Name: Fairfield Inn Charlotte Northlake
Address: 9230 Harris Corners Parkway, North Lake, Charlotte, North Carolina, United States of America, Charlotte, Mecklenburg County, US
Price range: $103–$153 per night
Rating: 7.38

What guests think

At Fairfield Inn Charlotte Northlake, reviews point to a convenient location near highways and shopping, alongside frequent concerns about dated, worn rooms, inconsistent cleanliness with musty odors, and maintenance issues across common areas.

Guests often praise welcoming, helpful staff, though a few encountered understaffing or unresponsive late night service. Highway-facing rooms can be noisy, and several travelers reported issues like malfunctioning AC or worn furnishings. Breakfast quality and availability vary by day, and the pool was closed or out of service during multiple visits. Overall, expect friendly service and a convenient base, but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recurring reports of the pool being closed or empty, aging elevators, broken or missing door hardware, and tired common areas; a few guests also noted messy exterior spaces.

Related guest reviews

2

Bnisha

Jun 17, 2025

·

Stayed 3 nights

They do not clean room every day had to go ask for towels every night and the pool was close the kids was upset about not able to swim

2

Chad

Apr 26, 2024

·

Stayed 5 nights

Decided on this hotel cause of the price and the reviews and ratings. Checked in and quickly learned that those were fake reviews. The room smelled moldy wasn’t clean the card doesn’t work the side doors. After 2 days staying there but paid for a week the hallway was flooded. We work nights so we sleep during the day. But even having the door hanger on the maids still open the door. Went to talk to the front desk she acted liked she didn’t care no apologies nothing. Employees are just there to get a check. The pool is drained the grounds looks like a 8 yr old cuts the grass not kept up. The waffle maker didn’t work the juice machine didn’t work. This place reminded me of a Myrtle beach hotel I paid 30 bucks for back when I was 20.

10

Michael

Jun 2, 2025

·

Stayed 1 night

The room was a little run down. The pool wasn't open and the area wasn't clean.

8

Joelann

Jun 14, 2024

·

Stayed 2 nights

The panel in the elevator was falling off. The bottom of the doors were painted over instead of repaired. We followed directions to get clean towels in the morning and by 5pm we had no towels and the trash was still in our room. The front desk clerk was very nice and helpful. Breakfast was limited and not restocked quickly. Another guest told us not to worry as the property had just been sold and maybe the new owners would be better. I guess we'll see.

4

Vanessa

May 27, 2024

·

Stayed 2 nights

The entire floor smelled of smoke walking to our non-smoking room. Our room (especially bathroom!) smelled like nasty sour musty mildew the entire time, and we stayed several days. The pool was empty except for dirty rain water and overturned furniture in it. Also, some guy who worked at the Fairfield got our attention only to literally look me up and down from head to toe and said "hmmm, yes sir!" (While my husband was standing right beside me!!). Would not return.

4

Tristan

Apr 19, 2025

·

Stayed 1 night

Mutiple room doors were busted open up and down the hall with active signage to double lock doors for safety.

4

Mary Anne

Dec 30, 2024

·

Stayed 2 nights

Good location near interstate & shopping. Breakfast was not great. The delivery truck didn't show up, so no more eggs. Juice dispenser didn't work. An employee had taken the key to the milk case home, so no milk was available. Ran out of coffee cups. Back door handle was missing, so couldn't use the rear door. Room smelled bad. Baseboards in bathroom were dirty.

2

Shelley

Aug 12, 2025

·

Stayed 2 nights

False advertisement! The pool was a joke. The rooms smells and the manager had to take me to three different rooms, I accepted because I was tired. The mattress feels worn out The young lady with the long dreads on her head was the only person that was not nice bad attitude for the front desk.

8

Cecil Edward

Apr 7, 2025

·

Stayed 3 nights

Have been staying at this facility twice a year for years (15) some up stays some down stays. The outside of facility continues to decline in maintenance and cleanliness trash cigarette butts and other items in shrubbery etc. Lived in vehicles (2) have been in rear parking area for at least (3) years .Outside smoking area 10 feet from entrance door always a mess. Employees friendly and helpful if you can ever find one. Seems to be only a front desk Employee on duty most weekend's. Dining area is kept clean and is a miss on items provided. Any package items are old and dried out , facility had a great dining area employee for about 18 months but was replaced with different employees who were there for the (job) $ only with no idea what customer service meant. Think a disguised regional General Manager should spend at least a Thursday through Sunday stay and observe facility operations.

