Name: Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC
Address: 2541 Little Rock Road, Toddville Road, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: $52–$74 per night
Rating: 6.53

What guests think

Reviews of Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC show convenient airport access and friendly staff, but recurring complaints about cleanliness, maintenance, and staffing affect check-in, shuttle reliability, and overall comfort.

The free airport shuttle is useful but often delayed because one employee handles driving and front-desk duties. Rooms are generally dated with broken fixtures or noisy conditions from planes, though some guests found beds comfortable. Breakfast feedback is mixed, with frequent reports of limited selection, items running out, or no service on some mornings. Expect a budget stopover close to CLT with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is available but waits and limited coverage are common because staff also drive it. The pool is often closed and the parking lot has potholes; occasional outages include ice machines and lobby restrooms.

Related guest reviews

6

Ryan

Jul 28, 2025

·

Stayed 1 night

It seems to be in a rough neighborhood. The pool was out of commission due to not meeting pool inspection standards. We found multiple hairs in our bedsheets. The shower head was cracked and spraying against the wall of the shower.

6

Shannon

May 21, 2025

·

Stayed 1 night

The hotel staff were great and my stay was nice. My only complaint about my stay was the airport shuttle service. The shuttle to the airport was perfect, on time, and no problems. The airport shuttle pickup was another thing entirely. I used the property's extended parking to leave my car there during my trip. I was told to call the property's shuttle transportion when my flight returned, so that's what I did. When I called and pressed the number for the shuttle, no one ever answered, and the voicemail was full. I repeatedly tried calling the shuttle and property, with no response. After waiting at the airport's hotel shuttle pick up spot for over an hour, I finally just paid for a cab so I could get my car and go home.

10

Robert

Jul 3, 2025

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Stayed 2 nights

No ice machines work in hotel. All out of service

6

sam

Apr 30, 2024

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Stayed 1 night

At 1130 pm When i got to the airport and called for shuttle he said they just left and wouldnt have one available for a half hour .. When i got a cab instead and got to the property i saw why ..1 guy was doing checkin answering calls and driving shuttle.. It seemed to take at least 15 minutes or so to finally get checked in..the same for the shuttle in the morning..the girl behind the counter drove me to the airport...otherwise..the experience wasnt too bad..

8

Ruth

Nov 20, 2025

·

Stayed 1 night

Room was fine but the potholes in the parking lot need to be addressed.

6

Kelly

Nov 17, 2025

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Stayed 1 night

It took a very long time for the shuttle to arrive and the only reason we stayed at the hotel was its proximity to the airport and the free airport shuttle. I would not stay at the hotel again as I did not find it clean and the airport shuttle took a very long time to arrive at the airport.

8

David

Oct 14, 2025

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Stayed 1 night

Airport shuttle was a nice amenity.

8

Alyssa

Jun 8, 2025

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Stayed 1 night

Nice place to stay. A little hard to find. Its behind a restaurant with huge pot holes that you have to dodge. The room was very clean other than a stain on the head board that looked like bubble gum. The staff gave us some cleaner to try and get it off but it wasnt successful. The drain in the shower didnt drain very well. Otherwise a very decent stay for the price for just one night.

6

Wendy

Apr 29, 2024

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Stayed 1 night

Our room wasn't cleaned and ready at 4:00 when we tried to check in. That is an hour after check in time. The lobby restrooms were closed, supposedly for remodeling, and the staff said we had to go to the dirty looking restaurant in front of them to use the restroom and change our clothes before we went to our concert. The guy at the front desk said he would call my cell phone when our room was ready and that NEVER happened. Luckily we had a room when we got back at 12:30 from our concert. The parking lot & drive up area was dirty with cig butts, trash & leaves and the carpet in the hallways were nasty.

2

Nichole

Apr 8, 2025

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Stayed 1 night

The shuttle service is ran by the only employee on duty so the shuttle runs late. We were told the shuttle only runs 1 time an hour. They were 30 minutes late from that time. During the time that the only employee was doing a shuttle run, an alarm went off in the hotel. It was 1am and stayed on for 40 minutes. It’s worth paying a little extra money for a hotel that runs their shuttles more often and has staff in the hotel.

