Name: Holiday Inn Roanoke-Tanglewood-Rt 419&I581 by IHG
Address: 4468 Starkey Road, Roanoke, Virginia, United States of America, Roanoke, Virginia, US
Price range: $85–$214 per night
Rating: 8.08

What guests think

At Holiday Inn Roanoke - Tanglewood Route 419 & I 581 by IHG, guests praise clean, comfortable rooms, friendly staff, and a convenient location near restaurants and highways, while noting renovations that sometimes affect common areas, elevators, and noise levels.

Dining feedback is mixed, with some enjoying the restaurant or breakfast while others found food cold, mediocre, overpriced, or service stretched. Guests also report occasional maintenance or housekeeping lapses, including broken or missing room items, inconsistent servicing, and cleanliness concerns in some areas. Expect updated rooms, and use recent reviews to gauge dining and on-site activity levels for your dates.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are affected by ongoing renovations, with occasional elevator outages and loud events in common areas; the gym is basic but usable, and one review praised the pool area.

Related guest reviews

6

Gordon

Oct 17, 2025

·

Stayed 1 night

Gym was fairly basic, but it provided the weights I needed to get in a morning workout.

4

Hillary

Oct 7, 2024

·

Stayed 1 night

It did not seem worth the $150/night. A lot of construction - non working elevators. Bar was closed early and no one around to ask questions.

10

Austin

Sep 6, 2025

·

Stayed 3 nights

Very nice pool area, super friendly staff, awesome housekeepers and relatively quiet hallways. Easy and convenient dining and entertainment options within walking distance!

4

James

Feb 24, 2024

·

Stayed 1 night

I was not notified that the hotel was under an extensive renovation when I booked it. There was construction dust and debris in the common areas and the staff seemed disinterested. The room was clean, but the breakfast buffet had sat in the warmers way too long and was almost inedible.

10

John

Jun 23, 2024

·

Stayed 2 nights

Even though common areas were getting a facelift, our room was new and clean

2

stephen

Jan 1, 2024

·

Stayed 4 nights

Building was under construction the whole time we stay thru Christmas. Noisy. One elevator was out of order. They change the floors in the rooms from carpet to laminate flooring. When some above you closes a door or drops something, it sounds like a Bonn went off. I have stayed in this hotel for over 16 years. My family lives near by so it’s been convenient during holidays. We ate dinner in the restaurant one night and the bar tender was also the waiter. Over 3 hours waiting for food and drinks. Still gave him a 20 % tip. Not his fault that the hotel was also under staffed. Sadly, I will never stay here again and if it wasn’t for my family and Christmas, I would have left after the first night.

8

Randall

Mar 17, 2025

·

Stayed 3 nights

Mostly positive experience. Only exception was one elevator did not work and there was a false fire alarm going off from 3:10 am until about 3:30. Seems like maintenance is slacking on getting things fixed. Breakfast was inexpensive but its quality showed why. Fortunately, the more important factors were all very good

6

Kathryn

Jul 28, 2025

·

Stayed 2 nights

The room was quiet on the 5th floor. The staff was friendly. The hotel had parties both Fridayand Saturday until 2am with DJs. You couldn’t enjoy anywhere on the first floor because of thumping subwoofer. It was very loud. Even outside seating areas couldn’t be enjoyed because of how loud the music was.

6

Luanne

Jun 6, 2024

·

Stayed 1 night

Property is under construction.

10

Cara

Jun 26, 2024

·

Stayed 3 nights

Even in middle of renovation everything was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and some public areas very clean, while others reported dirty bathrooms or fixtures, trash left after events, and unclean common areas.

