Name: SimpleStay Suites - Downtown San Bernardino
Address: 685 W 6th St., San Bernardino, San Bernardino County, US
Price range: $71–$369 per night
Rating: 7.2

What guests think

At SimpleStay Suites - Downtown San Bernardino, feedback is sharply mixed: many guests report significant cleanliness problems like roaches and lingering smoke odors, while others found their rooms tidy and the staff friendly, with occasional mention of quiet, comfortable stays.

Multiple reviews also describe an unsafe-feeling environment with visible prostitution, homeless activity, and late-night noise. Maintenance issues appear in several stays, including broken refrigerators, missing room features, and a charge for ice. Some guests appreciated budget pricing and large rooms, though the property feels older. Expect a basic, low-cost stay with widely varying conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are rarely detailed in reviews; multiple guests noted that ice requires a fee.

Related guest reviews

4

Marcus

Jul 2, 2025

·

Stayed 1 night

Had to pay for ice, loud people outside letting off fireworks.

4

Deedee

Oct 5, 2025

·

Stayed 1 night

**DO NOT STAY HERE** Parking lot: When pulingl into the gated parking lot, a homeless man standing in the street blocking the entrance. After I went into the check in area (not a lobby), the same man came in rambling incoherently. There were some questionable meetings in the parking lot too. The neighborhood was sketchy at best The room: it was DISGUSTING!!! The floors were gritty & dirty. We wore socks at all times. There was a hair in the tub. The floors uneven & creaky. The sheets & covers had stains, dirt and glitter. The refrigerator had cigarette burns on top. There was also a microwave but we were too afraid to open either one. The beds were the most uncomfortable I have ever experienced & I have traveled a lot & stayed in a lot of different levels of accommodations. Sleeping: that was challenging to say the least. At 10:00pm, there was a woman in the room next to ours who screamed like she had seen a dead body. It woke us out of a sound sleep. We listened to her crying hysterically until we called the police. Four police vehicles arrived…one had a camera crew. I felt like I was in an episode of Live PD & was going to turn into The First 48. I had to turn on my phone with white noise to drown out the noise of police sirens, the woman crying next door & the bed creaking every time either of us moved. Check out: we left the room at 6:30am. I had to use a ring doorbell to have someone come to the window to return the room key card. I wasn’t about leave it there!

4

Rubi

Sep 1, 2025

·

Stayed 2 nights

Fridge didnt work you pay for Ice? Hairs and old walls falling apart Few min before check out they go knocking on door to get out and loading my car with my stuff and the lady in lobby comes out “aye what’s your room #” very weird and stood there staring ??

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback trends negative, with many reports of roaches, dirty linens or floors, and smoke odors; a minority found their rooms clean.

Related guest reviews

2

TreVon

Aug 19, 2025

·

Stayed 1 night

Never again will I stay there. The room has roaches, dingy towles, and no face towels. Luckily I had shower shoes. Not to mention the prostitutes hanging around

2

Jerry

Apr 12, 2025

·

Stayed 1 night

The place was dirty and had roaches in the room and bathroom. It was a very dirty room

10

Alex

Nov 19, 2025

·

Stayed 1 night

Nice and clean. Everthing worked too

4

Deedee

Oct 5, 2025

·

Stayed 1 night

**DO NOT STAY HERE** Parking lot: When pulingl into the gated parking lot, a homeless man standing in the street blocking the entrance. After I went into the check in area (not a lobby), the same man came in rambling incoherently. There were some questionable meetings in the parking lot too. The neighborhood was sketchy at best The room: it was DISGUSTING!!! The floors were gritty & dirty. We wore socks at all times. There was a hair in the tub. The floors uneven & creaky. The sheets & covers had stains, dirt and glitter. The refrigerator had cigarette burns on top. There was also a microwave but we were too afraid to open either one. The beds were the most uncomfortable I have ever experienced & I have traveled a lot & stayed in a lot of different levels of accommodations. Sleeping: that was challenging to say the least. At 10:00pm, there was a woman in the room next to ours who screamed like she had seen a dead body. It woke us out of a sound sleep. We listened to her crying hysterically until we called the police. Four police vehicles arrived…one had a camera crew. I felt like I was in an episode of Live PD & was going to turn into The First 48. I had to turn on my phone with white noise to drown out the noise of police sirens, the woman crying next door & the bed creaking every time either of us moved. Check out: we left the room at 6:30am. I had to use a ring doorbell to have someone come to the window to return the room key card. I wasn’t about leave it there!

