Infinity Inn & Suites

Need to fix the elevator

We were extremely disappointed that none on the amenities were usable. The pool, hot tub and exercise room were all closed.

Run down, broken, and none of the amenities work. No breakfast. No blackout curtains so the headlights from the strip club out front keep you up all night. You could do waaaaay better for the price.

Pool didnt work. Asked for ice, was told no ice inctbe hotel

NONE of the amenities listed are correct. No fitness center, no breakfast, no ice machines, no laundry.

Beds were comfortable, fridge and microwave worked well were the few bright spots. Pool looked inviting but we didn’t use. Negatives: a/c didn’t cool the room, furniture looked like it was falling apart, beds and desk would slide across the room from the slightest touch. Ice machine was locked and had to ask the front desk clerk for ice (premade buckets they had in the office). Gym wasn’t accessible (half covered in drop cloths)

Hot water in shower didn't work. No bathtub stopper. Toilet was clogged. TV & WIFI kept going out. Jacuzzi and pool locked up with bike lock. Bedding had cigarette burns. Room was extremely hot and stuffy. Beds rolled around the floor. Desk chair was ripped and torn. Claim to offer breakfast but no breakfast was available. Be mindful when traveling with families as it is right behind a strip club. Overpriced, outdated and falsely advertised.

The worst hotel we have ever stayed in. We expected to come and have a relaxing weekend. Upon arrival we were charged a$100 deposit. We also went to check in a little early and they wanted to charge us for an early check in. There were no perks or amenities: No ironing board No Kleenex No breakfast Pool and hot tub was chained and locked Fitness center was temporarily closed Laundry was temporarily closed No ice machine that functioned Cleaning services were only offered every 3 days. We had to ask for towels each day and they were as hard as sand paper. The shower did not drain till after you were out. We paid too much money to just sleep and received absolutely Nothing!!

We hit this property at a bad time. Due to supply chain issues, there was no breakfast or other dining. The Fitness Center, the Business Center, and the Laundry were all closed. The men's bathroom off the lobby was also out of order. The lobby staff were very good, and we checked in and out quickly.

Hotel website is a lie. No breakfast. Pool and hotub not heated, property poor condition. Photos not reflective of current condition on the property and rooms. Internet spotty at best, TV cable not working, non working hair dryers, bathroom in poor condition. Disappointing hotel

Trust the reviews. Staff was not rude but also not polite. It was as if I was inconveniencing the three people behind the desk doing nothing when I checked in/out. The room was pretty gross. I had dirt on my feet from just walking from the shower to the bed. There was a gigantic gap in the front door so you could literally see in the room from the outside. Towels had holes in them. The shower half worked. The water only half came out the shower head and the drain was clogged so only after a couple minutes you were swimming in dirty water. Just keep in mind it’s a cheap hotel behind a check cashing place, a Waffle House, and a strip club. Keep your expectations low.

No lo recomiendo ,las habitaciones debajo de las camas sucias,no habia wiffi,no habia desayuno,el aire tenia un ruido,las sabanas sucias y una sabana para arroparse,las almohadas duras todo mal,habia un mueble y estaba manchado y sucio todo asqueroso.

The room was in definite need of repair, run down and FILTHY. Upon arrival the room smelled of Fabuloso like it was clean but walking across the floor left our feet completely black from the nasty conditions. The sheets were stained and dingy as was the shower curtain. The breakfast that was supposed to be free per the website was more than limited and the two prepackaged food options were both stale. When checking out, the attendant was asleep though the doorbell kept going off and we tried to wake him. Very disappointing especially considering the cost of the stay.

Honestly the dirtiest Ramada I ever stayed at. Grounds, hallways, room all dirty. No breakfast as outlined on website, and sits right behind a burlesque facility. Will never book Ramada again.

Cleanliness issues. Sink had floss from previous guest

Room was dirty with hair in the shower, on the towels and in the beds.

No cups, coffee maker in rooms. Beds were horrible and there were absolutely no blankets at all. Rooms were very dirty including toilet. They gave us one room at first which was even more dirtier smelling of cigarettes which made me sick. Shower was broken. Asking for more towels the second morning, they asked us to return the towels before they even gave us more. Refrigerator door was literally falling off and not operable spoiling my leftovers. Pool was disgusting which was why we even went there. Staff laughed at us when we brought up the concerns upon checking out. False advertising online

The room was HORRIBLE! Disgusting! IVE NEVER SEEN SUCH FILTH

The room didn’t even get cleaned before our arrival. There was different kinds of hair stuck on the bedding. The floor was dirty. My family took off their shoes and with just a walk across the floor our socks were black and dirty. There were stains and things stuck on the vanity counter. The bathroom was very dusty, as if it hasn’t been thoroughly cleaned in a while. Corners had dust and lint buildup. We were afraid to sleep in the room. We went down to the office to ask for new/clean linen and additional towels. We were told that they were all being cleaned in the laundry room. Nothing was available. When I checked in I told the staff that I wanted to pay with to separate cards. And they said it was fine. When I checked out they put it all on one card. And said that it was already paid for. I asked to speak to the manager but was told “they didn’t have one.” I specifically told them that I didn’t want it to go one one card. All round it was horrible service. I definitely would not recommend at all.

