Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 8:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The hotel is located in Charlotte (Arrowood), within a 10-minute drive of Billy Graham Library and Carowinds Theme Park. It is approximately 6.2 miles from SouthPark Mall and 7.6 miles from Bank of America Stadium.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is open year-round.

Are children allowed at the property?

Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.

Fairfield Inn & Suites Charlotte Arrowood Hotel

Average nightly price at Fairfield Inn & Suites Charlotte Arrowood by month, last 12 months (USD)
Month	Average price
January	$98
February	$96
March	$99
April	$104
May	$109
June	$98
July	$109
August	$99
September	$102
October	$99
November	$94
December	$91

What guests think

At Fairfield Inn & Suites Charlotte Arrowood, travellers describe a convenient, quiet stop near the highway with friendly staff, but they also note an older property with uneven upkeep, mixed cleanliness, and breakfast that ranges from very good to disappointing.

Several reviews mention facility limitations, including intermittent pool closures or poor upkeep, a very small or partly broken fitness room, and a tight, littered parking lot. Rooms feel dated, with occasional HVAC noise or weak air-conditioning, some cigarette odors, and mixed bed comfort. Overall, it suits short stays where basic comfort matters more than modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw frequent complaints: the pool is often closed or not well maintained, the fitness room is minimal with broken equipment, and parking can be tight with some cleanliness issues.

Related guest reviews

4

Amit

Nov 13, 2024

·

Stayed 1 night

Property needs to be upgraded

6

James

Jan 13, 2025

·

Stayed 1 night

The parking lot, simply put, sucked. Unless you have a mini or a smart car, have fun. The lady that checked me in had the personality of a dead fish. I asked her for more coffee, she rummaged around and told me all they had up front was decaf. Even tho I saw the regular coffee in the same drawer. Ok, whatever. Got to the room, the entire area in front of the door, and in the front part of our room, and in the bathroom smelled like cigarettes. Then, the Heat/AC unit in the room whined all night. Literally. Whined. It was mechanical. It wasn’t something like a leaf caught in it or something like that. It’s convenient to the interstate, there are gas stations and food around, but outside of that, pay another hundred and bite the bullet. Stay somewhere nicer.

6

Monica

Jul 4, 2023

·

Stayed 3 nights

Not too good room was not as clean as I expected feces on the toilet no room service as requested they said they were short staffed Pool was not clean had dead bugs floated in the pool Exercise room only had 1 working machine I like Marriot but very disappointed at this one will not return

4

Gerald

Jan 17, 2023

·

Stayed 1 night

I was very disappointed. The room does not have any USB charges in the room (everywhere I've stayed the rooms have been updated with this feature), the coffee in the breakfast room that was supposed to be bold was weak. The eggs were very salty, the sausage was luke warm, and the general appearance was very mediocre. There was duct tape in the hallways holding the carpet down. I've stayed in Fairfield Inns all over the country and I would rate this one at or near the bottom.

6

Anthony

Dec 24, 2024

·

Stayed 1 night

Renovation updates are highly recommended!!

8

john

Sep 9, 2023

·

Stayed 2 nights

Janie is the best at front desk Sad the pool was closed with temp outside near 100 degrees They shouldn’t advertise having a pool if it isn’t available Very disappointed of that Best publishing a disclaimer that pool isn’t available after Labor Day

8

Alison

Jun 23, 2023

·

Stayed 3 nights

Check in was easy, clerk was pleasant. Room was mostly clean, just a few hairs in the tub. Bed was comfortable. Breakfast ok, they could use a second waffle maker as there was a line every morning for the one they had. Pool was dirty with leaves with no change in 3 days we were there; seems to be ignored. All staff was friendly and pleasant. Overall, it was a good stay and we would stay here again.

4

Erika

Jun 7, 2025

·

Stayed 6 nights

Staff was not necessarily rude but definitely not friendly. Pool was closed for inspection, then opened for one day and the following day after being in pool area for 5 minutes was “closed” again for repair. Curtains in room were stained, will never book again.