Related guest reviews

4

Q

Nov 4, 2024

·

Stayed 6 nights

All the exterior doors were unlocked It was unsafe The elevator was filthy The floors by the elevator were filthy there was a bunch of dead bugs by the cooler area by the elevator as you go into the room it looks clean but as you look at around the bed it's filthy around the bed by the wall is filthy there's dead bugs on top of the cooler we stayed in this hotel for 5 days and when they did come into the room all they did was make the bed and wipe off the top of the dresser area they would slap some new towels on the counter in the bathroom around the toilet is filthy there was urine on the toilet that never got wiped up The sink interior never got wiped out The floor never got swept or mopped in the room the little table next to the chairs in the corner of the room never got wiped off The body wash in the shower emptied and they never filled it there was what looked like a feces stain on the couch in the corner of the room that took us three times of telling them about it for them to get it cleaned up on the bed skirt on the side of the bed skirt there bodily fluid on the bed skirt and as we checked out we told the guy at the counter at the front desk about it and he did not apologize he did not offer money off of the room or anything and he rolled his eyes at us

10

eric

Jan 5, 2026

·

Stayed 2 nights

Clean room. Easy check-in and out. Great location- near variety of restaraunts and stores.

4

James

May 14, 2023

·

Stayed 1 night

This hotel is NOT clean. Lobby sofas have dirty covers thrown over them (to cover what?), laundry was piled outside every door down the hallway, the “fitness room” had become a storage area of old mattresses. This felt like a $59/night motel - yet we paid almost $300/night. Staff was friendly though.

4

Savannah

Jun 27, 2025

·

Stayed 2 nights

I was put in a different room than what I paid for because I had my dog (a 10 pound, non shedding pomapoo), and the room was unfortunately dingy and unkempt. I don’t know if maybe they don’t put as much quality care into the rooms on the pet floor, or if every room is like that, I can only speak to the room I was in. The room overall felt dirty. There was human hair all over the place from the beds to the tub. The toilet seat was broken. The outlet between the beds was coming out of the wall, literally just dangling there. The lamp covers were either broken or just didn’t fit b/c they were also just hanging off the lamps. The tub was not clean enough to feel comfortable taking a shower. I only spotted 1 bug in my room, so I guess that wasn’t too bad considering. The building itself like the hallways and elevators seemed old and grimy. I was grateful to be just a 10 minute drive from the hospital (my reason for being in the area), but I wouldn’t stay there again.

10

Amy

Dec 19, 2022

·

Stayed 1 night

Check-in was fast and easy, very friendly staff. Room was clean, bed and pillows were comfy.

10

Amber

Oct 5, 2025

·

Stayed 1 night

The room was very clean and the beds were super comfortable. Hubby and I had a "local" night away with no kiddos and it was peaceful. Slightly disappointed in the shower, the shower head was dirty and it squealed when turned on. Otherwise, our stay was wonderful!

10

Jayy

Aug 13, 2025

·

Stayed 1 night

Easy access, easy booking. Clean all over

6

Jennifer

Jan 30, 2025

·

Stayed 1 night

Concierge was lovely. TV didn’t work. Toilet was filthy. Tub clearly hadn’t been cleaned.

10

Timothy

Mar 9, 2025

·

Stayed 1 night

The lobby was spotless, the hallways were spotless, my room was spotless. It felt spacious and comfortable. The bed was comfortable and I slept great. It was nice and quiet. The breakfast was good, and the bacon was especially delicious.

6

Susan

Jun 24, 2025

·

Stayed 3 nights

My room was spacious but there were really no perks. All of the soaps and bath products were fastened to the wall making them difficult to access. There were no glasses in the room— only plastic cups for water or other cold beverages. There were several parties held during my stay. The morning following the parties, trash ( dropped plastic forks and cake crumbs, popped balloons) remained on the floor in the main hallway that takes you to the lobby. Not a very good look for your brand and just a messy appearance that reflects an attitude of not caring.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as comfortable or spacious with good beds, but some guests noted sterile decor, HVAC or TV issues, light leakage, and bathroom water pressure or temperature problems; a few reported noise from events or hard flooring.

