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Quality Inn


Amenities

  • Parking

  • Non-Smoking Rooms

  • Family Room

  • Designated Smoking Area

  • Self Laundry

  • Free Parking

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Property description

This hotel offers wheelchair access and designated smoking areas.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quality Inn, reviews paint a mixed picture: ongoing renovations have produced some clean, updated rooms and several guests praise friendly staff, yet many report significant cleanliness lapses, limited amenities, and a basic experience that varies stay to stay.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Rough

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4

Janet

IAN-logo

4 weeks ago

·

Stayed 1 night

Don't believe the pictures - this place is a dump. You know that old adage, "putting lipstick on a pig". Yup. That.
Don't believe the pictures - this place is a dump. You know that old adage, "putting lipstick on a pig". Yup. That.

2

Shamea

IAN-logo

16 Mar 2026

·

Stayed 1 night

What what it was a pleasure in the beginning what's the second shift staff came on they were rude disrespectful and practice right now and then tell me I was playing my music too loud they're trying to keep my security deposit in the room is damaged I wash my hair I have red am I here that started coming out once I washed my hair that lady at the front desk I disrespectful told me I'm not getting my dependency response back
What what it was a pleasure in the beginning what's the second shift staff came on they were rude disrespectful and practice right now and then tell me I was playing my music too loud they're trying to keep my security deposit in the room is damaged I wash my hair I have red am I here that started coming out once I washed my hair that lady at the front desk I disrespectful told me I'm not getting my dependency response back

8

Denice

IAN-logo

27 Feb 2026

·

Stayed 2 nights

Room was clean & serviced nicely.
Room was clean & serviced nicely.

2

Brett

IAN-logo

15 Feb 2026

·

Stayed 2 nights

We arrived Friday afternoon and left 20 minutes after arriving. It was the absolute worst place we possibly could have picked to stay. Dirty..smelly..the staff was not over friendly that we encountered. We got up to our room my husband and I looked at each other and instantly booked a new hotel and left. I would absolutely never recommend spending your money on this place.
We arrived Friday afternoon and left 20 minutes after arriving. It was the absolute worst place we possibly could have picked to stay. Dirty..smelly..the staff was not over friendly that we encountered. We got up to our room my husband and I looked at each other and instantly booked a new hotel and left. I would absolutely never recommend spending your money on this place.

10

Jeanette

EXP-logo

13 Feb 2026

·

Stayed 7 nights

Very clean room and staff friendly
Very clean room and staff friendly

7 Kimberly Avenue, West Haven, Connecticut, United States of America

Location

With a stay at Quality Inn in West Haven, you'll be within a 5-minute drive of Yale University and Yale-New Haven Hospital. This hotel is 1.4 mi (2.3 km) from University of New Haven and 1.8 mi (2.8 km) from Sandy Point Beach.

University of New Haven(1.3 Miles)

Yale University(1.7 Miles)

Long Wharf Theatre(1.7 Miles)

Yale School of Medicine Boyer Center for Molecular Medicine(1.8 Miles)

Sandy Point Beach(1.9 Miles)

Yale-New Haven Hospital(1.9 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

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