Courtyard by Marriott Norfolk Downtown - Image 1

Courtyard by Marriott Norfolk Downtown - Room

Courtyard by Marriott Norfolk Downtown

Name: Courtyard by Marriott Norfolk Downtown
Address: 520 Plume Street, Downtown Norfolk, Norfolk, Virginia, United States of America, Norfolk, Norfolk City County, United States of America
Rating: 7.6

"Smooth check-in/check-out process"

"Convenient location"

"Great parking facilities"

"Rooms were well sized"

"Plenty of shopping options nearby"

"Staff provided great service"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Valet Parking
Banquet Facilities

Show all

Property description

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

‌

Guest reviews

7.6

Good

Based on 1,005 verified reviews

Who stays here?

Business

23%

Couple

27%

Family

34%

Group

7%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Courtyard by Marriott Norfolk Downtown, travelers praise the central, walkable location and friendly staff, but many note dated rooms, musty odors, and maintenance issues, plus valet-only parking, limited or closed bistro service, and frequent pool or hot tub problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Nannie

last week

·

Stayed 1 night

The room was clean and comfortable. I slept very good. The staff was very nice. The velet was very helpful and kind. The stay was wonderful.

2

Duncan

3 weeks ago

·

Stayed 1 night

The bistro was closed and our key wouldn't open the garage doors or the pool door. And that was after getting 3! different keys just to get into our room.. on the 8th! floor.

6

Mitch

Apr 11, 2026

·

Stayed 1 night

For what the cost is I would have expected parking to be available on site for free!!! I'm glad the staff was great with valet, parking!!!And would have liked breakfast to be free for the cost!

4

Shanae

Apr 5, 2026

·

Stayed 4 nights

The hotel has not aged well, and while the staff was super sweet the building is not well kept and bistro was never attended

4

Aleyna

Apr 4, 2026

·

Stayed 1 night

This hotel has gone down hill. It is extremely dirty and understaffed. We had this booked again for a stay in a few months and we will be cancelling. I let management know how disappointed we were and they did say new management had taken over and they were working on the issues but we aren’t will to take the risk of staying there again

520 Plume Street, Downtown Norfolk, Norfolk, Virginia, United States of America

Location

With a stay at Courtyard by Marriott Norfolk Downtown, you'll be centrally located in Norfolk, a 1-minute drive from Waterside District and 13 minutes from Naval Station Norfolk. This hotel is 3.3 mi (5.3 km) from Old Dominion University and 7.7 mi (12.4 km) from Greenbrier Mall.

MacArthur Center(0.1 miles)

Douglas MacArthur Memorial(0.1 miles)

St. Paul's Episcopal Church(0.2 miles)

Waterside District(0.3 miles)

Norva Theater(0.4 miles)

USS Wisconsin BB-64(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information

Courtyard by Marriott Norfolk Downtown

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Product

Company

Contact

Social

Courtyard by Marriott Norfolk Downtown.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Courtyard by Marriott Norfolk Downtown