Related guest reviews

4

Diana

Mar 3, 2025

·

Stayed 1 night

We had requested an ADA accessible room. It was not. Tried for an hour and contacted the front desk to get the t. V to work to no avail. Drunks in hall woke us at three a m and then banged on our door again at five a m. The room was clean. The staff was nice. But the problems we had really soured the experience

6

rodney

May 2, 2025

·

Stayed 1 night

The bed was messed up we did not have no towels to wash myself with in the AC was very noisy

4

Larry

Dec 3, 2024

·

Stayed 1 night

I was promised a wake up call, didn’t get it Bathroom cold made for uncomfortable showers To much light came through window shade and no way to darken room

10

Troy

Oct 17, 2025

·

Stayed 2 nights

Everything was fresh, clean and smelled nice. AC worked amazingly. Big pillows were GREAT, made the bed and sleeping more comfortable. Only complaint was lack of water pressure at shower head, but this seems to be the norm everywhere.

10

Courtney

Jan 22, 2025

·

Loved how clean and nice the room was. Very spacious.

10

Amber

Oct 5, 2025

·

Stayed 1 night

The room was very clean and the beds were super comfortable. Hubby and I had a "local" night away with no kiddos and it was peaceful. Slightly disappointed in the shower, the shower head was dirty and it squealed when turned on. Otherwise, our stay was wonderful!

2

stephen

Jan 1, 2024

·

Stayed 4 nights

Building was under construction the whole time we stay thru Christmas. Noisy. One elevator was out of order. They change the floors in the rooms from carpet to laminate flooring. When some above you closes a door or drops something, it sounds like a Bonn went off. I have stayed in this hotel for over 16 years. My family lives near by so it’s been convenient during holidays. We ate dinner in the restaurant one night and the bar tender was also the waiter. Over 3 hours waiting for food and drinks. Still gave him a 20 % tip. Not his fault that the hotel was also under staffed. Sadly, I will never stay here again and if it wasn’t for my family and Christmas, I would have left after the first night.

4

Barbara

Jul 29, 2024

·

Stayed 2 nights

Called downstairs early morning with air not working. Was told we would be contacted in regards to it within 15 minutes. No one ever came! My husband cleaned the filters that were nasty and re installed. The air began to work better. Beds were hard.

6

RONALD

Sep 10, 2023

·

Stayed 1 night

Undergoing renovations which was not disclosed beforehand. Our room was quiet but furnished and decorated reminiscent of a nun’s cell—cold and sterile. No carpet, only faux wood covering easily cleaned with a mop. We were very unimpressed. On the positive side, the shower was excellent.

10

Mona

Nov 30, 2025

·

Stayed 3 nights

Our guests said the beds were really comfortable and the room was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and efficient at check-in, though some guests experienced lapses such as missed wake-up calls, housekeeping entering despite DND or removing items, and limited follow-through on complaints.

Related guest reviews

4

Larry

Dec 3, 2024

·

Stayed 1 night

I was promised a wake up call, didn’t get it Bathroom cold made for uncomfortable showers To much light came through window shade and no way to darken room

2

Erik

Nov 1, 2023

·

Stayed 2 nights

Checked in on 10/28 and Summer was not having a good day as she couldn't say Hello or show us a smile. Work up Sunday AM and we both showered and went out sightseeing. When we came back to our room my wife went to shower and immediately let me know all of her hair care/makeup/medications/hairdryer/ and personal toiletries that she had next to the sink in the shower area were gone. We did find her hairdryer in the closet on the shelf next to the hotel hairdryer. My personal toiletries and medications that I had left next to the outer sink (which were in a TSA approved clear plastic bag) were also gone so we went to the front desk and let Tonya know and the best she could say is that there was “Nothing that she could do”. Monday morning we spoke to the head of housekeeping and all she could tell us was that something like this had never happened before and that none of her staff admitted to removing our belongings; and Tonya even insinuated that we both threw away our personal belongings on purpose. It makes me wonder how nobody touched our things but yet my wife’s hair dryer moved from the sink area to the shelf in the closet next to the hotel’s hairdryer. Maybe a ghost since its Halloween? I did escalate this to the hotel GM Tracey and she stood firm with her staff and that we were just making this up. Needless to say we will never stay at an IHG property ever again.

