Name: Holiday Inn Express & Suites Richfield by IHG
Address: 20 West 1400 North, Richfield, Utah, United States of America, Richfield, Utah, US
Price range: $101–$210 per night
Rating: 9.05

What guests think

At Holiday Inn Express & Suites Richfield by IHG, travelers consistently praise very clean rooms, friendly and accommodating staff, a satisfying complimentary breakfast, and the convenient location just off I-70, with pet-friendly policies and a well-liked pool and hot tub.

Some guests report traffic noise in rooms facing the freeway or from upstairs neighbors. There are occasional hiccups such as access door and key issues, sporadic in-room equipment noise or maintenance, and a few comments about higher prices and limited walkable dining. Overall, it suits road trippers seeking a reliable, hassle free stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular, and the property is notably pet friendly with a small grassy dog area. Some guests note occasional exterior door and key malfunctions and limited on-site snack options.

Related guest reviews

10

Dennis

Aug 23, 2025

·

Stayed 1 night

The property and room were well kept and clean. They have a natural grass pet area that was in superb condition. The staff was very friendly and helpful.

10

Michelle

Jun 26, 2024

·

Stayed 1 night

Pool was great, loved it had showers to rinse the chlorine of the suits before heading back to the room.

6

Julie

Apr 19, 2025

·

Stayed 1 night

I have not stayed in a Holiday Inn for many years. It had such good reviews we decided to try it. We were disappointed. The back entrance key lock from the parking area to our room did not work. We had a neighbor who had their tv on loudly all night which made it hard to sleep. The toilet in the room was so low to the floor it was difficult to use. I’ve only seen them like that in a preschool environment. The bed was comfortable. The room was clean. Just not what we expected.

8

Sujit

Apr 20, 2025

·

Stayed 1 night

Clean place; has Tesla charging stations; quiet area

10

Michele

Sep 29, 2025

·

Stayed 1 night

Friendly staff, good breakfast, comfortable rooms. Business center fax, printer, etc not working and I needed to get some work done. Ended up going across town for copies and faxing at an office supply store

8

Diane Harty

Mar 6, 2024

·

Stayed 1 night

Was decent hotel, cost more than others in the town but not up to standards of Holiday Inn Express just due to being older. Sheets and bedding were nice cotton, which is really good feature. No little convenience store to buy snacks if you are arriving late. Vending machine.

10

Sebastian

Apr 9, 2024

·

Stayed 1 night

Nice hotel with a great indoor pool .

10

Michele

May 30, 2023

·

Stayed 1 night

The side door didn't work with my room key for entry so I had to walk around the building (parking is tight at night). The path from the side door to the main entrance was a sidewalk that had a section that wasn't level with the rest. I tripped, didn't hit the ground, but that definitely needs to be fixed. Other than that, this is my favorite hotel to stay when travel from West to Midwest.

10

Debbie

Jun 30, 2024

·

Stayed 1 night

A great stay after long road trip! Kids loved pool and jacuzzi.

10

Dave

Oct 1, 2025

·

Stayed 1 night

Yeah, the beauty was she had semi parking

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across reviews, with rooms and common areas frequently described as very clean and well kept. A few isolated issues appeared, such as stained towels or lingering smoke odor in a room.

Related guest reviews

10

Laurie

Nov 15, 2025

·

Stayed 1 night

My stay here was wonderful!! All staff were so helpful and cheerful. The room was laid out perfectly. There were 3 hooks in the hallway area of the room. Those were perfect for hanging up our jackets. The room was very clean. I also liked the 3 hooks in the bathroom and so much room to store deodorant, creams, lotions, sunscreen, toothbrushes, toothpaste, etc. it was also quiet and the beds were comfortable. The breakfast was the best I’ve had at a hotel and really helped to cut down costs while I was there. The only thing I wish was different was the shower water pressure. But would it stop me from reserving a room here next time? The answer is NO. Everything else was so good!! Thank you for the awesome stay!!

4

Kevin

Mar 19, 2025

·

Stayed 1 night

The room smelled strongly of cigarette smoke despite being a 100% smoke free building. When we tried to switch rooms, we were told there was nothing available at the comparable size. No other accommodations were suggested for us. My family just had to put up with it.

