Is parking available at the property?

Yes, self-parking is available on-site for a fee of GBP 12 per night. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately GBP 17.50 for adults and GBP 10 for children. Breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of GBP 30.00, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not mentioned.

Where is the property located in relation to key landmarks?

The hotel is situated in the historical district of Lancaster, just steps from Lancaster University and a 2-minute drive from Nuffield Theatre. It is 1.8 mi (2.9 km) from Forrest Hills and 2 mi (3.2 km) from Ingleton Open Air Heated Pool.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Specific operational hours are not provided, but it is noted that the pool is part of the recreational amenities offered.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GBP 25.00 per day, subject to availability. Advance request is required for rollaway beds.

Lancaster House Hotel in Lancaster

Average nightly price at Lancaster House Hotel by month, last 12 months (USD)
Month	Average price
January	$142
February	$162
March	$162
April	$138
May	$149
June	$161
July	$167
August	$130
September	$148
October	$160
November	$164
December	$149

What guests think

Across recent reviews, Lancaster House Hotel stands out for friendly, helpful staff and popular leisure facilities like the pool, sauna and hot tubs, while rooms are generally comfortable and the atmosphere feels homely, relaxing, and suited to short leisure breaks.

The setting next to Lancaster University is quiet and convenient for the M6 and trips to the Lake District, but it sits outside town and is less walkable. A recurring complaint is the £12 daily parking charge, especially for guests booking through third‑party sites. Some guests note dated decor, occasional maintenance issues, and service or check‑in delays; others mention average or pricey food and drinks. Expect a friendly, facilities‑led stay with strong leisure perks and a few policy and upkeep caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Leisure facilities, including the pool, sauna/steam and indoor/outdoor hot tubs (plus a gym), are frequently praised, and the bar/lounge are comfortable. Parking often incurs a £12 fee when not booking direct, and EV chargers are inconsistent.

Related guest reviews

10

Alex

Aug 11, 2025

·

Stayed 1 night

Lovely staff. Really nice room and spa was good and free! Down side was paying for parking if you didn't book direct. This was £12.

8

Scott

Apr 21, 2024

·

Stayed 1 night

The hotel was clean and the facilities were good. The hotel has a gym, swimming pool, sauna, steam room, indoor hot tub and outdoor hot tub. There are four EV chargers onsite, but two of them were out of order when we visited. It wasn't possible to access the EV chargers in the university area because access is gated off. One issue was that the hotel tried to make us pay £12 per day for parking because we'd booked through Expedia and not directly with them. It didn't state this in our email booking, so they took it off our bill.

6

Shannon

Sep 17, 2025

·

Stayed 1 night

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

10

Wendy

Nov 7, 2025

·

Stayed 1 night

Great hotel with really good facilities. Staff were good and very polite. Really good room very spacious and great spa.

10

Julie

Aug 19, 2025

·

Stayed 1 night

Great spa facilities, very friendly and helpful staff, lovely breakfast!

10

Janak

Aug 14, 2025

·

Stayed 1 night

Excellent value for money when you consider that the pool, steam, sauna, jacuzzi (indoor and outdoor) plus all the items you would expect in a room are all included in the cost. Excellent location for coast and Lake District.

10

Runya

Jun 1, 2025

·

Stayed 1 night

Good location within 20-30minutes away from lakes. Pool and gym great facilities. Breakfast very nice and great choices of fresh fruit. Definitely stay again

10

shaik zebaish

Aug 19, 2025

·

Stayed 10 nights

Excellent property. Loved the pool, hut tub and facilities.

10

Dominic

Oct 5, 2025

·

Stayed 2 nights

Nice room, nice bar, spa facilities were great, can't beat the hot tub in the pouring rain !!

10

Russell

Nov 5, 2025

·

Stayed 3 nights

The spa makes this hotel particularly good value.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as clean or spotless. Some report lapses such as stains, lingering odors or mold, and missed details in bathrooms or windows.

Related guest reviews

8

Lai

Mar 6, 2023

·

Stayed 1 night

Very clean and quiet. A good location to visit Lancaster University.

8

Ian

Jun 16, 2025

·

Stayed 2 nights

Would definitely visit again! We had a free room upgrade and it was a significant improvement on the room we had anticipated - thank you very much! The room looked a little tired and so were some of the corridor/stair areas too. Our wasn't perfectly clean - the windows, mirrors and a large crisp was fairly obvious but overall, it was good. The sound deadening was notably good even with a wedding party in progress. We had a meal in the Sandeman restaurant with our daughter and friend. We all enjoyed our meal, excellent service too. The leisure facility as previously, was excellent. Really enjoyed it. Again as previously, the staff were excellent, warm, welcoming and helpful. Mr Srees served us twice on reception, top marks!! Ok, needs some maintenance and a little extra attention to cleaning but overall, a lovely hotel. The entrance and reception area is particularly enchanting. Hope to visit again in the coming year.