2

Stefany

Jul 9, 2025

·

Stayed 1 night

Nasty ass hotel rooms smelled bad and dirty sheets it was really dirty

2

Angela

Jul 11, 2025

·

Stayed 1 night

This hotel was the worst thing that ever happened to a family. My husband with our children needed a quick place to stay so we went on Expedia and found this disaster. When they arrived to the parking lot immediately noticed several prostitutes. The bedding was dirty, the fridge was broken and moldy, and the room reeked of smoke even thought they clearly stated that this was a non smoking room. My husband decided not to stay there and and paid for another hotel. Please don't waste your money or time. You will be disappointed and disturbed.

10

Joshua

Sep 4, 2025

·

Stayed 1 night

Friendly check in and check out, quiet area and room was very clean!

8

genesis

Sep 4, 2025

·

Stayed 1 night

It was good just smelled like smoke

2

Courtney

Sep 8, 2025

·

Stayed 1 night

Roaches everywhere, the smell was awful. We took showers and left.

2

Jose

Nov 26, 2025

·

Stayed 1 night

Full of roaches. Left, did not stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from basic to comfortable and sometimes spacious, with an older feel noted by several; some mentioned smoke smells and noise from outside.

Related guest reviews

2

Paul R

May 19, 2025

·

Stayed 1 night

Smelled like smoke an not a good environment

10

Bryan

Apr 11, 2025

·

Stayed 1 night

Great deal for the area and the rooms are big great deal I would highly recommend to my friends.

4

Litzy

Jul 26, 2025

·

Stayed 1 night

The room it’s self very clean and nice but outside is very scary at night

4

Deedee

Oct 5, 2025

·

Stayed 1 night

**DO NOT STAY HERE** Parking lot: When pulingl into the gated parking lot, a homeless man standing in the street blocking the entrance. After I went into the check in area (not a lobby), the same man came in rambling incoherently. There were some questionable meetings in the parking lot too. The neighborhood was sketchy at best The room: it was DISGUSTING!!! The floors were gritty & dirty. We wore socks at all times. There was a hair in the tub. The floors uneven & creaky. The sheets & covers had stains, dirt and glitter. The refrigerator had cigarette burns on top. There was also a microwave but we were too afraid to open either one. The beds were the most uncomfortable I have ever experienced & I have traveled a lot & stayed in a lot of different levels of accommodations. Sleeping: that was challenging to say the least. At 10:00pm, there was a woman in the room next to ours who screamed like she had seen a dead body. It woke us out of a sound sleep. We listened to her crying hysterically until we called the police. Four police vehicles arrived…one had a camera crew. I felt like I was in an episode of Live PD & was going to turn into The First 48. I had to turn on my phone with white noise to drown out the noise of police sirens, the woman crying next door & the bed creaking every time either of us moved. Check out: we left the room at 6:30am. I had to use a ring doorbell to have someone come to the window to return the room key card. I wasn’t about leave it there!

2

Jose

Jul 27, 2025

·

Stayed 1 night

The room was clean and although it was non smoking it still has a bad stench! Very unsafe neighborhood..the area is very active with prostitutes walking around and using the property. If you have young kids I would not recommend! I stood on a Friday night and the outside activities lasted all night! Very loud environment, unable to sleep. Very disturbing

6

Alexis

Apr 27, 2025

·

Stayed 1 night

No tub as shown in picture of room, this place just switched company names Still horrible customer service and in a very scary neighborhood. Where police harass you when walking your dog

4

Rubi

Sep 1, 2025

·

Stayed 2 nights

Fridge didnt work you pay for Ice? Hairs and old walls falling apart Few min before check out they go knocking on door to get out and loading my car with my stuff and the lady in lobby comes out “aye what’s your room #” very weird and stood there staring ??