10

Mireya

Feb 3, 2025

·

Stayed 1 night

We enjoyed our stay. It was an easy check in, staff was really friendly, room was clean, it was quiet.

10

JASON

Sep 16, 2025

·

Stayed 1 night

Cleanest hotel in Richfield. Friendly staff

10

Julia

Aug 31, 2025

·

Stayed 1 night

Clean room and comfortable bedding. Delicious coffee and breakfast. Very friendly staff.

10

Patricia

Dec 19, 2022

·

Stayed 1 night

Very clean, nice staff, a bit dated, good breakfast, easy highway access.

10

Annette

Mar 25, 2024

·

Stayed 1 night

Very clean

8

Jonathan

Jan 4, 2026

·

Stayed 1 night

The place was clean, front desk was quick and helpful, having a dog was no problem at all and a very minor fee and the breakfast and coffee were pretty good. What more can you ask for?

10

Julia

Sep 23, 2025

·

Stayed 1 night

Very clean, great breakfast. Staff was very pleasant and friendly

8

Deborah

Mar 28, 2025

·

Stayed 1 night

Friendly staff, nice furniture and clean carpet in room. Bed fairly comfortable, blackout drapes, nice shower. Breakfast and warm cookies on arrival very nice! My only complaint is when I went to use a white washcloth there was something orange stain like on it. The bath towel was stained also…..

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Rooms

Rooms are generally spacious and comfortable with useful extras like a fridge and microwave. Some guests report freeway or upstairs noise, occasionally firm mattresses, and sporadic in room equipment noise or minor fixes.

Related guest reviews

8

Allan

Apr 1, 2024

·

Stayed 1 night

The Holiday Inn Express Richfield UT is about 12 years old. The room is spacious and the beds comfortable. The noisy in-suite refrigerator kept us awake at night, but was switched out with another one when we notified the front desk. Also the tub drain was plugged but that was looked after by the front desk. The breakfast choice of food was good. One thing that all hotels offering free breakfast need to do is to reduce plastic waste by switching over to washable cutlery and dish ware or to a type of compostable product.

10

DAVE

Sep 24, 2025

·

Stayed 1 night

We travelled for 12 days, stayed at 6 different places - this was the most comfortable stay with the best sleep (by far) of them all! Recommend Steve's Steakhouse in town. Not cheap but food was amazing with a neat atmosphere (think rodeo) and bakery.

6

Julie

Apr 19, 2025

·

Stayed 1 night

I have not stayed in a Holiday Inn for many years. It had such good reviews we decided to try it. We were disappointed. The back entrance key lock from the parking area to our room did not work. We had a neighbor who had their tv on loudly all night which made it hard to sleep. The toilet in the room was so low to the floor it was difficult to use. I’ve only seen them like that in a preschool environment. The bed was comfortable. The room was clean. Just not what we expected.

8

CHRISTINE

May 15, 2024

·

Stayed 1 night

It is close to the freeway, ask for a room in the front of the building. Also, you might want to stay on the 3rd floor. Breakfast was great!

10

Thomas

Sep 1, 2025

·

Stayed 1 night

Place was amazing bed super comfortable very quiet. Got a great night sleep

10

Gail S

Dec 29, 2024

·

Stayed 1 night

Best room I've had in a long time. Very clean, large room. Had a fridge and microwave. Full breakfast was included. I will definitely stay here again.

8

Michelle

Oct 10, 2025

·

Stayed 2 nights

Hotel was clean and staff was friendly. Breakfast was standard hotel breakfast, nothing impressive. If you stay here and are a light sleeper, ask for an even numbered room. The highway noise is awful and I did not sleep well.

8

Russell

Oct 10, 2024

·

Stayed 1 night

Property looked to be really new. Staff was pleasant and professional. Rooms and hotel were very clean with everything in good working condition. Only issue with the property, which is something the staff can’t control, was the noise from the freeway next to the hotel. My room was on the freeway side of the hotel and the noise from the semi-truck was quite noticeable especially after the TV was turned off and it was time for bed. The hotel was not anywhere close to full so I could have easily been given a room on the ‘quiet side’ of the hotel. Bummer because everything else was great.

