Name: Sonesta Select Charlotte University Research Park
Address: 333 West W.T. Harris Boulevard, University City, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: $76–$127 per night
Rating: 7.95

What guests think

At Sonesta Select Charlotte University Research Park, guests praise the convenient location and often friendly staff, but repeatedly note dated interiors, worn hall carpets, occasional odors, and maintenance issues, alongside limited paid breakfast, a daily parking fee, and inconsistent atmosphere.

Rooms are generally comfortable, with some balconies and suites appreciated, though hallway and neighbor noise and patchy Wi‑Fi come up in several reviews. Several guests liked the courtyard, gym, and pool when open, while others faced pool closures or cleanliness issues, broken ice machines, and spotty elevators. Overall, expect basic, well‑located lodging with noticeable trade‑offs in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: the pool is occasionally closed or dirty, ice machines often do not work, and there is a daily parking fee, while the courtyard and gym are appreciated; elevators can be unreliable.

Related guest reviews

4

Jessica

Jun 2, 2024

·

Stayed 1 night

Not an ice machine in the building. Person who checked us in was an ass and acted like he was helping us. Def. wasnt the case. Not sure how they have an 8 rating. Avoid!

8

Aundranita

Mar 14, 2025

·

Stayed 2 nights

Great hotel but paying $5 a night for parking is crazy

10

Reide

Jul 17, 2025

·

Stayed 1 night

I had an excellent visit! Such a nice and clean hotel with a beautiful view of the pool and city. The only qualm that our family had was that the pool could be kept open a bit longer than 8pm. Besides this, the gym was the best part; very clean with nice equipment and air conditioning!

4

Rick

Jul 16, 2023

·

Stayed 3 nights

Bed was comfortable and room was clean. No breakfast and was pool was closed by the State.

8

Michael

Jul 29, 2025

·

Stayed 1 night

This property was very nice, without a doubt. Only complaints i really have are the fact my room (room 332) didn't have hot water when I took a shower, the air conditioner under the window was not adjustable, and the fact you have to pay $5 per day for parking (they take it out of the $100 deposit you make at the front desk). Other than that, it's in a convenient location for those that would be traveling to a concert at the PNC Pavilion.

10

Amanda

Jul 4, 2025

·

Stayed 1 night

Very nice room, affordable and had a cute courtyard. Easy to check in and had great food in walking distance

6

Cory

Jul 15, 2024

·

Stayed 3 nights

Ice machines isn’t working on all floors

6

India

May 15, 2025

·

Stayed 2 nights

I booked because of the pool however it was infested with red bugs .. I informed 2 of the front desk workers & nobody did anything about it. I’m hoping that my next trip will be better

4

vivian

Jul 2, 2023

·

Stayed 2 nights

No microwave in room Pool not opened

8

Elizabeth

May 28, 2024

·

Stayed 5 nights

The staff was great. None of the ice machines worked. Only one elevator working. Power outage due to an accident and they did not have a generator. There where bery limited towels at the pool. Some light fixtures where defective. Key cards didnt always work. There was no breakfast available for the fee but they offer snacks at the desk a charge.a car was stollen from the parking lot and there where no cameras there.

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Cleanliness

Cleanliness is mixed: many rooms are reported clean, but hall carpets and some furnishings are worn, odors (mildew or smoke/weed) are mentioned, and a few reports cite pests or stained linens.

Related guest reviews

8

Mark

Jun 28, 2025

·

Stayed 1 night

Stay was very pleasant. Nice room. Clean bathroom. I would have given it 5 stars but the carpets in the corridors were very dirty. A couple of maintenance items to take care of. But overall, nice.

4

Felix

Jul 11, 2024

·

Stayed 2 nights

Mold in the bathroom was my biggest turn off here. Staff was okay but it was pulling teeth to get an extension on my check out.

6

Tshell Jontae

Jul 7, 2024

·

Stayed 6 nights

The shower had mildew on the tiles.

4

Charisse

Nov 9, 2025

·

Stayed 1 night

The hotel is definitely subpar. The hall way carpets are dirty, rooms are out dated. My tv couldn’t access Netflix… etc. walls are thin as I could hear my neighbors and their nonsense all night.

6

Karen

Nov 9, 2025

·

Stayed 2 nights

Our room was musty. Stains on the drapes and walls. Icky would not stay here again

6

Amanda

Sep 7, 2025

·

Stayed 1 night

We reserved the room for one night while attending a concert. Upon arrival, we noticed a strong mildew odor in the room. The bed sheets were stained, and there were discarded needles and beer bottle in the parking lot, which raised serious concerns about cleanliness and safety.