4

James

Apr 11, 2025

·

Stayed 3 nights

I like the Continental breakfast and the area is very convenient to nice restaurants, shopping, etc. The actual hotel looks like it needs some renovations. Some of the rooms had broken doors meaning some of the rooms weren't secured, the hallways had a not so pleasant scent. The staff was cool.

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Cleanliness

Cleanliness is inconsistent, with recurring mentions of musty odors, stained tubs and fabrics, hair left behind, and occasional mold or pests; some guests reported clean rooms.

Related guest reviews

8

Fatoumata

Jun 18, 2025

·

Stayed 3 nights

had a generally good stay at the Fairfield by Marriott in Charlotte. The staff was friendly and check-in was smooth. However, the room could have been cleaner. There was a noticeable stain and a tear on the curtain, and each time I entered the room, there was a strange lingering odor. These issues didn’t ruin my stay, but they definitely stood out. With a bit more attention to cleanliness, this could have been a great experience.

6

Jenny

Jan 6, 2025

·

Stayed 1 night

Great location. The staff was fine. However, the room was not clean at all, and I would not stay there again based on the cleanliness alone.

2

ryan

Nov 7, 2025

·

Stayed 2 nights

My biggest issue is cleanliness. Not only did the hotel failed to clean the room from the person that was previously there i.e. washcloths still in the bathroom and on the floor… I stayed for two nights in my room wasn’t touched the entire time. The amenities and everything else was fine… But in hotels cleanliness is next to godliness.

6

Vincent

Apr 16, 2024

·

Stayed 1 night

There were hairs in the sink, shower and bathroom. They should spend more time cleaning before guests.

6

Cristi

Aug 3, 2025

·

Stayed 1 night

Smelled and felt very damp, everything was musty. The room next to us had the door propped open the whole time, which was weird. Was just a quick stop over for us but I’d recommend staying somewhere else.

2

brittany

Oct 14, 2025

·

Stayed 1 night

The room was decent but very run down. It smelled like burnt rubber and urine in the bathroom

4

Jacque

Sep 24, 2024

·

Stayed 1 night

The room was very dirty. It was late when we arrived and the lighting was poor so we didn’t notice much of it until the next morning. The sheets, toilet, and towels were clean. When I opened the drapes in the morning I realized how dirty the room was. The sheer drapes were completely shredded and filthy at the bottom. The floors needed to be swept. There was hair in the shower. This location is also near the highway on one side and a somewhat busy street on the other so there is constant traffic noise. I did expect that part of the stay. One end of the hallway smelled strongly of marijuana.

2

McKenna Anne

Jan 1, 2025

·

Stayed 6 nights

Our room was very musty, dirty, and the bathroom ceiling was covered in black mold. The noise from outside and in the hallway was very loud on our room. We had to leave the hotel early. Would not recommend.

4

Derek

Oct 12, 2025

·

Stayed 2 nights

Very dated bathroom, not completely clean from prior guests. Multiple Spiders and ants (alive)

6

Freddie

May 7, 2025

·

Stayed 3 nights

The staff was pleasant. However, the smell in the hallways was damp and slight mildewy.

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Rooms

Rooms feel dated with noticeable wear and maintenance issues (e.g., malfunctioning AC or fixtures), and traffic noise affects highway facing rooms; some guests found the beds comfortable.

Related guest reviews

6

Yolanda

Dec 24, 2024

·

Stayed 2 nights

Poorly kept rooms. Bathroom was dark in the tub, curtains, ceiling was stained, rusted tubs, just a bad room for anyone. They did change our room to anything better than that.

8

Joseph

May 1, 2025

·

Stayed 1 night

Room is dirty and run down. Chair in room should go out to the curb. Thankfully the price was low compared to others and the location is handy to hwy 77.