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Cleanliness

Cleanliness is a recurring concern: reports of roaches, strong odors, stained carpets and linens, and leftover debris appear often, though some guests also noted clean rooms. Common areas and outside grounds are frequently described as dirty or trash‑strewn.

Related guest reviews

4

Michael

Jun 9, 2024

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Stayed 1 night

The entire hotel smells STRONGLY of weed. Garbage litters the hallways. Carpets in the room were stained and not vacuumed. Breakfast is a disaster. Shuttle was convenient though.

2

David

Jul 13, 2025

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Stayed 1 night

Our room was dirty upon arrival and comforters and pillows cases were dirty! I had to go ask front desk staff for disinfectant spray! Ceiling leaking in hallways. 0/10 do not recommend!

2

Jamie

Jul 10, 2025

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Stayed 1 night

We had to sleep in our car because there were cockroaches!!

2

Claudia

Sep 27, 2025

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Stayed 1 night

Not clean at all

2

Monica

Apr 5, 2023

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Stayed 1 night

The room was filthy. We were so tired we really didn’t know how much until we turned the covers back only to see hair all over and realize the pillows were also dirty. The sink bathroom and floors were just as dirty and covered with hair.

2

Kimberly

Sep 9, 2024

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Stayed 1 night

The hotel looks horrible from the outside . Dirty building , windows not clean . Trash around the door . Actual door was filthy. Hallway smelled, guest yelling in the hallway. Dated furniture , bed was not comfortable at all and leaned when laying in it. Definitely in need of new linen . Towels had stains .

4

Marlena

Nov 7, 2025

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Stayed 1 night

Check in was quick and staff was nice. Room was dirty and had roaches on the walls.

4

Joseph

Jun 20, 2025

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Stayed 2 nights

The property has a somewhat dirty and run down general appearance, and the situated behind the dumpsters a small restaurant. The interior finishes are old. There was dirt and debris on the floors and in the elevators

2

Princess

Nov 8, 2025

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Stayed 1 night

It wasn’t nothing like the pictures. Looks like an horrible area. My plans were to park my car there before my trip and I did not do so! There was a roach in the bathroom.

2

Veronica

Sep 16, 2025

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Stayed 2 nights

Room had fruit flys Windows hadn’t been cleaned on inside or outside Soap scum on shower door Hair on shower floor No lid on toilet No Do Not Disturb hang tags for doors Carpet needs deep cleaning

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Rooms

Rooms are dated with frequent maintenance issues such as broken fixtures, faulty AC or shower hardware, and sagging mattresses; airplane noise and thin walls are mentioned. Some guests noted spacious layouts or comfortable beds, and Wi‑Fi can be unreliable.

Related guest reviews

8

Darlene

Oct 23, 2025

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Stayed 1 night

The dividing ½ wall between the sink and toilet needs to be repainted. You can see the burn marks from people resting their cigarettes on it and was a green/blue area that needs to be covered. Also i dont think the shower door was on the track properly. Sofa was very uncomfortable as was the teu dle bed underneath. My daughter had to use the back cushions to sleep ontop of it, so it wouldnt feel.like the floor.

6

ANGELA

Jun 17, 2025

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Stayed 1 night

In order to get the water in the tub to flow, I had to beat it/hit it with my fist! There were awful stains on the carpet as well.

2

Emily

Oct 19, 2024

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Stayed 1 night

The area was not the best but that’s not their fault. The room was clean but extremely basic. The staff at front desk weren’t the nicest nor were they expedient. The lobby perfume is way too strong and I’m not one that it normally bothers. Not sure how sound the second floor is because we were on bottom floor and all night I heard floor creaking and people walking around. The doors and walls were paper thin. I’ve stay at other county inn and suites and this is by far the worst one I have ever been to. I probably would not stay here again. I would have been better at a motel I think.

