shouldn’t have to refill the waffle mix up twice. Meanwhile, there was people in non-uniform who was clearly her friend or maybe staff on a day off and the lady went back and got a box of bags from the the cabinet top shelf as I watched her and filled up Ziploc bags full of food to take out with her. This was who she was ranting too. The non uniform person had her kids in the dining area wrapping waffles in foil to take with them…. My son and a bunch of his football team members and their families stayed there last night after our football game and that lady was less than hospitable. There wasn’t anything to make her have said behavior. My family and I reported it to the front desk. People who paid for themselves and their families to stay and have breakfast the next morning should not be met with such rudeness for eating food they paid for simply because the lady had to do her job.

We checked in late at night and front desk staff was very friendly, helpful.

Would never stay in this hotel or recommend it to anyone . Staff was not helpful when we asked them to change the room because it was very outdated. We had to call Expedia to try to speak with hotel and even offer to pay extra but hotel still refused stating that they have strict policy. We travel a lot and never had such a problem ! We were very disappointed and had to check out a day earlier to move to another hotel !

Staff was top notch! We stayed 2 nights for a race. Traveled from NC. First night was not very good sleeping, due to the air conditioning kept “short cycling” meaning turning on and off every few minutes. It was load enough to wake us all throughout the night and it was not very cool. The next day we were at the track all day and we got a text asking how are stay has been. So we complained about the room. We were told a ticket was put in to have it fixed. When we returned after all day at the track, air has not been fixed. So we messaged back and was told no one would be out to fix it today since it was Sunday. So we asked if we could possibly change rooms and we did. Great night sleep the second night. The guy at the front desk was so nice. I never expect perfection, things happen, but I do expect good service. This was exceptional!

This place is convenient to food and family. Just what we are looking for when we are in the area.

Great location near I-71

It certainly was nothing special. Also in a poor area with limited dining.

This was great for us on our trip up to Blossom Music Center! It was right off the interstate & only an hour 10min drive!! That was with crazy traffic on a Friday!! Very clean, great breakfast & very kind staff!

Great Spot for Mansfield. In the soul of the area and great staff. Quiet sleep and close to a nice Wal-mart.

It was a great hotel by the exit and all the surrounding necessities.

Location to freeway is convenient

Good all around location. Close to freeway and right across the street from the state police post (so risk of car break ins are extra low 😀) Clean and close to basically anything you woikd need while away from home.

It was very quiet and clean and you felt very safe at this hotel location!

Location wasn’t too far off the interstate directly across from the Ohio Hwy Post. It was very quiet when we arrived at almost 10pm. The staff were all helpful and friendly! The only “complaint” is that the shower head could be updated. The room was super clean and the beds were very comfy. Would recommend and stay again!

Great breakfast. Dining area clean. Room was some what dated.

Everything thing was great except for the eggs at breakfast. VERY dry and cold.

Breakfast was great! Many choices of food.

This was great for us on our trip up to Blossom Music Center! It was right off the interstate & only an hour 10min drive!! That was with crazy traffic on a Friday!! Very clean, great breakfast & very kind staff!

The staff at the breakfast bar was rude as can be. She was getting mad at guest for making messes even yelled at a 17 year old boy for leaving the lid up on the eggs. And While she was in the kitchen cooking. She was literally yelling at the top of her lungs and said that everyone out there is eating breakfast lunch and dinner when it’s just a effing breakfast bar. And she shouldn’t have to refill the waffle mix up twice. Meanwhile, there was people in non-uniform who was clearly her friend or maybe staff on a day off and the lady went back and got a box of bags from the the cabinet top shelf as I watched her and filled up Ziploc bags full of food to take out with her. This was who she was ranting too. The non uniform person had her kids in the dining area wrapping waffles in foil to take with them…. My son and a bunch of his football team members and their families stayed there last night after our football game and that lady was less than hospitable. There wasn’t anything to make her have said behavior. My family and I reported it to the front desk. People who paid for themselves and their families to stay and have breakfast the next morning should not be met with such rudeness for eating food they paid for simply because the lady had to do her job.

Great staff and clean rooms. The best breakfast ever!

Staff was fantastic and so was the breakfast buffet!

Staff was very friendly and helpful. Morning buffet was clean, well tended and had many options to choose from.

The staff was friendly and helpful. The hot breakfast was great with a good variety of hot foods, fruits and pastries. The lady staffing the breakfast was very upbeat and friendly and helpful. My grandchildren loved the pool and weight room. There was plenty of well lighted parking. The rooms were a little dated, but very clean, quiet and comfortable beds. Everything I expected in this price range room.

Both with checking in and checking out, the front desk personnel was friendly and helpful. What stood out to me the most was the lady that was singlehanded running the food area for the 2 days we were there. She was friendly and concerned for the health safety of all the people walking through the food lines. I appreciated how hard she worked to keep up with the demand needed to feed everyone. Nice job!!