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Courtyard by Marriott Richmond Northwest - Room

Courtyard by Marriott Richmond Northwest

Name: Courtyard by Marriott Richmond Northwest
Address: 3950 Westerre Parkway, Innsbrook, Richmond (and vicinity), Virginia, United States of America, Richmond (and vicinity), Henrico County, United States of America
Rating: 8.3

"Well located"

"Loved the swimming pool"

"Superb restaurant"

"Clean rooms"

"Plenty of shopping options nearby"

"Welcoming staff"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities

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Property description

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

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Guest reviews

8.3

Very good

Based on 762 verified reviews

Who stays here?

Business

22%

Couple

22%

Family

46%

Group

3%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Courtyard by Marriott Richmond Northwest, many guests praise the friendly, helpful staff and convenient location, while others report disruptions from ongoing renovations, added costs like a parking fee, and occasional facility closures such as the pool or bistro.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

PHILIP

Apr 19, 2026

·

Stayed 3 nights

Fine

6

Mary

Apr 4, 2026

·

Stayed 1 night

The stay was just okay. The staff was very kind. The handicapped room was clean. The shower was terrible. There was very little water pressure and the shower did not drain properly so water went all over the floor making it very dangerous for someone with mobility issues. The television did.not work.

10

Dakwan

Mar 15, 2026

·

Stayed 2 nights

It was good

4

Ariana

Jan 16, 2026

·

Stayed 1 night

Stayed for one night while passing through. Stayed here in 2023 & loved It, however this time around was a completely different experience. I checked in late at night and was leaving early the next day, but I couldn’t sleep. The mattress was terrible. The room and bathroom were extremely outdated and had a broken tub, dirty carpets. The room had a smoke smell. The AC was barely working. Definitely wouldn’t stay here a third time.

8

Christopher

Dec 28, 2025

·

Stayed 4 nights

Great staff, especially Minnie at the front desk. Nice clean hotel. Easy in and out.

3950 Westerre Parkway, Innsbrook, Richmond (and vicinity), Virginia, United States of America

Location

When you stay at Courtyard by Marriott Richmond Northwest in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 11.3 mi (18.2 km) from Virginia Commonwealth University and 12 mi (19.3 km) from Broad Street.

Short Pump Town Center(3.1 miles)

Bowlero West End(3.2 miles)

Regency Square Mall(4.1 miles)

Henrico Doctors' Hospital(4.6 miles)

Sheltering Arms Institute(4.8 miles)

Crump Park and Meadow Farm Museum(5.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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