Name: Sonesta ES Suites Charleston
Address: 200 Hotel Circle, Charleston, West Virginia, United States of America, Charleston, West Virginia, US
Price range: $104–$224 per night
Rating: 8.88

What guests think

At Sonesta ES Suites Charleston, travelers repeatedly highlight friendly service, spacious suite-style rooms with kitchens, and a quiet, secluded setting that’s an easy drive to downtown and the airport, suiting families, longer stays, and guests with pets.

Cleanliness feedback is mixed, with several reports of stained or worn furnishings, pet odors, and occasional pests, though many note tidy suites. Breakfast quality and variety range from great to basic, with early cutoff times or out-of-order items mentioned by some. Several guests were also surprised by extra charges for parking and pet stays. Overall, expect an apartment-style stay with easy car access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note an outdoor pool, small fitness room, and a basketball court, which add value. Several mention parking fees and occasional lot or lighting issues.

Related guest reviews

10

Stephen

Apr 30, 2025

·

Stayed 1 night

First time staying here, was very impressed with everything about the hotel. Spacious, a friendly staff, great gym, and delicious breakfast and clean.

6

Melissa

Aug 28, 2023

·

Stayed 2 nights

Needs some updating and TLC. TV remote and room phone didn't work at all. Nice size room with kitchen, living room area, bedroom and bathroom. Buffet breakfast had several hot items - scrambled eggs, bacon, hash browns ad pancakes. The pool was very nice, but taken over by kids at the time. Nothing else within walking distance of the hotel - it is fairly close to downtown but sits on a hill in a business-park type area that never really took off.

6

James

Jul 11, 2025

·

Stayed 1 night

Exciting stay, fire alarm went off at 8:30 pm and everyone had to stand around in the parking lot for an hour until the fire department gave the all clear. Somebody made toast in their room and set off the fire alarm. The room was large, nicely laid out and clean. The breakfast was not very good with limited options and amounts. There is no ice machine on the premises. Was told to use ice maker in refrigerator which didn't work.

10

Rebecca

Jan 10, 2025

·

Stayed 1 night

Parking was very limited with the snow and ice conditions. Parking lot was hard to navigate and be able to park a vehicle. Lighting on the outside needs to be brighter.

2

Bernard

Jun 1, 2025

·

Stayed 2 nights

I was charged a $5 a day parking fee. I was not told that either at the hotel in person or when I booked it on hotels.com. I was given the option of paying at the hotel. But my total bill on my hotels.com website was $10 less than the final bill at the hotel. And the hotel was nowhere near downtown Charleston. So I should have been told that there was a$5 a day parking charge. I am unhappy with hotels.com and Sonesta Suites.

10

Ross

Aug 16, 2024

·

Stayed 1 night

Upon arrival, we were quickly checked in. The room was clean, spacious, and had everything we needed. The pool and basketball court were added bonuses, and breakfast was sufficient. No complaints.

10

Anna

Jun 6, 2024

·

Stayed 1 night

The pool

6

Beth

Oct 23, 2023

·

Stayed 1 night

Front desk staff very friendly and welcoming. Rooms clean and comfortable. Didn’t like $5 parking fee for hotel with plenty of parking available

10

Michael

Apr 25, 2025

·

Stayed 1 night

Very clean, quiet, comfortable bed, pet friendly with a decent hot breakfast. Good value for the money. The only negative was that the pool water was turning green but it may have been due to the season not beginning yet.

8

leanna

Jul 17, 2024

·

Stayed 1 night

Great stay when in West Virginia. Nice property with amenities like pool and basketball court. Breakfast is the only thing stopping me from giving this hotel a 10/10. 2 bed 2 bath suite with full kitchen and dishwasher was perfect!

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Cleanliness

Cleanliness is inconsistent: many found suites clean, but others reported stained furnishings, pet odors, and occasional pests, plus missed details like dirty linens.

Related guest reviews

10

christina

Aug 21, 2025

·

Stayed 1 night

Hallways were dirty all the time. Rhe room couch had a big stain on the cution.

