Name: Hampton Inn Norfolk-Naval Base
Address: 8501 Hampton Blvd, Norfolk, Virginia, United States of America, Norfolk, Virginia, US
Price range: $126–$324 per night
Rating: 8.35

What guests think

The reviews of Hampton Inn Norfolk-Naval Base show a convenient location near the Navy Base and often friendly service, but an older property undergoing updates with recurring maintenance issues and inconsistent cleanliness.

Common pain points include closed or cold pools, elevator troubles, and occasional outages affecting lobby AC or house phones. Rooms are basic and dated for some, with firm beds, small pillows, weak water pressure or lukewarm showers, and intermittent HVAC or Wi-Fi issues, while others find them quiet and comfortable enough for short stays. Breakfast ranges from satisfying to mediocre, with hot items sometimes not hot but all-day lobby coffee appreciated. Expect a convenient stay in an aging property with uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note the pool is closed or too cold, elevator issues, and occasional outages affecting lobby AC or house phones. Guests appreciate free lobby coffee and adequate parking; renovations are ongoing.

Related guest reviews

8

John

Oct 1, 2025

·

Stayed 2 nights

Under renovation so many areas were understandably less perfect.

6

Kimberly

Jun 14, 2025

·

Stayed 1 night

The hotel was conveniently located near my daughter's school. The staff were friendly. The hotel and the room had an unpleasant odor, and there were poor repairs in the bathroom tub and shower. Additionally, mold and hair were present in the tub, and stains were visible in the toilet. The pool had no water in it, and the area was being used to store bottled water.

4

JILL

Oct 19, 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

2

Julia

Aug 1, 2025

·

Stayed 1 night

I booked a single room with one king-size bed for myself and my partner through Expedia. When we arrived to check in, they gave us a double with two extra large twins and said no other rooms were available, even though I booked the room well in advance. The pool was being used as a storage room and closed off, so that was a disappointment as well. There is only one elevator and it works when going up but seems to not work at all when going down (we were on the top floor.) All in all, I am not pleased and will not be returning.

4

Shawn

Oct 25, 2023

·

Stayed 1 night

Didn’t feel like a safe area. Elevator was terrible and breakfast was just ok. If the toilet was any lower I would be sitting on the ground.

10

Robert

Apr 2, 2023

·

Stayed 4 nights

Nice breakfast--coffee bar and fresh fruit available throughout the day--convenient parking

8

Stella

Jan 6, 2025

·

Stayed 2 nights

Wanted to use pool but room and pool were extremely cold-felt like they left it cold so nobody could use it in the winter. Staff was nice - coffee maker in room does not make dark cup of coffee -went to lobby to get coffee instead.

6

Melissa

Jul 27, 2025

·

Stayed 1 night

The air conditioning in the lobby and corridors wasn’t working, and the internet was down, so I couldn’t work, and the tv didn’t work either. The room is clean, and the staff are friendly.

4

Michele

Jul 27, 2025

·

Stayed 3 nights

Our room was never cleaned. Had to go to the desk for clean towels. Even after going to the desk no one came to clean it. Guest in the hall were loud until 1am. AC broken in the lobby to hot to take eat the breakfast. Very disappointing. Checked out a day early.

4

Heather

Jul 14, 2025

·

Stayed 1 night

Property was outdated. Pool & hot tub was not open. Hallways, elevators, rooms & common areas were dirty. This was probably the dirtiest Hampton Inn that I’ve ever stayed in. I was very disappointed.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is split: many report very clean rooms and tidy stays, while others cite dirty rooms or common areas, odors, and missed housekeeping. Issues like sand in beds or mold/hair in bathrooms appear in multiple reviews.

Related guest reviews

10

Wanda

Jun 21, 2025

·

Stayed 3 nights

The room was very clean and the property was quiet!

