Holiday Inn and Suites Charleston West by IHG - Image 1

Holiday Inn and Suites Charleston West by IHG - Room

Holiday Inn and Suites Charleston West by IHG

Name: Holiday Inn and Suites Charleston West by IHG
Address: 400 2nd Avenue, South Charleston, West Virginia, United States of America, South Charleston, West Virginia, United States of America
Rating: 8.45

"Comfy beds"

"Conveniently located"

"Loved the pool"

"Excellent in-house restaurant"

"Clean rooms"

"Staff were helpful and professional"

Amenities

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Show all

Property description

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attract...

‌

Guest reviews

8.4

Very good

Based on 1,000 verified reviews

Who stays here?

Business

46%

Couple

12%

Family

33%

Group

3%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn and Suites Charleston West by IHG, travellers often highlight friendly staff, a standout indoor pool and hot tub area ideal for families, and comfortable rooms, making it a solid stopover for road trips and pet owners.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Phylicia

last week

·

Stayed 1 night

Pool wasn't available. Reason for getting within our trip. Was an issue before we got there

10

Mark

last week

·

Stayed 1 night

Yes very delicious

4

Matt

last week

·

Stayed 2 nights

Fire department showed up to try to bust down the door for an intoxicated woman. Hotel staff was nowhere to be found and people kept the hall noisy late night after the firefighters left

10

Linda

3 weeks ago

·

Stayed 2 nights

Excellent staff and the hotel was spectacular! Loved the therapy pool and therapy hot tub. Beds were super comfortable and pillows were like laying your head on a cloud. Enjoyed the scrumptious breakfast with a variety of items that you could choose from. Had dinner at the hotel and everything we had was wonderful. I enjoyed the homemade Mac and cheese. Would definitely recommend and plan on staying again.

10

John

30 Mar 2026

·

Stayed 1 night

Good overnight stay

400 2nd Avenue, South Charleston, West Virginia, United States of America

Location

Located in South Charleston, Holiday Inn Hotel & Suites Charleston West by IHG is in the business district, a 5-minute drive from Charleston Coliseum & Convention Center and 5 minutes from Charleston Town Center. This hotel is 4.4 mi (7 km) from Mountain Stage and 5 mi (8.1 km) from University of Charleston.

Timberland Park(1.9 Miles)

Patrick Street Plaza Shopping Center(2 Miles)

Jefferson Park(2.1 Miles)

Riverwalk Plaza Shopping Center(2.3 Miles)

Thomas Health System(2.7 Miles)

Ruffner Memorial Park(2.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information

Holiday Inn and Suites Charleston West by IHG

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Product

Company

Contact

Social

Holiday Inn and Suites Charleston West by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Holiday Inn and Suites Charleston West by IHG