4

Jessica

Sep 18, 2025

·

Stayed 1 night

I was surprised in the condition this hotel was in . Seems to be an older Marriott . It's noise , due to it being off the high close to an intersection . The bed was comfortable , room clean . I'm not sure if the was a leak of some kind but looks like water messed the paint up on the wall . The fire alarm went off at 9:59 am the morning of my check out .

6

STEVEN

Oct 15, 2024

·

Stayed 2 nights

The staff was very helpful and friendly. The room was late being cleaned and there were missing light bulbs and the fire detector was missing, which they fixed in about thirty minutes. This should have been caught by the cleaning person.

4

THOMAS

Dec 1, 2024

·

Stayed 1 night

The bed had one flimsy sheet on it so we were cold. The windows are thin so the highway noise was loud. The curtains did not block out the outside lighting so the room was not dark enough for sleeping well.

2

Brian

Jun 2, 2025

·

Stayed 1 night

The exterior appearance of the hotel and the area around the hotel were nice but the room was very dumpy and in serious need of a remodel. The carpeting was torn up, the tub was stained as were the walls. All in all it was probably the worst Fairfield Inn I have stayed in. I expected much better from this chain.

6

Laura

Nov 25, 2024

·

Stayed 1 night

Stayed here for a panthers game. I didn’t read the reviews since it was a Marriott hotel but should have. I always stay in Marriotts and travel several times a year this was by far the worst. Customer service was the only good thing about this hotel. The elevators had lots of stains. Opened the door to the room and got hit with an awful smell. Guess they tried to spray something to make the room smell good, but it didn’t work. The heat/AC did not work. The shower leaked. The amount of weed smell was atrocious. I know next time to stay at the courtyard around the corner.

2

Shelley

Aug 12, 2025

·

Stayed 2 nights

False advertisement! The pool was a joke. The rooms smells and the manager had to take me to three different rooms, I accepted because I was tired. The mattress feels worn out The young lady with the long dreads on her head was the only person that was not nice bad attitude for the front desk.

6

Britni

May 4, 2025

·

Stayed 3 nights

The staff was really friendly, but the property needs to be renovated (both room and common areas).

6

Sarrah

Apr 16, 2025

·

Stayed 4 nights

Definitely an older property in need of renovation. The room was small with little space to put our things for a 5 night stay and no microwave.

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Service

Staff are frequently described as friendly, welcoming, and helpful, though some guests experienced understaffing, absent overnight service, or poor responses to issues.

Related guest reviews

8

Lorenzo

Nov 30, 2025

·

Stayed 1 night

Good customer service

8

Fatoumata

Jun 18, 2025

·

Stayed 3 nights

had a generally good stay at the Fairfield by Marriott in Charlotte. The staff was friendly and check-in was smooth. However, the room could have been cleaner. There was a noticeable stain and a tear on the curtain, and each time I entered the room, there was a strange lingering odor. These issues didn’t ruin my stay, but they definitely stood out. With a bit more attention to cleanliness, this could have been a great experience.

6

Peter

Apr 7, 2024

·

Stayed 3 nights

Checkin crew was awesome. Overnight guy not so much. After our first night the light in the bathroom went out. When we returned that night the light was still out. Came to find out the overnight guy never wrote it down to be repaired. The ladies of the day crew took care of it for us thought. The hotel is dated with a couple of the outlets at the lamps inop. No USB hookups whatsoever.....so a bummer there. The lady handling the breakfast every morning was great. However today (Sunday) it was less than desirable and of course someone else was supposed to be filling the basics like the eggs.....but that never happened. Thankfully we checked out this morning and had breakfast at our location.

8

Joelann

Jun 14, 2024

·

Stayed 2 nights

The panel in the elevator was falling off. The bottom of the doors were painted over instead of repaired. We followed directions to get clean towels in the morning and by 5pm we had no towels and the trash was still in our room. The front desk clerk was very nice and helpful. Breakfast was limited and not restocked quickly. Another guest told us not to worry as the property had just been sold and maybe the new owners would be better. I guess we'll see.

8

Ramon E

Oct 28, 2024

·

Stayed 3 nights

Staff were very friendly.