6

Kimberly

Jun 14, 2025

·

Stayed 1 night

The hotel was conveniently located near my daughter's school. The staff were friendly. The hotel and the room had an unpleasant odor, and there were poor repairs in the bathroom tub and shower. Additionally, mold and hair were present in the tub, and stains were visible in the toilet. The pool had no water in it, and the area was being used to store bottled water.

4

JILL

Oct 19, 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

8

Brittney

Jun 4, 2025

·

Stayed 1 night

Desk staff was super friendly. Could use updating. My daughters bed had sand in it and we had not been to the beach.

10

William

Sep 25, 2025

·

Stayed 1 night

Clean room. Several restaurants nearby.

4

Kim

Jun 4, 2025

·

Stayed 4 nights

What I liked was the location, easy access, and the breakfast was good. What I didn't like was it was dingy, rundown and dirty. The bed was awful and HARD. We heard our neighbors talking on both sides. We had to ask to have our room cleaned. I will not be staying there again

4

Olivia

Oct 31, 2024

·

Stayed 3 nights

I was given a room that wasn't properly cleaned and had a horrible smell. Maintenance or the housekeeping staff even left equipment behind in the room. Thankfully, someone canceled their reservation, and I could have my room switched because the staff kept saying the hotel was fully booked as if we had no choice but to stay in the smelly room.

2

Erik S

Aug 30, 2025

·

Stayed 2 nights

Terrible. Dirty room, horrible bedding, rude staff

4

Heather

Jul 14, 2025

·

Stayed 1 night

Property was outdated. Pool & hot tub was not open. Hallways, elevators, rooms & common areas were dirty. This was probably the dirtiest Hampton Inn that I’ve ever stayed in. I was very disappointed.

10

MARY

Nov 29, 2025

·

Stayed 2 nights

Friendly staff, clean room with a cozy bed, good shower, good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel older and basic; several mention firm beds and small pillows, weak water pressure or lukewarm showers, and intermittent HVAC or Wi-Fi issues, plus occasional noise near halls or elevators. Some guests still found them quiet and comfortable enough.

Related guest reviews

8

Christina

May 11, 2025

·

Stayed 2 nights

We stayed the weekend during college graduation. The hotel was sold out. Our room was as expected. The beds were clean but firm. The air worked great. The staff was very friendly. The breakfast was ok.

8

Susan

Aug 16, 2024

·

Stayed 2 nights

Rooms small but adequate. Beds were comfortable and bathroom was nice and clean. Breakfast was ok but having some fresh fruit would have been nice.

8

Gwendolyn

Jul 23, 2025

·

Stayed 1 night

Based on price it was good. The room was clean and presented nicely however the bed was hard

4

Kim

Jun 4, 2025

·

Stayed 4 nights

What I liked was the location, easy access, and the breakfast was good. What I didn't like was it was dingy, rundown and dirty. The bed was awful and HARD. We heard our neighbors talking on both sides. We had to ask to have our room cleaned. I will not be staying there again

6

Evan

Nov 21, 2025

·

Stayed 1 night

The AC in the room was broken

6

EMILY

Dec 5, 2024

·

Stayed 1 night

Hampton Inn just doesn’t seem to be what it was, or at least this one doesn’t. Sparse room, uncomfortable hard bed, two regular size pillows & two pillows that seemed to be 1/2 size on a king bed. Just disappointing.

6

Scott

Jun 15, 2025

·

Stayed 1 night

Location for cruising was very good. It was a very old hotel. It did seem safe and was clean. Included breakfast was good. Beds were fine, pillows were laughable (we asked for extras because they were so small and thin— they said they didn’t have any). Showers were terrible— no water pressure at all, and only lukewarm water.