10

Ann

Nov 29, 2025

·

Stayed 6 nights

Staff is amazing. Very helpful and always a smile.

10

William

Dec 30, 2024

·

Stayed 1 night

Amazing check in!! Follow up after check in to ensure everything was perfect!! Highly recommend

4

Linus

May 9, 2025

·

Stayed 3 nights

Super noisy, housekeeping starts slamming doors at 7 in the morning and yelling to each other. I told front desk and asked if they could avoid slamming doors early mornings but no improvement.

10

Thomas

Sep 19, 2023

·

Stayed 1 night

Art, the desk clerk, was as friendly as can be.

10

Sheryl

Aug 5, 2025

·

Stayed 1 night

My husband had just had a hip replacement and the staff at the front desk were helful in freezing his icepacks since the fridge in the room did not have a freezer component. Great restaurant and bar! Great check out by text!!

10

Stuart

Oct 4, 2023

·

Stayed 1 night

Very friendly staff

10

Sarah

May 12, 2025

·

Stayed 1 night

The staff were very kind and very helpful. I was very happy with my stay and would recommend it to others.

4

Lisa

Jul 7, 2024

·

Stayed 2 nights

A housekeeping staffer came into my room even thought the don't not disturb was up.. this was very unexceptionable. I did call back to the property and hope I will get some resolution for their mistake

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Route 419, I-581, shopping, restaurants, and local services; many reviewers liked the easy access and nearby options, including some within walking distance.

Related guest reviews

10

eric

Jan 5, 2026

·

Stayed 2 nights

Clean room. Easy check-in and out. Great location- near variety of restaraunts and stores.

6

Hussein

Aug 6, 2025

·

Stayed 1 night

I suggest that breakfast should be a standard offering, not optional and extra payment. Bed was comfortable. Easy access as it is very near to a major road.

10

Austin

Sep 6, 2025

·

Stayed 3 nights

Very nice pool area, super friendly staff, awesome housekeepers and relatively quiet hallways. Easy and convenient dining and entertainment options within walking distance!

10

Daniel

Oct 3, 2025

·

Stayed 4 nights

Easy access

10

Bonnie L

Apr 1, 2024

·

Stayed 2 nights

The Roanoke Inn at Tanglewood is undergoing a renovation so there was lots going on but the staff was helpful and friendly and the room was in its usual clean and comforting condition. It’s such a convenient location to refresh with everything you could possibly need nearby.

10

Chris

Jun 23, 2025

·

Stayed 1 night

Great place! Clean and comfortable! Great staff and location!

4

Savannah

Jun 27, 2025

·

Stayed 2 nights

I was put in a different room than what I paid for because I had my dog (a 10 pound, non shedding pomapoo), and the room was unfortunately dingy and unkempt. I don’t know if maybe they don’t put as much quality care into the rooms on the pet floor, or if every room is like that, I can only speak to the room I was in. The room overall felt dirty. There was human hair all over the place from the beds to the tub. The toilet seat was broken. The outlet between the beds was coming out of the wall, literally just dangling there. The lamp covers were either broken or just didn’t fit b/c they were also just hanging off the lamps. The tub was not clean enough to feel comfortable taking a shower. I only spotted 1 bug in my room, so I guess that wasn’t too bad considering. The building itself like the hallways and elevators seemed old and grimy. I was grateful to be just a 10 minute drive from the hospital (my reason for being in the area), but I wouldn’t stay there again.

8

Mark

Sep 8, 2025

·

Stayed 1 night

This is a nice hotel near many restaurants and close to hwy 419.

8

David

Sep 7, 2025

·

Stayed 1 night

Nice hotel, close to shopping and restaurants

8

Kathryn

Oct 27, 2023

·

Stayed 3 nights

Near a mall and other shops, convenient to moon roads in Roanoke

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: a few guests enjoyed the restaurant or breakfast, but several reported cold or mediocre food, empty coffee, understaffing, early closures, and poor value.