8

Hope

Mar 11, 2023

·

Stayed 1 night

There was trash in the parking lot. Could you have been cleaner. The hotel room was dated but clean.

6

Adrian

Apr 29, 2023

·

Stayed 1 night

smelly rooms with old carpet, gym is a joke , very noisy inside from proximity to hwy. Super nice and friendly staff

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Cleanliness

Cleanliness is inconsistent: while many guests find rooms clean, others report stained curtains and furniture, lingering odors, hair in tubs, and occasional issues like urine on fixtures or discolored tap water.

Related guest reviews

4

Yeung

Jun 5, 2025

·

Stayed 1 night

Hotel is not in same condition as other Fairfield inns. Budget level quality. The first room smelled like strong urine upon entering. Requested a different room, smelled better at first, then started having some urine smell too. The receptionist was kind enough to let us switch room, but later on she no longer wanted to look up as we walked by, very obvious. The lady in charge of breakfast was very nice.

6

edward

Jun 25, 2025

·

Stayed 1 night

Urine on toilet seat and water coming out brown out of sink

8

Patrice

Oct 13, 2025

·

Stayed 2 nights

Nice, clean and quiet ..

8

Tonya

Nov 24, 2025

·

Stayed 3 nights

Stay was nice. Rooms were clean.

8

lorna

May 17, 2023

·

Stayed 1 night

Overall, the property was clean. However, it didnt feel good to take shower and find long hair that didnt belong to you in the tub and on the wall near the shampoo.

4

Tara

Feb 23, 2025

·

Stayed 3 nights

The 1st room given to us had stains on the bed sheets and a dirty bed skirt. The bathroom had what looked like mold in certain areas and rust spots in the tub. The staff was pleasant and accommodating but the condition of the rooms and furniture is under par. The furniture was shabby dingy and in some areas falling apart. I’ve seen better on the street. It says they serve breakfast but Sunday they served boiled sausage patties and eggs on Monday no breakfast was served at all or it was over before 9am and I believe at 9am it’s still breakfast time. 10am would be standard to end breakfast. Upon arrival they charged me another $20 per night for “incidentals” not sure what that was for. If I had been able to get my money back I would have left the 1st night. I will be hesitant to trust deals thru Expedia going forward, especially if when I get to the hotel I’m going to be charged something more than what I booked for. There was a better hotel across the street that was listed for $30 more a night but I chose Fairfield because of a bogus rating and to save a few bucks. I would say you get what you pay for! But I certainly did not.

4

Mollie

Jul 18, 2025

·

Stayed 2 nights

The chair in the room was absolutely disgusting..stains all over it. I had to turn it around so I didn't have to look at it. Time to get rid of the chairs.

6

David

May 29, 2025

·

Stayed 1 night

Older hotel, but keep very clean

4

Mario

Mar 12, 2025

·

Stayed 1 night

Place is not kept up well... poor maintenance. Staff was nice. Room seem clean for most part... would be good if the little things were taken care of

8

justin b

Jul 22, 2025

·

Stayed 5 nights

People were nice. Room was clean for most part. Had a smell when we arrived (coming from other rooms) but only noticed it a night.

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Rooms

Rooms are dated and in need of upgrades; guests note weak or noisy HVAC, occasional cigarette smells, small TVs, and varying bed comfort, though some stays are quiet after room changes.

Related guest reviews

6

Rick

Apr 17, 2023

·

Stayed 1 night

Older and could use update Problem with booking and price and getting response from the company

6

Leslie

Jul 1, 2024

·

Stayed 2 nights

The beds are uncomfortable and the ac was weak. You can tell this is an older property.

