Budget Inn-Norfolk, VA - Oceanview

facility is old, the floor is kind of sticky. location is good, close to the ocean and fishing pier.

Staff was basically non existant. No breakfast, no coffee. They were polite and friendly when we did see them. Property is under new ownership. Remodeling is under way in certain areas. Showers are hot but have low pressure. Considering the price of the room, the closeness to the shore and everything else considered, its a basic nothing special, hotel room, and worked for what we needed. Would stay there again.

We booked this stay despite the bad reviews. They were all right. This is not a family motel but more like a one night drug/prostitute stop which is unfortunate because the beach right across and pier is nice and good eats on the street. Changed rooms 3 times. They reeked of smoke /weed (we had small kids) and crackheads arguing down every hall. Hard beds-no soap -no towels -few pillows and very loud at night with traffic, chaos in the halls and what sounded like random gunshots at 1am. Manager tried to help but this place needs an upgrade bad. TV didn’t work-had I needed to stay more than 1 night I would have gotten my money back and left. No vending machines that worked -no coffee. The pictures online are so deceiving. This place has so much potential where it is and it’s a complete overrun dump-stay away and if you have kids -def stay away!

The floor in the room were dirty. The shower handle came off. The floor in the bathroom was cracked and sinking. The remote didn't work for the TV. The TV was on one channel. The tissue holder was broken. The sheets , towels , and wash cloths were dingy. In the hallways were puddles of water from the air conditioner. The ice maker was broken.

Guest laundry was unavailable, broken down, stayed in 3 different rooms each had it own problems. Tvs didnt work, water leaks in shower, mold. Then also the street flooding

Bathroom door was coming apart and the tv didn't work also parking wasn't safe

We were forced out of our room on 8/13/25 at 830am. Due to leaking ceiling. Front desk said no refund. I called the health department on them. Starting a claim. Sent in pictures

We were given a used yet uncleaned room. The second room was cleaned but the bathroom door would not shut all the way and was partially chewed through by something. We were only given two towels and wash cloths for a three night two person stay. The elevators were shut down prior to dark and were not cut back on until way past daylight. That is fine if your room is on the first floor but ours was on the third. The only thing good about this place is the location to the fishing pier.

Worst ever. Uninhabitable, management is rude, unhelpful, and dishonest. Unsanitary, unsafe conditions in the two room we saw. Unlit stairways, bugs (pests) and spiders visible in the walls in the lobby. Rooms smelled strongly of illegal substances, cigarettes, and deodorizing/pest chemicals. Cigarette burns on pillow cases. Bedding looked dirty, no mattress pad, mattresses were in terrible condition. My nine year old and I were wheezing within 5 minutes. People using illegal substances in the parking lot. Parking was unlit, unsafe, and frightening. I wish we had taken pictures, to demonstrate the level of filth for you all. Please do not stay in this hotel. Management did not respond over a period of 24 hours+ of Expedia's attempts to respond to refund requests via phone and email.

A lot of people just hanging around the walkways, puddle of water in the whole ways after the rain, no one tried to mopped, was wet for 2 days, bugs crawling, old or very dirty towels, we went to Walmart & get our own towels, Floor was so dirty, I used there towel to clean the floor, Sorry it was really bad,

dirty, hidden charges, total scam, roaches in room

Not as good as they promote. Towels dirty, not enough of them plus no lotions or soap and etc

The sheets had stains on them the room smelled like stale smoke even tho it was a nonsmoking room. There was pubic hair on the toilet seat, the toilet didn’t flush I was told to take the top off the back and do it manually and the toilet seat was smaller than the actual toilet. Sink had no hot water and I was told I could only have two towels and two washcloths ( it was 3 of us) I was then told to just share. Electrical outlet hanging out of the wall with like 5 things plugged in. The pictures DO NOT match what’s online I asked for a refund because we left literally an hour after check in and they told me no. Never again!

Dirtiest place I’ve ever stayed. Atinitial check in I questioned an additional fee and the hotel”manager” basically told me I could cancel my reservation and get the hell out. My second night there an intoxicated woman pounded on my door at 3am looking for a phone charger to borrow. Place is gross. Towels are gray with dirt not nearly white. Not safe - DO NOT STAY THERE!