2

Patricia

Jul 7, 2024

·

Stayed 2 nights

This hotel had a major ant problem and some other bugs I had never seen. I told the front desk and they told me there was nothing they could do. I had to check out early and pay for another hotel. I will NEVER stay here again!

4

Nicole

Aug 2, 2025

·

Stayed 1 night

The room was dirty and had hair/mold in the sinks. Hairs were on the floor and the room did not look vacuumed. The pull out had dirty sheets too. Also not disclosed but you have to pay $20 to park. Spots were very limited. If you like to get high you can hang out in the halls. Maybe that helps ppl not care about the room or its cleanliness? How it has a 9 is beyond me.

2

Ed

Aug 9, 2025

·

Stayed 1 night

I selected this hotel because it had a 9.0 rating on Expedia. Definitely not worth anywhere near the $223 nightly price. I give the room we were assigned a 1.0 rating. The room looked worn out. old, and dirty. It smelled musty. There was a large stain on the sofa and another large stain on the carpeted floor by the desk. The bed looked like it was hastily made up. We cancelled our stay. The front desk offered to move us to a different room but we declined. We ended up at the Hilton Embassy Suite in downtown Charleston for $30 less.

10

deborah

Dec 9, 2025

·

Stayed 1 night

Very pleased with the accommodations and amenities. The hotel room was spacious and immaculate. The breakfast was nicely displayed and refreshed several times while I was eating, I would definitely recommend this to families traveling .

6

Alice

Nov 26, 2023

·

Stayed 3 nights

Stain on shower curtain. Hair in shower. Crumbs on floor. Grime on cabinets. Lady in charge of breakfast was WONDERFUL. Breakfast was pretty good.

2

Noel

Sep 12, 2025

·

Stayed 1 night

This stay was disappointing. Upon preparing for bed, the sheets had not been changed. When informing the front desk, they delivered replacement sheets which contained two bed bugs. Also, there were no garbage cans in sight and the TV did not work.

8

Kimberly

Aug 3, 2025

·

Stayed 3 nights

The staff were helpful and friendly. 5 stars for them. The cleanliness was fair; there were splatters of paint on different pieces of furniture (hot pink paint, like nail polish) as well as hand prints and cheek prints on the mirror. One of the pans had been scorched by a previous user. Overall I would stay here again; but if the cleanliness was the same I would be inclined to find other accommodations.

10

Jennifer

Apr 3, 2025

·

Stayed 1 night

Great service and the rooms were immaculate.

10

james

Jun 23, 2025

·

Stayed 1 night

very clean and well kept property

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Rooms

Suite-style rooms are spacious and generally comfortable with useful kitchens. Some furnishings feel dated, sofa beds and pillows can be uncomfortable, and a few mention noise or steam-triggered alarms.

Related guest reviews

6

Justin

Jul 14, 2024

·

Stayed 1 night

Large room. Outdoor pool and basketball court. There were sketchy people using the pool for a 4th of July bbq. Playing loud music with lots of n bombs. They apologized after. Hotel was in a very isolated location. Not saying that’s good or bad.

10

deborah

Dec 9, 2025

·

Stayed 1 night

Very pleased with the accommodations and amenities. The hotel room was spacious and immaculate. The breakfast was nicely displayed and refreshed several times while I was eating, I would definitely recommend this to families traveling .

10

Iain

May 14, 2025

·

Stayed 1 night

I stayed here before I flew out of Charleston airport. I only wish I could have stayed longer. I booked a one bedroom suite and was upgraded to a two bedroom one. This would have been more than enough for a group of four or five people easily. Very clean rooms and ample amenities in the suite to meet all needs. Didn't get a chance to sample breakfast as I left way too early so I'll leave that to others for comment. Good water pressure in the shower and I liked the towels. The only thing I would suggest for improvement would be a shuttle bus to the airport for anyone who was dropped off or arrived by taxi. Ideal location for airport and town of you are driving.

