Kozy Hotel Houston North

I know their resurecting this hotel from the past owners so I can give them a break in that respect. The bar/lounge area is BYOB. Breakfast in the morning is OK but nothing elaborate. TV is good with Infinity cable channels. No laundry service. No room service, No restaurant. Basic room rate is really high if you book direct with Kozy. Expedia and others have better rates. A lot of good restaurants in the area. Kroger close by also.

The pool was closed but other than that it was great.

Nice place. It was clean and comfortable. Downside..chose the property for the pool and hot tub but both were closed and being repaired. Seems like last few picks have been bad luck. Overall nice hotel and staff was nice.

The hotel itself seems pretty nice and is located in an area with a lot of shopping and restaurant. The actual room was large, clean, and well furnished. I wish there was a microwave in the room , but that isn't a big deal. The elevator was broken and there only one stairwell to the other 3 floors accessible to the public. The other stairwell (which was much closer to our room) is marked for staff only. This isn't a huge deal to me either, but could be a deal breaker if someone has mobility issues or is disabled. Our main issue is with management. There is a flyer in the room that specifies a complimentary breakfast. However while we were eating the breakfast (which was actually pretty good) a staff member asked if we had purchased "breakfast tickets". We said no and mentioned the flyer in the room. The staff member said the flyer was old and wrong and that breakfast had to be purchased. I asked if there was any place that specified that, and was told there was a sign. They sign was not hung anywhere in the facility. I paid for the breakfast tickets since we were already eating, Another hotel guest went through the same thing, and also had no idea about the breakfast ticket. I think this hotel is new and they are still figuring things out, but as of now I would likely not stay there again.

The Hotel is great with many stores around. Not the best neighborhood to walk around especially at night. The hotel has a gym & pool that nice.

The property is well maintained and kept clean mostly. A very nice place to stay with family. I noticed still there is work ongoing on some amenities. Washer and dryer were out on the day I stayed. I would love to have them. Also prefer to have house keeping daily. This is one of the services missing.

Awesomeness brwakfast is great decent pool n workout room available 24 hours

Had the opportunity to stay at this hidden gem. Hotel is under renovation so the bar and restaurant is not available. Only suggestion I recommend for management is to provide front desk attendant more customer service training and support. The young lady came across sarcastic and moody. Rule of thumb: if you can’t assist a customer/guest with respect and assistance? This is not the job for you. Besides this hiccup, great service overall from the manager!

Upon check-in the front desk clerk was friendly and polite. We were disappointed to find out the elevator was out of order and our room was on the 4th floor. We’re not young anymore so having to walk up to the 4th floor with luggage was not a walk in the park; Thankfully the elevator was fixed that evening. The room was excellent and we would definitely stay again.

The staff was pretty friendly. The pool was a nice amenity the room we had was a very good sized room

Very clean property, the staff was very friendly and helpful.

Lovely room clean modern had lovely shower with glass door… shampoo conditioner and body wash in shower…beds wonderfully comfy nice linens…and great price! Nice breakfast buffet also

Hotel and staff were nice. The only gripe I had was the fact that there was a HUGE pee stain on the sheets.

Great value. Honestly you can't beat the price. The rooms were comfy and clean.

The room that i stayed in had mold on the ceiling. I was sneezing all night. I took a picture and video and showed it to the front desk but they did nothing about the issue. This is very un healthy!

Beautiful property, clean, peaceful!

Room smelled moldy

Everything was great. I did notice little baby roaches. Other than that, great stay.

Amazingly clean and beautiful environment

Unfortunately this time was not a good stay for me mainly because of the uncleanliness of the shower. Residual har on shampoo bottle and one rather nasty clump of hair on the shower base of Room 117.

The staff was super helpful even for us getting in later than planned. The beds were comfortable, the AC was easy to adjust, and it was in a good location for where we needed to go during our stay

The refreshing clean smell in the lobby really set the tone. My room was clean with a huge comfy bed

No microwave Tub flooded and never got hot

No microwave as advertised. Refrigerator didn’t work. Charged a second $100.00 deposit.Many issues with the key card

The front desk staff day and night shift both are extremely welcoming, helpful and professional I enjoyed my time there very much. Room has a fridge and coffee machine. bed is comfy.