2

Amy

Oct 8, 2023

·

Stayed 1 night

It was a disaster checking in, the bed was not comfortable and woke up with Red BITES (dots) all over our legs. Water pressure was awful. We couldn’t leave fast enough. WILL NOT BE BACK OR RECOMMEND

8

Patricia

Jul 6, 2024

·

Stayed 1 night

The shower curtain was mildewed, and a sandwich had been left in fridge for a while waa smelly.

2

nicole

Jul 25, 2024

·

Stayed 1 night

The hotel room had dead flies and Live flies on the counters and dresser. Then I saw flies groups of live flies on the ceiling. Dead roaches in window the window corners. Ice machine is broken and they had a cooler in lobby for ice but everyone could just put their hand in the cooler to grab ice. I was done and not wanting to stay the night at this hotel. Went to complain and give back keys and In the parking lot by pool is where some were smoking weed.

10

Keith

Nov 18, 2025

·

Stayed 1 night

Really quick and timely check in. Very clean room and no issues

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Rooms

Rooms offer comfortable beds, some with balconies or suite layouts, but decor feels dated and guests mention noise from halls or neighbors, loud or inflexible A/C, small or finicky TVs, and spotty Wi‑Fi.

Related guest reviews

8

Devin

Jul 28, 2024

·

Stayed 1 night

Room was nice for 2 adults and teenager, nice to be able to close the doors between the bed and living area for privacy.

10

duane

Oct 23, 2024

·

Stayed 1 night

I loved the spacious and clean room and the balcony. It was very relaxing

6

jenel

Oct 15, 2024

·

Stayed 2 nights

I stayed at this hotel several years ago and it was great. I decided to give it another try. I'm not sure what happened but it changed. First off the staff was friendly and the room was somewhat clean. Lets start with the smell. The smell of weed hits you in the hall way and when we got to our room the smell of cigarette smoke and weed smacked us in the face when we opened the door. Both nights that we stayed there, the t.v. signal went out like clockwork at the same time each night. The first night it never came back on. The second night I called the front desk and it miraculously came back on. The thermostat is on a motion sensor, which means at night when you need it the most, the air doesn't come on unless something moves around. Most of this I could have overlooked but what set me off was the fact that I paid $15 extra per person per night for a "continental breakfast". When I went down the first morning searching for it, the front desk told me I could pick 3 things off the cart that consisted of wrapped danish, muffins, bagels, some fruit and juice and milk. So I paid $15 for $6 worth of snacks from a convenience store. The second morning we didn't make it down until 10:30 only to be told that it ended at 10:00. Seriously? No one told us an end time and I had a voucher. The snacks are right there behind the desk. Either just say you don't have breakfast so people can make plans or have a REAL breakfast and include it in the price of the room. This was insulting.

8

Joseph

Aug 23, 2025

·

Stayed 7 nights

Wifi sucked, beds smell, fantastic caretakers and staff tho

8

Joan

Nov 10, 2025

·

Stayed 3 nights

Comfortable, affordable rooms. Older style sink and tub. King bed, very comfortable and clean. Couch was okay but not very comfortable. Will stay here in future !

4

Charisse

Nov 9, 2025

·

Stayed 1 night

The hotel is definitely subpar. The hall way carpets are dirty, rooms are out dated. My tv couldn’t access Netflix… etc. walls are thin as I could hear my neighbors and their nonsense all night.

8

Adam

Jul 20, 2025

·

Stayed 2 nights

Overall it was good but the Wi-Fi is terrible tho

10

Jaime

Jul 30, 2025

·

Stayed 1 night

Chose hotel #1for the offering of suites w/separate room w/sofa bed (not comfortable but functional. Close to PNC, but w/traffic will take 30 minutes.

10

Taisa

Aug 16, 2025

·

Stayed 1 night

The bathroom was really nice but the room was pretty small.

6

ella

Oct 27, 2024

·

Stayed 1 night

The bed was hard

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Service

Service is mixed: many guests highlight friendly, helpful staff, while others report rude or unwelcoming interactions, slow check‑in, and rigid fees for early check‑in or late checkout.

Related guest reviews

10

Jacques

Oct 18, 2025

·

Stayed 1 night

Great service

4

Michael

Dec 16, 2024

·

Stayed 1 night

From the moment I checked in it started. The person working that night was so engrossed with her phone that she never acknowledged me for a few minutes. I stayed in room 432. Parties going on all floors and the aroma of pot could be smelled everywhere. No ice machines were working. Had to return to lobby to get ice. Two black coolers in front of the counter at Starbucks had ice in them. I had to scoop ice out which was partially melted so it was there for awhile. While walking back to the elevator I was approached by some girls who got on the elevator to go to another floor and room asking me if I wanted to join their partly declined the invite. I have stayed in a Sonasta off of exit 104 in atlanta off interstate 85 many times no problem. I was in Charlotte one night and this was not of Standard for the type of hotel it should have been. I’m disappointed with my stay and another choice will be made next time. Perhaps the Hilton across the street. Mike Breedlove

10

Tori L

Dec 7, 2024

·

Kelvin is amazing. Very friendly staff over all. From checking in to checking out 5 stars

2

Laura

Oct 30, 2025

·

Stayed 1 night

Rude staff. Called to reschedule my stay, the person asked me everything I had just told her, including when my stay was. When I told her she laughed and said there’s no refunds or rescheduling. As if I hadn’t started my call with the date I was suppose to check in.