The hotel is not clean. We immediately knew this was a bad idea when we walked into the lobby. It was not clean and kept up. The elevator was not clean and old. We smelled pot as we got to our room. Our room was above the main door to the lobby. The lights were bright and you could hear the cars and their speakers going at night. The room was not cleaned well. The door was falling apart. The overall feel was dirty. Luckily, we had to get up early for a flight so we could get out. Do not stay at this hotel. The picture they show is not what the hotel looks like. All rooms are accessed from the outside. The geounds are not weel kept. Do not staybhere.

It wasn't worth what i paid for the room. The bed was hard and uncomfortable the furniture was old and damaged the shower was dirty around the top shower head was old and rusty. The door looked like it was kicked in several times. You can hear people farting next door. And someone kept walking around on the roof.

AC wasn't working, room telephone wasn't working, parking was ok

Poor internet connection, poor int barhroom door. No breakfast.

No shower curtain No tissues in the tissue holder Iron but no ironing board No water pressure or hot water No sink drain stopper No hangers Bed was terrible Terrible soap products Noise all night long. Next to a strip club. Throw up in the driveway that took a whole day to get cleaned up.

Staff pointed me to 4 different wifi connections. All of them terrible. Kept losing connection while trying to get work done. Phone in room didn't work so I had to keep going down to front desk. After a room transfer, wifi still didn't work and then had low pressure for hot water which made for a terrible shower. Looked like blood stains on shower curtain. Very unhappy with my experience.

Picked this hotel based on price & counting on a certain standard for Ramada. However there was a reason this place was cheaper than surrounding hotels. It is often true that, "You get what you pay for." The check in process was a pain. Kind of like going through airport security. The room had no Kleenex, coffee pot or even cups to drink out of. There was only a sheet & one thin blanket on the bed. The front door was hard to close & the doorknob to the bathroom door was falling off.

Our bed has wheels (our bed moved when we got into it) and they had not swept under the bed…

Hot water in shower didn't work. No bathtub stopper. Toilet was clogged. TV & WIFI kept going out. Jacuzzi and pool locked up with bike lock. Bedding had cigarette burns. Room was extremely hot and stuffy. Beds rolled around the floor. Desk chair was ripped and torn. Claim to offer breakfast but no breakfast was available. Be mindful when traveling with families as it is right behind a strip club. Overpriced, outdated and falsely advertised.

The shower was old outdated written on in Sharpie to pull to be able to operate it. The shower curtain barely hung on the rack was jimmied on. There was a hanger left in the room there was a towel that I think was used prior to us that had never been taken out. The beds were super squeaky.

The room was clean and we did sleep well. What was lacking- phone didn't work, internet was spotty at best, "breakfast" was a few small packaged snacks and hot water, hot tub was not heated, pool didn't seem to be heated, furniture was shabby and some fixtures needed repair, A/C didn't seem to work. I would definitely not stay here again. The best I could say about the place is that the staff was friendly and the room was clean, but other than that...

Friendly and efficient staff

Staff was friendly. Parking was easy and well light.

The staff member up front was amazing! I dont always leave reviews. But i couldnt pass it up this time. Staff amazing, friendly, helpful, kind, and prompt. I would definitely stay here again!

They did not give back my deposit and said I lost my key! I never lost my key and the staff was unhelpful

Where is the ZERO STAR option?!? Shady business practices and horrific hotel. Tried checking in early and person behind the desk wanted $30 CASH to do that. Clearly didn't since that seemed like questionable behavior. Checked in after spring training and music festival around 11pm later that day. Long day and wanted to sleep. Got to the room and what a "wonderful" surprise. All we wanted to do was sleep since we were checking out in about 8 hours and it had been a long day. The hotels were also full and didn't think there were other rooms available based on checking in as well. Lamp on table between beds didn't work (power) Didn't have light bulbs. Tried to use facet in bathroom and cold water barely worked but the hot did. But the "BEST" part was the shower handle in the side of the tub which had been pulled off. At that point it was so late and we were so tired we just wanted to sleep. Went to check out and told Andy at the front desk. He said it was our own fault for not asking for a new room at midnight and he couldn't give us a discount (I paid $180 for the night). He offered us the next night discounted but, we were checking out to head to airport for home, did not seem like a logical solution. The maintenance guy behind the desk said "oh room 222, it's not working and I put a note in the system not to use it, it shouldn't be used". Andy said the manager would call me since there was nothing He could do. Naturally no phone call. To be clear, we were no

Staff was very efficient.

Arrived late at night, no one at the desk even calling and ringing outside button

Very nice lobby person. Also, helped me recover a pair of shoes, I left.

The staff was great

When we checked in front desk staff were not very helpful. I had to return to front desk for WiFi password because it was not initially provided. Also room phone nor television were working. I would not recommend this place. When checking out the staff was watching a show on his phone and was not helpful and barely stood up to assist me.

