Name: Best Western Richfield Inn
Address: 1275 North Main Street, Richfield, Utah, United States of America, Richfield, Utah, US
Price range: $69–$102 per night
Rating: 7.92

What guests think

At Best Western Richfield Inn, travelers describe a convenient stopover off the interstate in an older building, with mixed service and inconsistent breakfast quality creating experiences that range from smooth and welcoming to disappointing.

Many note clean, quiet rooms and pet-friendly policies. Common drawbacks include no elevator, restricted pool hours, and strict rules like not taking breakfast to rooms, alongside occasional maintenance issues or odors. Expect a basic, affordable overnight stop with variable service and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: an indoor pool and hot tub with limited hours and occasional cleanliness or chemical issues, a small gym with some broken equipment, and convenient parking. There is no elevator, and pet-friendly policies exist with added fees and rules.

Related guest reviews

4

Daniel

Oct 9, 2023

·

Stayed 1 night

This was out on the middle of nowhere so to think that you were going to get a really nice hotel was not realistic. However, when I took a shower, the water in the tub was above my ankles when I turned the water off. That's not good, and do I need to say more. The workout/fitness room was worthless. The cardio equipment was junk, and were not working properly - broken. This was not a good experience and will never stay there again if I ever have to go through that area again - hopefully I will not have to.

10

Theodore

Jun 8, 2024

·

Stayed 1 night

No elevator to get to second floor.

8

Todd

Jul 10, 2023

·

Stayed 1 night

Everything in the hotel was really super. No red flags. breakfast was hot and satisfying. fitness room had a complete set of dumbbells as well as cardio equipment. Our only disappointment was the pool did not open until 2 PM so we could not do a morning swim. We would stay here again definitely.

8

michael

May 28, 2025

·

Stayed 1 night

Keep pool open later please!!!

8

Renee

Jul 6, 2023

·

Stayed 1 night

Front desk was very nice at 11:30 pm. High beds and very comfy. Good breakfast and looks like they do care and try hard to keep breakfast stocked up. Big parking lot in back for our trailer. Easy to find off interstate.

10

monica

Jul 9, 2024

·

Stayed 1 night

Overnight stay, allowed late checkin, excellent for allowing pets! Only $20 fee. Nice breakfast.

10

maritza

Jul 24, 2024

·

Stayed 1 night

The only thing i didn't like was the place didn't have elevator so we have to walk to second flood

8

Rena

Jun 25, 2023

·

Stayed 1 night

I gave this review for two reasons the rooms were nice and clean however the pool and spa were so dirty I also checked the spa and pool the next day and still dirty. Also No Elevator.

8

James

Jun 14, 2024

·

Stayed 1 night

Close to the interstate, 2 places to eat next door. No elevator

4

Steven

Jul 11, 2023

·

Stayed 1 night

No elevator, heavy chlorine stench in rooms from the pool. Basically choked on chlorine in the pool/spa.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the property and rooms very clean, with some noting recent updates. However, others report dirty carpets, lingering odors or smoke, missed high-touch cleaning, and an isolated bed bug report.

Related guest reviews

6

Kristen R

Apr 3, 2025

·

Stayed 2 nights

Our room had sticky counters and the corners of the bathroom were disgusting. The staff was rude. I will not stay here again.

10

David

Jun 13, 2025

·

Stayed 1 night

Friendly staff and very clean rooms.

10

Phillip

Sep 14, 2024

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Stayed 1 night

The cleanest motel we have encountered on our trip this week. Staff was accommodating, friendly and a pleasure to visit with. You can tell it is a family run business.

10

Kevin

Jun 30, 2025

·

Stayed 1 night

You can’t go wrong with a Beat Western really. This location was very clearly cared for and well kept. Very clean throughout and good quality bed. The full hot breakfast was great.

4

Maria

Apr 1, 2025

·

Stayed 1 night

a cigarette smell was bad for a non smoking room.

2

steve

Aug 5, 2025

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Stayed 1 night

The carpets are dirty and unmaintained. Everything is unpleasantly old.

10

Anne

Jul 4, 2024

·

Stayed 1 night

Great stay. Nice clean rooms and well stocked breakfast area. Front desk service was attentive and friendly. Will stay here again.