2

SABRINA

Oct 28, 2025

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Stayed 1 night

The room was hot when we got there, blowing hot air in bedroom. The dresser drawers were all open. The living room a drawer was barely hanging on. Curtains were falling. The tiles in the bathroom are about to fall through the floor by the tub. The pullout couch was just a couch. Very disappointed with our stay. Reported this to front desk.

6

Mark

Jun 6, 2025

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Stayed 1 night

Needs a little upgrade. The room I had could use some paint and a little love and most importantly a better mattress

6

Brenda

Oct 13, 2025

·

Stayed 2 nights

The only problem is the tv remote doesn’t work good and the showers need to be updated. Water is either very hot or very cold in the shower.

4

Dorothea

Sep 2, 2025

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Stayed 3 nights

A lot of the services weren’t available that was advertised: WiFi didn’t work so couldn’t work from laptop, breakfast was not served one morning, shower doors wouldn’t close, dusty, staff unprofessional.

6

Jeffrey

May 7, 2025

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Stayed 1 night

The location is very close to the aitport and to the freeway, so there is a lot of noise. If one keeps the fan on the AC running the entire time, the noise is not be too bad. Our bathroom was in rough shape. The shower curtain was torn and frayed and the baseboards and outside if the tub were very dirty. The hotel seems short staffed. The front desk shuts down while the lone attendant drives the free airport shuttle, which runs once per hour in the morning. Be sure to reserve your spot when you are checking in! The free breakfast was okay. The coffee ran out and it took quite a while for it to be replenished. Guests were getting frustrated.

6

Wendell

Nov 5, 2024

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Stayed 1 night

Wi-Fi did not work. No help from front desk

8

Carrie

Feb 25, 2024

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Stayed 1 night

The staff was friendly and welcoming. The room was clean serving its purpose for one night. However, the property is located under the flight path of the Charlotte airport so planes could be heard flying overhead until midnight and again beginning at 6 am.

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Service

Staff are often friendly and helpful, but service is inconsistent: long or chaotic check-ins, unattended front desk, missed housekeeping requests, and shuttle scheduling or responsiveness issues due to understaffing.

Related guest reviews

4

CHERLYN

Feb 16, 2025

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Stayed 1 night

There was no employee at the front desk when I came into the lobby. I had to keep shouting up and down the hallways, trying to find someone who worked there. After about 10 minutes, another customer found a housekeeping person that went and found someone who could help check me in.

6

Shannon

May 21, 2025

·

Stayed 1 night

The hotel staff were great and my stay was nice. My only complaint about my stay was the airport shuttle service. The shuttle to the airport was perfect, on time, and no problems. The airport shuttle pickup was another thing entirely. I used the property's extended parking to leave my car there during my trip. I was told to call the property's shuttle transportion when my flight returned, so that's what I did. When I called and pressed the number for the shuttle, no one ever answered, and the voicemail was full. I repeatedly tried calling the shuttle and property, with no response. After waiting at the airport's hotel shuttle pick up spot for over an hour, I finally just paid for a cab so I could get my car and go home.

10

Carol

Nov 16, 2025

·

Stayed 1 night

Room was clean and the two ladies at the counter when I checked in were very nice and helpful.

6

sam

Apr 30, 2024

·

Stayed 1 night

At 1130 pm When i got to the airport and called for shuttle he said they just left and wouldnt have one available for a half hour .. When i got a cab instead and got to the property i saw why ..1 guy was doing checkin answering calls and driving shuttle.. It seemed to take at least 15 minutes or so to finally get checked in..the same for the shuttle in the morning..the girl behind the counter drove me to the airport...otherwise..the experience wasnt too bad..

10

Lee

Nov 1, 2025

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Stayed 1 night

Very clean room and friendly staff.

6

Zendre

Jun 25, 2023

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Stayed 1 night

The public restrooms need to be clean at all times. One person working overnight doesn’t seem safe and customers was waiting to check in unacceptable. I understand it’s slow at night but two people one on the shuttle and one at the front desk.

10

Laura

May 9, 2024

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Stayed 1 night

Check in was quick the shuttle service to the airport was a great add on. My phone fell out and the driver was kind enough to bring it back with his next shuttle drop off with five minutes.