10

Lucy

May 26, 2025

·

Stayed 2 nights

We had a lovely stay, room was spotless and nicely decorated. Hotel in general was very well maintained and beautiful. Staff were lovely and friendly, very helpful and the amenities were great.

10

Tim

Sep 4, 2025

·

Stayed 3 nights

Nice staff, clean spacious room, good food

6

Shannon

Sep 17, 2025

·

Stayed 1 night

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

10

Danielle

May 5, 2025

·

Stayed 2 nights

Amazing hotel clean and tidy despite its age. Stayed for two night and it was the perfect stay use of the spa made the weekend more fun and the breakfast didn’t disappoint.

10

Angela

Jun 2, 2024

·

Stayed 1 night

Very helpful friendly staff , vlean comfortable room

10

Adrian

Jul 29, 2025

·

Stayed 1 night

The room was clean, modern & spacious. The staff were helpful & friendly. The breakfast was good. The only thing I’d have liked is a bit more water pressure from the shower. Everything else was spot on.

8

Ann

Oct 17, 2023

·

Stayed 2 nights

The hotel is in a beautiful setting and all of the public areas and facilities were reasonably well maintained. Our room was comfortable, the bedding and towels were of a good quality. The bathroom needed some attention however to bring it up to date. There were dirty finger marks on the door which had definitely been there for some time as they were quite ingrained . I don't think that I have seen shower curtains used in hotels for some considerable time..... Dinner in the restaurant on our first night was ok but having been asked on arrival about allergies/intolerences and again on entry to the restaurant it was annoying to find that any choice was limited in fact only the soup was dairy free on the starters and the main course only some fish, unless I wanted sorbet there was nothing appropriate for dessert. Breakfast was good and well presented however the lack of Muesli surprised me. We travel for business and leisure several times per year and therefore use Hotels.com for ease and quality. I don't remember us being charged for, on site hotel parking as a separate charge because we hadn't booked via the group or hotel direct ever before......Fortunately we could afford to pay but some were shocked and out of pocket due to this.

8

Sarah

Sep 3, 2023

·

Stayed 1 night

Had a lovely stay, expecially how dog friendly the hotel was. The hotel was beautiful however i was slightly disappointed with to room, there was mold on the windows, cracks in the tiles in the bathroom. Over all i felt my room was dated. However would not prevent me from returning

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, though decor is commonly described as dated. Guests note maintenance niggles, thin walls or noise, low shower pressure, and limited window opening or ventilation in some rooms.

Related guest reviews

6

Philip

Jul 13, 2024

·

Stayed 1 night

Good but at a relatively high price point. Little slow to check in. Be mindful that if you don’t book direct with the hotel you pay £12 parking fee. Good size room but furnishings and bathroom could do with an update.

4

William

Dec 6, 2025

·

Stayed 1 night

Stayed at this hotel last night. Very dated and needs some TLC.

6

Mark

Aug 22, 2023

·

Stayed 1 night

The staff and food were both very good. The accommodation seemed a bit tired and the walls were very thin. You could clearly hear people in the next door room talking and unfortunately their conversation went on all night!!!

8

Emma

Jul 22, 2025

·

Stayed 2 nights

We have stayed here many times. Avoid room 115, the windows can't be opened more than a crack for health and torsions

8

Lesa

Jun 20, 2024

·

Stayed 1 night

Missed air conditioning. Liked safety.

6

stephanie

Nov 30, 2025

·

Stayed 1 night

no instructions how to put the heating. crack in bathroom ceiling and a couple of the floor tiles cracked. the shower head not really any use - i am only 5ft 2ins and had to stand right at the back of the bath to at least get part of my hair wet to use shampoo. no bath mat and nearly slipped.

6

Shannon

Sep 17, 2025

·

Stayed 1 night

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

8

Paula

Jun 8, 2024

·

Stayed 1 night

Great location. Couldn't connect to Internet, followed instructions eg room number 0?? . Staff member came to room to check. Apparently wrong information was given to us. Hope they change the paper slip on which we followed.

10

Adrian

Jul 29, 2025

·

Stayed 1 night

The room was clean, modern & spacious. The staff were helpful & friendly. The breakfast was good. The only thing I’d have liked is a bit more water pressure from the shower. Everything else was spot on.