10

tammy

Mar 30, 2023

·

Stayed 1 night

The staff was friendly, check in was easy. They serve a nice hot breakfast, and bed was comfortable and super clean! There is some road noise as it’s near a highway. I would recommend.

10

RACHEL

Mar 23, 2025

·

Stayed 1 night

The beds seem comfortable. It’s a convenient location and exactly what we needed for the night.

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Service

Service is widely praised as friendly, helpful, and attentive, including accommodating breakfast staff and responsive front desk support. A few exceptions include slow or problematic check in and an isolated reservation error or discourteous interaction.

Related guest reviews

10

Sean

Aug 30, 2025

·

Stayed 1 night

Excellent check-in for late night arrival.

10

Jeremy

Feb 27, 2023

·

Stayed 1 night

Front desk attendant was not present for several minutes at checkin and was very slow in general. Assuming a newer employee learning the ropes. With only one customer in front of me checkin took about 15 minutes. Longer for third guy behind me.

2

Jing

Sep 23, 2024

·

Stayed 1 night

Room 102 is very bad room between public restrooms and electrical room . And under outside window has an air conditioner machine whole nights running ! Terrible noisy ! A fat and lazy white lady at the front desk told me impatiently that there were no rooms to change, even though many people came to check in very late at night! This level of service really affects the image of the hotel!never will come back !

10

Steven

Jun 22, 2025

·

Stayed 1 night

Property is clean and well maintained. Staff is friendly and helpful. The breakfast is very good and the lady that handles it is very nice.

10

JAMES

May 29, 2024

·

Stayed 4 nights

great staff, we will stay again on our next trip

10

Rose

Nov 24, 2024

·

Stayed 1 night

The kitchen staff was very friendly & very accommodating to my diet needs.

10

DOUGLAS

May 22, 2024

·

The staff was exemplary! Very intuitive to all our needs. Made us feel welcome. The lady in the restaurant during breakfast was super friendly and nice, loved her.

2

Peter

Aug 6, 2025

·

Stayed 1 night

I made reservations for 2 rooms but only got one room hotel. I was traveling with family of eight. We have to sleep in one room. It’s was too late to find another hotel. It was terrible.

10

Michelle

Aug 6, 2025

·

Stayed 1 night

The staff were amazing, my car battery went flat and the gentleman at reception was very helpful. The maintenance person very kindly gave my jump start and I was on my way. Thank you both so much

10

Donna

Apr 8, 2023

·

Stayed 1 night

Friendly staff. Efficient, and gave great advice on dinner options. Wonderful breakfast.

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Location

Just off I-70, it works well for stopovers and visits to nearby parks and attractions. Road facing rooms can pick up freeway noise, and walkable dining is limited for some.

Related guest reviews

10

Claudia

Jul 9, 2024

·

Stayed 1 night

Convenient location, right off the main highway.

10

Michelle

Oct 29, 2023

·

Stayed 1 night

Great option for central Utah. Close to petroglyphs and Pando. A day trip to Capital Reef.

8

Susan

Sep 30, 2024

·

Stayed 2 nights

On the outskirts of town, no snacks dispenser, so you have to drive somewhere else to buy food or drink.

8

Sujit

Apr 20, 2025

·

Stayed 1 night

Clean place; has Tesla charging stations; quiet area

10

Michelle

Oct 30, 2023

·

Stayed 1 night

Near Fremont Indian State Park and Museum, Pando and Fish lake. Capitol Reef National Park. Great location

10

Kristin

Nov 26, 2023

·

Stayed 1 night

Easy location near I-70. Great stopping place after visiting capital reef. Hotel is nice not fancy but adequate and comfortable

8

Glenn

Nov 27, 2024

·

Stayed 1 night

Could hear traffic from expressway

10

tammy

Mar 30, 2023

·

Stayed 1 night

The staff was friendly, check in was easy. They serve a nice hot breakfast, and bed was comfortable and super clean! There is some road noise as it’s near a highway. I would recommend.