8

Christopher

Aug 13, 2023

·

Stayed 2 nights

Excellent check-in. Well-run and efficient Hampton Inn. Water pressure in the showers and sink sometimes left something to be desired, and one day maybe they'll get toilets a bit higher (these are pretty low). Breakfast one day was just fine but no fruit first thing (0600); the next day the hot food was all cheese and potato stuff (no). They can't all be winners! Still a good place to stay

6

Kelvin

Feb 15, 2025

·

Stayed 3 nights

WiFi was unstable, but the staff was very pleasant

8

Jason

Dec 7, 2024

·

Stayed 1 night

Overall it was great. Had issue with the tv cable. Had to call and the maintenance guy had to come in and found the cable was ripped out of the back of the tv. Then the AC/heater never go the room above 64 degrees as the unit was short cycling.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating across front desk, kitchen, and housekeeping. A smaller number reported rude interactions, slow responses, or check-in disruptions when systems were down.

Related guest reviews

10

Nyesha

Feb 21, 2025

·

Stayed 1 night

The customer service was great and the rooms were clean .

8

Rebecca

Jul 6, 2025

·

Stayed 1 night

Great front end and GM!

10

Porta

Jun 20, 2025

·

Stayed 1 night

Friendly staff and easy check in

6

Billy

Jun 1, 2023

·

Stayed 3 nights

Upon trying to check-in, the computer system was down and not was a large line that had formed in the lobby. The clerks there were very apologetic, but had no idea how long it would be before the system would be restored. Luckily, my wife and I only had to wait about an hour, but some of the individuals had been waiting for much longer. On day 2 on our stay, the water to our floor was turned off without warning or notification, as my wife in the shower. Luckily, she had not used any soap or shampoo as of yet. But needless to say she was a little upset. I spoke to the front desk and they said that they were not told the water was going to get cut off either and they did not know how long it would be off. I understand you cant please everyone, all the time. however the bed in our room was extremely hard. On a better note, most of the staff was very friendly and helpful. Breakfast was very good each morning. And the hotel was very clean and in a good location.

10

Rina

Nov 26, 2023

·

Stayed 6 nights

The staff was very friendly and kind. Reanna from the front desk was helpful and knowledgeable. Will definitely stay again.

10

Tamisha

Dec 15, 2023

·

Stayed 2 nights

From the front desk, kitchen staff, to housekeeping; everyone was attentive, kind, hospitable, helpful and went above and beyond

4

Cynthia

Aug 24, 2025

·

Stayed 2 nights

Our first night was terrible. The toilet in our room did not work, and the phone was also out of service, so my husband had to go downstairs to report it. Instead of maintenance, he was sent back with a plunger and told we’d have to wait until the next day since no one was available to fix it. This was extremely inconvenient, especially with two young granddaughters and no working toilet all night. The next day, maintenance came but still couldn’t fix the issue. We were told we’d have to wait until another guest checked out before we could move. Once we finally got into the new room, it was much better—clean and more comfortable. Overall, the cleanliness was okay, but the first-night experience left a very negative impression. The second room improved our stay, but the lack of urgency and proper response on the first night was very disappointing

8

Frederick Bruce

Oct 5, 2025

·

Stayed 5 nights

Great fitness room (small but well-equipped with modern equipment and weights). Thank you for replacing the treadmill! Loved the fact that there is always free hot coffee, bananas and apples @ the lobby. I will keep coming back because of the excellent service, value and the nice-to-haves!

4

Vivian

Jun 22, 2023

·

Stayed 1 night

The staff was rude and dismissive Me and my family will never book again.

2

Erik S

Aug 30, 2025

·

Stayed 2 nights

Terrible. Dirty room, horrible bedding, rude staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised for being very close to Naval Station Norfolk and convenient for cruise departures. Some note limited nearby dining options.

Related guest reviews

10

John

Jul 11, 2023

·

Stayed 1 night

Our son was deploying from the Naval station, he lived very close to the hotel. This is a fantastic location for anyone visiting their family members at the Norfolk Navy Base. The staff was very friendly. Nothing bad at all to say about this Hotel.

10

Karen

Jul 15, 2024

·

Stayed 1 night

It was very close to the naval base and there were many restaurants within walking distance.

10

Willie

May 4, 2025

·

Stayed 1 night

The location was great

10

Daniel

Jul 7, 2025

·

Stayed 1 night

Good location to Naval Base. Not enough restaurants nearby.