Trust the reviews. Staff was not rude but also not polite. It was as if I was inconveniencing the three people behind the desk doing nothing when I checked in/out. The room was pretty gross. I had dirt on my feet from just walking from the shower to the bed. There was a gigantic gap in the front door so you could literally see in the room from the outside. Towels had holes in them. The shower half worked. The water only half came out the shower head and the drain was clogged so only after a couple minutes you were swimming in dirty water. Just keep in mind it’s a cheap hotel behind a check cashing place, a Waffle House, and a strip club. Keep your expectations low.

The building and rooms are very run down. Bathroom door is splitting, ceiling is bubbled, furniture old and leaning. Ice machine looks like it hasnt been working for years.Sits behind a Cabaret and feels like this hotel might be a place used after their hours.

This place is disgusting. Wyndham should be ashamed of claiming it as one of their properties. Its next door to a strip club and you can see what goes on in it. I was grossed out that the floors were dirty, the furniture all chipped, the "strippers" and clients were everywhere. Spoke to the front desk and they couldn't care less.

Un hotel sencillo, limpio, el personal atento. Muy cerca del Mall

Not great area, but safe parking and near restaurants and freeway.

Easy on and off I-10...little noisy with traffic. Close to the airport. Nice staff.

Horrible area around hotel with a strip club in front and a closed Waffle House next door. Vagrants in the parking lot and police patrolling the area constantly. Once inside, a complete disaster, dirty, smelly and that’s the clientele. Don’t recommend for anyone to stay there.

Bad neighborhood near freeway

My room was clean and the bed was soft and comfortable. In my opinion, the accommodations are fine if you are not traveling with children. It is behind a cabaret lounge business which gets busy at night and you have to drive through their parking lot to access the hotel entrance. Staff is limited and there is not continental breakfast, but packaged breakfast snacks for on-the-go situations are provided. There is a Waffle House diner that shares the same lot if you did want a hot meal for breakfast. Overall, based on the price and due to my stay being brief, business-related, and because I was not traveling with my family , it met my needs.

This place is awful. It shares a parking lot with a giant strip club. We found spent shelll casings in the parking lot. There were people drag racing all night in the street. The room was 90 degrees when we got in it at 9pm. All services from workout room, laundry, breakfast and coffee where shut down “due to COVID”. 2021 called they want their excuses back. Do not stay here.

Listed on the booking breakfast was included- when we arrived there was a handwritten piece of paper that said “limited” before breakfast. When i asked the employee what limited meant he stated they had breakfast bars, juice and coffee and oatmeal. When we mentioned it stated breakfast was included he said “it is, we just don’t have a continental breakfast” I would not considered the things listed a qualifier to list your hotel as “breakfast included”

No breakfast, as mentioned in the advertisement

Breakfast was very limited to muffins, cookies, granola bar and small bottle of orange juice. Everything was satisfactory though.

Poor internet connection, poor int barhroom door. No breakfast.

When we booked the room online it showed breakfast, but no breakfast, should have advertised complimentary breakfast instead. Bathroom shower pull wasn’t working…

They were kind enough to let me check in late due to flight delays. Had an issue with my credit card. They couldn’t slide my card. It needed to be either a tap or a chipped card and my card was neither of those so I had to come up with a different form of payment which wasn’t ideal for me. We stayed at the hotel for five days after our third night there we found out there was no housekeeping services not even just to come and take trash out. I had requested an extra towel. Never got it. It took getting upset and complaining that the front desk for us to end up getting room service the night before we left. The morning after we checked in my husband went down for breakfast and all they had was coffee and a vending machine. Extremely disappointed. Booked the hotel not only because of price and central location for the event we were there for but as well because it said breakfast and it does not include breakfast at all whatsoever the night. The pictures that are on the website that show their breakfast area. Looks like it’s from a different hotel not this particular location locations dining area. The gentleman that checked us in, he was very nice. He seemed very nervous but kind. He listened to my ran team when I was upset and understood why I was upset but otherwise he was nice. He was kind. I do not recommend this hotel at all unless you’re only doing a one night stay. This hotel’s information on Hotels.com does need to be changed to reflect what they actually provide.

NONE of the amenities listed are correct. No fitness center, no breakfast, no ice machines, no laundry.

Customer service is not the best. Also had fire alarms going off multiple times around 5am. Their "breakfast" is a LIMITED spread: muffins, cereal, coffee and orange juice. Definitely better than nothing, but super bare bones and minimal effort. The rooms themselves weren't bad, although I was assigned to a second room when the room key to my first room wouldn't work to open the door. Location is right off the I-10 so it's got quick access to freeways. There's a smoke shop and dispensary on the same block as well if you partake as well as a 24hr waffle house right next door!

Clean and decent room. Limited breakfast. Which is basically some packaged muffins and granola bars. Part of the reason we chose to stay was because we thought breakfast was included.

Dice que incluye desayuno y solo dan un muffin y un jugo. La habitación bien. Pero en general el hotel se ve un poco descuidado.