4

Lamoiya

Jul 10, 2023

·

Stayed 2 nights

Very noisy, property needs to be renovated. The price of the rooms don't match the looks of the hotel. Very disappointing. Its giving motel 8 rather than a partnership of marriot. Rooms seemed to be first come first served. Paid for my king size bed room in advanced. Got to the hotel and the staffed informed that only room was left was a king handicap room.

6

James

Jan 13, 2025

·

Stayed 1 night

The parking lot, simply put, sucked. Unless you have a mini or a smart car, have fun. The lady that checked me in had the personality of a dead fish. I asked her for more coffee, she rummaged around and told me all they had up front was decaf. Even tho I saw the regular coffee in the same drawer. Ok, whatever. Got to the room, the entire area in front of the door, and in the front part of our room, and in the bathroom smelled like cigarettes. Then, the Heat/AC unit in the room whined all night. Literally. Whined. It was mechanical. It wasn’t something like a leaf caught in it or something like that. It’s convenient to the interstate, there are gas stations and food around, but outside of that, pay another hundred and bite the bullet. Stay somewhere nicer.

4

Gerald

Jan 17, 2023

·

Stayed 1 night

I was very disappointed. The room does not have any USB charges in the room (everywhere I've stayed the rooms have been updated with this feature), the coffee in the breakfast room that was supposed to be bold was weak. The eggs were very salty, the sausage was luke warm, and the general appearance was very mediocre. There was duct tape in the hallways holding the carpet down. I've stayed in Fairfield Inns all over the country and I would rate this one at or near the bottom.

8

Rachel

Apr 6, 2025

·

Stayed 1 night

It was sufficient for a stop. The rooms and beds need updated.

10

Meghan

Oct 25, 2023

·

Friendly staff. Very clean. Convenient and quiet location, easy on/off for the highway, and close to restaurants and stores. Our first room was next to an equipment room so it was quite loud (not the staff's fault, just poor judgment on whoever designed the layout of the building/rooms but staff moved us down the hall to a much quieter room which was much better. The rooms are clean and very comfortable. Would stay again.

10

Nina

Oct 24, 2023

·

Stayed 2 nights

My stay came with peace and quiet time just like I like it. Fairfield delivers every time.

4

Savannah

Oct 27, 2024

·

Stayed 1 night

Check in was great! Front staff was very nice and quick . Great location to Bank of America Stadium. But that’s about all I have to say good . I always check reviews but this was not a 8.8 in my opinion. The hall and room wreaked of cigarettes it was nasty. The bathrooms and rooms are severely outdated. Shower dripped all night long. Towels were something you get from dollar store. Beds were not comfortable. TV size of computer screen. It worked for a quick one night stay but for the price and rating I expected way better comfortable stay! Would not stay here again

8

David

Jan 8, 2025

·

Stayed 1 night

For an old complex, the room was clean, staff very friendly and helpful. Breakfast ok. Somewhat worried about safety, someone (male) knocked on our door at 3:30 am. This made it hard for us to go back to sleep.

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Service

Staff are frequently described as friendly and accommodating, but there are recurring reports of unwelcoming check-in, slow or inattentive responses, and missed housekeeping during stays.

Related guest reviews

2

Elizabeth

Aug 10, 2023

·

Stayed 2 nights

We stayed for 2 nights and never received fresh towels or wash cloths. Had to ask for toilet tissue. they never changed the sheets or emptied the trash. When we arrived the person at the front desk was on her cell phone and ‘didn’t see us’ for a couple of minutes. We had 3 guests and she didn’t see us.

8

James

Apr 13, 2025

·

Stayed 1 night

Place was quite, not crowded, and the staff was above and beyond. The condition of the place was a little worn down but it wasnt awful. They had breakfast and the selections was good, but the quality of the food wasn't the best.