10

April

Jun 25, 2025

·

Stayed 1 night

Room had plenty of room for our family, it was clean, bed were comfortable. Would stay here again.

8

Micah

Apr 14, 2024

·

Stayed 1 night

Excellent stay, from the check in to the checkout. Room was amazing other than the smoke alarm going off because of the bathroom getting to hot and the steam setting it off lol

6

John

Apr 13, 2025

·

Stayed 3 nights

The beds were not very comfortable, the pillows went horribly flat during use, and the pull out sofa bed mattress was old and stained badly. Some of the supplied kitchenwares were crusty with old food debris. The windows had all lost their thermal seals and were hazy in between the glass panes. There were no available luggage carts to be found even during an off peak time. The breakfast pancakes were rubbery, and the scrambled "eggs" were soggy and slimy. On a positive note, the front desk woman was very friendly.

10

Christie

Jul 9, 2025

·

Stayed 1 night

The rooms are great! Very spacious and acceptably clean. If you need anything, have any questions about the area, enjoy a nice breakfast or a quiet evening swim... I recommend you stay and enjoy.

8

Stephanie

Oct 19, 2025

·

Stayed 2 nights

We liked the location, just far enough outside the city, for less congestion. Pretty setting, and views. Room was spacious, beds were comfortable, and nice towels. Corridors and room were clean. Only 2 slight negatives: breakfast ended at 8:30 or 9:00 (Sat.), so missed the first one, as we slept in until 8. Also, size of gap under room door allows for conversation in hallway, and loud talking from rooms nearby to come right through. Fortunately, everyone quieted down by 11:00 pm However, neither of those things would discourage us from staying again.

8

DANIELLE

Apr 1, 2024

·

Stayed 2 nights

The location is a little strange but it was super quiet. Room was big and clean if a little dated and worn.

6

Kevin

Jul 1, 2025

·

Stayed 2 nights

The suite was clean, well kept and comfortable. The pool looked clean and well kept. Breakfast was basic plus (scrambled eggs, ham and potatoes, a pancake maker, oatmeal, and breads. there was also apples and bananas which were somehow both over and under-ripe). MY ISSUE COMES WITH TAKING A SHOWER! AMAZING, HOT, GOOD WATER PRESSURE... AND IN THE MIDST OF IT A VERY LOUD ALARM GOES OFF. Leaves me jumping out of the shower soaking wet trying to figure out what's going on. A call to the front desk, and they let me know that it is a known issue. Steam sets off the smoke detectors -- and they're not going to do anything about this God-aweful noise that makes you jump out of the shower. They just told me to keep the door shut when I shower. The next day, take shower with the door shut. Get out, open the door to get dressed -- same thing with the God-aweful noise, even with the shower not running. I bet you enough people take 3 am showers to make the neighbors around them complain and the hotel will figure something out to fix this issue!

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Service

Service is a strong point, with many guests praising friendly, accommodating staff and smooth check-ins. A few noted limited help or inconsistent information at the desk.

Related guest reviews

10

Diane

Sep 14, 2025

·

Stayed 1 night

Friendly staff, quiet and comfortable room.

10

Traci

Jun 8, 2025

·

Stayed 1 night

Staff was so kind to my daughters as they had a late arrival after many flight delays and were exhausted. They kindly extended their checkout upon request as well as upgrading their room. I was so happy they took such good care of my girls!

4

DARRLYNE

Jun 21, 2025

·

Stayed 2 nights

I was in a suite and the curtain was torn, and the room was unclean. When I pulled the curtain back. There were shoes sitting in the window seal when I requested the room to be clean. It was not clean. Also, the control to the TV did not work and when I requested someone to come fix it, the staff said there was no one to help me, but I could come down to get the batteries myself and I was too tired to do that.

10

Mark

Dec 23, 2025

·

Stayed 1 night

Great friendly staff

10

Daniel

Aug 17, 2025

·

Stayed 1 night

Rebecca at the front desk was awesome. She was happy and a great help our key cards not working.

