Spark by Hilton Salt Lake City Airport

The shuttle was great!

Elevator broken.

Property was under construction and was not aware of it… all the workers were staying in hotel and could here them early working coming in and out… construction vehicles outside blocking entrances… Just overall not impressed

Fairfield Inn in an okay hotel; you could probably do worse for the price. Quite a bit rundown, in dire need of a facelift. It serves precisely one service: spend a night there on your way to your final destination.. The hotel is very close to the airport and is surrounded by other hotels - almost a dozen total in a small area. Nothing wrong with this, except that the only walkable restaurants are grossly overpriced hotel franchise eateries. They advertise free shuttle to and from the airport. This indeed is the case. However, there is a catch! The shuttle is actually shared with other hotels in the area, and it is officially a Holliday Inn shuttle. What this means is that Holliday Inn guests get dibs in reserving the seats on it. What happened to us is that the night before I reserved two seats on the 6:30 shuttle the next morning. I even asked the receptionist right then and there to confirm there is nothing else I need to worry about. No she says. Around 3:45am (middle of the night) I get woken up by a call from downstairs. Apparently, most of the seats on the 6:30 shuttle got taken by Holliday Inn folks and thus the shuttle won\'t even stop at Fairfield Inn. Would I like to take an earlier shuttle? Definitely not what I imagined by "free airport shuttle". This earlier shuttle was double-booked too apparently, and we ended up waiting 15min for it to run to the airport, drop off, and then turn back to pick us up. Overall no high marks for convenience or service - just okay.

Easy to get to. Plenty of parking. Spa was good. A/C was a bit noisy. Good breakfast. Bakery next door gives discount to guests and has good food for lunch and dinner too!

Stayed here overnight while transiting from Salt Lake City. You know quiet business park type area with easy parking. Only a few minutes drive from the airport and it has a shuttle service which you can book for. There is a small bakery / restaurant next door which serves good food. Air conditioner was a little bit noisy but the room was cool and the bed was comfortable albeit slighly on the soft side. Standard USA hotel breakfast fare available in the mornings which was adequate to get you started for the day. The pool and spa were both functional and were open until 11:00 p.m. which was good.

This stay was a disaster. Our key didnt work so we had to go back to the front, it was still difficult to get in our room. We didnt have a microwave and had to heat up our food in the lobby. The elevator didnt work so we had to walk to the other side of the hotel and take the stairs. We went to the pool and there were no towels. The floor was dangerously slick and the hot tub dirty. Once we got back to our room there was no bedding for the hideaway bed we needed. We called the front and got put on hold for ten minutes. Then had to go get it ourselves and make the bed. We didn't have enough towels in our room and had to share. We had to leave for a flight before breakfast and I was disappointed that they didnt have any sort of to go bags or anything for us to take as we have had this service at other airport hotels nearby. This hotel honesty was one hit and miss after another and I fully regret spending money to stay here. We wouldve been better off at nearly ANY other hotel.

Amazing check in staff, pool and hottub were fantastic!!

On Expedia it listed this property as having a 24/7 shuttle for the airport. This is not true. At check-in the employee was very helpful and we came up with a solution.

AC was broken for two nights before they switched us rooms. Breakfast was poorly stocked and infrequently refilled. No maintenance assistance for a clogged toilet upon arrival. Housekeeping was supposed to be every other day but we only got it once in 6 nights. Attached Perkins restaurant was not a real Perkins. It had incredibly poor service and bad food with a limited menu and no table service. Front desk employee literally told me to wait a minute because she was on a personal call and never returned. Took nearly an hour and two requests to get any pool towels. Waited at the front desk with no employee in sight at least 3 times during my stay. Definitely disappointed. Definitely not Hilton standard even for a subsidiary. Would not book here again.

Outdated, change and cob webs under the mini split - hair in the towels. Ceiling in bathroom looks moldy. No thank you.

Very nice workers and easy access to airport. There were some hairs on my bed which were not mine and the bathroom had some ants and was a bit dirty/outdated. You can tell the room we were in was old and needed some updating (in the bathroom area especially). The walls were also very thin and you could hear people in the hall every time they left their rooms, as well as people above us. But for the price and location it wasn't bad. The breakfast spread seemed decent as well and the beds were comfortable. I like how the hotel connects to a restaurant (Perkins). It makes eating dinner easy.

Very clean. Spacious rooms. Hot water for tea and hot coffee available all day. Staff is very friendly and helpful. One of my favorite hotels to stay at ever.

Bathtub and shower were not clean. A heater or AC unit in a nearby room rattled all night.

Very clean and walking distance to Perkins restaurant.