2

Nicole

Oct 23, 2023

·

Stayed 3 nights

Arrived late at night and they had sold our room, even though I had a reservation with a confirmation number. We had to walk in the middle of the night to another hotel with our luggage. Will never stay here again.

4

Devin

Oct 16, 2023

·

Stayed 1 night

If “you’re not welcome here” was a person, Chris, the representative at the desk last night, fully embodied hostility. He was rude, he made up rules and extra fees that were not on Hotels.com or the email sent by the hotel after paying for the reservation. It was late or my family and I would’ve found another hotel. Chris was so rude and dismissive, that my child asked why he didn’t like us. He even yelled at us and demanded that we return the luggage cart, (which we intended to do once we finished taking our luggage upstairs.) The room reeked of smoke, the smoke detector was covered with a plastic bag. There were several stains on the furniture, and a broken cabinet. Everything just seem inhospitable. The front desk experience just amplified our displeasure with everything.

10

Julie

Feb 16, 2025

·

Stayed 1 night

Very warm and friendly staff; especially the fella on reception. Thank you for a lovely restful stay. 🙂🙂

10

Danny

Aug 14, 2023

·

Stayed 1 night

I stay at Sonesta whenever I’m on the road if there’s a location nearby. This trip was like my others, excellent service and good people that help with whatever you might need. We had a minor issue with the room keys not working and the GM “ Ben” escorted us up to make sure they were working properly, he helped bring all our luggage in as well. Great stay for a concert!

10

Sherry

Oct 6, 2025

·

Stayed 2 nights

Check-in was quick and easy. Staff was very friendly and polite. Room was clean and the space was good. Definitely recommend staying here and we will definitely stay again.

10

Linda

Aug 24, 2025

·

Stayed 1 night

I always stay here. The staff is extremely attentive and accommodating.

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Location

Location is convenient for UNC Charlotte, PNC Music Pavilion, and many restaurants within walking distance. Some reviews mention parking‑lot security concerns and occasional area noise.

Related guest reviews

10

Rhonda

Aug 17, 2025

·

Stayed 2 nights

This was a last-minute booking as the hotel we booked previously misrepresented it's location being close to UNC Campus when it was not. We were lucky enough to get into Sonesta Select and had a great stay. I will remember this hotel when we make future trips to campus to visit our daughter.

10

Kevin

Sep 27, 2023

·

Stayed 2 nights

Stayed here for a concert at pnc. Property was about 2 miles away and very convenient. There were restaurants and shopping within walking distance. Property was clean and staff was good.

10

Kirsten

Nov 9, 2024

·

Stayed 1 night

The property has plenty of convenient parking and is close to UNCC.

10

Kareem

Sep 3, 2025

·

Stayed 4 nights

Great hotel in a very good locations. Really close to food, shops and some entertainment.

6

Karen

Sep 16, 2024

·

Stayed 1 night

Didn’t seem like a great area.

8

lydia

Aug 20, 2024

·

Stayed 1 night

It was clean. Plenty of eating options and within walking distance. On the highway but room was quiet

10

Jill

Jul 31, 2023

·

Stayed 1 night

Great price and super convenient location for an overnight stay for a concert at the PNC Music Pavilion. Comfortable beds and friendly staff, too.

10

Ashley

May 20, 2025

·

Stayed 2 nights

Nice experience. There is a sign in the parking lot to make sure your car is clear of any valuables… I'm assuming there's a reason for that. Hotel staff was friendly and helpful when needed. Location is easy to find for someone who is traveling from out of town. After checkout, I kept getting notifications from the hotel chain under the wrong first and last name, though. So that was a bit concerning/strange. I hope Nikki also enjoyed her visit.

8

Laurie

Nov 19, 2023

·

Stayed 4 nights

Interior hotel was good - lots of random people in the parking lot making it uncomfortable to walk dog…as concerned for safety. Hotel itself was clean and check in and out staff were friendly.

10

Snake

Oct 25, 2025

·

Stayed 2 nights

Have a good stay at this location. Convenient spot next o a bunch of restaurants and two different light rail stations.

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Dining

Dining is very limited: no free breakfast and a paid grab‑and‑go cart with pastries and coffee but no hot items; complimentary lobby coffee is not provided, and several guests felt listings were misleading.