No towels, no toilet paper. Room was filthy with cigarettes ashes all over floor. Bed sheets were not cleaned/washed. Human buzzed cut hair all over bathroom tub, toilet, sink & bed. Bathroom floor towel was used, damped and dirty. Door entry into room unsafe and looked as if cops have busted through those door before and /or multiple times. Had to pin chair against door to feel safe in my own room. T.V. Did not work at all. One lamp next to the bed worked. Microwave was disgusting as well as the fridge too. I checked out the night before because the issues

Expect nothing but the basics- and not in a clean way. Our toilet had not been cleaned, there was hair on the shower wall, there was no soap initially (and was thrown on the bed by the second night)- so there is not such thing as housekeeping really. the shade did roll down to shut all the way so anyone could look in, and while a non-smoking room it smelled like smoke as people would smoke outside the room door and there was an inch gap between the bottom of the door and the floor- plenty of space to let anything from the outside in. And don’t forget the stairwells that smelled of pee. Only redeeming qualities - it’s right across from the beach and the Ocean View pier, and had working air conditioning, a bed, and a working shower with hot water.

$12 fee at the hotel just to have a filthy floor, bathroom fan that didn't work, no type of hand towels, a raggedy looking ac unit (that did work) and shower water handle that wasnt even attached.

I booked this place according to the pictures from the website which were so misleading. The place was nasty, not on the ocean as the pictures makes it seem, dinghy towels that dont wrap around your body and we are not big people. It took us 2 days to get extra towels and then they acted as if they didn't want us to have them. The commode wouldn't flush all the time, if we did a courtesy flush we would have to wait 20 minutes or more before we could flush again. When we took a shower the bathtub faucet was coming out of the wall and we were also standing in the water that wouldn't drain as we showered. Floors were filthy and in need of replacement. No curtains, just a torn window shade and the door had a 1/2 gap at the bottom. The bed was awful to sleep in, the mattress cover was a cheap plastic one that made loud crackling sounds everytime you moved. We ended up leaving a day early and asked for a refund for the last day and the man at the front desk was rude and nasty and refused. I asked for a receipt showing i checked out on 9/6 a day early and he said he wouldn't give me anything I said I needed a receipt and he said the only receipt he would give me was showing we had a 3 night stay and was checking out on 9/7. I informed him I would be disputing this with my credit card company. There was other things wrong I didnt list here but have pictures I'm submitting with my claim to my cc company. I don't recommend anyone use this business.

Bathroom filthy, this place is a joke for the money I spent $230 for two nights.

Floor in room was very dirty. No hot water in shower....all else ok

The Chair to sit down on in the room was wobbly, made getting work done on the laptop a bit uncomfortable. Otherwise the room, bedding, shower and refridgerator were all in nice condition Sound is terrible, People will rev their engines outside past 10pm.

Tv remote did not work only got one channel Microwave and fridge had no where to plug in could night heat up my food shower knob fell off room 304

This place is falling apart. Door area collapsing, not safe at all. Bathroom door wont close. No soap for shower. 10 cops in parking lot all day investigating something. Air conditioning barely works.

The floor in the room were dirty. The shower handle came off. The floor in the bathroom was cracked and sinking. The remote didn't work for the TV. The TV was on one channel. The tissue holder was broken. The sheets , towels , and wash cloths were dingy. In the hallways were puddles of water from the air conditioner. The ice maker was broken.

The towels had to be brought to them to get more. The room had holes fixed in wall but not painted. Overall pretty dreary and hall had graffiti on it.

Parking was easy seeing the beach was a blocked view. The rooms was nasty. The floor was falling through in two different places in our room. The room was nasty. It was really noisy there. The door didn’t lock right we did not feel safe in the area. we are not Kiki people.

The floor had holes, the toilet seat was smaller than the toilet, the door lock was broken… the television was not working

Place is outdated, had big gap under the door. Bathroom door wouldnt shut.

The flooring by the front door has a dip due to water damage. The towels are stained and the floor is dirty. The bathroom fan did not work. I also changed rooms once because the window glass was cracked and the deadbolt did not lock. The manager was great and he did his best to keep me happy.

Room stunk like weed (skunk), they give you 2 towels and if you need more you take the used ones to them and they wash them and bring them back to you. Took over 10 minutes for someone to come even check us in. There’s not extra lock on the door, the bathroom door won’t shut all the way and the lock hinge is hanging off the wall. Tv won’t even change channels, pillows are tiny and very worn out, the beds are NOT queen size like we reserved, the beds are hard as rocks, homeless people hanging out in the stairways, people in the parking doing drugs.

