Candlewood Suites Sterling by IHG

Parking was hard to find. Very full lot.

I checked in at 3:15 and immediately upon entering my room, I noticed that it was warm. I set the thermostat to 67 and saw no change. Contacted the front desk and a technician was dispatched. He literally replace the unit 2 times. After initially working, the unit quit working properly. Needless to say, it was a very hot night. As I was leaving in the early morning, I spoke to the front desk clerk and he said he would let the manager know. Very disappointed!

Thanks a lot! Good service and hotel!

Parking gets full near the front entrance, but there's always a spot available. Room was clean, quiet and comfortable. Toilet didn't flush right in my room, place was a bit worn. Had a slight issue with getting a partial refund when having to leave a day early - front desk didn't understand the policy, but management did.

The room was very spacious and the kitchen was nice. The bed was very comfy! The water pressure was great in the shower. Full size bath products were installed which was awesome. The desk staff were friendly. I did find dust in the bedroom and bathroom exhaust fan. The outdoor porch area was small and jammed up. There was a very loud vehicle that had it’s bass blaring by our room that shook our room, gave me a headache, and made the dog bark.