Related guest reviews

8

Lynn

May 12, 2024

·

Stayed 3 nights

The Sonesta Select was nice and clean, and Teri (I think was her name) at the front desk was absolutely super - very friendly and cared about our satisfaction. The only negative was the $18/night additional charge we paid for continental breakfast for 2...strictly pre-packaged Danish, some fruits (apples, bananas), juice/coffee/tea, and I believe oat meal packets and cold cereal that you have to get at the front desk. This is priced ala carte if you don't pre-pay, and not even complimentary coffee or tea in the lobby. We gave up on this and went to the Ihop even tho we pre-purchased. It was pretty picked over by 9 AM, our bad I guess. There are many restaurant options nearby, so thats a plus.

4

Keysha

Oct 6, 2025

·

Stayed 1 night

The balcony was subpar. The curtains were stained from water damage( I hope) the couch was stained. The office chair had a burn in the cushion. In addition to that when we called to ask when was breakfast was served; we were advised from 7am-10am. However, when we came down to ask where was the breakfast the desk attendant said they don’t serve breakfast at the “Select “ locations. My asked are you sure to the attendant and she said there is a group that made reservations for breakfast. The website stated there is a continental breakfast with no mention of for a select group. It was also plastered in the elevator that breakfast was available. I have no desire to state at your location again. There was no ice machine on my floor. Please see all pictures included.

8

Steve

Nov 16, 2024

·

Stayed 5 nights

No food on site, besides a buy your own Bfast. A bit rude when buying coffee and telling you to go to Chik Filet

10

Sharon

Aug 10, 2025

·

Stayed 1 night

Only thing I didn’t like is there is no free coffee in the lobby. You do have coffee in the room but it’s always bad

4

Tabitha

Oct 14, 2024

·

Stayed 3 nights

There is no continental breakfast as described when I booked. They have grab and go items but you have to pay extra for those. There is no housekeeping service on the weekends. If you want clean towels or washcloths you have to go to lobby to get them. The hallways smelled terrible. The people at the front desk were always very nice and courteous but the property was not was it was advertised to be.

8

Joseph

Aug 16, 2024

·

Stayed 1 night

The room was comfortable but a little worn. The bed and pillows were quite good and the room was clean. There is some renovation work going on which will make the property more appealing. The breakfast and coffee is not free and only consists of a small selection of some items on a cart. There are no hot items. We did sleep well and the room was clean. We did expect more of a breakfast for what we paid.

6

Rebecca

Sep 7, 2025

·

Stayed 1 night

The hotel was nice enough, but the area was kind of loud. Also, felt a little nickeled and dimed. Parking was $5, which isn’t a big deal, but it would have been nice to be included. Breakfast was kind of sad - just a cart with some pastries wrapped in plastic for $4 apiece. And they didn’t have complimentary coffee.

8

Teresa

Oct 13, 2024

·

Stayed 1 night

Disappointed with breakfast options that you had to pay for. And no free coffee. Bed and room was very good. Had to pay for parking at hotel.

10

Marina

Dec 17, 2023

·

Stayed 3 nights

The breakfast option is no longer offered but was advertised when we booked the hotel

6

Scott

Mar 24, 2025

·

Stayed 2 nights

Hotel charges a fee for parking, which is annoying. Also, tea and coffee are only provided for a fee in the lobby.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$88
March	$87
April	$90
May	$94
June	$78
July	$90
August	$77
September	$90
October	$90
November	$89
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $86	15 $81	16 $87	17 $97	18 $119	19 $120
20 $76	21 $78	22 $81	23 $82	24 $84	25 $127	26 $109
27 $76	28 $79	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $84	3 $101
4 $77	5 $79	6 $82	7 $82	8 $88	9 $116	10 $118
11 $108	12 $77	13 $85	14 $80	15 $77	16 $85	17 $98
18 $98	19 $80	20 $81	21 $85	22 $78	23 $86	24 $90
25 $78	26 $78	27 $85	28 $85	29 $78	30 $80	31 $78

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Suite, 1 King Bed with Sofa Bed, Balcony

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed with Sofa Bed, Accessible (Roll in Shower)

Suite, Multiple Beds

Room, 2 Queen Beds, Accessible (Hearing Balcony Or Patio)

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll in Shower)

Deluxe Room, 2 Queen Beds (Balcony Or Patio)

Room

Deluxe Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible (Hearing)

Deluxe Room, 1 King Bed, Accessible (Hearing)

Suite, 2 Double Beds, Balcony

Superior Suite, 1 King Bed with Sofa Bed (One Bedroom)

Deluxe Room, 1 King Bed with Sofa Bed (Balcony Or Patio)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Select Charlotte University Research Park

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Prices for upcoming dates