10

veronica

Mar 17, 2024

·

Stayed 2 nights

We had a great check in with Mr Stacey. It was smooth and quick. Our room was very comfortable.

10

Danette

Nov 4, 2024

·

Stayed 2 nights

The staff was excellent. Very attentive and helpful.

2

Jonathan

Apr 27, 2024

·

Stayed 4 nights

Front desk was rude did not want to make accommodations even after Expedia attempted to reach out to them. They never responded and canceled the booking with no heads up.

2

Douglas

Sep 27, 2025

·

Stayed 1 night

Called ahead that we will be very late and arrived at 3:00 am and no one was here. Waited 15 minutes but no one came. No manager, no room.

8

Cecil Edward

Apr 7, 2025

·

Stayed 3 nights

Have been staying at this facility twice a year for years (15) some up stays some down stays. The outside of facility continues to decline in maintenance and cleanliness trash cigarette butts and other items in shrubbery etc. Lived in vehicles (2) have been in rear parking area for at least (3) years .Outside smoking area 10 feet from entrance door always a mess. Employees friendly and helpful if you can ever find one. Seems to be only a front desk Employee on duty most weekend's. Dining area is kept clean and is a miss on items provided. Any package items are old and dried out , facility had a great dining area employee for about 18 months but was replaced with different employees who were there for the (job) $ only with no idea what customer service meant. Think a disguised regional General Manager should spend at least a Thursday through Sunday stay and observe facility operations.

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AI-generated summary based on recent guest reviews

Location

Convenient for highway access and near shopping and restaurants, though traffic noise is an issue for rooms facing busy roads.

Related guest reviews

8

Kerri

Aug 3, 2025

·

Stayed 2 nights

The hotel is small and relatively quiet. I didn't hear other guests when I was in my room, which was nice. The couch and shower were gross looking and dingy. It could've been stains that couldn't come out, but it looked terrible and we didn't want to sit on the couch. The beds were comfortable. The breakfast wasn't great. They had microwaved breakfast sandwiches that were not very good, especially if you don’t eat biscuits or cheese. Waffles were great. It was conveniently located. Overall, it was fine. The price was a little high.

8

Brian

Jun 15, 2025

·

Stayed 3 nights

Clean hotel. Nice staff. Nice area. Only issue was the loud speeding traffic all night long on the highway. But not hotels fault so if you are a light sleeper it will keep you up. Otherwise it’s was a good stay

8

Jiri

Jan 25, 2023

·

Stayed 6 nights

The hotel and its staff was fine , friendly and helpful. Unfortunately my room window faced 4 lane boulevard and near by interstate 77 so every fully loaded eighteen wheeler and powerful sport car with 5 liter engine and dummy behind the wheel woke me up numerous time through out the night. If anyone decide to stay in this hotel then I highly recommend to ask receptionist for room which window is facing more quiet hotel side with swimming pool.

10

Steven

May 18, 2024

·

Stayed 1 night

We were passing through on the way to Pittsburgh. The stay was excellent. WiFi worked well. Plenty of channels on tv and the breakfast was very good. The location was excellent as it was easy to get on the highway.

10

Noah

May 31, 2025

·

Stayed 3 nights

Property was great for the price. Rooms were clean, breakfast was Included (average hotel breakfast), and staff was kind. The hotel does need updating, but for the price that can be overlooked. Only 15 minutes away from charlotte motor speedway.

8

Jonathan

May 31, 2025

·

Stayed 4 nights

Good location bathroom could have been updated the bathtub stains made it look dirty

10

Jay

Jun 9, 2024

·

Stayed 1 night

Hotel is in a nice area, with lots of dining and shopping options. Front desk staff friendly.

8

Tina

Mar 17, 2023

·

Stayed 1 night

Front desk staff incredibly helpful and friendly. The hotel is on the older side but the beds were comfortable and room was clean. One downside is you are right off a very busy road. Car traffic is very loud if your room is in the front.

8

Aisha

Jul 24, 2023

·

Stayed 2 nights

Everything thing was good. The staff was very friendly, we had an issue with our water being turned off for about 30 min or so bc they were working on the room above us. But it was back on in time for us to get ready for an event we were going to. But the location was close to everything. About a 10 min drive to downtown Charlotte. I would definitely stay again.