8

Simon

Aug 13, 2023

·

Stayed 1 night

Nice property close to the university. Regular buses into town make it convenient. Expected more for the price - small things in room did not work; light above bed, TV remote needed new batteries, no tissues (box empty), tiny towels, very old fashioned shower / lack of towel rails. Oh and the £12 charge for parking seemed steep given paid for a room.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are consistently praised as friendly, helpful and professional. Some guests report slow or inflexible check‑in, room allocation errors, and billing disputes or extra charges (especially parking).

Related guest reviews

10

Lisa

Dec 21, 2025

·

Stayed 1 night

Prompt service with very friendly staff!

6

Hannah

Jun 30, 2024

·

Stayed 2 nights

I booked a twin double but this was not available when I got here - they insisted it was the booking app’s fault that didn’t tell them it should be a twin- we were put into a students apartment which was big but not that nice and had to share a bed. They rectified the issue on the second night but made me feel like it was my fault for not checking with the hotel before arrival. Breakfast was not available when we wanted it and generally I feel that I have had better stays in a premier inn. This does not feel like 4 star service at all. Nice pool.

10

Ka P

Dec 21, 2025

·

Stayed 1 night

A very helpful and nice staff at the reception.

10

Sarah

Mar 24, 2025

·

Stayed 1 night

Lovely hotel. We had a room upgrade as it was a birthday which was great. Customer service when we arrived on reception was not great. There was no enthusiasm to see us or smiles from the man. I think he was new as unsure in himself. But even so he could be more welcoming

8

Ian

Jun 16, 2025

·

Stayed 2 nights

Would definitely visit again! We had a free room upgrade and it was a significant improvement on the room we had anticipated - thank you very much! The room looked a little tired and so were some of the corridor/stair areas too. Our wasn't perfectly clean - the windows, mirrors and a large crisp was fairly obvious but overall, it was good. The sound deadening was notably good even with a wedding party in progress. We had a meal in the Sandeman restaurant with our daughter and friend. We all enjoyed our meal, excellent service too. The leisure facility as previously, was excellent. Really enjoyed it. Again as previously, the staff were excellent, warm, welcoming and helpful. Mr Srees served us twice on reception, top marks!! Ok, needs some maintenance and a little extra attention to cleaning but overall, a lovely hotel. The entrance and reception area is particularly enchanting. Hope to visit again in the coming year.

6

Shannon

Sep 17, 2025

·

Stayed 1 night

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

2

Stephen

Nov 11, 2023

·

Stayed 1 night

Appalling booking out procedure. Attempted to charge me twice for breakfast plus automatic charge for plant a tree and would not have charged me the car parking fee if i booked direct - told it was in the small print. Very rude money grabbing hotel with staff attitude of "Nothing to do with us"

6

André

Aug 24, 2025

·

Stayed 3 nights

The breakfast was average. Many drinks weren't available in the evening. The room wasn't ready for the check-in at 16:00. The drain in the shower wasn't working great.

10

Rosemary

Jun 28, 2024

·

Stayed 2 nights

First night a bit noisy in early morning with next door people. They were amazing and gave me a different room. Thank you Lancaster House. Would stay again.

10

Michael

Dec 21, 2025

·

Stayed 1 night

Was over for a football match and decided to stay an extra night on the way back to the boat. Great hotel, staff were very friendly and very helpful. Food in the restaurant was great and service was top notch

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Next to Lancaster University and handy for the M6 and trips to the Lakes, the setting is quiet. Being outside the city makes it less walkable, and many travellers rely on a car.

Related guest reviews

8

Lai

Mar 6, 2023

·

Stayed 1 night

Very clean and quiet. A good location to visit Lancaster University.

8

Caitlin

Aug 2, 2025

·

Stayed 1 night

Comfortable room, and close to M6 motorway. Thought breakfast was overpriced at £14.99 each.

10

Steven

Dec 27, 2023

·

Stayed 1 night

The hotel has a very homely feel; warm and inviting. Staff were friendly and welcoming. The only negative is the location outside of town, so you pretty much need a car to get around. Otherwise I would highly recommend this lovely hotel.

8

Robert

Nov 14, 2025

·

Stayed 1 night

Hotel is very nice in a good location. Staff were all excellent (young Katherine in the restaurant was brilliant!) Breakfast was really good. Food in the restaurant was lovely too. Don’t like having to pay (£12.00) to park in the hotels own car park, if I’d noticed this when booking I would have booked elsewhere. Also there was only one bath towel and one hand towel for the two of us……. Otherwise it was good..

8

Paula

Jun 8, 2024

·

Stayed 1 night

Great location. Couldn't connect to Internet, followed instructions eg room number 0?? . Staff member came to room to check. Apparently wrong information was given to us. Hope they change the paper slip on which we followed.

10

Gabriella

Sep 29, 2023

·

Stayed 1 night

It was very nice, cool interior, staff was very friendly. Rooms were nice and clean. There was construction in the room next to me so that was a bit loud at times but not a big deal. Not easily accessible on foot.