6

Rachel

Apr 16, 2024

·

Stayed 1 night

My husband and I got to the hotel around 11:30 pm after a long flight, tried to check in and front desk told us the system is down, the guy was very helpful (didn’t get his name) however we had to sit for an hour and wait for the system to finish updating, this was very frustrating at that time of the night. There were at least 10 others waiting to be checked in. Something needs to be done about the system and this is a great set back and you could loose a lot of business.

2

Matilda

Jan 27, 2025

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Stayed 3 nights

I requested for my roombto be cleaned but nobody did. I requested for linens and nobody gave me some. My toilet was clogged and they gave me something to declogged it myself which was difficult for me and my kids, i have to call and complain before they helped me with toilet

10

Wilberto

May 4, 2024

·

Stayed 1 night

Nice friendly and attentive staff, clean, up to date, quiet, late check out, affordable, close to the airport with shuttle service.

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Location

Very close to CLT and handy for early flights, though signage can be confusing and airplane noise is noticeable. Several guests felt the surrounding area looked rough despite nearby restaurants and stores.

Related guest reviews

6

Brooke

Oct 5, 2025

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Stayed 3 nights

This hotel is in a questionable area and you could hear the planes all night. The lobby was clean but had a strong air freshner smell. The room was ok one of the bed had a huge dip in the middle and the bathroom has mold on the ceiling amd the bathroom sink took forever to drain

8

Gail

Oct 17, 2024

·

Stayed 1 night

I've been looking for a hotel close to the airport that is above average cleanliness, comfort and security. This may be it, and I will stay here again. Pros: spacious, clean, updated room; reasonably comfortable bed with nice bedding; hallways and common areas clean and well-lit; easy airport access; decent value. Unknown: quality of breakfast, but coffee was good; parking lot security because I lucked out with space in front. Cons: Check-in at 10pm after long international flight was delayed 30 min because desk clerk was having difficulty and had to wait for supervisor to assist, and he was driving the airport shuttle; area surrounding the hotel looks a little sketchy and its a little isolated.

8

scott

Jul 21, 2025

·

Stayed 1 night

Nice hotel. Area around it not so much

4

Charles

Oct 24, 2025

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Stayed 1 night

Location is difficult to find. Signage from road is not good. Their pantry is a joke. Only two drinks were available, iced tea in a bottle, and a horrible-taasting lemonade. Snacks were minimal. We had a broken tile in our room. It wasn't a crack, but a chunk of the corner was completely missing. We would not advise anyone to stay there.

8

Julianna

Aug 2, 2025

·

Stayed 1 night

Easy to get from airport

6

Lynetta

Apr 3, 2024

·

Stayed 3 nights

Close to highway.

6

Rodriguez

Jul 29, 2024

·

Stayed 1 night

Good choice near the airport

6

Jeffrey

May 7, 2025

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Stayed 1 night

The location is very close to the aitport and to the freeway, so there is a lot of noise. If one keeps the fan on the AC running the entire time, the noise is not be too bad. Our bathroom was in rough shape. The shower curtain was torn and frayed and the baseboards and outside if the tub were very dirty. The hotel seems short staffed. The front desk shuts down while the lone attendant drives the free airport shuttle, which runs once per hour in the morning. Be sure to reserve your spot when you are checking in! The free breakfast was okay. The coffee ran out and it took quite a while for it to be replenished. Guests were getting frustrated.

10

Brian

Sep 10, 2024

·

Stayed 1 night

Very handy hotel for the airport Big enough rooms and very quiet considering the amount of aircraft flying overhead Nice shower Comfy beds Free airport shuttle Pool out back Free breakfast 7-11 just a short walk away Arbys next door Fridge & Microwave in the room Great value hotel for the price

6

Brian

Oct 21, 2024

·

Stayed 1 night

This place is on the “other side” of the highway…reasonable price but…ugh…did not feel real clean…kinda oogy…would not stay here again unless desperate…in this case it was a price sensitive late in the discussion booking and we didn’t have many options that were real close to CLT Airport

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Dining

Breakfast is inconsistent: items run out early, service starts late or is skipped on some days, and the selection is limited. A few guests reported basic eggs or waffles were fine.

