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Embassy Suites by Hilton Richmond

US$163
/ night

Avg. for October

Embassy Suites by Hilton Richmond - Image 1
Embassy Suites by Hilton Richmond - Room
Embassy Suites by Hilton Richmond - Room
Embassy Suites by Hilton Richmond - Pool
Embassy Suites by Hilton Richmond - Restaurant

Prices for Embassy Suites by Hilton Richmond

Select dates to see prices and availability

US$163
/ night

Avg. for October

Monthly average prices

Nightly prices at Embassy Suites by Hilton Richmond average US$140 in the cheapest month (January) and US$209 in the most expensive month (March), based on the last 12 months.

Average nightly price at Embassy Suites by Hilton Richmond by month, last 12 months (USD)
MonthAverage price
JanuaryUS$140
FebruaryUS$146
MarchUS$209
AprilUS$159
MayUS$160
JuneUS$161
JulyUS$170
AugustUS$152
SeptemberUS$154
OctoberUS$163
NovemberUS$161
DecemberUS$147

Most expensive: March (~US$209)

Cheapest: January (~US$140)

About this property

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
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  • Swimming pool

  • Laundry service

  • Elevator/Lift

  • Ballroom

  • Fitness facilities

  • Luggage storage

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Location

2925 Emerywood Pkwy, Virginia, United States of America

Bon Secours Heart Institute at Reynolds Crossing (1.1 Miles)

Henrico Doctors' Hospital (1.9 Miles)

Shops at Willow Lawn (2.8 Miles)

University of Richmond (3 Miles)

Regal Short Pump (2.7 Miles)

Lewis Ginter Botanical Garden (3.3 Miles)


Room options

Suite, 2 Double Beds, Mobility Accessible, Microwave

Room details

2 Double Beds

Sleeps 6

300 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Suite, Multiple Beds, Microwave

Room details

2 Large Double Beds
and
1 Sofa Bed

Sleeps 6

300 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Family Suite, Multiple Beds, Microwave (3 Rooms)

Room details

1 Extra-Large Double Bed
and
2 Large Double Beds

Sleeps 7

600 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Suite, 1 King Bed, Microwave (Capitol)

Room details

1 Extra-Large Double Bed

Sleeps 4

400 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Room, 1 King Bed, Mobility Accessible, Microwave

Room details

1 Extra-Large Double Bed

Sleeps 4

300 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Suite, 1 King Bed with Sofa Bed, Microwave

Room details

1 Extra-Large Double Bed
and
1 Sofa Bed

Sleeps 4

300 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Suite, 1 King Bed with Sofa Bed, Microwave, Corner

Room details

1 Extra-Large Double Bed
and
1 Sofa Bed

Sleeps 4

350 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Suite, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Room details

1 Extra-Large Double Bed

Sleeps 4

300 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Guest reviews of Embassy Suites by Hilton Richmond

What guests think

AI-generated summary based on recent guest reviews

At Embassy Suites by Hilton Richmond, guests consistently praise the generous made to order breakfast, evening reception, and spacious suites, but many also report recurring maintenance problems, especially unreliable air conditioning and slow or broken elevators, along with dated spaces.

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Facilities

Problematic

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Great

Was this helpful?

4

Jacquelyn

IAN-logo

12 Sept 2026

·

Stayed 2 nights

This property is extremely old and needs many upgrades and renovations. This honestly was my worst experience staying on a Hilton Embassy Suites property. The room had a bad old smelling odor, the bathroom was so tiny one person could barely maneuver in it, the room and hotel is self looks like it's falling apart. There were fixtures in our room that actually was falling apart . My husband and I were so disappointed as we were in town to celebrate his birthday and see family . The staff was good which really was the only plus.
This property is extremely old and needs many upgrades and renovations. This honestly was my worst experience staying on a Hilton Embassy Suites property. The room had a bad old smelling odor, the bathroom was so tiny one person could barely maneuver in it, the room and hotel is self looks like it's falling apart. There were fixtures in our room that actually was falling apart . My husband and I were so disappointed as we were in town to celebrate his birthday and see family . The staff was good which really was the only plus.