10

Ronald

Sep 26, 2024

·

Stayed 1 night

Property is well maintained with an informed staff. Plenty of amenities for those with time and energy. Breakfast was prompt and satisfactory. Room was quiet, large and comfortable. Second stay at this location. Outside walkable food options are limited.

8

Eric

Jan 3, 2026

·

Stayed 1 night

Clean room and located right in interstate exit.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for quality, variety, and fresh coffee, with several guests calling it among the best on their trips. A minority found items standard or undercooked, or preferred real eggs over premix omelets.

Related guest reviews

10

Laurie

Nov 15, 2025

·

Stayed 1 night

My stay here was wonderful!! All staff were so helpful and cheerful. The room was laid out perfectly. There were 3 hooks in the hallway area of the room. Those were perfect for hanging up our jackets. The room was very clean. I also liked the 3 hooks in the bathroom and so much room to store deodorant, creams, lotions, sunscreen, toothbrushes, toothpaste, etc. it was also quiet and the beds were comfortable. The breakfast was the best I’ve had at a hotel and really helped to cut down costs while I was there. The only thing I wish was different was the shower water pressure. But would it stop me from reserving a room here next time? The answer is NO. Everything else was so good!! Thank you for the awesome stay!!

10

J L

Mar 30, 2024

·

Stayed 1 night

Clean rooms, linens, and breakfast was above the usual breakfast items. Care has been taken to make sure items are individually packaged, the counters are clean and that the food selection is varied: Chobani yogurt, real pork sausages, a pancake making machine, bagels/toast, coffee, fruit juices and apples/ bananas.

6

Stephanie

Apr 6, 2024

·

Stayed 1 night

Average… I paid for the most expensive hotel in town hoping to get the best experience, was disappointed. The sheets on the bed were worn and rough. Towels were also very rough. Breakfast was undercooked and not really edible. Overall it wasn’t a bad stay, hotel was clean and staff was friendly, just was expecting above average for the price. I stayed at a Best Western the night before, it was half the price, and a well above average stay.

10

Delisa

Jan 12, 2023

·

Stayed 1 night

Great hotel! Very clean all around! And the breakfast they served were excellent, probably better than other hotels. I’m very pleased with the stay. Will definitely come back again.

10

Roberto

Aug 13, 2024

·

Stayed 1 night

Best breakfast

10

Frank

Dec 23, 2025

·

Stayed 1 night

We stay here every year in our way to Colorado and hotel is been kept in great condition and everyone friendly and kind. Breakfast was great.

10

Graham

May 27, 2024

·

Stayed 1 night

Best breakfast we’ve had in six recent stays.

10

Diane

Feb 15, 2023

·

Stayed 1 night

Clean, friendly, great bed, excellent breakfast, good pizza/pasta buffet across the parking lot.

6

Marcus

Jul 29, 2023

·

Stayed 5 nights

Property and services are average. Breakfast needs improvement. They really need to stop making omeletes from egg pre-mix. Using real egg for breakfast is really required in every hotel. Most important meal of the day, huh?

8

jeff

Sep 1, 2025

·

Stayed 1 night

Good breakfast, the new bean grinding coffee machines are great, wonderful coffee with breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$121
March	$127
April	$140
May	$154
June	$165
July	$196
August	$152
September	$191
October	$150
November	$125
December	$116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2	3 $183
4 $122	5 $133	6 $125	7 $127	8 $127	9 $210	10 $180
11 $155	12 $153	13 $193	14 $166	15 $160	16 $148	17 $150
18 $122	19 $133	20 $156	21 $112	22 $104	23 $133	24 $136
25 $112	26 $105	27 $102	28 $101	29 $102	30 $154	31 $150

Holiday Inn Express & Suites Richfield by IHG

Prices for Holiday Inn Express & Suites Richfield by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Guest reviews of Holiday Inn Express & Suites Richfield by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Richfield by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $119	23 $137	24 $111	25 $159	26 $144
27 $125	28 $115	29 $111	30 $131