6

Gregory

Nov 8, 2025

·

Stayed 1 night

Room was ok Check in woman was not very informative. Wanted me to go by the desk every trip in or out when a side door was closer to an elevator. It was much friendlier and homelier when it was Resident Inn

10

Pamela

Apr 21, 2025

·

Stayed 1 night

Had a medical emergency and they were very helpful.

10

Billie

Aug 17, 2025

·

Stayed 2 nights

I was traveling with cantankerous parents who were very demanding and the entire staff went out of their way to accommodate them. I personally loved the accommodations and the atmosphere, bless their hearts!

10

jaime

Oct 3, 2025

·

Stayed 1 night

Staff is fantastic

10

Christopher

Aug 22, 2023

·

Stayed 2 nights

Check in was very easy and the front desk staff was very friendly, in fact all staff were great. I would definitely stay here again.

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Location

Quiet, secluded setting near the airport and a short drive to downtown; most appreciate the calm. Not walkable to attractions.

Related guest reviews

10

Scott

Feb 21, 2025

·

Stayed 1 night

A mile away from "downtown" in a quiet area away from city Sleestaks. Easy free parking. Safe environment. Price point keeps out the riff raff and is very affordable.

10

David

Jun 7, 2025

·

Stayed 1 night

this hotel is hidden away in a quiet spot off the highway. The room was very large and clean. Bed was comfy. I have no complaints.

10

Noel

Jun 10, 2025

·

Stayed 3 nights

This hotel is set off by itself but very close to town. The staff was more than welcoming. The room was clean, comfortable and affordable. Free hot breakfast and a outside swimming pool. I would definitely come back again.

10

Jeffrey

Feb 21, 2024

·

Stayed 1 night

Checkin was easy and quick. The suite is very nice. Beds are great and the place is nice and clean. Close to the downtown but a nice quiet area. Glad we choose to stay here.

10

Beverly

Nov 12, 2024

·

Stayed 1 night

We were staying at this location because the airport was close. We had a very early flight out the next day. This was perfect for us. Clean, quiet, comfortable, and reasonably priced.

8

Joan

Jun 9, 2025

·

Stayed 2 nights

I was a little surprised that it was in such a secluded area. A little off the beaten path. Worked well for our travels for watching our grandson play in the West Virginia Senior All-Stars.

8

Stephanie

Oct 19, 2025

·

Stayed 2 nights

We liked the location, just far enough outside the city, for less congestion. Pretty setting, and views. Room was spacious, beds were comfortable, and nice towels. Corridors and room were clean. Only 2 slight negatives: breakfast ended at 8:30 or 9:00 (Sat.), so missed the first one, as we slept in until 8. Also, size of gap under room door allows for conversation in hallway, and loud talking from rooms nearby to come right through. Fortunately, everyone quieted down by 11:00 pm However, neither of those things would discourage us from staying again.

10

Leon

Jan 28, 2024

·

Stayed 2 nights

Well-situated and centrally located

10

Kiana-Ann

Sep 22, 2025

·

Stayed 3 nights

Easy check in and check out procedure. My incidental hold was only 20$ which was pretty cool to me. Breakfast was yummy and simple but keep in mind it is a hotel breakfast, not a 5 star restaurant. Area is secluded and quiet but close enough to freeway entrance. Room was clean and hotel was quiet! Would absolutely stay again!

10

Stephen

Mar 25, 2025

·

Stayed 3 nights

The room was very comfortable and clean, the space was nice to return to at the end of the day. The breakfast in the morning was very generous and delicious. Literally 5 minutes to downtown Charleston. I would absolutely return to Sonesta ES Suites!

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Dining

Free hot breakfast earns frequent praise for taste and variety. Others found it basic, time-limited, or missing items, and a few disliked the coffee.