I highly recommended this establishment friendly customer service and exceptionally awesome

There was nobody at the desk for 20 minutes. The room smelled of an orange cleaner covering up smoke in a non smoking room. The TV was turned me and the toilet paper roll had fallen out and rolled across the floor. We booked another hotel and just left

I paid $320 for a room that I was only supposed to pay $160 for. They scammed me. I made my reservation online but I put pay at property the guy swiped my card and a couple seconds later said my card declined. I immediately checked my account and it said the money had been withdrawn he then proceeded to say that the money did not come out of our account that it was gonna be a refund and it should take about an hour, but it could also take up to three business days so then he said we could pay cash. that was my biggest mistake. I ended up paying cash, still giving them the benefit of the doubt but the money never came back to my account. I called my bank and they said the money was withdrawn and there was no pending charges so I ended up paying $320 for a $160 room I stayed here May 27-29th and to this day I never received my refund, but I am still in the process of having it disputed with my bank. I DON’T RECOMMEND THIS PLACE.

The towels had to be brought to them to get more. The room had holes fixed in wall but not painted. Overall pretty dreary and hall had graffiti on it.

The location is great and the staff is very friendly. It is a no frills budget hotel. The rooms are dated but functional.

The staff at Budget Inn was welcoming and supportive throughout my stay. I visited with my church group for a baptism, and the front desk representative was especially accommodating regarding my check-out timing, ensuring I had the flexibility I needed. I truly appreciate the hospitality and would definitely consider booking again in the future. Thank you to the entire Budget Inn team!

There was no bedding on the bed when we got there no blanket no sheets. The cleanliness was bad hair in the sink and shower blocking and clogging both tub and sink. The tv blaring when we enter the room. It was unsafe with people fighting and yelling all night and banging on doors. Management is no help and hard to work with. Would not recommend to anyone.

Upon arriving, it took well over 10 minutes before I was even acknowledged. The receptionist was on video call with another individual. Upon the check-in process she was extremely rude. The room itself was run down. The TV wouldn't work and there was a light that kept flickering. The pillows did not appear clean and upon walking on the floor barefoot, out feet became covered in dirt so we had to wear socks or shoes the entire time. It felt like something out of a horror movie. The room itself was just very outdated and run down. On top of that, it was very noisy due to other customers being extremely loud during all hours of the night. I also did not find it to be kid friendly because they didn't seem to have any issues with people smoking pot on the property. It served its purpose for the one night we needed it. However, we spent as little time as possible in the room. Would not recommend and will not stay again.

Our room was clean and everything worked as expected... Had a bad weather day everything floodedl but all in all our weekend was great and the hospitality and service was pleasant

The flooring by the front door has a dip due to water damage. The towels are stained and the floor is dirty. The bathroom fan did not work. I also changed rooms once because the window glass was cracked and the deadbolt did not lock. The manager was great and he did his best to keep me happy.

Was clean and best thing was the beach across the street. Definitely be back next year

facility is old, the floor is kind of sticky. location is good, close to the ocean and fishing pier.

Everything here was the value for the price. The location can’t be beat, right across the street from the beach, no need to even pay for parking. The only complaint I really could say is that the toilet kept overflowing. But the staff was very accommodating.

Sketchy surroundings for a woman traveling solo. I was given a room on 3rd floor in top back corner of the walk up building. A cop car was in the parking lot following up on something from night before and said watch out for riff-raff. I was in town for concerts in Hampton. I checked in, left for the show, then returned to get my belongings and check out around 2am without staying even one of the two nights I had already booked and paid for. I luckily had friends who were able to accommodate me in their rental house just up the road.

I like the fact that it was close to Norfolk sentara general hospital and in a safe area because I had to go and get several tests and procedures done. Like the fact that when you walk out your room you do see the water and all the activity on the water I like the fact that the manager recognized that I was here for medical procedures and acted accordingly.

Walkable to the fishing pier

Close to Ocean view fishing pier.

This was so scary and unsafe I did not stay here. I told the front desk I wanted a refund and they said ask Expedia. I arrived at night. Had to walk by a hey baby guy and a hall smelling like pee to get to the room.Light switch at the door didn't work. No lock or deadbolt.

Close to beachfront

Expect nothing but the basics- and not in a clean way. Our toilet had not been cleaned, there was hair on the shower wall, there was no soap initially (and was thrown on the bed by the second night)- so there is not such thing as housekeeping really. the shade did roll down to shut all the way so anyone could look in, and while a non-smoking room it smelled like smoke as people would smoke outside the room door and there was an inch gap between the bottom of the door and the floor- plenty of space to let anything from the outside in. And don’t forget the stairwells that smelled of pee. Only redeeming qualities - it’s right across from the beach and the Ocean View pier, and had working air conditioning, a bed, and a working shower with hot water.

Staff was basically non existant. No breakfast, no coffee. They were polite and friendly when we did see them. Property is under new ownership. Remodeling is under way in certain areas. Showers are hot but have low pressure. Considering the price of the room, the closeness to the shore and everything else considered, its a basic nothing special, hotel room, and worked for what we needed. Would stay there again.