Close to airport and convenient airport shuttle. Early morning front desk person was very friendly whereas late afternoon check in person not so much. Bathtub appeared unclean with dark colored mold? Dirt? Around drain

I found a bed bug on our last day on my blanket I was wrapped up in. I have a picture plan to post. Anyway I took it to front desk and she was young wrote it down and told me she would speak to a manager about possible discount. Gave her the bug in cup and I came back to ask for trash bag to put our stuff in we had been there 3 days by now and was scared bugs were in our stuff. I am a healthcare professional I can tell what a bed bug is and can tell it’s been eating something and was grown adult. Not satisfied with you will get a call and possible discount. I do have a bite mark and now have to disinfectant clothing and luggage before I go home. I want answers and some kind of conclusion before I update this post

Breakfast was very limited. Bagels, cereal, yogurt and fruits. Elevator was small Entered our room with no hand soap, shampoo conditioner and shower gel filled. Housekeeping did not refill our soap until a couple days later because they only do it every other day. Pool is always closed in the morning to afternoon. Hot tub was acting up Hotel does not accommodate families very well. Always running out of bath towels and breakfast does not accommodate allergies. There is a cafe connected to the hotel but we never went. Night front desk staff was excellent!! The hotel forgot to lock the back doors. We had a sketchy homeless guy sat in the hallway one night. Pay attention to your credit card attached to your reservations, they could be triple charging you for your stay. First and last time I will ever come back.

The property was clean and the staff was great!

Checking in was fine clerk was friendly. We got to our room it appeared clean but when we went to set on the couch in was so many stains, we did not set on it without towels. The tv in the bedroom did not work and the bed was so uncomfortable we maybe got 3 hours sleep. We will not be staying here again.

We loved this hotel. Comfortable rooms, good amenities, super friendly staff. Our only complaint was that the AC did not cool effectively in our room no matter how low we set the thermostat.

The beds are not queen. They are full. We don't like the beds.

Television wasn’t working once I got to my room. I called the front desk and she told me to unplug it and plug it back in. After that it still didn’t work. She let me know she wasn’t able to get in touch with Maintenence and that the hotel was full so I couldn’t have another room. Considering there isn’t much else to do but watch tv it was very frustrating as I would never have booked there if I knew there were issues. I was refunded $15 for the inconvenience which isn’t much. Bathtub also seemed to have some rust on the bottom. Highly disappointed and would never stay here again.

The rooms are clean and spacious. We were allowed to check in early. Staff was friendly and attentive.

Hotel is within minutes from SLC, room was clean, breakfast was good but just the usual, room was not the most spacious after staying on another hotel for a few days it was not up to par. But for a quick stay it is very good.

We could hear the noise from up above us. Stomping.

Pros: Two restaurants within less than a block walking distance. Hotel was very quiet. Good coffee and breakfast is included in the room price. Shower head is mounted high up on the wall so good for tall people. Cons: Not sure what decade the mattresses are from but the beds are terrible. I woke up both mornings feeling as though I had broken my body. Super saggy. The internet was so slow that I ended up tethering my laptop to my phone instead.

No microwave oven in the room. No plug points near the headboard for overnight mobile phone charging. Breakfast area was very congested. We were not advised it’s a connected room and noise come other room was disturbing. No shower side tray for soap storage. Room was clean, new carpet and new wallpapers. Calm area.

Convenient to airport. The AC in the room is super loud. Bath tub has rusty stains. Located in an industrial area with no amenities around.

Stayed here overnight while transiting from Salt Lake City. You know quiet business park type area with easy parking. Only a few minutes drive from the airport and it has a shuttle service which you can book for. There is a small bakery / restaurant next door which serves good food. Air conditioner was a little bit noisy but the room was cool and the bed was comfortable albeit slighly on the soft side. Standard USA hotel breakfast fare available in the mornings which was adequate to get you started for the day. The pool and spa were both functional and were open until 11:00 p.m. which was good.

We booked this property at the beginning of May for our end of July trip. We had 2 rooms booked for 6 people. I received an email on 7/24 from the property letting us know they had some construction going on and there would be noise between certain hours. They asked me to confirm if we still planned to stay. I messaged back immediately and let them know we would still be staying, to which they replied “thank you for letting us know!.” We arrived on 7/26 after a 4 hour drive and were told that there were no rooms available because of construction. At no point did anyone inform us that our 2 rooms would not be available for us when we arrived. We had to frantically drive around and ended up finding a hotel that cost us DOUBLE what we initially booked with this property. We are lucky we even found a place this last minute, as I was told they did this to many people. I attempted to speak to a manager, to which I was told she isn’t there and they didn’t know when she’d be there, also that she doesn’t have an email I could reach out to. So I responded to the message I initially got asking what they planned to do to rectify the situation. I have yet to receive a response after 5 days. I’ve even attempted to follow up once with no response. Incredibly disappointed and will never recommend them ever. They had plenty of opportunity to let us know we couldn’t stay there so that we could plan ahead and book a hotel that wouldn’t cost us twice what we had budgeted for.

Business office did not have ink in printer. We stayed near the airport and wanted to print our boarding passes. Had to bother the office person to get it to print, she was very helpful even though she was busy behind the front desk.