10

Melisa

Jun 9, 2024

·

Stayed 1 night

Right off the freeway

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Dining

Breakfast feedback is mixed: some enjoyed it, while others found it limited or poorly stocked with missing items such as milk, eggs, or coffee.

Related guest reviews

10

Fiodar

Aug 11, 2025

·

Stayed 1 night

I was really surprised...lol, this nice hotel , pool , breakfast, thank you!!!

6

Peter

Apr 7, 2024

·

Stayed 3 nights

Checkin crew was awesome. Overnight guy not so much. After our first night the light in the bathroom went out. When we returned that night the light was still out. Came to find out the overnight guy never wrote it down to be repaired. The ladies of the day crew took care of it for us thought. The hotel is dated with a couple of the outlets at the lamps inop. No USB hookups whatsoever.....so a bummer there. The lady handling the breakfast every morning was great. However today (Sunday) it was less than desirable and of course someone else was supposed to be filling the basics like the eggs.....but that never happened. Thankfully we checked out this morning and had breakfast at our location.

6

OSCAR

Apr 28, 2024

·

Stayed 3 nights

In the breakfast all is empty coffee eggs bread

8

Kerri

Aug 3, 2025

·

Stayed 2 nights

The hotel is small and relatively quiet. I didn't hear other guests when I was in my room, which was nice. The couch and shower were gross looking and dingy. It could've been stains that couldn't come out, but it looked terrible and we didn't want to sit on the couch. The beds were comfortable. The breakfast wasn't great. They had microwaved breakfast sandwiches that were not very good, especially if you don’t eat biscuits or cheese. Waffles were great. It was conveniently located. Overall, it was fine. The price was a little high.

10

Shirley

May 16, 2024

·

Stayed 1 night

Pleasant staff, Wonderful breakfast.

8

Mykyta

Jun 23, 2025

·

Stayed 1 night

The room is clean , breakfast is not very good.

4

Hariswar

Nov 17, 2024

·

Stayed 1 night

The hotel was dirty. The breakfast was horrible. The staff didn't have the key to open the fridge where milk and yogurt for the breakfast are kept. So there was no milk available for cereal. The coffee tasted more like water than coffee. I wouldn't stay there again.

8

Tonya

Apr 14, 2025

·

Stayed 1 night

Breakfast could have been better. There was no regular sugar, only Splenda. The food presentation was not good at all. The turkey sausage tasted like rubber the fried eggs wirh pepper looked atrocious!

4

Mary Anne

Dec 30, 2024

·

Stayed 2 nights

Good location near interstate & shopping. Breakfast was not great. The delivery truck didn't show up, so no more eggs. Juice dispenser didn't work. An employee had taken the key to the milk case home, so no milk was available. Ran out of coffee cups. Back door handle was missing, so couldn't use the rear door. Room smelled bad. Baseboards in bathroom were dirty.

10

Dianne

Nov 20, 2023

·

Stayed 1 night

Clean and very comfortable room and facilities. Great breakfast and coffee was delicious.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$93
March	$100
April	$102
May	$108
June	$112
July	$120
August	$112
September	$99
October	$103
November	$98
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $116	15 $131	16 $118	17 $107	18 $131	19 $124
20 $109	21 $111	22 $121	23 $113	24 $105	25 $113	26 $134
27 $105	28 $107	29 $107	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $107	3 $117
4 $108	5 $109	6 $116	7 $116	8 $105	9 $153	10 $153
11 $109	12 $105	13 $103	14 $112	15 $107	16 $140	17 $148
18 $104	19 $103	20 $105	21 $112	22 $118	23 $126	24 $114
25 $105	26 $122	27 $105	28 $107	29 $105	30 $114	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible Bathtub

Room, 1 King Bed, Roll-In Shower

Room, 2 Queen Beds

Room, 2 Queen Beds, Roll-In Shower

Suite, Multiple Beds

Room, 1 King Bed

Suite, 1 King Bed (Wet Bar)

Room, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Fairfield Inn Charlotte Northlake

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Prices for upcoming dates