Best Western Plus Bradford Inn

Clean Room, pleasant helpful staff, good breakfast, ample safe parking

Breakfast was good. Plenty of variety. Parking was always available. Staff was very nice and friendly. Our room had stuff in the sink which I don't know why the cleaning people didn't catch it and we had our trash can half full of water. We mentioned it to front desk and they got maintenance to come to our room and had it fixed in a few minutes. We would stay again.

Actually never made our stay but had to pay. I tried to 'change' the date, not cancel, because we had a last minute issue and we are 7 hrs away. They wouldn't do anything for us. They were rude and said there are other places we could stay in the area. Just wanted others to be aware when they book. Make sure you are 100% SURE before you book. I know it was my fault, but Customer service was not good. They do NOT care about their customers at all.

Breakfast bar was really good, showerhead was super nice

Lobby was beautiful and breakfast was good but Rooms need updated floors and bathroom were very dingy the toilet wasn't secure and would move when you sat on it. Bed was clean and comfortable though. Halls smelled musty.