Name: Candlewood Suites Sterling by IHG
Address: 45520 East Severn Way, Dulles Town Center, Sterling, Virginia, United States of America, Dulles Town Center, Loudoun County, US
Price range: US$98–US$165 per night
Rating: 8.33

What guests think

At Candlewood Suites Sterling by IHG, travellers repeatedly praise the friendly, helpful staff and welcoming front desk, while feedback also highlights a convenient setting for errands and dining, balanced by occasional complaints about odors or dated areas.

Guests value in-room kitchens, a fitness room, and free self-service laundry. Rooms are typically comfortable, with a few isolated issues such as an uncomfortable mattress or temperature control. Overall, expect a practical, self-catering stay supported by friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the in-room kitchens and free guest laundry; the fitness room is also mentioned. One review noted the laundry can be busy due to long-term guests.

Related guest reviews

6

Charles

15 Apr 2024

·

Stayed 1 night

Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.

10

Howard

21 Aug 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

4

Kathleen

5 Jun 2023

·

Stayed 1 night

The place was clean but no cups, coffee or ice in the room

10

Deborah

2 May 2025

·

Stayed 1 night

Very awesome. We were able to wash our clothes for free. Very friendly staff.

8

daniel

12 Oct 2025

·

Stayed 1 night

Only issue was during this stay there were a lot of contractor vehicles in the parking lot so it was hard to find a parking spot

8

Emilio

18 Oct 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

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4

David S

9 May 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Audra

7 Apr 2024

·

Stayed 2 nights

I like it but i wish they have ice maker

10

Shagufta

17 May 2024

·

Stayed 1 night

Everything is fine but no breakfast

10

Sue

21 Jun 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

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Cleanliness

Many reviews describe clean rooms or a clean environment, but multiple guests report musty or mildew odors in hallways or some rooms, along with occasional maintenance issues and worn areas.

Related guest reviews

2

Mike

25 Jun 2023

·

Stayed 1 night

Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.

6

Patrick

2 Aug 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

8

Martin

3 Jun 2023

·

Stayed 2 nights

Convenient pleasant, clean and efficient.

10

Christa

17 Nov 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

10

Tarek

9 Mar 2024

·

Stayed 2 nights

Very welcoming and supportive and very clean

6

Ruben E

1 Feb 2025

·

Stayed 3 nights

Room is fairly clean. floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.

4

David S

9 May 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

6

Fred

29 Jun 2025

·

Stayed 1 night

Smelled like mildew or mold

8

Otto

23 Feb 2026

·

Stayed 7 nights

Clean room, though hallways and elevator left something

10

Alexander

25 May 2025

·

Stayed 2 nights

Clean environment and very friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable. There are isolated complaints about an uncomfortable mattress or dated finishes.

Related guest reviews

2

Mike

25 Jun 2023

·

Stayed 1 night

Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.

6

Charles

15 Apr 2024

·

Stayed 1 night

Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.

10

Howard

21 Aug 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

6

Patrick

2 Aug 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

10

Christa

17 Nov 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

6

Ruben E

1 Feb 2025

·

Stayed 3 nights

Room is fairly clean. floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.

8

Emilio

18 Oct 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

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4

David S

9 May 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Sue

21 Jun 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

10

Brock

25 Mar 2023

·

Stayed 1 night

It is nice and comfortable.

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Service

Service is frequently praised as friendly, attentive, and helpful, with easy interactions at the front desk. A few reports cite poor treatment or booking confusion.

Related guest reviews

10

Alice

5 Sept 2025

·

Stayed 2 nights

Staff at this hotel are extremely attentive and quick to address any questions or concerns. Very friendly and helpful.

10

Deborah

2 May 2025

·

Stayed 1 night

Very awesome. We were able to wash our clothes for free. Very friendly staff.

2

Mohsin

25 Jun 2023

·

Stayed 1 night

Front desk person was an absolute nightmare. I had a picture of my Id and my physical credit card he gave us a hard time like we were criminals. It was me my 7 year old and my wife what a shame.

10

Christa

17 Nov 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

10

Max

3 Feb 2025

·

Stayed 1 night

Would totally go back to this place thank you for the great service

10

JASON

3 Jan 2026

·

Stayed 2 nights

Adiba Sultani was amazing and made our stay easy and enjoyable.

10

jorge

2 Jul 2023

·

Stayed 1 night

Front desk people very nice and awesome

10

Luke Henry

19 Oct 2025

·

Stayed 12 nights

Easy check in, convenient location

10

Terry

3 Nov 2025

·

Stayed 1 night

Staff is nice.

10

Alexander

25 May 2025

·

Stayed 2 nights

Clean environment and very friendly staff

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Location

Location is consistently described as convenient, near shopping and restaurants and suitable for local events. One review mentions an industrial feel to the surroundings.

Related guest reviews

10

Betty

17 Jan 2025

·

Stayed 7 nights

Good hotel and convenient

10

Trina

17 Mar 2024

·

Stayed 2 nights

Buena ubicación

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10

Howard

21 Aug 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

8

Isaac

25 Sept 2023

·

Stayed 3 nights

Next to Walmart and restaurants.

6

Patrick

2 Aug 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

8

Martin

3 Jun 2023

·

Stayed 2 nights

Convenient pleasant, clean and efficient.

8

Emilio

18 Oct 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

Translate

4

David S

9 May 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Thomas

24 Apr 2024

·

Stayed 2 nights

Great location for my stay

10

Luke Henry

19 Oct 2025

·

Stayed 12 nights

Easy check in, convenient location

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Dining

Not enough information in reviews.

Related guest reviews

10

Howard

21 Aug 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

4

Kathleen

5 Jun 2023

·

Stayed 1 night

The place was clean but no cups, coffee or ice in the room

10

Shagufta

17 May 2024

·

Stayed 1 night

Everything is fine but no breakfast

10

Sue

21 Jun 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$101
March	US$115
April	US$118
May	US$124
June	US$151
July	US$142
August	US$123
September	US$142
October	US$141
November	US$117
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $154	17 $123	18 $119	19 $119
20 $103	21 $128	22 $128	23 $136	24 $135	25 $116	26 $109
27 $101	28 $125	29 $129	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $123	3 $132
4 $112	5 $137	6 $151	7 $141	8 $132	9 $153	10 $165
11 $120	12 $144	13 $152	14 $148	15 $132	16 $98	17 $131
18 $116	19 $128	20 $144	21 $148	22 $141	23 $141	24 $157
25 $116	26 $136	27 $144	28 $144	29 $127	30 $123	31 $120

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Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Double Beds (Full Kitchen)

Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility)

Suite, 1 Bedroom (Full Kitchen)

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Studio Suite, 1 Queen Bed (Full Kitchen)

Studio Suite

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Sterling by IHG

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