10

Stephen

May 27, 2025

·

Stayed 3 nights

A lovely hotel with great facilities and excellent location next to the University and stones throw from the City of Lancaster. What stood out for us was the staff. The customer service was of the highest quality and we were made to feel extremely welcome. We highly recommend this high quality hotel.

10

Janak

Aug 14, 2025

·

Stayed 1 night

Excellent value for money when you consider that the pool, steam, sauna, jacuzzi (indoor and outdoor) plus all the items you would expect in a room are all included in the cost. Excellent location for coast and Lake District.

10

Edward

Jun 11, 2024

·

Stayed 1 night

Lovely friendly staff. Nice hotel in lovely surroundings

10

Runya

Jun 1, 2025

·

Stayed 1 night

Good location within 20-30minutes away from lakes. Pool and gym great facilities. Breakfast very nice and great choices of fresh fruit. Definitely stay again

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely regarded as good to excellent with decent choice, and many enjoyed dinners and bar food. Some found prices high, occasional items unavailable, and sporadically slow service.

Related guest reviews

10

John

Jul 30, 2025

·

Stayed 3 nights

Friendly helpful staff. The quality of the food was excellent. Good choice of breakfast items and quickly prepared.

10

victoria

Sep 8, 2025

·

Stayed 1 night

Very comfortable. Great facilities. Lovely breakfast

8

Caitlin

Aug 2, 2025

·

Stayed 1 night

Comfortable room, and close to M6 motorway. Thought breakfast was overpriced at £14.99 each.

6

Shannon

Sep 17, 2025

·

Stayed 1 night

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

8

Robert

Nov 14, 2025

·

Stayed 1 night

Hotel is very nice in a good location. Staff were all excellent (young Katherine in the restaurant was brilliant!) Breakfast was really good. Food in the restaurant was lovely too. Don’t like having to pay (£12.00) to park in the hotels own car park, if I’d noticed this when booking I would have booked elsewhere. Also there was only one bath towel and one hand towel for the two of us……. Otherwise it was good..

6

André

Aug 24, 2025

·

Stayed 3 nights

The breakfast was average. Many drinks weren't available in the evening. The room wasn't ready for the check-in at 16:00. The drain in the shower wasn't working great.

8

Kate

Apr 20, 2024

·

Stayed 1 night

Drink prices were extremely expensive.

8

Ann

Oct 17, 2023

·

Stayed 2 nights

The hotel is in a beautiful setting and all of the public areas and facilities were reasonably well maintained. Our room was comfortable, the bedding and towels were of a good quality. The bathroom needed some attention however to bring it up to date. There were dirty finger marks on the door which had definitely been there for some time as they were quite ingrained . I don't think that I have seen shower curtains used in hotels for some considerable time..... Dinner in the restaurant on our first night was ok but having been asked on arrival about allergies/intolerences and again on entry to the restaurant it was annoying to find that any choice was limited in fact only the soup was dairy free on the starters and the main course only some fish, unless I wanted sorbet there was nothing appropriate for dessert. Breakfast was good and well presented however the lack of Muesli surprised me. We travel for business and leisure several times per year and therefore use Hotels.com for ease and quality. I don't remember us being charged for, on site hotel parking as a separate charge because we hadn't booked via the group or hotel direct ever before......Fortunately we could afford to pay but some were shocked and out of pocket due to this.

10

Neil

Jul 15, 2024

·

Stayed 1 night

All round comfortable hotel with friendly and helpful staff plus a great pool and gym. We particularly enjoyed the dinner options and food in general.

10

Michael

Dec 21, 2025

·

Stayed 1 night

Was over for a football match and decided to stay an extra night on the way back to the boat. Great hotel, staff were very friendly and very helpful. Food in the restaurant was great and service was top notch

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $92	2 $144	3 $152	4 $137	5 $139	6 $136	7 $324
8 $131	9 $133	10 $139	11 $237	12 $242	13 $103	14 $137
15 $121	16 $120	17 $133	18 $135	19 $159	20 $166	21 $112
22 $159	23 $159	24 $146	25 $139	26 $123	27 $134	28 $161
29 $141	30 $147

Lancaster House Hotel

Prices for Lancaster House Hotel

Monthly average prices

About this property

Location

Room options

Classic Double Or Twin Room (With a Single Bed)

Superior Apartment

Classic Double Room (Twin Room)

Luxury Studio Suite

Guest reviews of Lancaster House Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Lancaster House Hotel

Considering this hotel for your Lancaster trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $176	21 $263	22 $92	23 $140	24
25 $89	26 $228	27 $173	28 $144	29 $165	30 $199	31 $100