4

LAKEISHA

IAN-logo

21 Aug 2026

·

Stayed 2 nights

Unfortunately, my stay has been extremely disappointing. I was assigned to the 7th floor, and the elevators were barely functioning—the one I took stopped on every single floor without warning, keeping me stuck inside until another guest mentioned the elevator on the opposite side worked slightly better. Inside the room, the AC wouldn't cool below 74 degrees despite being set to 69, and there was a noticeable mold smell throughout the space. The entire property felt dark, dingy, and poorly maintained. Even the breakfast fell well short of expectations. As someone who usually expects a much higher standard from Embassy Suites, this experience was deeply frustrating, and I am not pleased at all.
Unfortunately, my stay has been extremely disappointing. I was assigned to the 7th floor, and the elevators were barely functioning—the one I took stopped on every single floor without warning, keeping me stuck inside until another guest mentioned the elevator on the opposite side worked slightly better. Inside the room, the AC wouldn't cool below 74 degrees despite being set to 69, and there was a noticeable mold smell throughout the space. The entire property felt dark, dingy, and poorly maintained. Even the breakfast fell well short of expectations. As someone who usually expects a much higher standard from Embassy Suites, this experience was deeply frustrating, and I am not pleased at all.

6

Marvin

IAN-logo

2 Aug 2026

·

Stayed 4 nights

Was definitely not a bad stay. I’m a stickler for good lighting and my room specifically did not have all the lights working and I couldn’t adjust the temperature but if I make a reservation next time I’m hoping I’ll have a better experience.
Was definitely not a bad stay. I’m a stickler for good lighting and my room specifically did not have all the lights working and I couldn’t adjust the temperature but if I make a reservation next time I’m hoping I’ll have a better experience.

2

Brittany

IAN-logo

2 Aug 2026

·

Stayed 1 night

The ac was out
The ac was out

2

Elina

IAN-logo

21 Jul 2026

·

Stayed 5 nights

DO NOT STAY HERE! THE AIR CONDITIONING DOES NOT WORK ANYWHERE IN THE BUILDING! The A/C was broken throughout the entire hotel—not just in our room. Staff admitted they knew about the problem but kept telling guests it would be fixed “soon.” It never was. Instead, we were expected to sleep in unbearable heat. The building has extensive glass, making the temperature inside even worse. Before booking, read the other reviews—you’ll see many guests reporting the exact same issue. My family booked and fully prepaid a six-night stay. After bringing all of our luggage upstairs, we discovered there was no air conditioning anywhere in the hotel. We were given only one fan for two rooms. When I politely asked for a second fan, I was told they didn’t have one. Instead of helping, the front desk told us we had to check out. An employee identified herself as “Kim,” then hung up on me and refused to answer further calls. When I went downstairs, I was told no employee named Kim worked there. One staff member even removed her name tag and refused to identify herself. At 9:00 PM, with my children already asleep after a long trip, we were forced to pack everything and leave a hotel we had fully paid for. Police were called even though we were calm, cooperative, and already packing. The officer repeatedly warned that we could be arrested if we didn’t leave immediately. Even after we had left and were loading our car, a staff member continued confronting us outside.
DO NOT STAY HERE! THE AIR CONDITIONING DOES NOT WORK ANYWHERE IN THE BUILDING! The A/C was broken throughout the entire hotel—not just in our room. Staff admitted they knew about the problem but kept telling guests it would be fixed “soon.” It never was. Instead, we were expected to sleep in unbearable heat. The building has extensive glass, making the temperature inside even worse. Before booking, read the other reviews—you’ll see many guests reporting the exact same issue. My family booked and fully prepaid a six-night stay. After bringing all of our luggage upstairs, we discovered there was no air conditioning anywhere in the hotel. We were given only one fan for two rooms. When I politely asked for a second fan, I was told they didn’t have one. Instead of helping, the front desk told us we had to check out. An employee identified herself as “Kim,” then hung up on me and refused to answer further calls. When I went downstairs, I was told no employee named Kim worked there. One staff member even removed her name tag and refused to identify herself. At 9:00 PM, with my children already asleep after a long trip, we were forced to pack everything and leave a hotel we had fully paid for. Police were called even though we were calm, cooperative, and already packing. The officer repeatedly warned that we could be arrested if we didn’t leave immediately. Even after we had left and were loading our car, a staff member continued confronting us outside.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 02:00

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Embassy Suites by Hilton Richmond

Is parking available at the property?

Self-parking is available on-site for a fee of USD 10.00 per night. There is also parking available for RVs, buses, and trucks, subject to a surcharge.


What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM, featuring a variety of options to start the day.


Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.


What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.


What accessibility features are available for guests with disabilities?

The property offers several accessibility features, including elevators, wheelchair-accessible paths of travel, and a wheelchair-accessible registration desk. There are also assistive listening devices available.

Where is the property located in relation to key landmarks?

The hotel is located in Richmond's business district, within a 10-minute drive of Lewis Ginter Botanical Garden and Children's Museum of Richmond. It is approximately 5 miles from the Science Museum of Virginia and Virginia Museum of Fine Arts.


Does the property have a swimming pool?

Yes, the property features an indoor pool, which is accessible from 6:00 AM to 10:00 PM.


What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per night. Advance request or confirmation may be required for availability.


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Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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