The hotel itself seems pretty nice and is located in an area with a lot of shopping and restaurant. The actual room was large, clean, and well furnished. I wish there was a microwave in the room , but that isn't a big deal. The elevator was broken and there only one stairwell to the other 3 floors accessible to the public. The other stairwell (which was much closer to our room) is marked for staff only. This isn't a huge deal to me either, but could be a deal breaker if someone has mobility issues or is disabled. Our main issue is with management. There is a flyer in the room that specifies a complimentary breakfast. However while we were eating the breakfast (which was actually pretty good) a staff member asked if we had purchased "breakfast tickets". We said no and mentioned the flyer in the room. The staff member said the flyer was old and wrong and that breakfast had to be purchased. I asked if there was any place that specified that, and was told there was a sign. They sign was not hung anywhere in the facility. I paid for the breakfast tickets since we were already eating, Another hotel guest went through the same thing, and also had no idea about the breakfast ticket. I think this hotel is new and they are still figuring things out, but as of now I would likely not stay there again.

Excellent value, room amenities, comfortable bed, pillows and AC.

I thoroughly enjoyed my stay at this hotel. The cold tea and water with lemon at the main entrance after a long drive were a great idea and a thoughtful consideration for travelers. The chocolates on top of my bed were a delightful touch. The staff at the lobby was friendly and gentle, and the cover windows kept the room cool and dark which was a big plus. However, I had a few minor issues. I had to take a cold shower in the afternoon after a long drive and in the morning before leaving the property. I didn’t request a room change or room service to avoid disturbing anyone. Additionally, I didn’t like that they offered breakfast at 7 am. I had to delay my trip by 45 minutes to get breakfast at 7 am, and when I asked at 7:05 am, the person at the counter mentioned that they were just putting it in and that it would be delayed by 30 to 45 minutes. This made me feel a bit rushed and upset.

The property was nice but no microwave in the room to warm up food we would have to go downstairs to the lobby to warm up food and the washer and dryer didn't work so we couldn't wash my daughters running uniform out I had to do it by hand and put them to dry by the AC which was a hassle I came there because they advertised these things and they don't have it

Floors are pretty thin so each step sounds like a stomp and I heard continuous stomps upstairs. Recommend getting a room on the top floor. Aside from that, it was a great stay.

Very clean property, the staff was very friendly and helpful.

The Kozy motel was a great place to stay. The staff were wonderful, the place was extremely clean. I would say this hotel is family friendly, if you’re having a girls trip or just for business. Very pleased with their service.

I did not get to stay at this hotel, and it almost ruined my trip entirely. They were overbooked, and failed to inform me in a timely manner that I would no longer have a room for the evening. I was given a refund, but no form of compensation, nor were they concerned with whether I would have a place to sleep as a woman traveling alone.

Gave my room key to a man and then told me to get out over a misunderstanding

The room was absolutely wonderful. My only concern was the attempt to charge me twice for my overnight stay. I paid for the room in full prior to checking in. After checking out. Another charge was place in the same amount? I called and asked why another charge was placed and no one could give me an answer. Beware of double charging.

Wonderful. Front desk attendant was great!!

The stay was pleasant, with excellent service throughout. I have no complaints.

Staff of never at the front. Had one lady tell me i didn’t have a reservation and that i booked the wrong dates to which i had to correct her several times. seconds later she found my reservation. she SIGNED for us regarding our card and I have already reported it to the bank. It was just not professional at all.

When I arrived to check in the front desk employee was extremely pleasant. The room she gave me when I arrived to it I found a lady lying in the bed. I told the front desk worker and she physically went check the room herself and reassigned me another room. Besides that issue and the few others I had gotten the hotel was pleasant

The Manager Demetrius was so helpful with helping me find places to attend while I stayed. Nicole was very nice and helped with our check-in.