8

Melissa

Jan 2, 2023

·

Stayed 1 night

Checking was not very welcoming. The man was on the phone a long time with another guest. I waited. He got off the phone and seemed inconvenienced by me. The reservation was under my husbands name(who was in the car) and he said he didn’t need to come check in, then he wanted him to. We are married, have never had this happen before. We booked a regular king and we’re given an ADA King and I asked why we did not get the room booked. He said, “It’s the same thing”. He was not very nice or welcoming. The rest of the stay was good. Comfortable bed, good breakfast and all other staff was very nice. Hotel was very plain and basic, no frills.

10

Shanna

Jul 2, 2024

·

Stayed 1 night

The beds were very comfortable. The staff was friendly.

8

Carole

Feb 22, 2024

·

Stayed 3 nights

Pleasant and helpful front desk staff. Furnishings need updating or re-finishing.

10

Madelyn

Mar 17, 2025

·

Stayed 1 night

My daughter and l had not booked a hotel and we didn’t realize it until we arrived to the city of our destination all the surrounding hotels we booked we noticed heavy traffic and parking it was after 12:00 mid night ;I finally asked a staff member why were all the hotels full , I was told it was a game tournament going on for the weekend. When I went on line Fairfield had an opening we booked it . We were exhausted. The staff welcomed us with a refreshing smile so late into night, our rooms were clean beds were so comfortable .. everything were perfect! Plus I get BonVoy points. Best Hotel! We shall return. Thank you

8

Nancy

Feb 22, 2025

·

Stayed 1 night

Convenient location, friendly staff, nice breakfast.

10

Meghan

Oct 25, 2023

·

Friendly staff. Very clean. Convenient and quiet location, easy on/off for the highway, and close to restaurants and stores. Our first room was next to an equipment room so it was quite loud (not the staff's fault, just poor judgment on whoever designed the layout of the building/rooms but staff moved us down the hall to a much quieter room which was much better. The rooms are clean and very comfortable. Would stay again.

2

Shyam

Jul 21, 2023

·

Stayed 2 nights

No coffee in the breakfast area. Tv in the room didn’t work. Manager never cared to call even after I left my name and number at the front desk. This is a terrible hotel.

6

Tricia

Aug 9, 2025

·

Stayed 1 night

Staff was very friendly. Breakfast had many options. The room was nice, only the bathroom was tired looking, and noticed heavy caulking and old paint in areas.

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Location

Convenient to the interstate and airport with easy access to restaurants and outlets, generally quiet, though a few guests felt the surrounding area seemed less desirable.

Related guest reviews

8

Jean

Mar 3, 2025

·

Stayed 2 nights

It was pretty decent. In a safe area and close to outlets. Only bad thing was bed wasn't so comfortable. Besides that good for money.

10

Charles

May 17, 2023

·

Stayed 2 nights

A quick stop over on a longer trip. It provided a central location while visiting the Charlotte area.

10

Ayaana

Nov 7, 2024

·

Stayed 1 night

I’m in transit. It’s great that this hotel is close to the highway.

10

Yang

Dec 29, 2024

·

Stayed 1 night

Quick check in, there is a Wendy’s right next to it

8

Dianna

May 6, 2025

·

Stayed 1 night

It is fairly close to the airport and it is quiet.

10

JAMES

Jun 5, 2023

·

Stayed 1 night

Convenient to interstate but quiet setting.

10

Kaycee

Oct 21, 2024

·

Stayed 1 night

I enjoyed my stay at this hotel… It was clean and the beds were comfortable.. The breakfast was amazing… The location was decent, I had drive about 20 to 25 minutes to the places I wanted to go.. I would stay here again.

8

Nancy

Feb 22, 2025

·

Stayed 1 night

Convenient location, friendly staff, nice breakfast.

8

Rebecca

Sep 1, 2024

·

Stayed 2 nights

Just a bad area. Lots of people permanently staying in hotel. Lots of homeless on outside.