Related guest reviews

10

Michael

Oct 30, 2023

·

Stayed 2 nights

Other reviews complained about the location. Yes, it's a little "off the beaten path," but that's fine! It's two minutes off the highway and you can't hear any traffic! The property is spotless, and the bed is very comfortable. I don't like the pillows at all. Very good breakfast buffet. Potatoes are not worth trying, and the coffee is really terrible, but the rest is really good! Lots of choices - eggs, sausage, biscuits and gravy, hot oatmeal, pancakes, packaged coffee cake and donuts, plus other little additions. We'll be staying here again on our next visit.

10

Danielle

Dec 23, 2022

·

Stayed 1 night

I love almost everything about this place! I stay there every time I drive north and then again on my way back south. My only complaint is the breakfast. They could do much better, and they used to!

8

James

Sep 7, 2025

·

Stayed 1 night

Room was fine although a blanket on the bed would have been appreciated. The breakfast was marginal.

10

deborah

Dec 9, 2025

·

Stayed 1 night

Very pleased with the accommodations and amenities. The hotel room was spacious and immaculate. The breakfast was nicely displayed and refreshed several times while I was eating, I would definitely recommend this to families traveling .

10

Joseph

May 9, 2025

·

Stayed 2 nights

Excellent shower pressure and the scrambled eggs were the best eggs I've ever had at a hotel buffet. Desk staff were super friendly and helpful!

10

Christie

Jul 9, 2025

·

Stayed 1 night

The rooms are great! Very spacious and acceptably clean. If you need anything, have any questions about the area, enjoy a nice breakfast or a quiet evening swim... I recommend you stay and enjoy.

8

Joselyn St.

Jun 28, 2024

·

Stayed 1 night

Clean and quiet. Good breakfast.

10

scott

Nov 20, 2025

·

Stayed 1 night

Breakfast was fresh I went in 30 minutes after they started. The only issue I had was the pancake machine was out of order was disappointing

8

Linda

Jun 4, 2024

·

Stayed 2 nights

We like the expanded rooms that Sonesta provides, with separate bedroom and living areas. The rooms were clean and amply supplied, and the staff was helpful and pleasant. Dislikes: breakfast is only served until 8:30 am (!) and the offerings are limited compared to other hotels. Also, I was surprised that, for the price, the room did not supply the usual bathroom amenities - small bottles of body cream and shower cap, for instance, in addition to the usual shampoo and conditioner offerings.

10

Karen

Nov 27, 2023

·

Stayed 1 night

Been to a lot of these breakfast- included hotels...and this breakfast was really much better than even more expensive hotels. Not a ton of options, but those they had were well-executed. Room was perfect for our needs - a family of 5 with one member who needs to be separated from the rest for sensory issues. 2 separate bedrooms/baths, plus shared middle space made this a perfect setup for our crew.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$113
March	$121
April	$112
May	$120
June	$132
July	$121
August	$121
September	$135
October	$123
November	$118
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $157	16 $154	17 $134	18 $224	19 $140
20 $126	21 $124	22 $116	23 $117	24 $118	25 $129	26 $138
27 $108	28 $127	29 $117	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $159	3 $131
4 $109	5 $111	6 $111	7 $111	8 $123	9 $123	10 $124
11 $105	12 $123	13 $111	14 $111	15 $132	16 $125	17 $124
18 $104	19 $116	20 $122	21 $122	22 $116	23 $122	24 $122
25 $104	26 $112	27 $127	28 $121	29 $112	30 $128	31 $118

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed with Sofa Bed, Accessible (Hearing One Bedroom)

Room, 1 Queen Bed with Sofa Bed, Accessible (Mobility Transfer Shower)

Room, 1 Queen Bed with Sofa Bed, Accessible (Mobility Roll in Shower)

Deluxe Room, 1 Queen Bed with Sofa Bed (Studio)

Suite, Multiple Beds, Accessible (Mobility Transfer Shower Two Bedrooms)

Room, 1 Queen Bed with Sofa Bed, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing Two Bedrooms)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Mobility Roll in Shower One Bedroom)

Deluxe Room, 1 King Bed (Studio)

Superior Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Mobility Transfer Shower One Bedroom)

Superior Suite, Multiple Beds (Two Bedrooms)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta ES Suites Charleston

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