10

Margie

Aug 16, 2025

·

Stayed 1 night

We stayed here prior to leaving for a cruise. The hotel was clean, convenient and affordable. We enjoyed the complimentary breakfast before driving to the cedar grove parking lot for the shuttle to the Carnival terminal.

6

Scott

Jun 15, 2025

·

Stayed 1 night

Location for cruising was very good. It was a very old hotel. It did seem safe and was clean. Included breakfast was good. Beds were fine, pillows were laughable (we asked for extras because they were so small and thin— they said they didn’t have any). Showers were terrible— no water pressure at all, and only lukewarm water.

8

cathy

Sep 3, 2024

·

Stayed 2 nights

Nice property and friendly staff. It is very conveniently located near the Navy Base.

8

Robert

Sep 29, 2025

·

Stayed 3 nights

Close to Naval Base.

8

SEAN

Oct 1, 2025

·

Stayed 7 nights

close to the naval base

8

Melissa

Aug 19, 2025

·

Stayed 1 night

This property is very convenient to the naval base.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from great to just okay; some say hot items weren’t hot or variety was limited, though many enjoyed it overall. Lobby coffee is available, though occasionally not hot.

Related guest reviews

8

Dennis

Oct 30, 2023

·

Stayed 2 nights

The staff was very pleasant and easy to deal with. The room and building were both very clean. It was a very nice stay. The only point I have is maybe replacing the tvs in the rooms with smart tvs, which would allow customers to use their streaming services, instead of basic cable.

4

JILL

Oct 19, 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

8

Betty

Oct 7, 2024

·

Stayed 3 nights

Staff was really nice but sometimes the coffee wasn’t hot

10

Margie

Aug 16, 2025

·

Stayed 1 night

We stayed here prior to leaving for a cruise. The hotel was clean, convenient and affordable. We enjoyed the complimentary breakfast before driving to the cedar grove parking lot for the shuttle to the Carnival terminal.

10

Julie

Aug 3, 2025

·

Stayed 1 night

The place was just as described!!!! Very clean and quiet. And breakfast was delicious! The staff were so helpful and informative and had us in a room in no time at all!!! Would definitely stay here again!

10

Robert

Apr 2, 2023

·

Stayed 4 nights

Nice breakfast--coffee bar and fresh fruit available throughout the day--convenient parking

6

NEAL

Jun 21, 2025

·

Stayed 2 nights

All was good about the property . The breakfast was not very good though.

8

Pranav

May 22, 2023

·

Stayed 1 night

Room was good and clean. Breakfast was lacking

10

DIann

Sep 4, 2025

·

Stayed 1 night

I enjoyed the great breakfast and selections of coffee. I highly recommend this hotel.

10

Anthony

May 12, 2025

·

Stayed 1 night

Breakfast was adequate. Great Staff. Convenient location. Adequate Paking.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$129
February	$129
March	$147
April	$139
May	$146
June	$182
July	$183
August	$169
September	$147
October	$145
November	$121
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $322
20 $178	21 $140	22 $140	23 $142	24 $159	25 $177	26 $248
27 $154	28 $133	29 $131	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $228	3 $228
4 $147	5 $136	6 $141	7 $136	8 $150	9 $256	10 $261
11 $161	12 $131	13 $134	14 $145	15 $154	16 $229	17 $220
18 $153	19 $129	20 $133	21 $126	22 $146	23 $324	24 $323
25 $162	26 $128	27 $134	28 $129	29 $146	30 $271	31 $273

Hampton Inn Norfolk-Naval Base

Prices for Hampton Inn Norfolk-Naval Base

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Bathtub

Room, 2 Queen Beds, Bathtub

Room, 1 King Bed (With Shower)

Room, 1 King Bed, Accessible (Hearing, Walk-In Shower)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Guest reviews of Hampton Inn Norfolk-Naval Base

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Norfolk-Naval Base

Prices for upcoming dates