10

Pamela

Nov 8, 2023

·

Stayed 1 night

I travel between states often and have stayed at numerous Hotels from Richfield, Beaver, Cedar City, and St. George. This is the nicest, cleanest, well decorated, room that I have been in, in this price range. Rooms were nice, comfortable bed, frig, microwave, and coffee maker in room. Slept amazing which is unusual as Hotels can be noisy as well. Thank you Best Western, Richfield for caring and taking great care of your guests!

2

Jeffrey

Feb 16, 2023

·

Stayed 1 night

While the staff was incredibly nice, after checking into our room we noticed a bug crawling on top of the bed. After removing the bed sheets we found it was infested with bed bugs. We notified the manager, showed him the bugs, then left.

6

Michelle

Sep 1, 2024

·

Stayed 1 night

We booked because it said it’s pet friendly. To be honest, I’ve not traveled with a pet before. But it really didn’t feel very pet friendly to me. Overall, the building was clean and smelled very good. The two things that warranted lower stars for me was that the remote control to our TV was honestly filthy. Visible yuck in the grooves and buttons. And, blood on the light button in the bathroom. Looked like someone had tested their glucose then “booped” it to turn it off. It should be a cardinal rule to cleanse high-touch areas guys. The rest of it was great. Our bed was clean and comfortable. The breakfast gave so many choices, even the pickiest eater could find something they liked. For sure!

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Rooms

Rooms are generally comfortable and quiet, with some updated features and larger multi-bed options; the building itself is older. Common gripes include small or lumpy pillows, inconsistent bed sizes, noise near exits, and occasional weak Wi-Fi when the hotel is full.

Related guest reviews

8

Frank

Jul 29, 2025

·

Stayed 1 night

A very good place for a quick overnight stay. My king size bed was kind of small, maybe a queen, but it felt smaller. The food was not that good, but I was not expecting a full size breakfast either. I would stay there again. Easy, quick and not a dirty hotel. Staff is friendly.

8

Cheryl

Mar 30, 2025

·

Stayed 1 night

Clean, comfortable and quiet room. We stayed here in January on our way south and stayed here again on our way back.

8

Sishen

May 19, 2024

·

Stayed 1 night

the room I stayed was too close to the the exit ,it was too noisy for sleeping

6

Frank

Jul 9, 2024

·

Stayed 1 night

Horrible bed pillows. There were 5 of them and they were square like throw pillows.

6

Edin

Jun 10, 2023

·

Stayed 1 night

I get that hotel was full, but the internet bandwidth was horrid. Breakfast was underwhelming. Just eat elsewhere. I guess it is OK for one night. It was cheaper than rest of hotels around, but if it is close in price, look for another hotel.

10

Pamela

Nov 8, 2023

·

Stayed 1 night

I travel between states often and have stayed at numerous Hotels from Richfield, Beaver, Cedar City, and St. George. This is the nicest, cleanest, well decorated, room that I have been in, in this price range. Rooms were nice, comfortable bed, frig, microwave, and coffee maker in room. Slept amazing which is unusual as Hotels can be noisy as well. Thank you Best Western, Richfield for caring and taking great care of your guests!

10

Donald

Dec 18, 2024

·

Stayed 1 night

You can tell the owner takes pride in the property when you enter the lobby. Much better decor and style than your typical low-cost motel. The room was newly remodeled, clean, and very comfortable. Large, new bigscreen TV and tons of channels. Little things—good quality coffee/coffee maker, a blanket in addition to quilt, everything worked, plumbing, heat, etc.

6

Lisa

Apr 26, 2025

·

Stayed 1 night

This hotel was OK. The bed wasn’t a Queen. The pillows were horrible and towels very rough but room was clean. We stop to have food within walking. The only thing was Subway and Arby’s. Subway was horrible and the girls that worked there did not know what they were doing.

8

Jeanne

Jul 2, 2024

·

Stayed 1 night

Its a nice property...has a pool...full service breakfast. The main thing is pillows are small and very lumpy so uncomfortable to sleep on but other then that it is a nice place to stay!

8

Tammy

May 14, 2024

·

Stayed 1 night

We stopped here for a one night stay while traveling. Price was reasonable for the facilities. Very much appreciated they have some grass behind the hotel for pets. Pretty challenging to find grass area for pets at many hotels in the desert. Bed was comfy, room was a nice size. A chair or loveseat would be nice to have and the room can accommodate it. I’d stay here again.

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Service

Service feedback is mixed: numerous reviews praise friendly, accommodating staff and managers who help with special requests. Others cite rudeness, inflexibility on bookings, insensitive comments, loud phone use, and strict enforcement of rules.