Related guest reviews

8

Thomas

May 10, 2025

·

Stayed 3 nights

We had a problem with our toilet, was fixed right away. Restaurant was just ok.

4

James

Feb 24, 2024

·

Stayed 1 night

I was not notified that the hotel was under an extensive renovation when I booked it. There was construction dust and debris in the common areas and the staff seemed disinterested. The room was clean, but the breakfast buffet had sat in the warmers way too long and was almost inedible.

2

Melanie

Nov 16, 2024

·

Stayed 1 night

Extremely noisy, food at buffet was mediocre and cold, coffee was always empty. Service was horrible in the restaurant. No hairdryer in the rooms, room was not serviced at all. Very poor experience!

10

Sheryl

Aug 5, 2025

·

Stayed 1 night

My husband had just had a hip replacement and the staff at the front desk were helful in freezing his icepacks since the fridge in the room did not have a freezer component. Great restaurant and bar! Great check out by text!!

10

Donna

Aug 30, 2024

·

Stayed 3 nights

They've worked really hard on the remodel. everything we nice and clean. The staff were good we only had one incident where my husband had to get our keys reprogrammed and he told the desk clerk the light on the door flashed red and they asked him if it flashed yellow. He laughed and said, "the door flashed red." I hope they were just having a brain cloud. That was really the only thing that was annoying. I would not pay for the breakfast again. For $12 I can get better hot food at the dirty Waffle House across the street.

8

Randall

Mar 17, 2025

·

Stayed 3 nights

Mostly positive experience. Only exception was one elevator did not work and there was a false fire alarm going off from 3:10 am until about 3:30. Seems like maintenance is slacking on getting things fixed. Breakfast was inexpensive but its quality showed why. Fortunately, the more important factors were all very good

6

James

Aug 4, 2024

·

Stayed 1 night

Hotel was under some renovation. Dont ever plan to eat at the hotel. Breakfast was horrible. Worst I've ever seen. The rest of the hotel was as expected. The beds were very comfortable. As for cleanliness, it was fine, but I refuse to bring black lights to really inspect. I'd rather be blissfully ignorant.

6

David

May 24, 2024

·

Stayed 2 nights

They took top dollar for a hotel that is under construction. Restaurant in hotel no staff, lousy food. Breakfast was way overpriced and again under staffed. Orange juice tasted like it was made with powder. They should return at least half of what I paid. There was nothing on the web site stating the conditions there.

10

Candy

Oct 26, 2025

·

Stayed 2 nights

Clean Great staff Restaurant was good as well

10

Timothy

Mar 9, 2025

·

Stayed 1 night

The lobby was spotless, the hallways were spotless, my room was spotless. It felt spacious and comfortable. The bed was comfortable and I slept great. It was nice and quiet. The breakfast was good, and the bacon was especially delicious.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$81
March	$91
April	$89
May	$116
June	$102
July	$92
August	$88
September	$113
October	$125
November	$102
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $103	15 $103	16 $103	17 $101	18 $106	19 $129
20 $85	21 $97	22 $97	23 $98	24 $96	25 $108	26 $124
27 $86	28 $89	29 $90	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2	3 $210
4 $94	5 $98	6 $98	7	8 $101	9 $145	10 $161
11 $108	12 $96	13 $91	14 $92	15 $93	16	17 $214
18 $102	19 $89	20 $89	21 $105	22 $93	23 $96	24 $99
25 $103	26 $93	27 $97	28 $98	29 $92	30 $104	31 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

Standard Room, 1 King Bed

Premium Room, 1 King Bed, Mountain View

Premium Room, 2 Queen Beds, Mountain View

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Roanoke-Tanglewood-Rt 419&I581 by IHG

Have a question?

Considering this hotel for your Roanoke trip?

Prices for upcoming dates