Related guest reviews

6

Michael

Nov 20, 2025

·

Stayed 2 nights

The woman who was maintaining the brekafast area refused to put out any fresh food after 830 am, even though breakfast was said to end at 9am.

2

T

Aug 4, 2025

·

Stayed 1 night

False advertisement, every website stated full breakfast and there was none, no compensation given. Receptionist said it has been months there has been no breakfast on a Monday and with many clients complaining and nothing has been done.

6

Angela

Oct 23, 2024

·

Stayed 1 night

Breakfast staff left multiple things empty and messy. Breakfast hostess was on her phone with an AirPod in. Sausage was very overcooked. Only powdered creamer for the coffee. Coffee station was low on everything. Inside the hotel room things looked nice except for the carpets. The hotel lobby couch and outdoor areas were filthy dirty. Airport Van had a very dented side panel that should have been repaired. This facility should be on Corporate’s “naughty list”

8

Jay

Apr 4, 2024

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Stayed 1 night

Breakfast could of been friendlier due to storm cancelling so many planes and being stranded. 7am till 9amSHARP !!! For a hotel next to tge airport they could of been more generous.

4

Emily

Sep 8, 2025

·

Stayed 2 nights

I stayed here two nights while I did an event in nearby Mt Holly, & I wish I had chosen a different hotel. I get the impression that housekeeping does the best they can with the rundown rooms. The hallway had the same sticky spots for three days. The breakfast was all rubbery & unappealing, & Sunday morning I waited almost ten minutes to get a cup after they’d run out. Monday morning - with no notice - there just wasn’t any breakfast offered. The pictures show a broken lamp (which I moved to the floor so I could use the desk lamp instead), a broken smoke detector, & poorly maintained interiors. Front desk personnel were unempathetic & brusque. This one’s definitely off the list for my next time visiting the area!

4

Dorothea

Sep 2, 2025

·

Stayed 3 nights

A lot of the services weren’t available that was advertised: WiFi didn’t work so couldn’t work from laptop, breakfast was not served one morning, shower doors wouldn’t close, dusty, staff unprofessional.

6

Dawn

Dec 24, 2022

·

Stayed 19,349 nights

There was supposed to be breakfast in the morning according to the website but there was nothing available. Close to the airport and free shuttle was convenient.

6

Michael

Nov 2, 2025

·

Stayed 5 nights

On 2 separate days, the breakfast wasnt fresh, and even though it was 20 minutes before 9, the lady refused to make any fresh eggs, and started to take away other items before 9am.

6

Lauraine

Sep 1, 2025

·

Stayed 1 night

Hotel is older and shows lots of wear. Sad there was No breakfast. I chose this hotel because of that option and close to airport. Smoke Odor in room.

4

Isaac

Mar 24, 2024

·

Stayed 1 night

Beds were comfortable and the room was fine. The low overall rating is because of the almost non- existing breakfast (one of the reasons I chose this hotel was the included breakfast). Breakfast served was: omlet (the type that is defrosted), waffles (make your own), cartons of milk, coffee. Thats it. (No bread, cereal or yogurt) Only after I requested did they bring out a few bagels. If I would have known I would have booked another hotel. Apparently Country Inn & Suites by Radisson don’t have a consistent standard across all their hotels in the chain.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$62
February	$60
March	$72
April	$73
May	$85
June	$85
July	$84
August	$84
September	$65
October	$67
November	$64
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $62	16 $62	17 $62	18 $72	19 $73
20 $62	21 $52	22 $52	23 $52	24 $52	25 $58	26 $58
27 $52	28 $52	29 $52	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $68	3 $65
4 $52	5 $52	6 $52	7 $52	8 $53	9 $65	10 $67
11 $52	12 $52	13 $52	14 $52	15 $52	16 $72	17 $74
18 $52	19 $52	20 $52	21 $52	22 $54	23 $70	24 $67
25 $52	26 $52	27 $52	28 $52	29 $52	30 $69	31 $62

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 Bedroom

Room, 1 King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

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