10

Meghan

Oct 25, 2023

·

Friendly staff. Very clean. Convenient and quiet location, easy on/off for the highway, and close to restaurants and stores. Our first room was next to an equipment room so it was quite loud (not the staff's fault, just poor judgment on whoever designed the layout of the building/rooms but staff moved us down the hall to a much quieter room which was much better. The rooms are clean and very comfortable. Would stay again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some praise variety and fruit, while others find options limited, coffee unavailable or weak, and quality inconsistent, with rare reports of items running out or being skipped.

Related guest reviews

8

James

Apr 13, 2025

·

Stayed 1 night

Place was quite, not crowded, and the staff was above and beyond. The condition of the place was a little worn down but it wasnt awful. They had breakfast and the selections was good, but the quality of the food wasn't the best.

10

Diane

Dec 7, 2022

·

Stayed 1 night

Clerks were friendly and helpful. Breakfast was very good - fresh fruit, too! Room was clean,quiet and bed very comfortable. We have stayed here before and will continue to do so!

2

Michelle

Jul 19, 2023

·

Stayed 1 night

So many things wrong. Most importantly the air conditioning did not work, any where on property. Room was not clean ( ice bucket was dirty and trash on floor). Very thin towels. Breakfast was not edible.

4

Tara

Feb 23, 2025

·

Stayed 3 nights

The 1st room given to us had stains on the bed sheets and a dirty bed skirt. The bathroom had what looked like mold in certain areas and rust spots in the tub. The staff was pleasant and accommodating but the condition of the rooms and furniture is under par. The furniture was shabby dingy and in some areas falling apart. I’ve seen better on the street. It says they serve breakfast but Sunday they served boiled sausage patties and eggs on Monday no breakfast was served at all or it was over before 9am and I believe at 9am it’s still breakfast time. 10am would be standard to end breakfast. Upon arrival they charged me another $20 per night for “incidentals” not sure what that was for. If I had been able to get my money back I would have left the 1st night. I will be hesitant to trust deals thru Expedia going forward, especially if when I get to the hotel I’m going to be charged something more than what I booked for. There was a better hotel across the street that was listed for $30 more a night but I chose Fairfield because of a bogus rating and to save a few bucks. I would say you get what you pay for! But I certainly did not.

8

Terrance

Apr 6, 2023

·

Stayed 1 night

Great breakfast

8

William

Jul 6, 2024

·

Stayed 1 night

Last minute booking for the 4th of July! The hotel definitely met our needs. The only criticism is that they represented having a full breakfast! They did have a few things to offer but not what I would consider a full hot breakfast!

8

Jose

Nov 4, 2024

·

Stayed 3 nights

I like everything but the breakfast is so so

10

Katie

May 26, 2025

·

Stayed 2 nights

Easy check in and check out, spacious, good complimentary breakfast options

2

Shyam

Jul 21, 2023

·

Stayed 2 nights

No coffee in the breakfast area. Tv in the room didn’t work. Manager never cared to call even after I left my name and number at the front desk. This is a terrible hotel.

6

Tricia

Aug 9, 2025

·

Stayed 1 night

Staff was very friendly. Breakfast had many options. The room was nice, only the bathroom was tired looking, and noticed heavy caulking and old paint in areas.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $99	14 $111
15 $90	16 $102	17 $116	18 $102	19 $99	20 $124	21 $127
22 $105	23 $107	24 $110	25 $102	26 $110	27 $121	28 $117
29 $116	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
		1 $136	2 $160	3 $131	4 $141	5 $146
6 $121	7 $131	8 $136	9 $151	10 $151	11 $151	12 $146
13 $107	14 $107	15 $116	16 $116	17 $112	18 $126	19 $131
20 $117	21 $112	22 $116	23 $112	24 $127	25 $126	26 $142
27 $107	28 $108	29 $116	30 $111	31 $116

Fairfield Inn & Suites Charlotte Arrowood

Prices for Fairfield Inn & Suites Charlotte Arrowood

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews of Fairfield Inn & Suites Charlotte Arrowood

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites Charlotte Arrowood

Prices for upcoming dates