Related guest reviews

6

Nancy

Mar 30, 2025

·

Stayed 1 night

When I checked in, I stated my dog was a service animal. The clerk said “I guess everyone needs a service dog now.” I didn’t appreciate his attitude. He also stated I did not inform them I had a disability or a service animal but I showed him my message. He initially put me on a second floor room with no elevator. He then magically found a room on the first floor.

2

John

Nov 6, 2024

·

Stayed 1 night

I am not one to leave poor reviews, this is a must. Driving from Indah to California, we made a reservation for whatvwe thought was a best western in Fillmore, Utah. We made the reservation through expedia. Within five minutes of making the reservation, i realized my mistake and found I'd made it for Richfield Best Western, a two hour drive from Fillmore. We called expedia immediately and they saidvthey would call the hotel to try to cancel. The hotel absolutely refused and the clerk even mocked us. Expedia also said there was nothing they could or would do. So we are out 82 dollars and no recourse for it. They were completely rude and the whole business was disappointing, Both with Expedia and the Best Western Hotel. Lesson learned. It was painful to suck it up in todays economy.

10

Virginia

Apr 30, 2025

·

Stayed 1 night

We had a traveler who needed a first floor room or access to an elevator. I forgot to include it with my reservation. When we got there, we had a 2nd floor room with no elevator. I was going to have to make reservations elsewhere and not use my (non-refundable) reservation there. The staff was able to contact another room and upgrade them in order to give us the first floor room. I was very grateful to him for his quick thinking and kindness.

2

Christopher

Jul 19, 2025

·

Stayed 1 night

The staff at this hotel were very rude. I will not stay here again.

10

GREGORY

Aug 2, 2023

·

Stayed 1 night

Front desk was fantastic, had 2 rooms, was put on second floor, they worked hard to get a room on first floor as we were traveling with my elderly father, I cannot say how much appreciate this!!

10

Larry

Jun 14, 2024

·

Stayed 1 night

Manager was excellent

10

Mark

Apr 6, 2024

·

Stayed 1 night

The staff was very polite and friendly. The motel was clean, tidy, and well maintained. The bed and room were comfortable; we slept well, which doesn’t always happen when staying in motels. Our puppy was welcomed and we noticed several other customers also had pets. I would stay here again.

2

AMBER

Oct 12, 2024

·

Stayed 1 night

We stay in lots of hotels because of traveling with sports. This was the worst customer service. I was told to keep my room keys away from my phone when they stopped working, instead of just doing it with a smile on his face. I had to tell him they were never by my phone and was in a different pocket. Then the food was the worse breakfast food out of all the hotels we stay in. The mustard in the packets were brown and dried out, the eggs were in 1/2 of water making them unedible. When breakfast was over, right on the dot, the staff turned off the lights in the lobby turned off the TVs that were playing (making the lobby unwelcoming and came in and locked the breakfast room as my family and others were still in their eating. As we left, we had to unlock the door to get out. Then for some reason they had a paper over the open time of the pool thing, saying 2:00 p.m. instead of being open in the morning. That's something my daughter looks forward to every time.

10

Gerald

Apr 22, 2025

·

Stayed 1 night

The hotel staff were very warm and welcoming. The property is well maintained.

4

Jane

Oct 11, 2023

·

Stayed 1 night

No elevator. Staff was very curt at check in - really quite rude. My door was knocked on 45min before check out, to hustle me - very unnecessary, especially as I was on a work call.

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AI-generated summary based on recent guest reviews

Location

Convenient stop just off the interstate with easy access to fuel and a couple of fast-food options nearby; many describe it as quiet and safe. Good for road trips or an overnight break.

Related guest reviews

10

Brad

Aug 19, 2023

·

Stayed 1 night

Close to town. Small property with good sized room.

10

david

Oct 14, 2023

·

Stayed 1 night

Area is nice.

10

Paula

Oct 7, 2024

·

Stayed 1 night

I didn't reserve a dog friendly room through Expedia prior to my arrival but the hotel staff was very kind in helping me and my pup get squared away. Great complimentary breakfast, great spacious room and comfy bed. I will definitely stay here again when I travel back through Richfield in January.

10

Courtney

Apr 15, 2024

·

Stayed 1 night

This was a perfect stop on a road trip from CO to Las Vegas. The location is right off the highway, and the room was clean and comfortable. It was nice to grab a simple breakfast before hitting the road.

