Grand Hotel Vittoria

Excellent hotel - Brilliant service and location 🙌

Coming to stay in a palace and then finding out the AC unit isn’t functioning. The facility is old and needs to be renovated. You cannot control your AC unit. They claim it is turned off during the day between 6 am and 4 pm and apparently I was the only one complaining. However, we are paying customers and expect everything to function especially when you have little children and the room is at 24 degrees the whole time. We ended up cancelling the night and going elsewhere. The receptionist is rude and does not give you the comfort you are looking for. There is plenty of parking outside at a cheaper rate than their 15 euros per night. At the price paid, you can get better at a walking distance.

Everyone was very friendly, specifically the staff at the bar. Breakfast buffet was nice with many options and good coffee. Room was very clean and had a lot of soace. Bathroom was nice with a good shower. Air Conditioner and n the room worked well. Pool could have more sun chairs as it was like all the time crowded during our stay in August. Easy walking distance to bars and restaurants in the center (10 minutes) The Funicolare to Montecantini Alto is also only 15 minutes by feet away.

Awesome experience! Beautiful, classic, quiet hotel. Great front desk help. The breakfast buffet with custom coffee orders was exceptional. Very peaceful setting.

Set in a quiet area and an easy short walk into town. Nice pool but very few sun loungers and not very much shade. Good continental breakfast which can be taken on the outside terrace if you want to. Diana and Elisabeth on the front desk are very helpful indeed. A pleasant stay for a few days whilst exploring the area.