10

Maria

Oct 19, 2025

·

Stayed 1 night

It’s a little on the older side and the location just not the best, but overall it was very nice and comfortable. It was a good stay.

10

Ruby

Jan 12, 2026

·

Stayed 1 night

Room was good/cozy

8

genesis

Sep 4, 2025

·

Stayed 1 night

It was good just smelled like smoke

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Service

Service is mixed: several guests praised friendly, welcoming staff (often mentioning Michael), while others reported rudeness, poor responsiveness, and awkward check-in or checkout interactions.

Related guest reviews

2

Travis

Sep 13, 2025

·

Stayed 1 night

Horrible experience bugs in bed. No phone in room. No one to help when going into lobby. Won’t be going back and don’t recommend for anyone to stay if you have a higher level class of Cleanliness

10

Shannon

Mar 24, 2025

·

Stayed 4 nights

The staff was very helpful and very friendly and the room was neat and clean

10

Nunzio

Jun 10, 2025

·

Stayed 1 night

Michael at the front door was great. He made me feel very very welcome. Thank you Michael

6

Alexis

Apr 27, 2025

·

Stayed 1 night

No tub as shown in picture of room, this place just switched company names Still horrible customer service and in a very scary neighborhood. Where police harass you when walking your dog

4

Rubi

Sep 1, 2025

·

Stayed 2 nights

Fridge didnt work you pay for Ice? Hairs and old walls falling apart Few min before check out they go knocking on door to get out and loading my car with my stuff and the lady in lobby comes out “aye what’s your room #” very weird and stood there staring ??

10

Jessica

Jun 2, 2025

·

Stayed 1 night

The best service ever in this motel I like the Michael is doing great service this is my place to go every time

4

Harel

Apr 28, 2025

·

Stayed 1 night

The toilet stopped up,and I advised him at the window and the maid still didn't come and plunge it.

10

Jose

Sep 16, 2025

·

Stayed 2 nights

Great stay. Great staff.

2

Melissa

Sep 16, 2025

·

Stayed 3 nights

Broken door knob and very rude front employee barely looked at me or even said were my room was

10

Joshua

Sep 4, 2025

·

Stayed 1 night

Friendly check in and check out, quiet area and room was very clean!

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AI-generated summary based on recent guest reviews

Location

Location sentiment is largely negative, citing visible prostitution, homeless activity, and safety concerns, with reports of late-night disturbances; a few guests described it as quiet.

Related guest reviews

6

Erika

Feb 18, 2025

·

Stayed 1 night

I didn’t like the prostitution going around in that area.

2

Andrew

Feb 18, 2025

·

Stayed 1 night

DO NOT STAY HERE ESPECIALLY IF YOU HAVE CHILDREN! When waiting to check in, there was at least 4 women, who were obviously up to no good things,in line also waiting to check in. They are all over the hotel and surrounding area. They were hanging out on the staircases and around the corner from the hotel, there was a bunch walking around. Across from the hotel is a park that is a homeless encampment full of tents. The name of the property isn’t even SimplyStay Suites, it’s called Red Roof Inn.

2

Juan

Sep 8, 2025

·

Stayed 1 night

I don’t recommend it due to the homeless people literally entering the property and sleeping and staying in the back rooms and straits &also I had a incident where a little homeless kid took out his blade on me trying to rob me when I didn’t let him but they should really take care of the homeless people entering the property in general

4

adrienne

Aug 10, 2025

·

Stayed 1 night

Unfortunately, I will not book a room here again. The check in process was smooth and the staff was polite. The room was decent. Mostly clean with a few discrepancies here and there. The smoke detector did not have a battery, the chairs in the room had some splatters of something sticky. Looked like juice or some kind of sweet drink. The bed sheets looked clean (I pull up all sheets and comforter anywhere I stay). The bathroom was overall clean too. Made me laugh though because it was a handicap So the floor was all one with the shower, toilet, sink area. The environment was not my cup of tea. Street workers were roaming around. One in the day when I arrived and then a handful of them when I returned after dark. A few sketchy guests on the floor above me. I didn’t feel comfortable or very safe since I was solo. Needless to stay I ended up leaving at about 2am. I felt better making the longer drive home at that hour and having peace of mind in my own home.