8

Wendy

Sep 16, 2023

·

Stayed 3 nights

The room was nice and clean. There is a Subway and Arby's right next door.

10

yen

May 22, 2023

·

Stayed 1 night

Very nice and pleasant stay. Feel safe and bed are very comfortable. Convenient next to freeway with food and gas right next door. Staff are very nice and courteous.Will be back if we're out this way again. 😊👌

10

Desbele

Jun 14, 2024

·

Stayed 1 night

Easy check in and its closer to the highway so it was easier to get back on the road the next day to continue our journey.

8

James

Jun 14, 2024

·

Stayed 1 night

Close to the interstate, 2 places to eat next door. No elevator

10

James

Apr 22, 2025

·

Stayed 1 night

Nice location just off I15

10

David

Sep 7, 2023

·

Stayed 1 night

Turns out this hotel was in the perfect location for a layover on my roadtrip to Colorado from California. My stay was very pleasant and the service was very nice. The desk manager was very friendly and happily answered all my questions. While this certainly is not a luxury hotel, my experience was very good especially for the price.

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Dining

Many guests like the complimentary hot breakfast with items such as waffles, eggs, sausage, and biscuits and gravy. Others found the quality poor or inconsistent (e.g., cold or watery eggs, stale pastries), and several mention a rule against taking food back to rooms.

Related guest reviews

6

Karen

Aug 2, 2023

·

Stayed 1 night

The room was fine. The breakfast was not. It was the worse breakfast on our trip.

6

Allyson

Mar 28, 2024

·

Stayed 1 night

Breakfast was awful!

2

Debbie

Jul 26, 2025

·

Stayed 1 night

Staff at check in was rude; noisy property we couldn’t sleep well; room smells so bad; smell pets everywhere in the room n property; body felt so itchy using the bedding and we felt allergic reaction overnight there Breakfast (eggs and waffles) tasted like sour and batter and eggs were not fresh tasted spoiled already

4

Laura

Jun 10, 2024

·

Stayed 1 night

Ok hotel for a cheap stopover on the way to somewhere else. It is a compact hotel and it does have amenities but just about! A tiny pool, tiny gym and the laundry machines are on the corridor! Breakfast was honestly awful! The juice was decent bit that was about it! The cereal was stale, the eggs were of the powdered variety and were cold and watery! You couldn’t eat the donuts - how it is possible to get donuts wrong? The manager spoke very loudly on the phone and didn’t seem to care that we really didn’t want to hear this whilst eating our breakfast!! Having said all this, the hotel was cheap and adequate and was fine for a bed for the night. Manage your expectations and you’ll be fine here for a night

10

Kevin

Jun 30, 2025

·

Stayed 1 night

You can’t go wrong with a Beat Western really. This location was very clearly cared for and well kept. Very clean throughout and good quality bed. The full hot breakfast was great.

10

Jay

Dec 31, 2024

·

Stayed 2 nights

The staff was nice, the breakfast was GREAT and the rooms were clean and quiet

6

Denys

Jul 4, 2023

·

Stayed 1 night

U cannot eat ur breakfast in ur room u have to eat in the dinning room

10

Ronald

Aug 3, 2023

·

Stayed 1 night

Friendly staff, excellent breakfast, clean rooms

10

David

Jun 3, 2024

·

Stayed 1 night

Nice clean room in good repair. The manager was very friendly as was the staff. In my experience, continental breakfast is pastries and coffee, but here continental breakfast is: Biscuits and gravy, eggs and sausage, waffles, pastry and more. I will be coming back here again.

10

Tzvetanka

Mar 22, 2025

·

Stayed 1 night

Clean rooms, full breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$69
March	$70
April	$71
May	$88
June	$88
July	$93
August	$93
September	$84
October	$82
November	$69
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $100	3 $84
4 $73	5 $83	6 $83	7 $83	8 $96	9 $99	10 $96
11 $83	12 $83	13 $83	14 $83	15 $83	16 $84	17 $84
18 $83	19 $83	20 $83	21 $83	22 $83	23 $93	24 $84
25 $83	26 $83	27 $83	28 $83	29 $83	30 $84	31 $86

Best Western Richfield Inn

Prices for Best Western Richfield Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Suite, Multiple Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Suite, Multiple Beds, Refrigerator (2Nd Floor)

Guest reviews of Best Western Richfield Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Richfield Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $77	23 $77	24 $79	25 $102	26 $101
27 $71	28 $69	29 $77	30 $73