Hotel Settentrionale Esplanade

Friendly staff, nice bar area.

We enjoyed our 7 day stay at the hotel. The staff were very friendly and helpful. Location of the hotel was good and easy access to town and funicular up to hill town.

center of town

We had a good experience overall.

I was assigned a room across the street from the main hotel. It was raining and I had to walk up steps with my suitcase, when I arrived in my room that was assigned there was somebody else’s belongings. The phone did not work to call reception so I had to walk back across the street in the rain down the steps with my luggage, back to the hotel where they seemed to not believe me that somebody else was in the room. It took a while to sort out, and I was assigned another room. It felt unsafe that I was given a key to somebody else’s room, and that could well have happened to me. Additionally, no one offered to help me with the luggage to the next room which was also across the street in the rain up the stairs.