The hotel was decent, bed nice and soft, however alot of homeless people in the area. The hotel staff double book my room after giving me the check in key which allow a couple to walk in my room. Then when asked for toilet tissue due it begin none in my room i was told that the hotel was completely out. I had to go to the dollar tree and buy my own that's bad. However I did enjoy that it's close to the airport 17 min drive.

The area of the hotel isn’t the most appealing BUT the hotel itself is very accessible to the highway/restaurants and all. I felt very comfortable and safe. Friendly staff. Had a problem with key card that was happily corrected immediately. Smooth check in and check out. 10 out of 10 recommend. ITS CLEAN TOO AND LOOKS NEW!!!

Great location on this hotel and clean rooms and good service and very is to access the freeway and shopping center areas

Great spot just a quite bit far away from a lot of city sites

Nice , clean & quiet. Not in congested area but close enough for a short commute to great entertainment and food.

Great hotel with wonderful staff. Has lots of stores to walk to. The neighborhood isn’t the best to stroll at night.

The Hotel is great with many stores around. Not the best neighborhood to walk around especially at night. The hotel has a gym & pool that nice.

Quiet, clean, spacious and comfortable. Reception gave us a recommendation for an amazing Mexican restaurant just 6 minutes away - La Palenque. Friendly welcoming staff. Great value for a very reasonable price.

Very close to the airport

Got a great deal on the booking, welcomed by a welcome note and chocolates. Bernie's at reception was super helpful but the locality is a bit secluded around 25ish mins away from downtown

Pipes were making noise and couldn’t sleep and it was advertised with free breakfast and that was a lie. Whole reason why i picked that place.

The only problem that I have with his hotel is that the breakfast sucked? It was so terrible. All they had was boiled eggs, waffles, yogurt, and oatmeal. The eggs were cold. The oatmeal was overcooked. The coffee was weak.

The hotel itself seems pretty nice and is located in an area with a lot of shopping and restaurant. The actual room was large, clean, and well furnished. I wish there was a microwave in the room , but that isn't a big deal. The elevator was broken and there only one stairwell to the other 3 floors accessible to the public. The other stairwell (which was much closer to our room) is marked for staff only. This isn't a huge deal to me either, but could be a deal breaker if someone has mobility issues or is disabled. Our main issue is with management. There is a flyer in the room that specifies a complimentary breakfast. However while we were eating the breakfast (which was actually pretty good) a staff member asked if we had purchased "breakfast tickets". We said no and mentioned the flyer in the room. The staff member said the flyer was old and wrong and that breakfast had to be purchased. I asked if there was any place that specified that, and was told there was a sign. They sign was not hung anywhere in the facility. I paid for the breakfast tickets since we were already eating, Another hotel guest went through the same thing, and also had no idea about the breakfast ticket. I think this hotel is new and they are still figuring things out, but as of now I would likely not stay there again.

I stayed at Kozy Houston North and believe it's a hidden gem in Houston. The value is incredible, way below expected for the quality. The hotel is clean, with mostly new amenities, and the staff is about 90% friendly, attentive, and caring. However, there are some drawbacks: - Outdated washing machines that don't work, lacking cashless options. - A $100 reservation fee applies regardless of booking type. - The breakfast is plain and underwhelming bad and shouldn’t be called that. - Only one microwave on-site; more would be convenient. - Strict 11 AM checkout, with an unprofessional attitude from staff when I asked for late check-out. - TVs could be upgraded to 4K for better viewing. Despite these issues, it’s still a great deal. I like this place and will return.

Great hotel, nice friendly staff. The breakfast was great.

This was a great place under some renovations. The worst part of the stay was the breakfast. The coffee was good but the rest was mediocre at best.

The rooms are nice and clean only thing I would say is they run out of breakfast food really fast.

I would suggest you be clear at check in that breakfast is no longer complementary as announced online and on the brochure that’s found on the bed. Also, it wasn’t pleasant walking 3 flights of stairs due to broken elevator but I understood that that happens every now and then.

Absolutely great accomodations ! Especially for the price, I couldn't be happier. The staff, food ( although you pay a little for expanded breakfast menu) it's worth it. Great Hotel

Pool was closed , breakfast was not great