Ten thumbs down!!!!! I had a reservation I called ahead because I was coming in on a late flight. Major communication issues. My room was moved to a sister hotel sometime during my last flight. I didn't get the email until the next day. Poor communication from clerk. Sister hotel would not answer desk phone. I just wanted to go to bed after a long travel day. I ended up searching for a room at midnight. Lost my money for a prepaid room. Very angry with the whole transaction.

Very clean. Spacious rooms. Hot water for tea and hot coffee available all day. Staff is very friendly and helpful. One of my favorite hotels to stay at ever.

Arrived very late, and keys to my room did not work. Up and down the elevator 3 times seeking help...each time keys did not work. Staff eventually were able to open my door...felt like they were breaking into the room. But while I was in I still did not have working keys should I need to leave the room. Not sure if issue was poor key technology or poor training of staff on how to use. Not what I expect.

Staff was fantastic!

The staff was fantastic! They greeted us and helped us with an early check in. They were very friendly!The room was very clean as was the hotel. We loved that they had a ball and pool noodles for the pool. It was fun to play with the big kids in the pool with them. We would come back if we were ever in Salt Lake again.

Really easy to check in and staff was super helpful and friendly.

The hotel was great. Conveniently located near the airport, but quiet! However, the staff needs better training. When we walked in the staff member behind the desk took a long time to acknowledge us and when she did she told us to wait while she finished something. It would have been better had she said that when we first walked in.

AC was broken for two nights before they switched us rooms. Breakfast was poorly stocked and infrequently refilled. No maintenance assistance for a clogged toilet upon arrival. Housekeeping was supposed to be every other day but we only got it once in 6 nights. Attached Perkins restaurant was not a real Perkins. It had incredibly poor service and bad food with a limited menu and no table service. Front desk employee literally told me to wait a minute because she was on a personal call and never returned. Took nearly an hour and two requests to get any pool towels. Waited at the front desk with no employee in sight at least 3 times during my stay. Definitely disappointed. Definitely not Hilton standard even for a subsidiary. Would not book here again.

Perfect location for those early flights with shuttle transport to the airport.

Check in was extremely easy. Its super quiet even though its next to the highway. And there were plenty of parking spaces close to the doors

It was a good place to stay close to the airport without being too loud.

Hotel was clean and convenient to airport.

Typical near the airport hotel. It was very clean and convenient drive to airport

Convenient to airport. The AC in the room is super loud. Bath tub has rusty stains. Located in an industrial area with no amenities around.

Stayed here overnight while transiting from Salt Lake City. You know quiet business park type area with easy parking. Only a few minutes drive from the airport and it has a shuttle service which you can book for. There is a small bakery / restaurant next door which serves good food. Air conditioner was a little bit noisy but the room was cool and the bed was comfortable albeit slighly on the soft side. Standard USA hotel breakfast fare available in the mornings which was adequate to get you started for the day. The pool and spa were both functional and were open until 11:00 p.m. which was good.

it was clean and well priced but very basic, staff was great

The hotel itself is fine, Nothing fancy, but we didn't pay for fancy. The area around us is full of hotels but limited on places to eat. It's great for an early morning flight.

It is close to airport and there is a shuttle to the airport,but nothing but a Perkins to eat at in walking distance. It was clean and quiet. Ok for a stay over to catch a plane.

Great place to stay and close to airport. Breakfast was a little above the normal breakfast fare, with some added options.

The free breakfast was lousy and did not serve until the end of schedule

Nicely renovated.Comfortable beds and pillows. Breakfast was not great. Very limited selection of items.

Nice stay near airport; friendly staff and neat room. The breakfast service is not great and space is crowded.

Stayed here overnight while transiting from Salt Lake City. You know quiet business park type area with easy parking. Only a few minutes drive from the airport and it has a shuttle service which you can book for. There is a small bakery / restaurant next door which serves good food. Air conditioner was a little bit noisy but the room was cool and the bed was comfortable albeit slighly on the soft side. Standard USA hotel breakfast fare available in the mornings which was adequate to get you started for the day. The pool and spa were both functional and were open until 11:00 p.m. which was good.

I loved all the different healthy choices at Breakfast.

Only eggs and bagels for breakfast

Breakfast had nice selections. Shuttle was efficient. Staff was friendly. Perkins is right next door.

AC was broken for two nights before they switched us rooms. Breakfast was poorly stocked and infrequently refilled. No maintenance assistance for a clogged toilet upon arrival. Housekeeping was supposed to be every other day but we only got it once in 6 nights. Attached Perkins restaurant was not a real Perkins. It had incredibly poor service and bad food with a limited menu and no table service. Front desk employee literally told me to wait a minute because she was on a personal call and never returned. Took nearly an hour and two requests to get any pool towels. Waited at the front desk with no employee in sight at least 3 times during my stay. Definitely disappointed. Definitely not Hilton standard even for a subsidiary. Would not book here again.

Perfect for a night before a flight. Good food at the attached Perkins. Good hotel breakfast. Good shuttle service.