Otter Hotel
Property description
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Guest reviews
Superb
Based on 1,874 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Otter Hotel, guests consistently praise rooftop hot pools/sauna and mountain views, friendly service, and clean, modern rooms, while noting the location is at the quiet end of Banff with free bus passes for easy access.
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Shenna
3 weeks ago
·
Stayed 1 night
Jasmine
4 weeks ago
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Stayed 2 nights
Amandeep
4 weeks ago
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Stayed 1 night
Arnaldo
last month
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Stayed 1 night
JASON
25 Apr 2026
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Stayed 1 night
Location
With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Upper Hot Springs.
Victoria Glacier(0.3 Miles)
Surprise Corner(0.7 Miles)
Banff Lake Louise Tourism Bureau(0.9 Miles)
Banff National Park Information Centre(0.9 Miles)
Canadian Ski Museum West(0.9 Miles)
Banff Off-Leash Dog Park(0.9 Miles)
FAQs
Yes, free self-parking is available on-site.
Breakfast is available at the on-site restaurant, Good Folk, serving satisfying meals.
Yes, the hotel allows pets in specific rooms with a fee of CAD 30 per pet, per day. Service animals are exempt from fees.
Check-in is from 16:00 until 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, subject to availability.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.
The hotel is located in Banff's Uptown District, within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. It is approximately 11.7 miles from Banff National Park and 3.6 miles from Upper Hot Springs.
The hotel does not mention having a swimming pool, but it does feature 2 hot tubs for relaxation.
Children are allowed at the hotel, and there is no minimum age requirement for children to stay for free.
The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.
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