2

TreVon

Aug 19, 2025

·

Stayed 1 night

Never again will I stay there. The room has roaches, dingy towles, and no face towels. Luckily I had shower shoes. Not to mention the prostitutes hanging around

4

Deedee

Oct 5, 2025

·

Stayed 1 night

**DO NOT STAY HERE** Parking lot: When pulingl into the gated parking lot, a homeless man standing in the street blocking the entrance. After I went into the check in area (not a lobby), the same man came in rambling incoherently. There were some questionable meetings in the parking lot too. The neighborhood was sketchy at best The room: it was DISGUSTING!!! The floors were gritty & dirty. We wore socks at all times. There was a hair in the tub. The floors uneven & creaky. The sheets & covers had stains, dirt and glitter. The refrigerator had cigarette burns on top. There was also a microwave but we were too afraid to open either one. The beds were the most uncomfortable I have ever experienced & I have traveled a lot & stayed in a lot of different levels of accommodations. Sleeping: that was challenging to say the least. At 10:00pm, there was a woman in the room next to ours who screamed like she had seen a dead body. It woke us out of a sound sleep. We listened to her crying hysterically until we called the police. Four police vehicles arrived…one had a camera crew. I felt like I was in an episode of Live PD & was going to turn into The First 48. I had to turn on my phone with white noise to drown out the noise of police sirens, the woman crying next door & the bed creaking every time either of us moved. Check out: we left the room at 6:30am. I had to use a ring doorbell to have someone come to the window to return the room key card. I wasn’t about leave it there!

2

Jose

Jul 27, 2025

·

Stayed 1 night

The room was clean and although it was non smoking it still has a bad stench! Very unsafe neighborhood..the area is very active with prostitutes walking around and using the property. If you have young kids I would not recommend! I stood on a Friday night and the outside activities lasted all night! Very loud environment, unable to sleep. Very disturbing

2

Christine

Aug 10, 2025

·

Stayed 2 nights

Upon arrival, there were several scantly clad

10

Carlos

Nov 11, 2025

·

Stayed 1 night

Peaceful and quiet

2

Carin

Sep 22, 2025

·

Stayed 3 nights

I witnessed several prostitutes right in front on the corner getting picked up and dropped off.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $71	3 $102	4 $102	5 $175	6 $175	7 $137
8 $175	9 $175	10 $191	11 $176	12 $240	13 $175	14 $177
15 $175	16 $195	17 $190	18 $175	19 $175	20 $113	21 $99
22 $123	23 $190	24 $176	25 $175	26 $190	27 $209	28 $210
29 $198	30 $175

Su	Mo	Tu	We	Th	Fr	Sa
		1 $190	2 $190	3 $200	4 $175	5 $190
6 $175	7	8 $175	9 $209	10 $175	11 $190	12 $175
13 $210	14 $190	15 $210	16 $175	17 $198	18 $175	19 $175
20 $179	21 $209	22	23 $191	24 $195	25 $175	26 $199
27 $175	28 $196	29 $210	30 $369	31 $346

SimpleStay Suites - Downtown San Bernardino

About this property

Location

Room options

Basic Room, 2 Queen Beds, Smoking

Basic Room, 1 King Bed, Smoking

Comfort Room, 2 Queen Beds, City View

Comfort Room, 1 King Bed, City View

Standard Room, 1 King Bed, Accessible Bathtub, Smoking

Guest reviews of SimpleStay Suites - Downtown San Bernardino

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates